We tried to book Hanoi Kids but they could not accommodate us so we booked with Hanoi Free Tours. Tan our tour guide was a university graduate doing the tours to practice English for upcoming job interviews. His English was good. Our tour was exactly what we asked for - Temple of Literature, Fine Art Museum, HCM Complex (unfortunately shut... More

We had prebooked a tour with Honoi kids but somehow the communication broke down... After waiting 25 minutes the Hotel staff rescued us and rang Hanoi Free tours who kindly met up with us they were doing a tour already with a family of 3 and after checking we joined them. Our tour guide was Tai. Tai was extremely knowledgable... More

Spent 1 & 1/2 days with Cong. Timing was perfect in terms of follow-up (I forgot to confirm but they followed with me) and pickup. Navigating the city and taxis was a big plus. Cong spoke good English and did a great job organizing the days and describing the sites that we visited. Quite personal and healthy interaction about cultures... More

We were met promptly on time at our hotel by our guide, a pleasant uni graduate who spoke reasonable English. After negotiating where we wanted to (which was largely not where the guide wanted to take us), we headed off to HaoLo prison. Having a local with us in the taxi made navigating the city easier and ensured you go... More

Our guides "Tree" and her helper, were the answer to our prayers in Hanoi. Our family has traveled all over the world and yet we found the congested streets and sidewalks (no bus or transit system so everyone is on the road) an obstacle in Hanoi. Our guides made everything easy - from communicating with the taxi drivers, to buying... More

I found them from wikitravel and wrote to them and got an immediate response. The girl met me at my hotel promptly and took me around at my own pace. She gave me so much information about the culture and places we visited. I ended doing a second day tour with her. It was a pleasant experience and a great... More

We had 2 guides , Trang & Hanh, for our family of 3 members. Given this is our first trip to Hanoi, we wanted to know the city more intimately. After being on various tours in HCM, we decided to try out volunteer guides this time as we think they would be more enthusiatic in showing us around. Turned out... More

This trip to Hanoi was just great. It was he first time in Vietnam, but we will come back. The trip, the guide and what we seen, specially Halong Bay Cruises was just great. The same was the trip to the Perfume Pagoda. More

I highly recommend using Hanoi Free Tour Guides. The tour guides we get are punctual... in fact, one of them was one hour early! The places we covered were very comprehensive and, without them, we will have lots of trouble getting there ourselves. They are reliable and friendly. Most importantly, they tried their very best to help us see and... More