We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Custom Vietnam Travel Day Tours

Certificate of Excellence
Improve this listing
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Sponsored by:
Get directions
Address: 76/32/116 An Duong, Yen Phu, Tay Ho, Hanoi, Vietnam
Phone Number: 0084 4 371 85750
Website
Today
8:00 am - 8:00 pm
Closed now
See all hours
Hours:
Mon - Fri 8:00 am - 8:00 pm
Sat 8:00 am - 6:00 pm
Description: Custom Vietnam Travel is a fully licensed tour operator in Hanoi. We...
Custom Vietnam Travel is a fully licensed tour operator in Hanoi. We specialize in high quality, memorable custom tours. Taking travelers to less-visited destinations to uncover the authentic cultures and beautiful landscapes. You can depend on us to skillfully organize special interest tours, and other comprehensive travel services in Vietnam, Laos & Cambodia. We pride ourselves on our flexibility & attention to what is important for the fulfillment of your travel expectations.
read more

TripAdvisor Reviewer Highlights

Read all 78 reviews
Visitor rating
  • 73
    Excellent
  • 3
    Very good
  • 1
    Average
  • 0
    Poor
  • 1
    Terrible
Most recent review
Mu Cang Chai

This summer I wanted to go up to the Mu Cang Chai region to visit the rice terraces and roam the general area. Most of the tour companies informed me of how they would put... read more

5 of 5 starsReviewed March 24, 2015
Steven M
,
Los Angeles, California
Add Photo Write a Review

78 Reviews from our TripAdvisor Community

Date | Rating
  • Dutch first
  • English first
  • French first
  • Portuguese first
  • Any
English first
Los Angeles, California
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 24, 2015 NEW

This summer I wanted to go up to the Mu Cang Chai region to visit the rice terraces and roam the general area. Most of the tour companies informed me of how they would put together the trip without really listening to how I wanted to do it. Not only did Smiley listen to my specific ideas, but he was... More 

Was this review helpful? Yes
Rotorua
Contributor
16 reviews 16 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 24, 2015 NEW

We had excellent online communication with this agent. Truang picked us up from our Hotel and was a friendly, informative, English speaking guide.The Ceramic village had an enormous array of beautiful ceramics which we could choose to purchase.. There was no pressure to buy. Also our driver was competent and safe in the frantic Hanoi traffic We learned a lot... More 

Was this review helpful? Yes 1
Contributor
19 reviews 19 reviews
5 attraction reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 21, 2015

I wrote this review before but TA deleted it after several months. If you do so again, please tell me before. Thanks. Smily and Fiona helped me plan a and have a great three weeks holiday from Hanoi to HCMC and beyond. I consulted them at first but did not book a lot many things though them. Still they lent... More 

Was this review helpful? Yes
Richmond, California
Senior Reviewer
6 reviews 6 reviews
3 attraction reviews
5 of 5 stars Reviewed March 19, 2015

I spent a week in the northern part of Vietnam and booked several one-day trips through Fiona at Custom Vietnam Travel. Each tour was perfect, easy and full of amazing experiences. My tour guides were knowledgeable and friendly, and spoke very good English. I went to museums, hiking, a boat ride through the jungle and caves, a walking street food... More 

Was this review helpful? Yes
Newmarket, Canada
Senior Reviewer
8 reviews 8 reviews
8 attraction reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 19, 2015

We arranged these tours through Cruise Critic and found the days spent in Viet Nam were absolutely amazing. Fiona at Custom Viet Nam Travel was very professional and answered all our emails promptly. Our guide in Ho Chi Mihn was excellent and very knowledgeable. The visit to Hoi An and Yen Duc gave us true insight to the daily life... More 

Was this review helpful? Yes
Los Angeles, California
Reviewer
3 reviews 3 reviews
3 attraction reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 12, 2015

Susan arranged a tour and found a guide for us. She was very focused on assuring all our requests were met. We were arriving by cruise ship to the port and Susan tracked the ship so we were met at the right port at the correct time. Our guide Bien was very friendly and knowledgeable about the sights we saw.... More 

Was this review helpful? Yes 1
Montreal, Canada
Senior Contributor
38 reviews 38 reviews
16 attraction reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed March 1, 2015

By some fluke, going into my 4th cruise, I connected with Cruise Critic,and found a complete system for connecting with other would be passengers on an upcoming cruise. By shear luck, as we had booked last minute, the roll call system led us to individuals who had done some groundwork searching for excursions on the Vietnam portion of our cruise.... More 

Was this review helpful? Yes
Melbourne, Australia
Senior Contributor
38 reviews 38 reviews
5 attraction reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed March 1, 2015

We recently came back from a cruise around Asia including 3 stops in Vietnam. We engaged with Fiona to help organise tours for us at Hoi An and Halong Bay. Fiona was extremely responsive and very helpful in recommending and accommodating to our unique requirements as we were coming off a cruise. The tours were organised very effeciently by Fiona... More 

Was this review helpful? Yes
Irvine, California
Contributor
19 reviews 19 reviews
3 attraction reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 27, 2015

It was my first time in Vietnam. When traveling alone I normally like to explore a country on my own. I'm not a fan of tours. But on a recommendation, I reached out to Fiona at Custom Vietnam Day Tours. She was incredibly responsive, as we traded emails for a few days, and I decided to use them. Wow, great... More 

Was this review helpful? Yes 1
Los Angeles, California
Senior Contributor
39 reviews 39 reviews
10 attraction reviews
148 helpful votes 148 helpful votes
5 of 5 stars Reviewed February 26, 2015

Anyone can show you the sights, but it takes someone like Phuong Nguyen (unfortunately called 'Smiley' by other reviewers, though it does get him business) to make the day come to life. The details are very well done - comfortable car with very good driver, great authentic lunch spot, and plenty of flexibility in itinerary to meet our interests. Phuong's... More 

Was this review helpful? Yes

Been to Custom Vietnam Travel Day Tours? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Custom Vietnam Travel Day Tours and other visitors
1 question
Ask a question

See all questions (1)

Questions? Get answers from Custom Vietnam Travel Day Tours staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?