I wanted to change my appearance. I wanted to change my hideous in-between-curly-and-straight hair, and get a light perm. I even brought some pictures I had googled over the internet. How stupid.
First, the argument with the hair stylist, who insisted in saying that my pictures were of natural hair, not permed hair (really?! Please...). Then, the final answer ''I...
We really appreciate any openness to feedback and just like you I am disappointed to read your trip advisor review.
We are known for providing great service and your comments have been taken into account and clearly discussed with the stylist you had. This should not happen at all.
I hope you can contact me personally on email@example.com...