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let'spa

B/F., 54-62 Lockhart Road, | WanChai, Hong Kong, China
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Ranked #133 of 176 Activities in Hong Kong

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5 reviews from our community

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Date | Rating
  • English first
  • Any
English first
Hong Kong
1 review
1 of 5 stars Reviewed June 22, 2014 via mobile

Isabel and Mei from customer service are incompetent and aggressive people. Massages are well below average, and price very expensive for the overall very bad experience. You leave far more stressed than when you arrived. A place to avoid.

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Hong kong
1 review
1 of 5 stars Reviewed June 22, 2014 via mobile

When I start coming 2,5yrs ago... It was great and then I had a bad bad idea to take their expensive package! Service and massage start being worst and worst and worst. I was always telling them what was wrong compare to what is was... Nothing changed... Horrible staff, noisy, incompetent. No consistency at all. And when I was about... More

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San Francisco, California
Top Contributor
60 reviews 60 reviews
11 attraction reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed January 9, 2014 via mobile

After agreeing on a facial, they tried to charge me for the more expensive one. And the facial itself was second rate. They have adopted the western tradition of applying a mask, and then leaving the room to do who knows what for 20 minutes. So your facial is essentially 30 minutes but youre paying for 50 minutes. Run, dont... More

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Hong Kong, China
2 reviews
1 of 5 stars Reviewed August 4, 2013

Go there only if you have plenty of time. If you have bought their massage package, every time you would need to wait at least 30 mins before and after the massage because their staffs need to take a lot of time to check your package record. Last time they called and told me that I still got 3 massage... More

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2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 3, 2013 via mobile

A waste of time. The staff, Steven, is unbelievable. I booked and ask about HSBC discount and never got an answer. Had to call 2 hours before appointment to confirm then they said they will call back about the discount promotion. Never did. Then I had to spend 30 mins on the phone with them to navigate the website with... More

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