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Address: Yerebatan Caddesi No. 46-48, Istanbul, Turkey
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TripAdvisor Reviewer Highlights

Read all 34 reviews
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    Excellent
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  • 22
    Terrible
Dishonest,they will take you on a magic carpet ride

They will use dishonest ways to get your money, I am still waiting for solutions to a very bad experience buying several carpets No respect, no sympathy, they have your money and... read more

2 of 5 starsReviewed August 5, 2014
philippe154954
,
Winnipeg, Canada
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34 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
San Luis Obispo, California
Senior Contributor
23 reviews 23 reviews
14 attraction reviews
53 helpful votes 53 helpful votes
1 of 5 stars Reviewed September 19, 2014

This company has changed its name but you can recognize it from the photo. If you buy, definitely pay with American Express or other card that will back you up in case of a problem. I'd also recommend shopping around especially in non-tourist locations. This company tried to lure me into a tax avoidance scheme ostensibly to save them export... More 

Was this review helpful? Yes 9
Crieff, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 1, 2014

I can guarantee they will rip you off. If they say the rug is antique, it will not be. Whatever you pay for the rug, it's true value will be a fraction of what you paid. Sit down and accept apple tea, and you need a very strong personality to be able to at best, walk out. They will take... More 

Was this review helpful? Yes 5
Winnipeg, Canada
Senior Contributor
23 reviews 23 reviews
5 attraction reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed August 5, 2014

They will use dishonest ways to get your money, I am still waiting for solutions to a very bad experience buying several carpets No respect, no sympathy, they have your money and please go away. Scams galore, horribly inflated prices, get out and stay away, visit other shops. They will ignore E-mails, police should shut this store, so close to... More 

Was this review helpful? Yes 7
Memphis, Tennessee
Contributor
12 reviews 12 reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed February 3, 2014

If I was you, I would STAY FAR AWAY from these guys. They really are terrible! They will cheat you! I can think of nothing good to say about them. It is a complete scam!

Was this review helpful? Yes 13
Townsville, Australia
1 review
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed December 26, 2013

Like a number of other contributors I had a terrible experience at Elegance. They were lovely and kind, I foolishly thought: endless cups of tea, lunches, dripping charm. The credit cards were produced. I did not keep watch on what was happening. I was stunned when I got back to Australia to discover the amounts which had been extracted. I... More 

Was this review helpful? Yes 18
Bangkok, Thailand
2 reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed October 13, 2013

Please do not go near this place, they are total scammers. don't be fooled by the salesman and for God's sake don't buy a carpet unless you actually know something about them. these guys have touts in front of Hagia Sophia to lure in the gullible, I was netted in, but could see through their little game, if you cannot... More 

Was this review helpful? Yes 25
Vancouver, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 12, 2013

I never write reviews, but feel compelled to because of the amazing service I received at Elegance. The salesman, Halit, knew that I was not interested in buying right away, but even so, he spent hours educating me about carpets and showing me some of their works of art. Unlike another carpet store that I had already visited in the... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 31, 2013

With regards to Beth Hollahan i also travelled to istanbul in October 2012 and bought a silk carpet. Whilst in the shop i saw the carpets which were put aside for you, the gentleman in the store told me that they were not for sale because a lady from the united stes living in Singapore wanted time to think it... More 

Was this review helpful? Yes 1
Los Angeles, California
2 reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed July 27, 2013

Could not agree with the fellow 'trip advisors' in regard to this joint. My teenage daughter went in and got suckered in by a very sneaky, tarty salesmen over a ring that was apparently worth $3000 and she could get it for $600 (but had to be card only) ??? Weird as I thought cash was more beneficial. After reading... More 

Was this review helpful? Yes 19
Denver, Colorado
Reviewer
5 reviews 5 reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed July 17, 2013

The carpets are beautiful but the people (Hakim who says he is an owner) will harass you and bully you incessantly. I get nasty emails from him all the time. I've had to block him from my email. He will not leave me alone. His behavior borders on sexual harassment. (I am not very sensitive and can take care of... More 

Was this review helpful? Yes 20

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