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Indochina Pioneer Private Day Tours

18 Yen Ninh Street | Quan Thanh Ward, Ba Dinh District, Hanoi +84, Vietnam
+84.4.37153627
Website
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Ranked #20 of 425 Activities in Hanoi
Certificate of Excellence 2014
Type: Tours
Owner description: Indochina Pioneer Co., Ltd is a fully licensed Vietnamese International Tour Operator who offers personally customized package tours all over Vietnam,... more » Owner description: Indochina Pioneer Co., Ltd is a fully licensed Vietnamese International Tour Operator who offers personally customized package tours all over Vietnam, Cambodia and Laos. Whether you are part of a group tour or on a tailor made itinerary, our staff both in the offices and out in the field will ensure that your every need is catered for. At Indochina Pioneer we believe passionately in the ethos of customer service and care. « less
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113 reviews from our community

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Date | Rating
  • English first
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English first
Melbourne, Australia
1 review
5 of 5 stars Reviewed August 11, 2014

Our trip to Vietnam was brilliant from beginning to end. It was so well organised we felt like royalty. Lams emails were always timely and comprehensive. Every day brought new adventures. The tour guides were so enthusiastic and so flexible. Even when I fell ill at one point they couldn't be more helpful. I wouldn't hesitate to recommend them and... More

Was this review helpful? Yes
Quinntravel, General Manager at Indochina Pioneer Private Day Tours, responded to this review

Dear Christina K: We, at Indochina Pioneer, were delighted to read your awesome review. We pride ourselves in having Guides that are enthusiastic & completely flexible, ensuring our Clients do exactly what they want to. Lam thanks you for your kind words and looks forward to helping you plan more adventures in the future! Thanks also for sharing some great... More

Texas
1 review
5 of 5 stars Reviewed July 31, 2014 via mobile

After hearing great things about this tour company from friends we booked a last min trip to Cambodia. I mean LAST minute, we have 10 days to book and plan this trip. Indochina pioneer provided us with an excellent itinerary and our guides were fab- especially Vihrom in siem reap. We were traveling with an infant and never once had... More

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Quinntravel, General Manager at Indochina Pioneer Private Day Tours, responded to this review

Dear Teamtuttle: Thanks for your great review of our company, Indochina Pioneer. We were very happy that we could assist you planning your vacation at such short notice. It sounds like everything went as planned, and you had a great time. Vihrom will be very happy when we give him your compliment. Best wishes, More

Oakland, California
Reviewer
4 reviews 4 reviews
4 attraction reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed July 18, 2014

I just returned from my 4th trip to southeast Asia with the help of Indochina Pioneer. Mr. Lam is always so helpful! Once again he was prompt with email correspondence and provided excellent service once I was there. This was just a quick stopover trip, but my guide was courteous, professional, knowledgeable and overall, just very helpful. My vehicle was... More

Was this review helpful? Yes 1
Quinntravel, General Manager at Indochina Pioneer Private Day Tours, responded to this review

Dear NikiStefanelli: It was our pleasure, at Indochina Pioneer, to assist you once again. It is so rewarding when travelers return time after time to use our services, it’s like an old friend coming back! Lam thanks you for your appreciative comments, and said it is always a pleasure working with you. Until the next time! Kindest regards, More

Sydney, Australia
Contributor
17 reviews 17 reviews
11 attraction reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 14, 2014

I usually like to research and organise our holidays but I was referred to Indochina Pioneer Tours by a friend - THANK GOODNESS. Lam was amazing, making suggestions, changing to suit our requirements, further suggestions and all at a reasonable price. We were provided different tour guides in each city, all were great and knew their territory well, providing smooth... More

Was this review helpful? Yes 1
Quinntravel, Tổng giám đốc at Indochina Pioneer Private Day Tours, responded to this review

Dear kksquared, Thanks for taking the time to leave such nice feedback for our company, Indochina Pioneer. We were very happy to hear that everything went to plan, and our recommendations were appreciated. Lam says to thank your friends for referring you to us…….A win for everyone! Regards. More

sydney
Senior Contributor
36 reviews 36 reviews
7 attraction reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed July 12, 2014

After Lams organizing our family's trip to Cambodia so brilliantly we used the services of Indochina again to arrange our veitnam getaway. Lam was helpful and accessible and listened to our needs and wrote an itinerary that suited us perfectly...especially appreciated the accomodation choices in both Cambodia and veitnam. The drivers and guides all excellent helpful informative and flexible. can... More

Was this review helpful? Yes 1
Quinntravel, General Manager at Indochina Pioneer Private Day Tours, responded to this review

Dear Kathjan: Many thanks for the wonderful feedback you left for our company, Indochina Pioneer. Lam was delighted that his arrangements for Cambodia lead to you returning to him for your time in Vietnam. He said it was a pleasure working with you. “Perfect” is what we aim for, and were very happy to read that we achieved this for... More

England
Contributor
11 reviews 11 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 20, 2014

I have used Indochina Pioneer several times over the past few years and recommend them without hestitation. Kata Tran has always listened carefully to my requests and has shown a wonderful flexibility and commitment to getting it right. She makes a great effort to provide what you want and has many good suggestions. I feel she is on my side... More

Was this review helpful? Yes 2
Quinntravel, General Manager at Indochina Pioneer Private Day Tours, responded to this review

Dear IDakota, Kata thanks you for your glowing feedback, and said it was a pleasure to help you once again. Nothing is more rewarding than a return Client, this being one of the highest compliments we can receive! We, at Indochina Pioneer, look forward to assisting you again in the future, and be assured you will receive the same personal... More

Nokomis, Florida
Top Contributor
131 reviews 131 reviews
51 attraction reviews
113 helpful votes 113 helpful votes
5 of 5 stars Reviewed June 6, 2014

The reviews were right. Indochina Pioneer will help you have the very best experience in Vietnam. It provides the most excellent service we have ever had in our extensive travels, from start to finish.

Was this review helpful? Yes 2
Quinntravel, General Manager at Indochina Pioneer Private Day Tours, responded to this review

Dear bobinathens: Compliments from a seasoned traveler such as yourself are truly gratifying! We were so happy to read you found our services “excellent” since this is what we always strive for. Best regards, More

Lahaina, Hawaii
Senior Contributor
33 reviews 33 reviews
20 attraction reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed June 4, 2014

I was only spending a short amount of time in Hanoi before continuing on to Burma so I wanted to make the most of it. I decided to use the services of Indochina Pioneer again, since my previous experiences with them were nothing short of PERFECT! As before, they gave me outstanding personal service, booked exactly what I wanted and... More

Was this review helpful? Yes 1
Quinntravel, General Manager at Indochina Pioneer Private Day Tours, responded to this review

Dear Mauitraveler2012, We, at Indochina Pioneer, were very happy to see you again and plan your chosen day trips with us. Nothing is more rewarding than return clients because we know they must have been completely satisfied with our previous service! Best wishes More

Perth, Australia
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 5, 2014

After reviewing others agents we settled on this company mainly because lam Duong the director was so helpful and his service continued from day 1 until our tour was over. He actually picked up the phone from Vietnam & called me after my initial internet enquiry to discuss my needs personally. The your was well organized & the Hotels first... More

Was this review helpful? Yes 3
Quinntravel, General Manager at Indochina Pioneer Private Day Tours, responded to this review

Dear june11660, Thanks for taking the time to review our company, Indochina Pioneer. We pride ourselves in being a detail oriented company, giving personal attention to each and every client. Lam thanks you for your kind words, and says it was a pleasure meeting you also! Best regards, More

Sydney, Australia
Senior Contributor
34 reviews 34 reviews
6 attraction reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed May 2, 2014

We used Indochina Pioneer during our recent trip to Vietnam based on the positive feedback the company was receiving on Tripadvisor. I was interested in engaging a local tour provider in Vietnam rather than in Australia because I figured they would have all the local knowledge. The booking process was very simple through their website - tell them what you... More

Was this review helpful? Yes 3
Quinntravel, General Manager at Indochina Pioneer Private Day Tours, responded to this review

Dear Travellingbeaver, Thanks for taking the time to review our company, Indochina Pioneer. Feedback such as yours gives future travelers first-hand unbiased information, which we know they appreciate. As you stated, using a tour operator based in Vietnam has many advantages! We were more than happy to help when your wife left her handbag on the plane, and glad it... More

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