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Address: Bai Chai Halong City Quang Ninh, Halong Bay, Vietnam
Phone Number: 0084 33 845042
Website
Description: For more than 10 years in serving and hosting international guests on the...
For more than 10 years in serving and hosting international guests on the tranquil waters of the bay, we do set a well-known, leading and stable standard of the best quality service for Ha Long Bay cruise trip from mid-range to high-range customer. Huong Hai Junks is the brand name of a group of 3 STAR traditional wooden ship with the number of carbin varies from 5 to 9, which is suitable for a small group who enjoy the private and peaceful moment in Ha Long Bay, Vietnam.
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TripAdvisor Reviewer Highlights

Read all 70 reviews
Visitor rating
  • 42
    Excellent
  • 12
    Very good
  • 8
    Average
  • 7
    Poor
  • 1
    Terrible
Most recent review
Amazing landscape

We booked an overnight cruise through a travel agency. The boat was small, about 6 cabins. Very nice deck and comfortable sunbeds upstairs. Scenery is breathtaking. Cabins were... read more

3 of 5 starsReviewed February 23, 2015
Eva J
,
Oslo, Oslo, Norway
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70 Reviews from our TripAdvisor Community

Date | Rating
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English first
Oslo, Oslo, Norway
Top Contributor
70 reviews 70 reviews
25 attraction reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed February 23, 2015

We booked an overnight cruise through a travel agency. The boat was small, about 6 cabins. Very nice deck and comfortable sunbeds upstairs. Scenery is breathtaking. Cabins were ok, but the bathroom was not clean.The ventilation system was not so god as it became too hot in the cabin. Opening the window was not an option due to noise from... More 

Was this review helpful? Yes
Huong Hai J, Manager at Huong Hai Junks, responded to this review

Dear Sir/Madam, It is our great pleasure to receive your feedback for Huong Hai Ha Long cruise. We understand that you really appreciate our services and your feedback will help us improve our services better in the future. Thank you very much for your interest in our room and sundeck, as well as our foods and services. About the boat,... More 

Charleston, South Carolina
Senior Contributor
34 reviews 34 reviews
10 attraction reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 4, 2015

The transfer from hotel to quay was non eventful, in nice minivan. We had a small group, which was great. We had paid a little more to have a five cabin junk, since we favor smaller groups. But it seems like most of the boats, because of the low season, were empty. So, we could have gotten the same result... More 

Was this review helpful? Yes 1
Huong Hai J, Guest Relations Manager at Huong Hai Junks, responded to this review

Dear Sir/Madam, On behalf of Huong Hai Junk crew, we would love to thank you for the feedback with our services. We appreciate your feedback to improve our services in the future. About your case, I feel really sorry about the hot water problem. We have informed this case to the cruise for the responsible ones and we promise to... More 

Gunnedah, Australia
Top Contributor
50 reviews 50 reviews
19 attraction reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 23, 2015

If you do nothing else in Vietnam you must go on one of these overnight cruises to Ha long bay, we did on the Sea Life which is a modern luxury junk, the ogranisation at the dock is well run and easy to understand, your luggage is taken out by the baggage handerlers and placed in your cabin, so no... More 

Was this review helpful? Yes
Huong Hai J, Manager at Huong Hai Junks, responded to this review

On behalf of Huong Hai junk cruise, we want to say the great thank for your review. Our company is always trying our best to deliver the best quality service to the beloved customers. We hope to bring you the amazing moments for your trip to Vietnam and would love to accompany with you the next times. Wish you all... More 

Bega, Australia
Contributor
12 reviews 12 reviews
6 attraction reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 23, 2015 via mobile

Each junk cruise will be different, but I experienced a fantastic one night, two day cruise on a traditional junk. The rooms were small but comfortable with hot water and extra heating/air con if needed. The banana lounges on the roof allowed us to relax and view the (incredible) islands of Halong bay. The cruise had activities such as a... More 

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Huong Hai J, Guest Relations Manager at Huong Hai Junks, responded to this review

We would love to see your satisfaction with our Huong Hai Junk cruise. Because your satisfaction is our success, we really feel thankful for your opinions and motivated to bring all the best things to every customer who have chosen our services. If possible, may you kindly share your trips and Huong Hai Junk cruise to your friends who intend... More 

Shanghai, Chine
Top Contributor
127 reviews 127 reviews
38 attraction reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed January 12, 2015

After searching cruise package during several weeks on the web, reading advices and forum, i finally choose Huong Hai... And it was a really good decision. I will not explain all what we done but just guarantee you all was perfect and that we had many good surprise... free upgrade, luxury room, great staff and activities, tasty dishes... Our boat... More 

Was this review helpful? Yes 1
Huong Hai J, Guest Relations Manager at Huong Hai Junks, responded to this review

On behalf of our company Huong Hai Ha Long, we want to express our great thank for your choice and compliments on our services. They are the huge motivations for our company to keep developing the high-quality services. Probably, if you appreciate the services on our Huong Hai Junks, please recommend it to your friends, who also want to come... More 

UK
Senior Contributor
28 reviews 28 reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed January 10, 2015

There is no doubt at all that sailing around Halong Bay is amazing. The views are incredible and it is brilliant to sit and watch the islands go by. We stayed on this boat for one night and the service was great. The tour guide was very friendly, helpful and worked hard. All of the crew were friendly and the... More 

Was this review helpful? Yes 2
Huong Hai J, Guest Relations Manager at Huong Hai Junks, responded to this review

Dear Sir/Madam, We want so show our great thank when receiving your feedback. We really appreciate your opinions about our company, Huong Hai Ha Long and Huong Hai Junk cruise. With all the good things, we will take it as the encouragement for us to keep developing better services and we will try to correct the complaints. About your problem,... More 

Canberra, Australia
1 review
5 of 5 stars Reviewed January 1, 2015

I was a solo traveler who booked a 2 day 1 night cruise with Huong Hai Junks. I booked really last minute but their staff were outstanding with helping me book the cruise. I was liaising with Nam Nguyen who was very friendly and helpful. He went out of his way to provide me with the help I needed! The... More 

Was this review helpful? Yes
Huong Hai J, Guest Relations Manager at Huong Hai Junks, responded to this review

Dear our beloved guest, It is very happy and thankful for us to read your review. The staffs of Huong Hai Ha Long always try our best to bring the best comforts to all of the tourists. Mr. Nam would be very pleased to hear your review for him. We would love to serve you and your friends if you... More 

Moratuwa, null, Sri Lanka
Contributor
11 reviews 11 reviews
3 attraction reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 31, 2014

We a group of about 20 from Sri Lanka boarded the Huong Hai SEALIFE on the 7th of Dec and had a very enjoyable cruise on Halong Bay.Our cruise Manager was Mr.Pham Van Quyen.He kept us entertained during the 2 days.His staff was all in smiles.The food served was fantastic.If anyone visits Halong Bay this trip should not be missed.

Was this review helpful? Yes 1
Huong Hai J, Guest Relations Manager at Huong Hai Junks, responded to this review

Dear Mr Priyanath, It is our great honor to serve your 20 people crew from Sri lanka to Vietnam. We feel really happy when reading your sincere opinions for our services. Your compliments are the encouragement for us to keep moving forward with the high-quality service. Thank you very much for investing your time in giving us the good review.... More 

London, England, United Kingdom
Contributor
13 reviews 13 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 8, 2014

Our group of 10 plus our friend and guide Ngoc Phi did the 3day 2night package Sea life cruise, starting 30th October. Our host Mr Jackie was a really lovely guy, arranged our luggage and supervised our check in to cabins. Ah the cabins were great, comfortable with everything you need, even a private balcony to sit, taking in the... More 

Was this review helpful? Yes
Huong Hai J, Guest Relations Manager at Huong Hai Junks, responded to this review

Dear Mr Mike, We feel really thankful for your valuable review on tripadvisor. Although the tour has gone so far, I hope that the impressions of a the high-quality services on Huong Hai Junks still exist on our mind. Once more time, thank you very much for your honest compliments. Sincerely, Huong Hai Ha Long More 

Nha Trang, Vietnam
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 29, 2014

I have been on the Huong Hai Sealife,it's really amazing trip with nice staff,their service is perfect,i really love the way they smile.Vietnamese smile!Love it.

Was this review helpful? Yes 1
Huong Hai J, Guest Relations Manager at Huong Hai Junks, responded to this review

Thank you very much for your sincere compliments on the quality of Huong Hai cruise. We hope that in the next time, if you come back to Vietnam, Huong Hai Ha Long is still your choice of cruises on Ha Long Bay. More 

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