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Canal & Bay Tours

Playita de Amador, Panama City, Panama
(507) 209-2009
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Ranked #56 of 86 activities in Panama City
Type: Tours
18 visitor photos
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43 reviews from our community

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Date | Rating
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Indianapolis, Indiana
Reviewer
4 reviews 4 reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed July 7, 2014 NEW

I was in Panama City for a 3-day work assignment, and did not plan to spend a day doing a Canal Transit Tour. However, one of the days was a Holiday (the Panamanian President's Inauguration Day, Tuesday, 1 July 2014), and on that day I was able to do a Partial Canal Transit. If I'm not mistaken, the Tour does... More

Was this review helpful? Yes 1
harikensingh, Manager at Canal & Bay Tours, responded to this review

Thank you for your review and glad we were able to show you the 8th Wonder of the World! More

Seward, Alaska
Senior Reviewer
10 reviews 10 reviews
5 attraction reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 11, 2014

I booked a tour through this company, and then plans for another part of my trip changed. I called them and told them I'd either have to get a refund, or change the date for this tour (which was still 15 days away), and they said they couldn't give me a refund or give me the tour on the day... More

Was this review helpful? Yes 1
hariken257, Manager at Canal & Bay Tours, responded to this review

WOW!!!! I am the new Account Executive for Canal and Bay tours and am really sorry we could not accomodate your request. Are you still in Panama? Can you send me your email address so we can find an amicable solution? More

Saint Louis, Missouri
Senior Contributor
30 reviews 30 reviews
8 attraction reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 2, 2014

We took the half day tour which was billed at 4-5 hours. We were advised to be at the departure point 20 minutes in advance of the 8:30 a.m. departure. 8:30 came and went without explanation. Finally around 9:15 the tour leader came out and explained their tour boat is assigned a slot and the time could vary when we... More

Was this review helpful? Yes 4
harikensingh, Manager at Canal & Bay Tours, responded to this review

Thank you for your allowing us to show you the #5 spot on 100 Journeys of a Life Time by National Geographic More

Voorhees, New Jersey
Senior Contributor
49 reviews 49 reviews
32 attraction reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed January 29, 2014

We booked a tour of the Canal through this company. The tour company did not communicate well with us once our boat tour ended. At the dock, many buses were waiting and we did not know which bus to board. We finally asked someone we recognized from the tour company and he was not clear. Many other travelers were just... More

Was this review helpful? Yes 2
harikensingh, Manager at Canal & Bay Tours, responded to this review

Thank you for your allowing us to show you the #5 spot on 100 Journeys of a Life Time by National Geographic. I greatly appreciate your input and are working to ensure our future clients do not experience the same situation. We are actually reorganizing the procedure of picking up and dropping off our customers. More

San Miguel de Allende, Mexico
Senior Reviewer
10 reviews 10 reviews
3 attraction reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed January 23, 2014 via mobile

We decided to do the canal tour based on friends recommendations. We are not tour people but we thought we would give this a chance. First, we buy our tickets at the water front near the Almador causeway. We then sit on a bus for about 1 hour without any information. Then a 45 minute drive to Gamboa where we... More

Was this review helpful? Yes 1
harikensingh, Manager at Canal & Bay Tours, responded to this review

We are very sorry your experience in doing the Partial Transit of the Panama Canal was not to your satisfaction. We hope you can come back some day and allow us to try to show you how we have improved.... More

Florida
Contributor
12 reviews 12 reviews
11 attraction reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed January 9, 2014

Just sit right back and you'll hear a tale, a tale of a fateful trip that started from this tropic port aboard this tiny (barely seaworthy) ship. A 6 hour tour, a 6 hour tour. Yeah, right, try 11+ hours. We were held hostage in the locks by the Panama Canal Authority for almost 9 hours. That part of the... More

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hariken257, Manager at Canal & Bay Tours, responded to this review

We are so sorry you had complications with your partial transit through the canal. Sometimes the Panama Canal Authority makes decisions and we do not know why until several days later. Can you tell me the date of your transit? More

Fremont, CA
Top Contributor
278 reviews 278 reviews
88 attraction reviews
106 helpful votes 106 helpful votes
1 of 5 stars Reviewed January 2, 2014

We were on the Fantasia de Mar as part of a "Panama Canal by boat" excursion, which was booked by requirement through the cruise line (Princess). One cannot help humidity, heat, or showers in Panama, nor the length of the excursion, which can be dependent on the length of your transit through the locks (in our case the San Pedro... More

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harikensingh, Manager at Canal & Bay Tours, responded to this review

We are very sorry for your bad experience doing the Partial Transit through the Panama Canal. We have dry docked Fantasia del Mar and are continually looking for ways to improve our service. More

Chicago, Illinois
Top Contributor
85 reviews 85 reviews
6 attraction reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed December 11, 2013

As was mentioned before the tour operation itself is not well organized. I was able to book this online and get emails back fast with the reservation confirmation. The pickup from the hotel was nearly 90 minutes late and our very nice hotel receptionist called there at least 3 times to make sure we would be picked up. The bus... More

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Madrid
Top Contributor
258 reviews 258 reviews
93 attraction reviews
136 helpful votes 136 helpful votes
3 of 5 stars Reviewed November 21, 2013

We booked a complete transit : as we wanted more detailed info about picking up point, tour etc, we decided to walk to the office at Calzada Amador. Obviously, the people there were very surprised to see us arriving there, but we managed to reserve the complete transit, and for the details concerning the pick up at the hotel on... More

Was this review helpful? Yes 2
Ossining, New York
Reviewer
5 reviews 5 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 9, 2013

We really enjoyed our partial transit of the canal. The commentary was continuous and interesting, and it was fun seeing the mechanics of the locks. The breakfast and lunch food was plentiful and ordinary, and the free soft drinks throughout the trip were appreciated. It may seem pricey, but you have to realize that the tour boat has to pay... More

Was this review helpful? Yes 8

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