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Address: Kasba,Derb Rahala n 9 | Kasbah, Marrakech 40000, Morocco
Phone Number: 00212(0)524386346
Website

TripAdvisor Reviewer Highlights

Read all 401 reviews
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  • 187
    Excellent
  • 127
    Very good
  • 40
    Average
  • 25
    Poor
  • 22
    Terrible
The massage was excellent, but the hammam treatment was just OK

My friend and I went to this spa recommended by the riad where we stayed in Marrakech. We chosed duo hammam and massage 1h45. The reception welcomed us and confirmed the treatment... read more

4 of 5 starsReviewed January 16, 2015
AlSaceIAN
,
Strasbourg, France
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401 Reviews from our TripAdvisor Community

Date | Rating
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English first
Cambs
Senior Reviewer
10 reviews 10 reviews
4 attraction reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 22, 2015 NEW

My husband and I were away for the weekend - our first time away on our own since having children so we thought we'd treat ourselves to some pampering. Our Riad owner recommended this place so we were happy to try out her recommendation. As others have stated, we were handed grey (previously white) robes and slippers to match! We... More 

Was this review helpful? Yes
London, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 16, 2015

We didn't want to go all the way to Morocco and not experience a spa, so on the recommendation of our Riad (Riad Romance) myself and my daughter were booked in for a one hour massage. The whole experience was wonderful. We had the massage together in the same room and the ladies were amazing and listened to what we... More 

Was this review helpful? Yes
London, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 31, 2015

We booked an early slot of 9am and arrived before the crowds. Great hammam, relaxing and long foot massage and we didn't feel rushed at all. The staff were friendly and the decor is beautiful. Recommend taking a bikini, moisturiser and conditioner though for afterwards.

Was this review helpful? Yes 1
Contributor
12 reviews 12 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed February 24, 2015

Visited this spa as a group of 7 ladies on recommendation from our Riad during a 3 night break in Marrakech. We arrived 30 minutes early thinking we might be able to relax & chill first but were told to come back at our allocated time. Fair enough. On returning I realised that they wouldn't have the space to put... More 

Was this review helpful? Yes 1
j0sec, Gérant at Les Bains de l'Alhambra, responded to this review

Hello miss Kitten, thank your for your commentary, i as the manager of les bains Alhambra am deeply sorry for your negative experience! I guarantee you this will not happen again! I have personally taken all the necessary measures in order to improve our offer so that it could perform better! I assure you that a lot of things have... More 

Reigate, United Kingdom
Reviewer
5 reviews 5 reviews
3 attraction reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 23, 2015

We went here recently ( my husband and I) after a recommendation. It seems really nice when you walk in, however we felt the whole experience was rushed, impersonal and not great quality. The hammam scrub was minimal and quick, and then we were whisked off to a room for a mint tea. I thoguht we might have time to... More 

Was this review helpful? Yes 1
j0sec, Gérant at Les Bains de l'Alhambra, responded to this review

Hello Miss Alir, thank you for taking time to write your review. First of all i assure you as the owner of les bains Alhambra that i am deeply sorry for your inconvenience. I already made sure that this will not happen again, usually our clients have a terrific time every time they come to les bains. We changed some... More 

London, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 attraction reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 9, 2015

I had never had a hamman before, so wasn't entirely sure what to expect. Mine started at 5.00 in the evening, so if there was a conveyor belt of people it had died down when we (six of us) arrived. The towels were dry on the beds, but there were certainly people moving in and out of the relaxing area... More 

Was this review helpful? Yes
j0sec, Gérant at Les Bains de l'Alhambra, responded to this review

Hello Mrs Geraldine, its so delightful to read that you did in fact enjoy our service! As the owner of les bains Alhambra, i am very happy to hear that and i thank you personally for taking time to write your positive review on here! I really wish we are going to have you among us in the near future!... More 

london
Top Contributor
50 reviews 50 reviews
9 attraction reviews
70 helpful votes 70 helpful votes
2 of 5 stars Reviewed February 8, 2015

Having been here before I can say it's gone rapidly downhill.. It must be gerting it's customers from holiday packages. It's the only place in Morocco where you are told off for arriving late when on time and ordered to get changed into robe (grey and dingy ) then kept waiting around for 15 minutes. Rushed up and downstairs by... More 

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Contributor
14 reviews 14 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 21, 2015

This was the first time my boyfriend and I had tried a Hamman and massage so we had no idea what to expect! We paid 500 Dh each for the combined Hamman and full body massage which seemed really good value for money. To start the Hamman was great the lady told us what to do and was very friendly... More 

Was this review helpful? Yes
Strasbourg, France
Senior Contributor
31 reviews 31 reviews
9 attraction reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 16, 2015

My friend and I went to this spa recommended by the riad where we stayed in Marrakech. We chosed duo hammam and massage 1h45. The reception welcomed us and confirmed the treatment we wanted and then took us to the changing area. Inside the locker there is a bathrobe and slippers. We changed by keeping the underwear on as they... More 

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 2, 2015

Was a bit weary as there is a big warning message on TripAdvisor that the place is under investigation for fake reviews but I think it was really good experience and great value for money. We had the Duo Bath and Massage experience which worked out to 550 DHM each. It comprised of a (very) hot bath soak with Oranges,... More 

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