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Address: 50 Tanah Merah Ferry Road, Singapore 199597, Singapore
Phone Number: +65 6542 4369
Website
Description: Bintan Resort Ferries is a ferry operator with regular ferry services...
Bintan Resort Ferries is a ferry operator with regular ferry services between Singapore (Tanah Merah Ferry Terminal) & Bintan (Bandar Bentan Telani Terminal) in Riau Island, Indonesia. Our fleets of catamarans are fully certified according to marine safety standards and equiped with high tech navigation and engineering monitoring & stability features thus allowing a smoother ride at sea.Apart from Economy Class, passengers can experience our premium service on Emerald Class and enjoy a suite of privileges including use of Emerald Lounge.
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TripAdvisor Reviewer Highlights

Read all 60 reviews
Visitor rating
  • 15
    Excellent
  • 27
    Very good
  • 15
    Average
  • 2
    Poor
  • 1
    Terrible
Emerald class

When taking the Bintan ferry I'd recomend the Emerald class as this gives priority boarding and importantly disembarkation and thus short time at passport control . Seats better... read more

4 of 5 starsReviewed March 8, 2015
JGN1970
,
London, United Kingdom
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60 Reviews from our TripAdvisor Community

Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Japanese first
  • Any
English first
VA
Top Contributor
81 reviews 81 reviews
51 attraction reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed May 27, 2015 NEW

Going out of the cruise terminal by the airport, we took the ferry over to Bintan for a 2 day beach vacation. The ferry terminal had a easy checkin, and while there we upgraded to Emerald Class for a nicer ride and easier visa process. I recommend it!

Was this review helpful? Yes
London, United Kingdom
Top Contributor
53 reviews 53 reviews
12 attraction reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed March 8, 2015

When taking the Bintan ferry I'd recomend the Emerald class as this gives priority boarding and importantly disembarkation and thus short time at passport control . Seats better and free drinks so all around worth the extra S $22.00 more

Was this review helpful? Yes 5
Singapore, Singapore
Senior Contributor
22 reviews 22 reviews
5 attraction reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 22, 2015

Worthwhile travelling Emerald if only for the benefit of getting the visa on board. Separate check in at Tanah Merah , luggage check in if wanted. Friendly staff at check in and all the way through outbound and return journey. Separate lounge and boarding to upper deck for Emerald class. Nice big reclineable seats. 1 hour journey and able to... More 

Was this review helpful? Yes 2
Dublin, Ireland
Senior Contributor
37 reviews 37 reviews
7 attraction reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed January 30, 2015

Emerald class gives you a nice little lounge you can also sit outside while waiting for boat you get priority boarding can buy your Indonesian visa on board and get through emigration first, well worth the extra. There is an open deck and returning to Singapore you get great views of the ships waiting to get into port. The boat... More 

Was this review helpful? Yes 4
Oslo
Top Contributor
92 reviews 92 reviews
20 attraction reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed January 27, 2015

We booked Emeralds Class as there was no other way to get ticket for the right departures. This however, was worth every penny. The journey only takes one hour, but the great advantage is that checkin and checkout is made very easy and comfortable.

Was this review helpful? Yes 1
Guwahati, India
Senior Contributor
34 reviews 34 reviews
22 attraction reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 27, 2015

The ferry trip to Bintan island was lovely, the boat was much bigger and significantly nicer than I expected, air conditioned and very comfortable. Would recommend.

Was this review helpful? Yes 1
Wellington, New Zealand
Senior Reviewer
7 reviews 7 reviews
3 attraction reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 25, 2015

We booked Emerald Class on the Bintan Ferry so we could buy the Indonesian visa on board as we had been warned of the queues for this on arrival on the island. What a mistake! Although we had the correct amount in US dollars the staff on the ferry refused to accept our money and refused to issue a visa.... More 

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Seminyak, Indonesia
Contributor
11 reviews 11 reviews
3 attraction reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 5, 2015

The ferry trip to Bintan island was lovely, the boat was much bigger and significantly nicer than I expected, airconditioned and very comfortable. Would recommend.

Was this review helpful? Yes 3
Christchurch, New Zealand
Senior Contributor
29 reviews 29 reviews
3 attraction reviews
68 helpful votes 68 helpful votes
1 of 5 stars Reviewed January 3, 2015

They advertise "Safety First" but like a lot over Indonesia, they do the talk but don't do the walk! How can these ferries be safe when the safety video has the sound turned down so low that no one can possibly hear what they should do in an emergency! That means each passenger has absolutely NO SAFETY knowledge while onboard... More 

Was this review helpful? Yes 6
Singapore
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 21, 2014

One of the best ferries in terms of cleanliness, spacious, luxury & comfort. When you travel to Bintan go by Emerald class (should experience this once, it's the Business class) and when coming back, you can go by Economy class. Buy online for Economy class and when u check-in, you can upgrade for a 1-way Emerald class.

Was this review helpful? Yes 2

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?