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Impress Travel Company Limited Day Tours

No.9, Lane 8, Lieu Giai str | Hanoi, Vietnam, Hanoi 10000, Vietnam
084437346777
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Ranked #138 of 425 Activities in Hanoi
Type: Tours
99 visitor photos
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120 reviews from our community

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Date | Rating
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English first
Utah
Contributor
15 reviews 15 reviews
7 attraction reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 16, 2014 NEW

I had reserved a HCMC tour and then the Cu Chi tunnels. Impress was supposed to pick us up at the hotel but never showed up. To make matters worse, they didn't answer our phone calls. To make matters worse, someone showed up and started to drive us the the Tunnels and upon futher inquiry, that person picked us up... More

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Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
5 attraction reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 14, 2014 NEW

I did the full day tour - picked up and dropped off at Hotel, a small group of only 8 with 2 others joining us at the boat. Mr T was an excellent guide. My tour organiser Lina was highly professional and gave me the best service and value for money. I would highly recommend this company for anyone wanting... More

Was this review helpful? Yes 1
Perth, Australia
Senior Contributor
34 reviews 34 reviews
19 attraction reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed August 27, 2014

We did a half day tour from Ho Chi Minh to the Cu Chi Tunnels. Our guide, Tracey, arrived at our hotel at 8.00am and quickly summoned a very comfortable 16 seater bus for the 4 of us plus driver and guide. The bus was air-conditioned so the trip to the tunnels was easy with Tracey filling us in on... More

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Cologne, Germany
Top Contributor
70 reviews 70 reviews
18 attraction reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed August 20, 2014

Impress travel is relatively small and does not operate its day tours in the south. Apart from that, we experienced great service, always very quick reply and an outstanding customer related attitude. Fully recommendable!

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impresstraveltour, Guest Relations Manager at Impress Travel Company Limited Day Tours, responded to this review

Dear Mr Marcel, On behalf of Impress Travel Team, I would love to give you the biggest thankfulness to you because of your satisfy with our services. This brings me more passion to do the best in my job. Thank you so much for your kind comment, it proves that you did have a memorable trip & to be honest,... More

Launceston, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 11, 2014

Just did our second tour in SE Asia with Impress Travel.cannot recommend them more highly, their attention to detail, timing, lunches, tours, guides and drivers are all second to none. They constantly go above and beyond expectation to satisfy our needs. Great value too. A big thankyou to Ms Julia, Mr Richt and all the guides and drivers. We love... More

Was this review helpful? Yes 1
impresstraveltour, Guest Relations Manager at Impress Travel Company Limited Day Tours, responded to this review

Thank you for taking the time to write me your kind comments concerning your trip in Vietnam and in Cambodia. It is a great pleasure to hear that you enjoyed your services Your review will serve as an encouragement to all of us (both in Vietnam and in Cambodia) as we continuously strive to improve our services further. If you... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 1, 2014

My 11yr old son and I just returned from a 2 week private tour of Hanoi, Sapa, Halong Bay, Hue, HoiAn, Mekong Delta and Saigon organised by Ms Helen. The whole trip was perfectly planned with quality accommodation, private cars and friendly, knowledgable tour guides at each destination. Great service and great value for money. Travel light, but don't forget... More

Was this review helpful? Yes 1
impresstraveltour, Giám đốc quan hệ khách hàng at Impress Travel Company Limited Day Tours, responded to this review

Dear Mr Simon Thank you for your wonderful review on Trip Advisor and I am delighted to read that you have enjoyed your trip with us. Your satisfaction and good comments made me get the bigger passion in my job. I do hope really have chance to meet you again in Vietnam! Thanks again for your choosing our service !... More

Sydney, Australia
Senior Contributor
29 reviews 29 reviews
15 attraction reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed August 1, 2014

I would like to start off by thanking Mr Tommy for his excellent customer service that we received .I can't thank him enough as he went well beyond my expertations . Tommy was on the ball from from day 1 . He listened to what I wanted , gave fabulous advice and always got back to me within a day... More

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impresstraveltour, Guest Relations Manager at Impress Travel Company Limited Day Tours, responded to this review

Dear Mrs. Fran Woods, Thank you for your so lovely comments about your journey in Vietnam with us - Impress Travel Company limited, Vietnam, I was so pleased to hear that you have had great time and thoroughly enjoyed the trip with us, Once again, on behalf of Impress Travel Team, I would love to express our sincere gratitude and... More

Fort Wayne, Indiana
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 29, 2014

Just finished a tour with this company. Chose them because it seemed they were smaller than the giant Sinhtourist company. It was great! They picked us up on time at one hotel and left us at a second hotel per our request. The guide, Tiger, was educational and funny and may have been one of the best guides I have... More

Was this review helpful? Yes 1
New Plymouth, New Zealand
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed July 16, 2014

Whilst still in New Zealand I booked our trip to Halong Bay with V'Spirit with Ms Julia. She was great and got it sorted. Everything worked fantastically starting from our hotel pick up to drop off. She also helped me to get my visa on arrival. Really efficient and helpful. Thank you for everything.

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impresstraveltour, Guest Relations Manager at Impress Travel Company Limited Day Tours, responded to this review

Dear Jody, On behalf of Impress Travel, I once again to thank you very much for taking some of your time and sharing your experience of your recent stay on Trip advisor for your great support. Once again, thank you very much and kindly give our regards to your family. We do hope to welcome you back in the not... More

Perth, Australia
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 25, 2014

My wife & I booked a private tour of the Ben Duoc Chu Chi Tunnels with Impress Travel. Our coordinator, Ms Juia went out of her way to make our reservation a pleasurable process. Even to the extent of making sure our reservation was secure the night before Our private SUV, driver & guide was at our hotel in Saigon... More

Was this review helpful? Yes 1
impresstraveltour, Guest Relations Manager at Impress Travel Company Limited Day Tours, responded to this review

Dear Mr Alan, Thank you for your review and I am delighted to read that you have enjoyed your trip with us. Your review will serve as an encouragement to all of us as we continuously strive to improve our services further. If you have a chance to come back to Vietnam again, please do not hesitate to let me... More

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