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Custom Vietnam Travel Day Tours

76/32/116 An Duong, Yen Phu, Tay Ho, Hanoi, Vietnam
0084 4 371 85750
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97%
Ranked #7 of 435 Activities in Hanoi
Certificate of Excellence 2014
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Attraction details
Owner description: Custom Vietnam Travel is a fully licensed tour operator in Hanoi. We specialize in high quality, memorable custom tours. Taking travelers to less-visited destinations to uncover the authentic cultures and beautiful landscapes. You can depend on us to skillfully organize special interest tours, and other comprehensive travel services in Vietnam, Laos & Cambodia. We pride ourselves on our flexibility & attention to what is important for the fulfillment of your travel expectations.

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88 reviews from our community

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Date | Rating
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NYC
Senior Reviewer
9 reviews 9 reviews
3 attraction reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 10, 2014

Since April of 2014, I have been in touch with Liliana Pham of CVT, we have exchanged numerous messages since then and our custom 8 day tour of the North/South will begain soon. I have been very happy so far with the level of service and communication with Liliana and I have no doubt that our tour will be excellent!... More

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Singapore, null, Singapore
1 review
5 of 5 stars Reviewed November 8, 2014

It was my first visit to Vietnam and Smiley attended to my tour requests to a T! Smiley is very knowledgable in the country's history and it's rich culture/traditions. He was great company, easy to talk to, very attentive and patient. The food tour was awesome too. I strongly recommend Smiley if you're after an experienced tour guide with great... More

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Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this review

Dear mich3lle-L, Thank you so much for the beautiful review. It was my pleasure to meet you and show you around Hanoi. I was glad to know that you enjoyed the tour. It is great that you have got back to me and having started arranging the tour for your mum and your auntie. I am sure that they will... More

Tallahassee
Top Contributor
122 reviews 122 reviews
76 attraction reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed November 5, 2014

First let me say thank you to Fiona. She did an outstanding job coordinating our tour. From the beginning, she answered all our questions and made great suggestions. We wanted a trip to remember. From Cambodia to Vietnam, all the details were clear and executed perfectly. Our two week trip included Angkor Wat, Saigon, Hanoi, two night stay on the... More

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Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this review

Dear TallyHoNow, “Your style + Our expertise” is what, we think, can make a wonderful trip for our valued travelers. Fiona read the review and would like me to send you her best regards and added that she enjoyed working with you very much. We were so glad that you had memorable tours with us. We look forward to welcoming... More

Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
4 attraction reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 27, 2014

We started our Holiday in Hanoi, Private Driver at the Airport, Good Hotel (Hanoi City Palace). Day one, Rest to recover from the Long Flights. Day Two, Cyclo Tour of the Old Quarter Hanoi, Private English Speaking Guide, Museum tour, Afternoon free for Shopping Day Three, Pickup and travel to Ho Long Bay, Overnight Bhaya Cruise. One word "Spectacular" Day... More

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Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this review

Dear Gunny2483, Thank you so much for the detailed review about our performance and sharing Tripadvisor’s community your lifetime holiday. There is nothing happier for us than hearing our clients were satisfied with the provided services. I shared your review with Liliana and the tour guides. They were so happy to read it. Liliana would like me to let you... More

Ann Arbor, Michigan
1 review
5 of 5 stars Reviewed October 26, 2014

Custom Viet Nam Travel was everything we could have asked for in a tour company. Our family just returned from a trip to Hanoi, Halong Bay, and Cat Ba Island. Ms. Fiona and our guide, Thiep, really helped us have the vacation of a lifetime! We felt totally supported and encouraged every step of the way! We would definitely use... More

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Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this review

Dear happytraveler1004, Your review is much appreciated with our sincere thanks! Fiona and Thiep were just by my side, reading your compliments. We are very happy that we won your trust and having been given a chance to show you how good we were/are. We are definitely keeping this way and wait for your return soon Best wishes, More

israel
Senior Reviewer
7 reviews 7 reviews
3 attraction reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 21, 2014

We planned a two week vacation to Vietnam and were very lucky to find "Custom Vietnam". Before the trip they helped us to organize the visit according to our preferences, answered every question we had (and we had a lot...) during the visit everything was organized perfectly, from the pick up at the airport till the smallest details. Smiley the... More

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Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this review

Dear Yossi L, Thank you so much for spending the time for this beautiful review. Your appreciation motivates us very much. We are so glad that you and your partner had a memorable time with our team. It was such a great time when we were together. We look forward to accompanying with you again for the future visits. All... More

Tel Aviv, Israel
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 20, 2014

When traveling in Vietnam, there are many tour companies from which to choose, but after much research we opted to go with Custom Vietnam Travel. We just returned from a 15 days tour in Vietnam and we had a great time. The tour was wonderful and their service was above our expectations. CVT's attention to detail was incredible. Every part... More

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Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this review

Dear aa2, Being selected out of more than 300 sightseeing tours in Hanoi and winning the trust of experienced travelers, it is truly our honor. It is even better when we hear that our valued clients had a great time with us. Thank you very much for the fantastic review. It is much appreciated! Susan would like to join me... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 18, 2014 via mobile

As a family of five we travelled to Vietnam, among other Asian countries, in May 2014. Smiley from Custom Vietnam Travel organized our trip from Hanoi to the Halong Bay, based on our preferences. After visiting a pottery village, we did a homestay with a local war veteran (interesting insights) and his family in a village in the Red River... More

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Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this review

Dear RolandDonze, Thank you so much for your comments on our travel services. Your beautiful compliments are much appreciated. It is really a great motivation! I was so happy that I could arrange the time and my paper work to move around with you and your family. The off-the-beaten-track tours we did has really become our specialty since then as... More

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 13, 2014 via mobile

this must rank as on of the best tour agencies that i have dealt with... attention to detail, responsive, professional and the personal touches were all there... whether it meant organizing last minute opera tickets, flower bouquet on birthday ( this was a real surprise), flexible on last minute change in program, arranging local mobile phone to stay in touch... More

Was this review helpful? Yes 2
Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this review

Dear Mr.Samir S, Your time for writing this great review is much appreciated. Your compliments on our performance is a big bonus to our staffs at Custom Vietnam Travel. We are so glad to know that your wish of a personal and flexible trip to our country has become true and topped off a memorable time for both of you.... More

Boulder CO
Senior Contributor
22 reviews 22 reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 29, 2014

I don't normally book travel with tour companies but in the case if Vietnam I reached out to them from a google search. Let me tell you that in my 35 Countries visited Vietnam is one of the best, Custom Vietnam Travel was incredibly responsive it endless email questions (thanks to Liliana). They were kind enough to organize a custom... More

Was this review helpful? Yes 2
Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this review

Dear audigeek, Thank you so much for the great review. It was our honor to take care of your recent tour and I was very happy to have meetings with you at both the beginning and the end of your trip when I could discuss with you about the flexibility and the tour notes as well as listening to your... More

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