Uutstanding service provided by Metropolitan staff during our Machu Picchu trip. That was above all expectations; smooth, easy, professional and caring attitude. Great job!

We were booked with Metropolitan for our trip to Ecuador - with a driver & guide on the main land and on La Pinta. We spent 6 nights on the main land, 7 on La Pinta, then 2 on the main land. Our guide and driver were Rodney & Jorge ... excellent service & local information. We would highly recommend... More

Although Metropolitan had received copies of our passports they still managed to get one of our names wrong and were incapable of correcting the situation for the duration of the trip which meant much of our travel documentation did not match our passports – a problem at airports etc. On the return from Galapagos our flight was cancelled at the... More

The Santa Cruz is definitely to be recommended. Food is plentiful, delicious with a great choice, and the educational lectures and tours are superb. We saw everything we wanted to see on our trips. Each day there is an opportunity to go snorkelling or swimming as well as a hike or trip in the zodiac boats. The crew are all... More

My family just returned from a four night cruise on the M/V Santa Cruz, owned by Metropolitan Touring. In addition to my husband and me, my mother, 12 year old son, and 8 year old daughter went on the trip. The experience exceeded our expectations. First of all, we are not cruise goers in general, but had conceded this was... More

Metropolitan Touring were the local agents for the Ecuadorian leg (Quito & The Galapagos) of our recent South American adventure. They provided very good guides and drivers, but the highlight was our four day cruise on the Isabella Dos. Our two naturalist guides there were brilliant, the food was amazing on board and the ship's staff were excellent. Our days... More

We went on the 7 day cruise called Isabella II around the Galapagos. Everything from beginning to end was amazing. I have 0 complaints about the agency and the experience we received. I loved the guides, they were very knowledgeable and helpful.The food was really great. The service from the staff was phenomenal. Everything was thought of and taken care... More

We have spent 5 days on M/V Santa Cruise and a few days in Quito and Guayaquil . The cruise in Galapagos was fantastic and exceeded expectations in terms of the animals we saw and snorkelled with, the food on board and the service of the staff. The food and service beat Cunard. This is a must do holiday for... More

Based entirely on email communications from me, Gissela Ledesma of Metropolitan Touring set up a wonderful 12 day Ecuadorian adventure for two of us. Quito, Otavalo, Amazonia, and Galapagos, complete with all internal air tickets, airport transfers, fantastic guides and tours, and advice on some really wonderful places to stay. Gissela tailored our trip to meet our expectations -- we... More