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All 249 Hanoi Attractions »

Wide Eyed Tours

N48, lane 76, Yen Phu Street, Hanoi, Vietnam
+84 (0) 4 926 2241
Ranked #2 of 149 tours in Hanoi
4.5 of 5 stars 32 Reviews
Type: Tours
Owner description: Experience our experience. We've lived, loved, partied and worked here in Vietnam for the past 11 years. We don't want to be the biggest tour company,...... more » Owner description: Experience our experience. We've lived, loved, partied and worked here in Vietnam for the past 11 years. We don't want to be the biggest tour company, but we want to be proud of the trips we run and proud to send people home with the memories of a lifetime.' Founders Travis & Mike. This western managed company is based in Hanoi and offers set departures and customised tours. The tours range from adventure and active to luxury and relaxation. « less
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32 reviews from our community

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Date Rating
Mount Keira, New South Wales, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 23, 2012 NEW

It was an absolute privilege to be invited on Wide Eyed Tour's 'Maiden Voyage' of their Beach Bicycle Backroads Tour. Tracey, Mike and Travis run a fantastic tour that is the perfect mix of professionalism, relaxed friendliness and good old fashion fun. A constant source of local knowledge and interesting facts ensured that at no time did you feel alienated... More

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Tracey Johnson, General Manager at Wide Eyed Tours, responded to this review
May 25, 2012

Great to get your awesome review. We are thrilled you had such a fantastic time. We are excited about the October issue of Bicycling Australia magazine. See you again in 2013! More

Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 23, 2012 NEW

We booked a 10 day tour with Wide Eyed Tours. We were not disappointed. We ourselves were recommended this tour by others in our area who had used this firm. The service and attention to detail were impecable. Our Tour Guides were very attentive to our needs, were very well informed and gave us very personalised attention - in short,... More

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Tracey Johnson, General Manager at Wide Eyed Tours, responded to this review
May 25, 2012

Great to hear you had such a memorable holiday and thank you so much for the review. We look forward to looking after you and your family and friends again in the future. More

Broome, Australia
Contributor
17 reviews 17 reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 22, 2012 NEW

Myself and three mates from Oz' are just back from 7 day motorbike tour and 2 days on Halong Bay, all booked through Wide Eyed Tours. Their service was exemplary - nothing was too much trouble. When a fifth member of our group had to back out at last minute they gave is money back (although they were not obliged... More

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Tracey Johnson, General Manager at Wide Eyed Tours, responded to this review
May 25, 2012

John, thanks so much for your fabulous review. We are so pleased you had a blast on your motorbike tour and that you loved Ha Long Bay and the Jasmine Cruise so much. We would love to look after you and the boys again on your next tour. A central motorbike tour next time!! More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 21, 2012 NEW

Booked through House of Travel in NZ with a custom itenerary. The staff were very helpful throughout our trip-and the emergency contact number was fantastic for sorting out minor problems. Especially enjoyed the motorcycle tour of Hue. More

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Tracey Johnson, General Manager at Wide Eyed Tours, responded to this review
May 25, 2012

Thanks for spending the time to write a review. We have a strong relationship with our travel agents, particularly House of Travel in NZ. Great to hear you loved the motorbike tour in Hue, it is often the unexpected highlight of everyone's tour. More

Bendigo
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 15, 2012

Our tour was a great experience from Hanoi all the way down to Saigon, our tour guides were very good and all had a wealth of knowledge of there country ,If I was to go to Vietnam again I would use wideeyedtours tours because of there professionalism and there approach to there clients . Jill&John M More

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Tracey Johnson, General Manager at Wide Eyed Tours, responded to this review
May 25, 2012

Thanks Jill & John for taking time out to write a review. We all get a thrill when our customers give such positive feedback. We hope we can look after you again in the future. More

Rivalta di Torino, Italy
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 11, 2012

we spent a 10 days vacation in Vietnam, visiting Ho Ian, Hue and Hanoi, asking Wide Eyed Tours to organise transfers, flights and hotel reservations. Everything worked perfectly, the hotels were all of our liking (2 of them really fabulous), the transfers were always in perfect timing and all the transfers were confirmed by telephone the previous day. So... perfect!! More

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See 2 more reviews by nannicasalegno for Hanoi
Tracey Johnson, General Manager at Wide Eyed Tours, responded to this review
May 25, 2012

Thank you so much for taking the time to write a review. We hope we see you again in the future, perhaps for a trip to Cambodia or Myanmar. Happy travels. More

Auckland, New Zealand
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 3, 2012
2
people found this review helpful

Our Tai Chi Group did a 2 week Tour of Vietnam including: Ho Chi Minh City, Dalat, Hoi An, Hanoi & Halong Bay. Wide eyed tours were with us from start to finish on what was a well organised and highly enjoyable Vietnam experience. The Accommodation was superb and the day tour options were varied with informative local guides providing... More

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Tracey Johnson, General Manager at Wide Eyed Tours, responded to this review
May 10, 2012

It is great to see you thoroughly enjoyed the Tai Chi tour. You were indeed blessed to have our wonderful Ms Nga on the tour. We are very proud to have her as part of our family at Wide Eyed Tours. Thank you so much for taking the time to write a review. More

melbourne
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 2, 2012
1
person found this review helpful

The staff (western and local) at wide eyed tours was excellent and provided everything we needed. The tour itself was well organised and full of local flavour. We had enough buses attending to us that help was always nearby and people could ride in the bus or on the bicycle at there leisure. The riding was not overdone and left... More

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Tracey Johnson, General Manager at Wide Eyed Tours, responded to this review
May 10, 2012

Thanks Brent for your great feedback. We are so pleased that you had such a memorable holiday and we look forward to seeing you again in Vietnam. Well done on being the King of the Mountain on the last day of riding! More

Lithgow, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 1, 2012
1
person found this review helpful

My second trip with Wide Eye Tours. Did the motorcycle trip to Northern Vietnam in 2011 and came away gobsmacked so I booked another tour 2012. This was the first bicycle tour in what Wide Eye Tours hopes to make an annual event. Being the first tour the executive staff/owners were on hand to make sure things went smoothly. Thankyou... More

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Tracey Johnson, General Manager at Wide Eyed Tours, responded to this review
May 10, 2012

Kevin it was fantastic to see you in Vietnam again. We must be doing something right for you to come back with us again and I see you are excited about Burma with us as well. Thanks for the brilliant feedback. More

Hoi An, Vietnam
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 23, 2012
5
people found this review helpful

We chose the 20 Day Vietnam Inside Out Tour and added a 3day Siem Reap tour. Wide Eyed Tours were fantastic from our first enquiry to our last airport transfer, they thought of everything and even arranged mobile phones and sim cards for us. We had a great guide, Nhingh, who picked us up from the airport in Hanoi, and... More

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Tracey Johnson, General Manager at Wide Eyed Tours, responded to this review
April 26, 2012

We love your review and I am very proud of all of our staff. Thank you so much for taking the time to write such a detailed review which mentions the staff by name. It sounds like you have many wonderful memories from your trip. We hope to see you again sometime in the future. More

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