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PeruRail

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Address: Av Pachacutec | Wanchaq, Cusco 5184, Peru
Phone Number: +51 84 581400
Website
Description: Enjoy the beautiful Andean landscape of Peru on board of a luxury and...
Enjoy the beautiful Andean landscape of Peru on board of a luxury and magical way to travel between Cusco and the Lake Titicaca. Travelling in the Andean Explorer is a unique experience, a route between mountains, clouds, snow-capped mountains and puna finishing in the majestic Lake Titicaca. Its coaches involve you in an environment extremely decorated with the elegant style of Pullman trains of the decade of 1920. Its tourist shows, the 5-fork lunch, dining cars, observatory-bar car outdoors, among other attractions.
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TripAdvisor Reviewer Highlights

Read all 935 reviews
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  • 578
    Excellent
  • 215
    Very good
  • 87
    Average
  • 31
    Poor
  • 24
    Terrible
Most recent review
Fantastic

After a looooong week in Puno, the train ride to cusco was like springtime after a long bleak winter. It took 10 hrs but I was wishing it would never end. After a 4 days of... read more

5 of 5 starsReviewed March 24, 2015
Ed L
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935 Reviews from our TripAdvisor Community

Date | Rating
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English first
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 24, 2015 NEW

After a looooong week in Puno, the train ride to cusco was like springtime after a long bleak winter. It took 10 hrs but I was wishing it would never end. After a 4 days of hiking Machu Pichu trail, the vistadome ride to oyantambo (sp) was a welcome return to civilization. Take the train anywhere you can in Peru,... More 

Was this review helpful? Yes
Brisbane, Australia
Top Contributor
61 reviews 61 reviews
22 attraction reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed March 24, 2015 NEW

Comfortable trip on train to Machu Picchu. Great views, great service. Our group of 21 thoroughly enjoyed the trip. The staff were courteous, helpful

Was this review helpful? Yes
Newcastle
Top Contributor
58 reviews 58 reviews
15 attraction reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed February 20, 2015

We travelled from Puno to Cusco and whilst check in was a long snaking line out the door, we were processed quickly and on board a lovely wagon with large armchairs instead of the usual train seats. I was able to change to a more comfortable setting with just us 2 opposite one another and if you don't like travelling... More 

Was this review helpful? Yes 5
Marcelo C, Owner at PeruRail, responded to this review

Dear Mrs. NewcastleCatty, We would like to special thank you for sharing your travel experience with the TripAdvisor community and also for your preference with PeruRail on this occasion. We are glad to receive your feedback and to know that you had a positive and pleasant journey aboard our trains. We appreciate your recommendations, as it is very important to... More 

Bregenz, Austria
Senior Contributor
45 reviews 45 reviews
15 attraction reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 17, 2015

If you try to travel from Cusco to Puno (or other direction), you should use the opportunity to go with the Andean Explorer from Peru Rail. Even as a flight is shorter, you should go by train as you have the whole day an exciting view to the Andean highlands. Never seen so impressive views. We booked the trip online... More 

Was this review helpful? Yes 2
Marcelo C, Owner at PeruRail, responded to this review

Dear Mr. Gerhard M, We would like to special thank you for sharing your travel experience with the TripAdvisor community and also for your preference with PeruRail on this occasion. We are glad to receive your feedback and to know you had a positive and pleasant journey aboard the Andean Explorer train, especially enjoying the beautiful views along the way.... More 

Bruxelles
Top Contributor
51 reviews 51 reviews
3 attraction reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed February 7, 2015

We took the Andean Explorer to go from Puno to Cuzco in August 2014. This train ride is a true luxury! Service was impeccable, food was decent and they had great cocktails. The highlight was of course the observatory car-bar, which allowed us to make the most of the fantastic scenery. The only (relative) downsides were the price and the... More 

Was this review helpful? Yes 2
PeruRail, community manager at PeruRail, responded to this review

Dear Mrs. arthemise21, We are very pleased to receive your comments and glad to hear that you had an outstanding ride aboard the Andean Explorer train, enjoying our great service, food and drinks, and admiring the fantastic scenery from our observatory car-bar. We are sorry you did not like the entertainment onboard and that you found it expensive. However, we... More 

Humansdorp, South Africa
Top Contributor
114 reviews 114 reviews
25 attraction reviews
182 helpful votes 182 helpful votes
5 of 5 stars Reviewed February 4, 2015

Very nice way to travel from Cusco to Puno..relaxing..great train with an observation car and bar..Good food,(most drinks and all food included in your ticket)friendly service and some entertainment(dancing) included.Highly recommended.

Was this review helpful? Yes 1
PeruRail, community manager at PeruRail, responded to this review

Dear Mr. / Mrs. Tokkelosh, We would like to thank you for sharing your feedback with the TripAdvisor community and also for traveling with us on this occasion. We are glad to know that you had a positive and pleasant experience aboard the Andean Explorer train and that you enjoyed all our services and great entertainment from start to finish.... More 

Melbourne, Australia
Senior Contributor
48 reviews 48 reviews
11 attraction reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed January 31, 2015 via mobile

we were in one of the two first class cars Awesome just walking into the car, decor exquisite The bar car and observation deck at the back of the train awesome Food excellent Music from live Peruvian bands excellent Scenery to die for Beware, you spend a couple of hours at extreme altitude and breathing can be difficult. Avoid doing... More 

Was this review helpful? Yes 2
PeruRail, community manager at PeruRail, responded to this review

Dear Mr. mitch507, We appreciate you for taking the time to share your comments regarding our services in the Andean Explorer train with the TripAdvisor community and also for your preference with us in this opportunity. We are glad to hear that you enjoyed this amazing adventure from start to finish and that all our services exceeded your travel needs... More 

Auburn, Alabama
Senior Contributor
31 reviews 31 reviews
29 attraction reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 29, 2015

The service was perfect, the ride was smooth, and the views outside were unbeatable. We rode the train on our way to Aquas Calientes, passing several Inca steppes and temples on the way. The river ran alongside the tracks for a while and the mountains towered above us the whole way. I've taken several train rides in Europe, but this... More 

Was this review helpful? Yes 1
PeruRail, community manager at PeruRail, responded to this review

Dear Mr. 130Doug, We would like to special thank you for sharing your travel experience with the TripAdvisor community and also for your preference with PeruRail on this occasion. We are glad to receive your feedback and to know that you had a positive and pleasant journey aboard our trains, especially enjoying the beautiful views along the way. We appreciate... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 29, 2015

Best way to go from Cusco to Puno. Good service, good food, friendly and kind personel, good entertainment, very comftable! Congratulations to PeruRail!

Was this review helpful? Yes 1
PeruRail, community manager at PeruRail, responded to this review

Dear Mrs. Monica V, We are very pleased to receive your feedback and happy to know that you had a fantastic experience using PeruRail services. We put all our effort to provide our passengers with a unique and quality service to fulfill all their needs and travel expectations. Thank you for sharing your feedback with the TripAdvisor community and also... More 

Melbourne, Australia
Senior Contributor
43 reviews 43 reviews
20 attraction reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 27, 2015 via mobile

Once again I'm impressed by PeruRail. Punctual, friendly, efficient service. On this trip from Puno to Cusco, there was only about 15 passengers. The ambience of the carriage takes you back in time, with a lamp and a fresh rose on each table. The food was plentiful and tasty. Probably the highlight (apart from the out of this world scenery)... More 

Was this review helpful? Yes 3
PeruRail, community manager at PeruRail, responded to this review

Dear Mr. Howard S, We are very pleased to hear that you had a spectacular and memorable journey aboard the Andean Explorer train, enjoying the amazing scenery and all the amenities and attractions of this special adventure. We appreciate you for taking the time to share your feedback with the TripAdvisor community and also for choosing PeruRail as your travel... More 

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