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Wide Eyed Tours - Day Tours

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Address: 90B, Pho Yen Phu, Hanoi, Vietnam
Phone Number: +84 (0) 4 3926 2241
Website
Description: 'Experience our experience. We've lived, loved, partied and worked here...
'Experience our experience. We've lived, loved, partied and worked here in Vietnam for the past 11 years. We don't want to be the biggest tour company, but we want to be proud of the trips we run and proud to send people home with the memories of a lifetime.' Founders Travis & Mike. This western managed company that employs Vietnamese staff is based in Hanoi and offers set departures and customised tours. The tours range from adventure and active to luxury and relaxation.
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TripAdvisor Reviewer Highlights

Read all 138 reviews
Visitor rating
  • 124
    Excellent
  • 7
    Very good
  • 4
    Average
  • 1
    Poor
  • 2
    Terrible
Wide Eyed Tours - Halong Bay: FANTASTIC

We enjoyed a wonderful tour from Hanoi to Halong Bay and back, lead by the brilliant The Van Do. As a guide, The, was fantastic. He was very enthusiastic, knowledgeable and... read more

5 of 5 starsReviewed April 2, 2015
Candicedev
,
London, United Kingdom
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138 Reviews from our TripAdvisor Community

Date | Rating
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English first
St Louis
Senior Contributor
27 reviews 27 reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed April 10, 2015

My spouse and I booked this overnight tour of Halong bay, and it started off very well. The company picked us up directly from our hotel in Hanoi at about 7:30AM and we traveled with roughly 15 other people from various countries to the bay. We stayed overnight and were taken back to Hanoi around lunchtime the following day. The... More 

Was this review helpful? Yes
ChiOi, General Manager at Wide Eyed Tours - Day Tours, responded to this review

Thank you for your honest feedback. It is extremely helpful for us to improve our services and I sincerely apologise that the tour did not meet your expectations. I wonder if you would be kind enough to email me at info@wideeyedtours.com to let me know which boat you were on or what name was used with us to book the... More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
4 attraction reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 2, 2015

We enjoyed a wonderful tour from Hanoi to Halong Bay and back, lead by the brilliant The Van Do. As a guide, The, was fantastic. He was very enthusiastic, knowledgeable and organised. I walked away having learned all about Hanoi, Halong Bay, where to go and what to eat and heard some great stories about the history of Vietnam. As... More 

Was this review helpful? Yes
ChiOi, General Manager at Wide Eyed Tours - Day Tours, responded to this review

Thank you so much for your wonderful review. We are delighted that you had such a thrilling visit to Ha Long Bay. I also agree, kayaking is the best way to experience this stunning part of the world. More 

Reviewer
3 reviews 3 reviews
3 attraction reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 24, 2015

My sister and I pitched up in Hanoi with a rough idea of where we wanted to travel in Vietnam but nothing organised. We met Chi at Wide Eyed Tours and within a few days she had our 3 weeks from north to south planned and booked. In between she had us on tours around Hanoi and a couple of... More 

Was this review helpful? Yes 4
ChiOi, General Manager at Wide Eyed Tours - Day Tours, responded to this review

Mission accomplished! We love reading reviews as positive as yours, it is very motivating. Thank you so much for taking the time to jump online to write a review, it means a lot to us. We look forward to seeing you again in the future. Cambodia next time! More 

Neston, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 7, 2015

Just returned from a wonderful tour around Vietnam with Wide Eyed Tours. The itinerary was great, very varied, impossible to pick the best bits as all so good. Guides were excellent, all charming. Organisation worked like clockwork. Hotels booked were all first class. Many thanks to Thuan and the rest of her team. Roger S.

Was this review helpful? Yes 2
ChiOi, General Manager at Wide Eyed Tours - Day Tours, responded to this review

We are so pleased to hear you had a wonderful time with us on a tour organised by our lovely Ms Thuan. Thank you for taking the time to write a review, it means a great deal to us. We hope to see you again in the future. Perhaps Cambodia next time! More 

Alexandria, Egypt
Contributor
16 reviews 16 reviews
7 attraction reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 7, 2015

I first used Wide Eyed Tours in November 2013 for a four day trip to Hanoi, including Halong Bay. I soon realised that four days was nowhere near long enough so I booked a 12 day private tour of Vietnam and Cambodia in January this year. I had no hesitation in contacting Nga again to put together a suitable itinerary... More 

Was this review helpful? Yes
ChiOi, General Manager at Wide Eyed Tours - Day Tours, responded to this review

Welcome back! Great to hear that you are such a regular traveller with us. You're in very caring hands with Ms Nga, her attention to detail and personalised customer service make us very proud. Hope to see you again soon. More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 4, 2015

We just spent two weeks going from Ho Chi Minh to Hanoi with Wide Eyed Tours. It was the best holiday I have had for a very long time. Everything was perfectly planned and executed. Not a single hitch anywhere. Looking forward to the next holiday now. Of course I will be using Wide Eyed Tours.

Was this review helpful? Yes 1
ChiOi, General Manager at Wide Eyed Tours - Day Tours, responded to this review

Glad to hear your holiday with us was stress free. That's what we like to hear. Thanks for jumping online to do a review. We look forward to taking care of you again in the future. More 

Timaru
Senior Contributor
24 reviews 24 reviews
7 attraction reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 11, 2015

We had just over 3 weeks travelling in both of these countries recently and we were happy with the service and the itinerary that we had which was put together by this company. The guides were all very good, especially Channak in Phnom Penh City he was exceptional and went the extra mile to ensure that we made the best... More 

Was this review helpful? Yes 1
ChiOi, General Manager at Wide Eyed Tours - Day Tours, responded to this review

Great to hear you had a fantastic time with us. Thanks so much for taking the time to write a review, it means so much to us. We look forward to looking after you again in the future. More 

Prince Rupert, Canada
Senior Reviewer
8 reviews 8 reviews
6 attraction reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 4, 2015

I travelled through Vietnam and Cambodia in mid October with a group of 15 people. We started our trip in Hanoi. Our first excursion was a overnight boat trip to Halong Bay booked with Wide Eyed Tours. Our guide Thanh was the best. On the bus ride from our hotel to the boat she shared her knowledge of Vietnam and... More 

Was this review helpful? Yes 2
ChiOi, General Manager at Wide Eyed Tours - Day Tours, responded to this review

Thank you for your really lovely review. How wonderful that you had such a fantastic time with our gorgeous Thanh. She is a very special girl and we are indeed lucky to have her. She is thrilled with your review. Thank you. More 

Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 10, 2014

Booked a tour through Wide Eyed in July and August this year. Our tour went without a hitch. All the guides spoke very good English and were delightful people. Thanks to Wide Eyed tours our tour went like clockwork and I would definitely recommend them to anyone considering an inside look at Vietnam.

Was this review helpful? Yes 1
ChiOi, General Manager at Wide Eyed Tours - Day Tours, responded to this review

Thank you for your excellent review and your recommendation of us to others. Great to hear you had a fabulous time with us. More 

Auckland, Auckland, New Zealand
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 9, 2014

I have been back a week now from my time in Vietnam and Cambodia. And all I can say to Wide Eyed Tours is THANK YOU! I will for ever have the best Memories of our time in Vietnam and Cambodia because of Wide Eyed Tours Fantastic Ms Nhung who organised the Best Itinerary, Amazing Guides, Beautiful Accommodation not to... More 

Was this review helpful? Yes 1
ChiOi, General Manager at Wide Eyed Tours - Day Tours, responded to this review

Amazing review! Yes we are very proud of our Ms Nhung and our staff, they treat all of our clients like their own family. Thank you for taking the time to write a review, it must a great deal to us. More 

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?