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Custom Vietnam Travel Day Tours

76/32/116 An Duong, Yen Phu, Tay Ho, Hanoi, Vietnam
0084 4 371 85750
Website
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Ranked #17 of 339 activities in Hanoi
Certificate of Excellence 2013
Type: Tours
Owner description: Custom Vietnam Travel is a fully licensed tour operator in Hanoi. We specialize in high quality, memorable custom tours. Taking travelers to... more » Owner description: Custom Vietnam Travel is a fully licensed tour operator in Hanoi. We specialize in high quality, memorable custom tours. Taking travelers to less-visited destinations to uncover the authentic cultures and beautiful landscapes. You can depend on us to skillfully organize special interest tours, and other comprehensive travel services in Vietnam, Laos & Cambodia. We pride ourselves on our flexibility & attention to what is important for the fulfillment of your travel expectations. « less
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62 reviews from our community

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Date | Rating
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English first
Marble Falls, Texas
Contributor
11 reviews 11 reviews
4 attraction reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 18, 2014 NEW

If you are fortunate enought to visit Vietnam and you need a guide, absolutely and positively choose this company. We were lucky enough to find Smiley as a guide. We used his services for two days in Hanoi and Halong Bay. Everything was professional and so much fun. You can customize as you see fit. Smiley was entertaining and informative.... More

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Ontario, Canada
Top Contributor
135 reviews 135 reviews
53 attraction reviews
137 helpful votes 137 helpful votes
5 of 5 stars Reviewed April 14, 2014 NEW

I booked several trips with Custom travel as I didn't want to be on a 'cattle' bus and I have some health issues that I thought if I couldn't do the things I want to on the tour, then I could call it and perhaps do something else. And this worked out perfect. The tours were perhaps anywhere from $5-15... More

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Portland, Oregon
1 review
5 of 5 stars Reviewed April 2, 2014

We chose Custom Vietnam on recommendation from friends who had used the agency for a major trip in the area. Web inquiries and booking experience were excellent. Excellent logistics - pick up on time, site visits and transfers were ready, and we had a well prepared guide. Very interesting trip. Many companies offer this in HCMC, but Custom Vietnam (from... More

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CVT_Travel, Managing Director at Custom Vietnam Travel Day Tours, responded to this review

Dear Bbronfman, It is great to know that you and your partners had a pleasant day tour with us to Mekong Delta. I am also delighted that you found our booking system excellent. It was a pity that your visit to Vietnam this time was a bit short. Vietnam has many to offer beside the South of Vietnam. We do... More

Californian in India
Senior Contributor
29 reviews 29 reviews
7 attraction reviews
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed March 11, 2014

I traveled with my parents and sister (all of us adults) to Hanoi, Ha Long Bay Area and Hoi An. Normally we find that travel agents have good ideas, but their prices are much higher and, at times, they are not so sensitive to our needs. Custom Vietnam travel was excellent. Their prices were better than what I found on... More

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CVT_Travel, Managing Director at Custom Vietnam Travel Day Tours, responded to this review

Dear blisstravel, Thank you very much! It’s wonderful to hear your family enjoyed the tours with us. As a local based tour operator, we always do our best to find out the most suitable way to meet your travel expectation. It was good that you were so open and let us know all you would like your stay to be.... More

Binyamina, Israel
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 1, 2014

We were a party of 3 male friends looking for adventures and fun, hence we were looking for a tailored trip, one that will make us feel we make a unique, not standard tour. It was a big risk to put all that in the hand of one, but it proved to be our best decision since we had Custom... More

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CVT_Travel, Managing Director at Custom Vietnam Travel Day Tours, responded to this review

Dear Mr. Zachi, Thank you so much for wonderful review. It was our pleasure to customize the holiday for you and your partners. We were indeed happy to know that everyone had a pleasant time with us in the North of Vietnam. I personally was lucky to travel with you and I did have a great time, too. Again, Custom... More

Denver, Colorado
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 26, 2014

We spent a wonderful day with Smiley exploring the country side of Vietnam. We found him to be enjoyable, well informed and professional. He planned a day that was perfect for us. We rode bikes through local villages, had a delightful woman row us through caves and went to an old temple and spent a gracious time with the caretaker... More

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CVT_Travel, Managing Director at Custom Vietnam Travel Day Tours, responded to this review

Dear Mrs. Marion, Thank you very much for the kind words about me. The day was wonderful, wasn’t it? Ninh Binh is a stunning country but rather touristy at some popular places. I was so happy that I could have your trust to take you off the beaten track. Look forward to getting back on road with you again for... More

Hong Kong, China
Contributor
15 reviews 15 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 25, 2014

We had a great time while on our trip to Vietnam, especially because we chose CVT . Our tour guide named Lam was very attentive, patient and genuine. We were lucky to finally try a trip with a private local guide because it doesn’t seem we will be doing it any other way. It’s more expensive but worth the expense.... More

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CVT_Travel, Managing Director at Custom Vietnam Travel Day Tours, responded to this review

Dear LounissartHK, Once again, our custom travel service pleased more experienced travelers like you. We are so happy to know that you enjoyed the less-tourist places that we had recommended. I passed your compliments to Lam, the guide, and he would like to join me in sending you our best wishes and hope that we will be of service to... More

Bangalore, India
Contributor
14 reviews 14 reviews
5 attraction reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 22, 2014

We found "Custom Vietnam Travels" through Trip advisor, and had no regrets after choosing them. We told them our interest and they custom tailored a plan for us and it was perfect. All our mails were responded to promptly. We booked our tour in the second week of Jan 2014. Our guides Quoc in Hoi An, Smiley (the owner of... More

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CVT_Travel, Managing Director at Custom Vietnam Travel Day Tours, responded to this review

Dear anandvnath, Such a beautiful review from you. We were flattered to hear that your recent tour with us topped off a memorable one. We always work hard to live up to our company’s name so that independent travelers like you will have good flexibility in planning a tour that you are looking for. Our guides shared that they enjoyed... More

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 22, 2014

We are experienced Asian travelers who needed to organize a custom trip after finding out that Tibet had closed its doors to foreigner travelers. We are in our early 60's. Within a few hours of emailing the company, Smiley had answered my inquiry. I immediately appreciated his attention to detail and to our individual wants and needs. 24 hours later,... More

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CVT_Travel, Managing Director at Custom Vietnam Travel Day Tours, responded to this review

Dear Mrs. Cynthia W, Many thanks for your kind review. It was truly our pleasure to be of service. I am delighted to know that I could have your trust right at the first stage when we had correspondence with each other and the customization was to your liking. Nothing is more precious than seeing you off with the BIG... More

Bunbury, Australia
Senior Contributor
22 reviews 22 reviews
9 attraction reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 5, 2014 via mobile

We had a food tour of Hanoi with tour guide Bien ,it was very informative and the street food was varied and tasty ,good value for money and the time seem to fly ever though we walked kilometres,very enjoyable would recommend to first timers

Was this review helpful? Yes 2
CVT_Travel, Managing Director at Custom Vietnam Travel Day Tours, responded to this review

Dear Mr. Terry M, We are very glad to hear that you had a tasty food tour in the Old Quarter of Hanoi. Thanks for giving us a chance to introduce you on the traditional food and to show you that Hanoi is a good kitchen of Vietnam. Bien shared with me that he was so happy to see how... More

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