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Address: 1 Renaissance Way, The Water Club Hotel, Atlantic City, NJ 08401
Phone Number: 800-800-8817
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TripAdvisor Reviewer Highlights

Read all 46 reviews
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    Very good
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    Terrible
Most recent review
Spa Time

I had a Swedish massage and Time Reversal facial at the Immersion Spa in the Borgata Water Club hotel and thoroughly enjoyed the experience. Very relaxing!! I would definitely... read more

5 of 5 starsReviewed March 5, 2015
Grace M
,
Doylestown
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46 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Spanish first
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English first
Doylestown
Senior Contributor
23 reviews 23 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 5, 2015 NEW

I had a Swedish massage and Time Reversal facial at the Immersion Spa in the Borgata Water Club hotel and thoroughly enjoyed the experience. Very relaxing!! I would definitely recommend a visit to the Spa!

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 10, 2015

I had a wonderful Swedish massage and they were running a special with a hand & foot scub. Loved the amenities and enjoyed relaxing in the hot tub and sauna before hand.

Was this review helpful? Yes 1
Contributor
15 reviews 15 reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed September 30, 2014

Let me start by saying it actually pains me to write this mediocre review. I was so looking forward to a luxurious afternoon at Immersion. I'll try to keep it short with the facts: I was on a girls weekend to AC and decided to treat both myself and my friend with 50 minute Bamboo Lemongrass body scrubs. We were... More 

Was this review helpful? Yes 3
East Coast
Top Contributor
67 reviews 67 reviews
18 attraction reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed September 27, 2014

Usually love my time at the spa, but this trip was just average. My therapist was distracted and not too attentive, transitions were abrupt and not relaxing. The women's room hot tub is really showing its age - missing tiles, dingy grout. I had a bit of an "ick factor" going into the whirlpool. The common area pool and whirlpool... More 

Was this review helpful? Yes
Colts Neck, New Jersey
Senior Contributor
23 reviews 23 reviews
11 attraction reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 2, 2014

What a beautifully relaxing Spa located on 32nd floor of the Water Club. I tried a new service "Sole Revival" - My feet have never looked or felt smoother and revived. Don't let the name of the service fool you- The technicians also massage and stretch head, neck and arms. WONDERFUL! Afterwards you must take a dip in the large... More 

Was this review helpful? Yes 1
Lebanon, New Jersey
Senior Contributor
38 reviews 38 reviews
6 attraction reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed June 25, 2014

The actual spa is a beautiful venue, nice place to relax however the quality of the services are slipping. No longer can you order food from a server, you need to find a phone and call in your order...waiting...stressful..c'mon really? My massage was just plain...bad. Cold hands, disinterested therapist spent more time moving my sheets then massaging me, the worst... More 

Was this review helpful? Yes 3
New York City, New York
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 24, 2014

The Immersion Spa at The Water Club is one of the best in AC. The ambience of the spa decor is relaxing and calm, they have a separate amenity from the hotel. The spa is locate two top floor of the hotel with a gorgeous view of the marine. There's a lap side swimming pool and a hot jacuzzi for... More 

Was this review helpful? Yes 1
New Jersey
Senior Contributor
30 reviews 30 reviews
11 attraction reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 8, 2014

This was our second visit to immersion and there are no complaints ... It is very clean , spacious , and a lot better looking than the other spa over in the borgata side .. My therapist was Susan she was excellent ... Very friendly and knowledgeable ..... Will request her for future visits.

Was this review helpful? Yes 1
Pottstown, United States
2 reviews
5 of 5 stars Reviewed May 22, 2014

There is not much more to say, but Immersion Spa is outstanding. The quality, service, and attention to detail during your treatments is just perfect. Staff goes out of their way to make it a very relaxing and enjoyable stay.

Was this review helpful? Yes
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed March 25, 2014

I had gone to Immersion with a very large group of people as a fun girls getaway over this past weekend. I Tried to be very organized and prepared with the management there because we had 30 girls that will have spa treatments, lunch and drinks. I had started the process 6 weeks in advance. It took 3 weeks for... More 

Was this review helpful? Yes 3
Joanna M, Guest Relations Manager at Immersion Spa, responded to this review

Kelly_Scribner- I’m so sorry to hear that your experience with us was not user-friendly and hassle free. I have shared your review with our management team since we can use it as a learning opportunity in the future. Again, I’m sorry that your visit wasn’t what it could have been. Should you change your mind and decide to choose Borgata... More 

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  • Will you pick up and drop off at my hotel?
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