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Address: Calle Principal beside KB Tambo Hotel at the junction of the street that leads to the train station, Ollantaytambo, Peru
Website
Visit Tourist Welcome Center like an insider
$1,275*
and up

TripAdvisor Reviewer Highlights

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    Excellent
  • 9
    Very good
  • 7
    Average
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  • 4
    Terrible
Very helpful

We received good information from the people in this office, they organised a very reliable and friendly taxi driver to drive us to Moray & Salinas. His name was Jesus Gerrado... read more

4 of 5 starsReviewed February 10, 2015
Maeve O
,
Ireland
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32 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Royal Tunbridge Wells, United Kingdom
Top Contributor
181 reviews 181 reviews
89 attraction reviews
110 helpful votes 110 helpful votes
2 of 5 stars Reviewed March 26, 2015

If you after a map this is the place for you, otherwise do you homework before you get here. Unhelpful staff as far as we were concerned which is a shame because at all other places we have visited they were so helpful.

Was this review helpful? Yes
Ollantaytambo, Peru
Top Contributor
61 reviews 61 reviews
13 attraction reviews
39 helpful votes 39 helpful votes
1 of 5 stars Reviewed March 4, 2015

Went to get a map and they were out. Asked when they would have more. They said they didn't know. They are not helpful and act rather put out when you ask a question. Information Center, not hardly.

Was this review helpful? Yes
Ireland
Senior Contributor
26 reviews 26 reviews
9 attraction reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 10, 2015

We received good information from the people in this office, they organised a very reliable and friendly taxi driver to drive us to Moray & Salinas. His name was Jesus Gerrado Calcino Yana. Jesus acted as a tour guide and provided us with plenty of relevant information on various sites, etc

Was this review helpful? Yes
long beach
Top Contributor
86 reviews 86 reviews
19 attraction reviews
66 helpful votes 66 helpful votes
1 of 5 stars Reviewed October 27, 2014

Do not expect a lot of information. This is just a guy sitting at a desk handing out a local map. Do your own research before you arrive.

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Jerusalem, Israel
Contributor
12 reviews 12 reviews
8 attraction reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 26, 2014

Didn't expect much, and therefore wasn't disappointed :) The only useful thing they provide is a good map of the area, and that only is worth a visit (since you're already around...)

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Princeton, New Jersey
Senior Contributor
25 reviews 25 reviews
8 attraction reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 16, 2014

The staff here were not all that interested in helping us although there was noone else there at the time. Gave us the basic information but were not friendly.

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San Francisco, California
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 23, 2014

The title says it all - sometimes unattended. When it is the person seems reluctant to give out info. The place is also used for other functions so it can get crowded but not for tourism reason.

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New York City, New York
Top Contributor
54 reviews 54 reviews
20 attraction reviews
61 helpful votes 61 helpful votes
2 of 5 stars Reviewed August 16, 2014

It would be completely useless if they didn't provide a map of the town and area, which is helpful during your stay. The young girls there were unfriendly and gave out a rack of misinformation about the tourist ticket and prices. Too bad-our only negative encounter during our stay in Peru.

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Illinois
Top Contributor
92 reviews 92 reviews
41 attraction reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed June 10, 2014

Lots of good i formation is provided at this center. And if you are traveling around the Sacred Valley for a few days, as we did, you can buy an entrance pass to most of the valley's attractions.

Was this review helpful? Yes 1
Newcastle, Australia
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 13, 2014

We were staying for 2 whole days in Ollantaytambo so were keen for information eg other sights to see out of town, transport to them etc. Unfortunately no one was really able to help us. Fortunately we had some idea of what we wanted so arranged it all ourselves without their help. We took a taxi toMoray and the Salineras... More 

Was this review helpful? Yes 1

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?