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Impress Travel Company Limited Day Tours

No.9, Lane 8, Lieu Giai str | Hanoi, Vietnam, Hanoi 10000, Vietnam
084437346777
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Ranked #129 of 383 activities in Hanoi
Type: Tours
99 visitor photos
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112 reviews from our community

Visitor rating
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    4
    1
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Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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  • Spanish first
  • Any
English first
New Plymouth, New Zealand
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed July 16, 2014

Whilst still in New Zealand I booked our trip to Halong Bay with V'Spirit with Ms Julia. She was great and got it sorted. Everything worked fantastically starting from our hotel pick up to drop off. She also helped me to get my visa on arrival. Really efficient and helpful. Thank you for everything.

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impresstraveltour, Guest Relations Manager at Impress Travel Company Limited Day Tours, responded to this review

Dear Jody, On behalf of Impress Travel, I once again to thank you very much for taking some of your time and sharing your experience of your recent stay on Trip advisor for your great support. Once again, thank you very much and kindly give our regards to your family. We do hope to welcome you back in the not... More

Perth, Australia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 25, 2014

My wife & I booked a private tour of the Ben Duoc Chu Chi Tunnels with Impress Travel. Our coordinator, Ms Juia went out of her way to make our reservation a pleasurable process. Even to the extent of making sure our reservation was secure the night before Our private SUV, driver & guide was at our hotel in Saigon... More

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impresstraveltour, Guest Relations Manager at Impress Travel Company Limited Day Tours, responded to this review

Dear Mr Alan, Thank you for your review and I am delighted to read that you have enjoyed your trip with us. Your review will serve as an encouragement to all of us as we continuously strive to improve our services further. If you have a chance to come back to Vietnam again, please do not hesitate to let me... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 22, 2014

Lina was extremely responsive and helpful in organizing our tour to the Cu Chi tunnels, even coordinating in <90 minutes when we made a quick change to our plans. The tour was interesting, and our guide, Phu, knew a lot about the tunnels and was easy to understand. Though it felt a little scripted at times, I think it was... More

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Ani-impresstravel, Guest Relations Manager at Impress Travel Company Limited Day Tours, responded to this review

Dear Mr. Aaron, I would love to send you a big thank to you and your party for your kind support to Impress Travel! Thank you for your interest in our services. Your satisfaction and good comments made me get the bigger passion in my job. I do hope I will have more chance to welcome you and your friends... More

Ashburton, New Zealand
Reviewer
4 reviews 4 reviews
3 attraction reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 9, 2014

I booked a cruise on Ha Long Bay with Ms Helen on the Dragon Pearl (Indochina) in May 2014. Everything went like clockwork. We were picked up by a private car for a 2night 3 day cruise. The reason for the private car was that we were going straight from Ha Long Bay to the airport. It's difficult when booking... More

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impresstravel123, Giám đốc quan hệ khách hàng at Impress Travel Company Limited Day Tours, responded to this review

Dear Glenys B On behalf of Impress Travel, I would like to thank you very much for good review. It is great to know that you have enjoyed Halong bay trip with Dragon Pearl junk as Impress Travel Your comments will assist us to better focus on our services offer to customer. We will take note your comment about hotels... More

Kuala Lumpur, Malaysia
Senior Contributor
28 reviews 28 reviews
7 attraction reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 3, 2014

We booked for 3 people to take this tour. On the morning of the tour we found 1 more person who was keen to join us. This was no problem at all for Impress Travel who kindly just included the extra, emailing back to head office for a new bill which we got at the end of the day. Perfect.... More

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impresstravel123, Giám đốc quan hệ công chúng at Impress Travel Company Limited Day Tours, responded to this review

Dear Liv M and your friends, Have a nice day! I'm very happy to send you a big thank. Your satisfaction and good comments have really made me happier and love my job more. On behalf of Impress Travel, I would like to say thank you very much for choosing our service and I do hope I will have more... More

1 review
5 of 5 stars Reviewed May 26, 2014 via mobile

We just had amazing trip under arrangement from Helen- impress travel. We are 19 peoples. All of us satisfy so much. Helen is veey lovely girl.she is alway willing to help us at any time. Next time, we are sure to use your service again. And i will come back soon with my next group. Vietnam is really beautiful country... More

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Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 19, 2014

I booked a two week tour with Impress in April 2014. Although the initial contact was speedy and pleasant, but when it came to finalising the itinerary, there were a few problems. One of the biggest issues was Ms Helen booking domestic flights using the wrong name (reversed first and last names), and wanting me to pay for the extra... More

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impresstravel123, Giám đốc quan hệ khách hàng at Impress Travel Company Limited Day Tours, responded to this review

Dear Kathy! A very lovely day to you! Thank you very much for sending the feedback as your comment about your holiday in Vietnam. I through to find out the problem and I understood all complaints that you wrote. On behalf of Impress Travel, I am writing to send you the sincere apology for these inconveniences For myself, I would... More

1 review
4 of 5 stars Reviewed May 16, 2014 via mobile

impress travel agency would be very much recommended for future travelling and educational trips as they treat their customers with so much patience and will always open for suggestions and negotiations. plus, their tour guides are quite interesting and knowledgeable. -miumiu & Myra :)

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Alicante, Spain
Top Contributor
72 reviews 72 reviews
29 attraction reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed April 26, 2014

We booked 2 shore excursions with Impress for our visits to Ho Chi Minh City. We visited the Cu Chi Tunnels in a luxury van (mini bus), with a great driver and excellent guide. It cost less than the ship's tour and gave us flexibility and personal service. We asked to go to the water puppet theatre and the guide... More

Was this review helpful? Yes 2
Subiaco
Top Contributor
64 reviews 64 reviews
8 attraction reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed April 25, 2014 via mobile

Took a half day Ho Chi Min City tour. A slight mix up in communications on day and time were quickly resolved and arrangements were well a handled by Nancy. Guide was well informed and conveyed a lot of information on The City and historical events. Highly recommended.

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impresstravel123, Manager at Impress Travel Company Limited Day Tours, responded to this review

Dear Geoff Subiaco, Thank you very much for choosing our services and I hope this trip is a memorable trip to you. I hope you will contact me again whenever you have any request for travelling in Vietnam, Laos, Cambodia and Myanmar, I always welcome you and I am very happy to work with you to bring you fully satisfaction.... More

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