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Bintan Resort Ferries

50 Tanah Merah Ferry Road, Singapore 199597, Singapore
+65 6542 4369
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Ranked #42 of 184 activities in Singapore
Type: Boat Tours
Owner description: Bintan Resort Ferries is a ferry operator with regular ferry services between Singapore (Tanah Merah Ferry Terminal) & Bintan (Bandar Bentan Telani... more » Owner description: Bintan Resort Ferries is a ferry operator with regular ferry services between Singapore (Tanah Merah Ferry Terminal) & Bintan (Bandar Bentan Telani Terminal) in Riau Island, Indonesia. Our fleets of catamarans are fully certified according to marine safety standards and equiped with high tech navigation and engineering monitoring & stability features thus allowing a smoother ride at sea.Apart from Economy Class, passengers can experience our premium service on Emerald Class and enjoy a suite of privileges including use of Emerald Lounge. « less
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33 reviews from our community

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Date | Rating
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English first
Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
4 attraction reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 22, 2014 NEW

It was my first time taking Bintan Resort Ferries. Well, I would said that I receive excellent service from their staff Sue and Nurin. Due to the timing that we are able to get the slot for us, I'm glad that Sue holds her promise to help me to keep a look out and assist me with all the changes.... More

Was this review helpful? Yes
Singapore
Top Contributor
58 reviews 58 reviews
34 attraction reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed April 2, 2014

We bought the emerald class tickets and there was no regrets as it was a comfortable journey and we enjoyed the hassle-free perks such as the staff assisting us with clearing the immigration at Bintan while we waited and rested at the lounge. We would book the emerald class again :)

Was this review helpful? Yes 1
Perth
Senior Contributor
29 reviews 29 reviews
6 attraction reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed December 26, 2013

If traveling to Bintan Island I firmly suggest you go Emerald Class. Not only do you get off first which puts you at the head of the queue at immigration but you can also purchase your visa on arrival on board the ferry. And you have a nice lounge area to wait in and very comfortable upper deck seating. Definitely... More

Was this review helpful? Yes 6
Singapore, Singapore
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 23, 2013

Very good ferry interiors, pleasant ride. Flexible staff helped change itinerary. The ferry was punctual.

Was this review helpful? Yes 2
KL
Top Contributor
129 reviews 129 reviews
14 attraction reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed December 12, 2013

we did not take emerald class but the standard class was not too bad. the ferry was fast, clean and comfortable. i did not get sea sickness. enjoyed journey. at bintan, unlike at tanah merah side, thisgs are not smoothly processing. VOA and passport check was long queue and very slow moving. recommend to buy drink here. bintan beer x... More

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Zhuhai, China
Top Contributor
57 reviews 57 reviews
21 attraction reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed December 8, 2013

I ride on ferries a lot to travel between Hong Kong and Macau or ZhuHai and although these boats are a bit smaller they were nicely maintained and efficiently run. Overall a pleasant ride to Bintan.

Was this review helpful? Yes 2
Singapore, Singapore
Top Contributor
116 reviews 116 reviews
53 attraction reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed November 9, 2013

If you have spare cash, do try out the emerald class. It does give a number of privileges such as the use of a comfortable lounge (although it could be better with massage chairs and a bigger area). On board, we were also treated to a drink. Perhaps, some snacks could even better. Being in the emerald class also allowed... More

Was this review helpful? Yes 4
Fairport, New York
Contributor
14 reviews 14 reviews
3 attraction reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 23, 2013

Very quick, very clean ferry service to the resort area. Reasonable price. Emerald class gets to sit upstairs in the ferry, gets off first (to queue in line for customs), and gets wi-fi. Not sure that it is worth it for such a short (1 hour) ferry ride.

Was this review helpful? Yes 3
Sydney, Australia
Contributor
15 reviews 15 reviews
7 attraction reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 17, 2013 via mobile

We travelled by Emerald Class which was a bit more expensive but I think worth it. Gave access to private lounge, on and off ferry first, visas sorted on the boat so no waiting at each end and priority processing. Vey smooth ride.

Was this review helpful? Yes 3
Chennai (Madras), India
Senior Contributor
22 reviews 22 reviews
16 attraction reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 19, 2013

Travelling in different ferries, i had traveled twice in economy class using brf by booking through their website. It is a bit expensive no doubts, but the ferry was maintained clean and there wasnt much to complain. It is a good mode of transportation and you get to see a portion of a cartoon movie and some Bintan resort related... More

Was this review helpful? Yes 3

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