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Custom Vietnam Travel Day Tours

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Address: 76/32/116 An Duong, Yen Phu, Tay Ho, Hanoi, Vietnam
Phone Number: 0084 4 371 85750
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8:00 am - 8:00 pm
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Hours:
Mon - Fri 8:00 am - 8:00 pm
Sat 8:00 am - 6:00 pm
Description:

Custom Vietnam Travel is a fully licensed tour operator in Hanoi. We...

Custom Vietnam Travel is a fully licensed tour operator in Hanoi. We specialize in high quality, memorable custom tours. Taking travelers to less-visited destinations to uncover the authentic cultures and beautiful landscapes. You can depend on us to skillfully organize special interest tours, and other comprehensive travel services in Vietnam, Laos & Cambodia. We pride ourselves on our flexibility & attention to what is important for the fulfillment of your travel expectations.

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$145*
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Overnight Bac Son Valley Tour
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TripAdvisor Reviewer Highlights

Read all 132 reviews
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  • 126
    Excellent
  • 4
    Very good
  • 1
    Average
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    Terrible
Great trips arranged in Hanoi and Saigon. Susan key person very reliable and professional

Arranged trips to Cu Chi tunnels, Mekong Delta and Minibus to Halong Bay. Good value for money and reliable service. Would definitely use them again

5 of 5 starsReviewed 4 days ago
David H

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132 Reviews from our TripAdvisor Community

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Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Arranged trips to Cu Chi tunnels, Mekong Delta and Minibus to Halong Bay. Good value for money and reliable service. Would definitely use them again

Helpful?
Thank David H
Ho Chi Minh City, Vietnam
Level Contributor
21 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We contacted Susan about a 3 day 2 night tour of the Mekong, the responses were instant and very well advised, Susan listened to what we wanted to do, suggested a couple of additions but never tried to push us down a ready fixed itinerary, our guide was the brilliant Nguyen Thi Phuong Thuy, she was awesome, spoke fluent English... More 

Helpful?
1 Thank tandh2016
Level Contributor
22 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We ended up in Hanoi unexpectedly for a couple of days without a plan and Susan from this company helped us plan two trips, both were great. We had an excellent and knowing guide, his English was perfect and he had the answers to all of our questions and we had a lot of them! Susan even dropped off a... More 

Helpful?
2 Thank Birgitta v
Dublin, Ireland
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

6 friends travelled to hanoi to start our holiday in Vietnam. Susan in Custom Vietnam travel had planned our itenary over many months and numerous emails. From the moment that we landed we were cared for in every way. Our guides were fun ,courteous and well informed Hanoi was exciting and our time there was filled with tours to various... More 

Helpful?
1 Thank Kay O
Dorset, United Kingdom
Level Contributor
38 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We booked a three day and two night tour of Mekong Delta with this company. We communicated with the same person (Susan Nguyen) from start to finish with planning our trip. Excellent communication. We gave her our ideas of what we wanted to include and which home stays we wanted to stay in and she put the tour together sending... More 

Helpful?
2 Thank HeleneEH1
Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this review

Dear HeleneEH1, It is an awesome review! Everyone at Custom Vietnam Travel is so happy to read your glowing review. Your compliments are such a wonderful bonus to the team. We are very glad that you had a wonderful experience of visiting Mekong Delta and enjoyed every minutes of it. Susan, Thuy and the driver would like me to let... More 

California
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

15 days in Northern Vietnam was one of our best trek! Phuong was our tour guy during this trip and we loved it. He is very knowledgeable and super helpful. He customized our itinerary according to our budget and preferences. We highly recommend his services. We would never forget his smiling face :-)

Helpful?
1 Thank jazzman007
Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this review

Dear Jazzman007, Thanks so much for spending your time to write the review and let me us know that you loved your trip to Vietnam with me. Your compliments and trust are much appreciated. We look forward to welcoming you back for more memorable adventures Best wishes, More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

I found Custom Vietnam Travel on the internet and checked them out via Tripadvsor. I have to say, the company exceeded my expectations of what a tour company would do for us. From the early liaison re the 22 day itinerary, with options bouncing back and forth between Vietnam and Australia, to the trip itself, with a great guide for... More 

Helpful?
Thank Robert W
Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this review

Dear Robert W, "Exceeded my expectation"! All of us are really happy to hear that you and your family had a lifetime travel experience in Vietnam with Custom Vietnam Travel. Instead of the bad weather which affected your cruise trip in Halong Bay, your family enjoyed our re-arrangement and some alternative activities for the rest of the day. We would... More 

Sydney, Australia
Level Contributor
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Recently, my 18th year old daughter planned an extensive 2 week trip to northern Vietnam for the whole family. After researching thoroughly and developing a comprehensive itinerary, she picked Customer Vietnam Travel based on TripAdvisor to pull the whole trip bookings together. We were initially apprehensive as this was her first time organizing our holiday and we left it totally... More 

Helpful?
2 Thank Andrew B
Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this review

Dear Andrew B, Again, we are thrilled that Tripadvisor is such a place that, our valued travelers like you and your family, find it helpful to plan your trip and feel more self-confident to have us along the way. We really live on our name and we are so happy that the custom holiday that Susan put together for you... More 

Level Contributor
5 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We had booked 3 items with custom vietnam travel, namely a Ha Long Bay Cruise (3d2n), a mekong delta tour (2d1n) and a transfer from Hoi An to Hue. The Mekong delta tour was very well arranged from beginning to end and we had a friendly guide who was very accomodating. The delta tour by itself is very very touristy... More 

Helpful?
Thank Judith R
Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this review

Dear Judith R, It was such a helpful review! Thank you very much for having spent your time to share with us your holiday experience during your Vietnam visit. We are glad that you got a pleasant time with Custom Vietnam Travel and you enjoyed most of the tours and found them well arranged. Custom Vietnam Travel always do our... More 

London, United Kingdom
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I booked a trekking tour to Sapa with Custom Vietnam Travel. We had an interesting homestay at a Tay village down the big valley. It was an amazing experience. The communication during the planning phase was excellent and the entire trip was so well arranged. The temperature was rather cold at night but the landscape of rice... More 

Helpful?
2 Thank kate W
Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this review

Dear Kate W, Thank you so much for spending your time to share with us how you and your husband enjoyed the trip to Sapa. Actually, the area has become very popular and touristy as you know, we are so happy that you trusted us and followed our suggestion to get off the beaten path. It was great that you... More 

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?