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Indochina Pioneer - Day Tours

Address: Level 4, 18 Yen Ninh Street, Quan Thanh Ward, Ba Dinh District, Hanoi +84, Vietnam
Phone Number: +84.4.37153627
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Ranked #24 of 457 Activities in Hanoi
Certificate of Excellence 2014
5.0 of 5 stars 124 Reviews
Owner description: Indochina Pioneer Co., Ltd is a fully licensed Vietnamese International Tour Operator who offers...
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Attraction details
Hours:
Mon - Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:30 pm
Owner description: Indochina Pioneer Co., Ltd is a fully licensed Vietnamese International Tour Operator who offers personally customized package tours all over Vietnam, Cambodia and Laos. Whether you are part of a group tour or on a tailor made itinerary, our staff both in the offices and out in the field will ensure that your every need is catered for. At Indochina Pioneer we believe passionately in the ethos of customer service and care.

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124 reviews from our community

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Date | Rating
  • English first
  • Italian first
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English first
San Francisco
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 26, 2014 NEW

When planning our trip to Vietnam (our first time there), we weren't sure if we wanted to use a tour company to help us plan and execute it. We usually prefer to do things ourselves, but after doing our research and talking to friends who had been, we decided to look into a tour company. We found Indochina Pioneer (and... More 

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kamloops, bc
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 12, 2014

We travelled the NW loop (Hanoi- Dien Bien, Sapa, Hanoi) of Vietnam in Nov. '14. We also visited Halong Bay, did a day tour of Hanoi, and a day tour of the Ancient Villages near Hanoi. All of these tours were arranged by Mr. Lam of Indochina Pioneers. Our english speaking guide was excellent as was the driver. We enjoyed... More 

Review collected in partnership with this attraction

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Quinntravel, General Manager at Indochina Pioneer - Day Tours, responded to this review

Dear stenzo: Thanks for your kind review of our company, Indochina Pioneer. We were very happy to hear you enjoyed all of your "private" tours with us and got along great with your guides and drivers. Mr. Lam thanks you for the compliments and said is was his pleasure to assist you. Best wishes for the holiday season, More 

Baltimore, Maryland
1 review
5 of 5 stars Reviewed December 9, 2014

My husband and I toured Cambodia and Vietnam through Indochina Pioneer. We debated organizing everything on our own, but decided to go through them instead. We so glad we did! Mr. Lam had everything so well organized! We were never in any large groups, in fact, most of the time it was just us plus a guide so it felt... More 

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Quinntravel, General Manager at Indochina Pioneer - Day Tours, responded to this review

Dear jnc5000: We, at Indochina Pioneer, truly appreciate your taking the time to leave us a review. We pride ourselves in organizing excellent "private" tours, and were very happy to read how much you enjoyed yours. Nothing is more satisfying than a Client referring us to their friends, and we truly thank you for your recommendation. We look forward to... More 

1 review
5 of 5 stars Reviewed December 2, 2014 via mobile

Less than two weeks before heading to China for work, I decided to see if perhaps I could squeeze in a fun solo trip to neighboring countries while on that side of the world. I usually like to visit at my own pace but since I knew I would be short on time, I decided to give Indochina Pioneer a... More 

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Quinntravel, General Manager at Indochina Pioneer - Day Tours, responded to this review

Dear PoVSource: Thank you for your wonderful review of our company, Indochina Pioneer. It is so gratifying to read how much you appreciated the itinerary we put together for you. We pride ourselves in having excellent tour guides who are always willing to go above and beyond. We will certainly pass your compliments on to both Lam and the guides.... More 

Toronto, Canada
1 review
5 of 5 stars Reviewed November 20, 2014

I didn't know Indochina Pioneer and decided to gamble on them. The gamble paid off handsomely. Mr. Lam put together an excellent tailor-made itinerary for my first visit to Vietnam and Cambodia and the guides were very professional, interesting and knowledgeable. I highly recommend them to anyone looking to organise a business function or any leisure traveller looking to experience... More 

Review collected in partnership with this attraction

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Quinntravel, General Manager at Indochina Pioneer - Day Tours, responded to this review

Dear Jeffrey G: We were very happy you decided to take a gamble on us! Indochina Pioneer is based in Vietnam enabling us to take advantage of our home grown knowledge! We specialize in private tailor-made itineraries, whether for 1 person or 100, and we were very happy to hear you found yours to be excellent. Best wishes, More 

Dublin, Ireland
Reviewer
4 reviews 4 reviews
4 attraction reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 15, 2014

This was my fifth time visiting Vietnam and first time in Laos. Once again I travelled with Indochina Pioneer after using them two years ago while visiting Vietnam and Cambodia. Previously we had employed European travel companies but going local is best - and great value. Excellent hotels, guides, modern and comfortable transport. Mr Lam, the dynamic travel director, arranged... More 

Was this review helpful? Yes 1
Quinntravel, General Manager at Indochina Pioneer - Day Tours, responded to this review

Dear mcv3: Thanks for taking the time to review our company, Indochina Pioneer. Feedback such as yours allows fellow travellers to read an unbiased opinion on the benefits of using a local Vietnamese company, and we truly appreciate this. Return clients are the ultimate recommendation, allowing others to take advantage of our services with confidence. Lam thanks you for your... More 

Brisbane, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 3, 2014

I've toured with Indochina Pioneer twice, in 2011 and 2014. My experience has been one of efficiency and friendliness. Our organiser, Mr Lam, remained in contact with us for the length of the holiday to check that everything was always running smoothly. We had great flexibility in coordinating any late changes to suit. The tour guides were fantastic, punctual, friendly... More 

Review collected in partnership with this attraction

Was this review helpful? Yes 2
Quinntravel, General Manager at Indochina Pioneer - Day Tours, responded to this review

Dear Snappercrab: We, at Indochina Pioneer, were delighted to read your review. Return clients are so rewarding. Not only does it say we got it right the first time but it lets future travellers know they can expect efficient personal service should they decide to use our services. We pride ourselves in having 1st class tour guides and will certainly... More 

Rome, Italy
Reviewer
5 reviews 5 reviews
3 attraction reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 31, 2014

As been the third time that i travel in Vietnam with Indochina Pioneer. Excellent service, accurate assistance. Everything was great, hotel, food, tour guide.

Review collected in partnership with this attraction

Was this review helpful? Yes 1
Quinntravel, General Manager at Indochina Pioneer - Day Tours, responded to this review

Dear lullu187791: Nothing is more rewarding than a return Client. But a Client returning for the THIRD time is the ultimate reward! It tells us that we continue to maintain our high standard of service, and tells future travellers that we are a company that can be relied upon. Thank you! Sincerely, More 

Brisbane, Australia
Senior Reviewer
9 reviews 9 reviews
4 attraction reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 26, 2014

We just recently completed a fantastic trip through Vietnam with Indochina Pioneer. It was very well organised and Mr Lam, our main contact at Indochina Pioneer, was incredibly helpful and professional, and communicated really well with us throughout the holiday. Nothing was too much trouble and he very patiently assisted with lots of changes! Our tour guides were great and... More 

Was this review helpful? Yes 2
Quinntravel, General Manager at Indochina Pioneer - Day Tours, responded to this review

Dear Nadia S: We were delighted to read your review of our company, Indochina Pioneer. We pride ourselves on giving every client exceptional personal service. We were more than happy to change your itinerary to ensure you got exactly what you wanted. Lam thanks you for your kind words and would be more than happy to assist you again, should... More 

Adelaide, Australia
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 10, 2014 via mobile

My husband and I have just completed an 11 day tour from Hanoi to Saigon with Indochina pioneers. We have found their service to be highly professional, impeccably organised and faultless throughout. The highlights for us was the Halong Bay cruise (on a Bhaya boat) and the caves at Dong Hoi. Lam answered all queries quickly, made itenerary changes without... More 

Was this review helpful? Yes 2
Quinntravel, General Manager at Indochina Pioneer - Day Tours, responded to this review

Dear Emma H: Thanks so much for taking the time to leave Indochina Pioneer such a wonderful review, this is extremely helpful to future travellers when they are trying to find a reliable tour operator. We were very happy our services met or exceeded your expectations. We will certainly pass on your compliments to our Guides and drivers. Should you... More 

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