We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Improve this listing
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Sponsored by:
Get directions
Address: Dolores Veintimilla y Rita Lecumberry, Quito EC170136, Ecuador
Phone Number: +593 2-316-2785
Website
Description: We're an English and Ecuadorian family run company operating out of Quito...
We're an English and Ecuadorian family run company operating out of Quito after moving from London. We specialise in custom made tours to Ecuador and the Galapagos Islands for our discerning clients. All tours are configured to suit you, after all - it's your holiday, not ours.
read more

TripAdvisor Reviewer Highlights

Read all 18 reviews
Visitor rating
  • 14
    Excellent
  • 4
    Very good
  • 0
    Average
  • 0
    Poor
  • 0
    Terrible
Absolutely wonderful experience!

I located this company by viewing reviews posted by other travelers who had used their services. Impressed at the many positive reviews, we decided to book 4 or 5 days of tours... read more

5 of 5 starsReviewed February 23, 2015
Kevin S
,
Beaver
Add Photo Write a Review

18 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Spanish first
  • Any
English first
Groton, Massachusetts
1 review
4 of 5 stars Reviewed April 9, 2015

This was our first time in Ecuador and after searching online for hours we decided on Pajonal Tours. They were responsive and easy to work with. They connected us with Ivan who was our driver/tour guide for 8 days. He was eager to please, always on time and great company. He is relatively new as a guide and sometimes needed... More 

Was this review helpful? Yes
Beaver
2 reviews
5 of 5 stars Reviewed February 23, 2015

I located this company by viewing reviews posted by other travelers who had used their services. Impressed at the many positive reviews, we decided to book 4 or 5 days of tours during our trip to Quito. Maria was quite helpful as all our arrangements were done by email. she worked with us until we had what we thought would... More 

Was this review helpful? Yes
Kitchener, Canada
Contributor
13 reviews 13 reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed February 2, 2015

We sent Pajonal Tours our 5 week itinerary and requested their time and efforts throughout our trip to Ecuador, namely Quito, Cuenca, Otavalo, Vilcabamba, Cotacachi and Baños. We were given alternative suggestions, options galore and super expedient service. Many of our requests were not part of their packages and were custom choices - none of the requests were refused and... More 

Was this review helpful? Yes
Quebec City, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed January 10, 2015

I only know of this company by trying to book at this hostal which I cannot recommend highly enough. Great place!

Was this review helpful? Yes
Bethesda, Maryland
Top Contributor
78 reviews 78 reviews
41 attraction reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed June 29, 2014

Our guide was Angel, who was knowledgeable and gave great commentary. We booked him through Pajonal Tours for two half days (City tour and middle of the world) and full day (Otavalo). He was patient, and the tours were great. Not having to share the guide (i.e. having a private tour) was not that much more expensive, and well worth... More 

Was this review helpful? Yes 3
Kailua-Kona, Hawaii
Contributor
14 reviews 14 reviews
7 attraction reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 23, 2014

We had a couple of days in lovely Quito area after time in the Galapagos Islands. We booked a one-day tour with Pajonal Tours to see some of the surrounding countryside and the Otavalo market town. Our guide Ximena picked us up on time at our hotel near Plaza Foch, and we spent the entire day sightseeing north of the... More 

Was this review helpful? Yes 1
JonDRussell, General Manager at Pajonal Tours, responded to this review

Thanks for taking the time to write a review, we're very pleased you enjoyed your time with us. We will also take steps to give Ximena more confidence in her English and will work with her to become 100% fluent. Thanks again. More 

Clarksville, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 16, 2014

We had 4 days in Quito after traveling to the Galapagos. Maria was was very helpful and patient with me right from the beginning as we kept changing our plans pretty much up to the last minute. I was traveling with my 90 year old parents and we spoke little to no Spanish. Our first 2 tours were with Guillermo... More 

Was this review helpful? Yes 1
JonDRussell, General Manager at Pajonal Tours, responded to this review

Thanks for taking time to add such a great review for us Gigi. We're very happy that you and your parents had such a great time with us - and the animal market at Otavalo is a great spectacle to see. We hope you all come back some day to see some more of this amazing country - maybe take... More 

Texas
Senior Reviewer
9 reviews 9 reviews
3 attraction reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 24, 2014

I plan a trip for my mother once per year. This one was by far one of the easiest to plan due to the help of Maria from Pajonal Tours. She gave me a lot of prompt advice via E-mail and created the exact tour I wanted for my mother. She even went to the hotel I had chosen for... More 

Was this review helpful? Yes 1
Hawaii
Senior Contributor
25 reviews 25 reviews
5 attraction reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 5, 2013

I found Pajonal Tours on TA and began communication without hesitation after reading all the positive reviews. Maria has great English, was very quick to respond to emails and provided options/ feedback for airport transport and tours of Quito and the surrounding area. We ended up booking 2 airport transports and the Historic Quito Tour, as we only had one... More 

Was this review helpful? Yes 2
Indian Harbour Beach, Florida
Top Contributor
178 reviews 178 reviews
62 attraction reviews
121 helpful votes 121 helpful votes
5 of 5 stars Reviewed July 16, 2013

We wanted to make the most of our one day in Quito, so we arranged a private guide through Pajonal Tours. In organizing our day, Maria Vallejo (phone 09944105) was very very helpful. She accomodated the things we wanted to do and suggested a range of alternatives for other optional acitivites to do and see. She set us up with... More 

Was this review helpful? Yes 4

Travelers who viewed Pajonal Tours also viewed

 

Been to Pajonal Tours? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing

Questions & Answers

Questions? Get answers from Pajonal Tours staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?