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Custom Vietnam Travel Day Tours

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Address: 76/32/116 An Duong, Yen Phu, Tay Ho, Hanoi, Vietnam
Phone Number: 0084 4 371 85750
Website
Today
8:00 am - 8:00 pm
Closed now
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Hours:
Mon - Fri 8:00 am - 8:00 pm
Sat 8:00 am - 6:00 pm
Description: Custom Vietnam Travel is a fully licensed tour operator in Hanoi. We...
Custom Vietnam Travel is a fully licensed tour operator in Hanoi. We specialize in high quality, memorable custom tours. Taking travelers to less-visited destinations to uncover the authentic cultures and beautiful landscapes. You can depend on us to skillfully organize special interest tours, and other comprehensive travel services in Vietnam, Laos & Cambodia. We pride ourselves on our flexibility & attention to what is important for the fulfillment of your travel expectations.
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TripAdvisor Reviewer Highlights

Read all 84 reviews
Visitor rating
  • 79
    Excellent
  • 3
    Very good
  • 1
    Average
  • 0
    Poor
  • 1
    Terrible
Customized Photography Tour

We wanted to have specific photography tour in North Vietnam and we found Custom Vietnam Travel (CVT) who can cater exactly our need. From the first contact, Susan Nguyen was very... read more

5 of 5 starsReviewed April 25, 2015
Jigrak
,
Bangkok, Thailand
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84 Reviews from our TripAdvisor Community

Date | Rating
  • Dutch first
  • English first
  • French first
  • Portuguese first
  • Any
English first
Bangkok, Thailand
Senior Contributor
49 reviews 49 reviews
13 attraction reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed April 25, 2015 NEW

We wanted to have specific photography tour in North Vietnam and we found Custom Vietnam Travel (CVT) who can cater exactly our need. From the first contact, Susan Nguyen was very supportive and try to accommodate our plan with flexible itinerary. We spent one full day of walking tour in Hanoi Old Quarter/ French Quarter before board the overnight sleeper... More 

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 17, 2015 via mobile

The service we received from Fiona Nuygen from Custom Vietnam Travel was exceptional. Organising our trip from Australia was all made very personal and to our own style with ease. We made specific choices of our trip and Fionas expertise made it happen. Nothing was ever difficult. The tour guides, transport, cycling, boat trips accommodation, homestay families, restaurants, and all... More 

Was this review helpful? Yes 1
Southampton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 attraction reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 8, 2015

It was Smiley first day job, he was so nervous and didn't know what to expect of us being deaf and sign language is our main language, he soon relaxed in minutes after introduction. Throughout out 3 days trip, he was absolutely fantastic, he carried a white board and pen and we praised him spending time writing down in detailed... More 

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Toronto, Canada
Contributor
20 reviews 20 reviews
3 attraction reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 8, 2015

We recently took a private tour in Cambodia and Vietnam. After some research in Toronto, I decided to use Custom Vietnam Travel for the local arrangements. We agree on the itinerary with a lot of great input from them, and they made all the hotels, guides and lunches reservations. Every thing went perfect without any glitches. In every city, a... More 

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Wantirna South, Victoria, Australia
Contributor
20 reviews 20 reviews
12 attraction reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed April 7, 2015

We have just arrived home to Melbourne after 2 fabulous weeks in Vietnam. We did the North to South tour with GoAsia travel. We decided to customise our tour to include Sapa and a few extra days in Hoi An. Our agent Nga Nguyen was able to arrange all changes to suit us and booked us into great hotels in... More 

Was this review helpful? Yes 1
Lisbon, Portugal
Contributor
12 reviews 12 reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed April 1, 2015

We travelled in Vietnam and went to HCMC, Hue, Hoi An, Hanoi, Sapa and Halong Bay. Booking our tour from Portugal over email, thanks to Susan Nguyen who had arranged our tour and her patience in answering to all my questions. We are impressed with the service provided by Costum Vietnam Travel and would highly recommended to everyone.

Was this review helpful? Yes 1
Los Angeles, California
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 24, 2015

This summer I wanted to go up to the Mu Cang Chai region to visit the rice terraces and roam the general area. Most of the tour companies informed me of how they would put together the trip without really listening to how I wanted to do it. Not only did Smiley listen to my specific ideas, but he was... More 

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Rotorua
Senior Contributor
25 reviews 25 reviews
6 attraction reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 24, 2015

We had excellent online communication with this agent. Truang picked us up from our Hotel and was a friendly, informative, English speaking guide.The Ceramic village had an enormous array of beautiful ceramics which we could choose to purchase.. There was no pressure to buy. Also our driver was competent and safe in the frantic Hanoi traffic We learned a lot... More 

Was this review helpful? Yes 1
Contributor
19 reviews 19 reviews
5 attraction reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 21, 2015

I wrote this review before but TA deleted it after several months. If you do so again, please tell me before. Thanks. Smily and Fiona helped me plan a and have a great three weeks holiday from Hanoi to HCMC and beyond. I consulted them at first but did not book a lot many things though them. Still they lent... More 

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Richmond, California
Senior Reviewer
8 reviews 8 reviews
3 attraction reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 19, 2015

I spent a week in the northern part of Vietnam and booked several one-day trips through Fiona at Custom Vietnam Travel. Each tour was perfect, easy and full of amazing experiences. My tour guides were knowledgeable and friendly, and spoke very good English. I went to museums, hiking, a boat ride through the jungle and caves, a walking street food... More 

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?