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Southern California Gray Line

2001 South Manchester Avenue, Anaheim, CA 92802
(800) 828-6699
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Ranked #4 of 8 activities in Anaheim
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Type: Tours
11 visitor photos
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71 reviews from our community

Visitor rating
    29
    19
    5
    6
    12
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Edmonton
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 22, 2014

This Tour was awesome , really enjoyed it learnt alot about LA , Charles the tour guide was great if you go on this tour hope you get him, Made the tour fun and not boring and it was nice as at every stop you could just take off and do your own thing for and hour or so, made... More

Was this review helpful? Yes
Brisbane, Australia
Reviewer
5 reviews 5 reviews
5 attraction reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 19, 2014

We booked with Grayline for transport from Anaheim to Universal Studios for the VIP Tour. As it was on our second day of our trip we had to confirm this booking from Australia. It took two calls to confirm, the first operator was unhelpful and told us to email this information which would be too late. On our second call... More

Was this review helpful? Yes 2
SoCalGrayLine, Manager at Southern California Gray Line, responded to this review

Dear Rosemary M, We apologize about the experience you had using Southern California Gray Line. We take these matters extremely serious and will get to the bottom of this issue. We will be meeting with our staff to discuss these issues. If you would like, you may direct e-mail our VP of Sales, Peter Oakman and he will look into... More

Jenks, Ok
Senior Reviewer
6 reviews 6 reviews
4 attraction reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 12, 2014

While on our Disneyland trip earlier this week, we took a one day trip to Universal Studios Hollywood. Our travel was provided by Gray Line. A nice bus picked us up at the hotel and took us to the bus terminal, where we received our transportation voucher and park tickets. We rode in a magnificent double-deck bus and it was... More

Was this review helpful? Yes
SoCalGrayLine, Manager at Southern California Gray Line, responded to this review

Dear Halltulsa, Thank you very much for the wonderful review! We are so thankful you enjoyed yourself on your trip to Universal Studios. We look forward to serving you in the future. Thanks again! Management More

Oregon City, Oregon
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 24, 2014

After reading the reviews on trip advisor, we pre-booked disneyland resort express for transfer between LAX and disneyland resort. We arrived at LAX terminal at(19th June 2014) 1:20 p.m and stood below the green signal.The express bus was scheduled to arrive at 1:45 p.m. It did arrive at 1:50 p.m but the driver didn't even bother to stop for us... More

Was this review helpful? Yes 2
SoCalGrayLine, Manager at Southern California Gray Line, responded to this review

Dear Sshetty666, We apologize for the experience you had on the Disneyland Resort Express. Thank you for providing the dates, all of our buses are equipped with a GPS monitoring systems, this allows us to pull data from the date and time a bus was used. We're glad you had a safe trip to and from the airport and we... More

Top Contributor
53 reviews 53 reviews
25 attraction reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed June 23, 2014

We took the bus to Universal. We were lucky to get a very funny driver. He points out sights along the way. He has plenty of jokes and local knowledge to make the rest of your trip easy and enjoyable.

Was this review helpful? Yes 1
SoCalGrayLine, Manager at Southern California Gray Line, responded to this review

Dear Phrogtours, Thank you very much for your review. We will speak with Charles and affirm him for his great job on your tour. We look forward to serving you again in the future, thank you so much for riding! Management More

Columbia, SC
Contributor
15 reviews 15 reviews
6 attraction reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed June 17, 2014

This tour is definitely worth the time and money. We were staying at the Disneyland Hotel, and booked the trip prior to arriving with a military discount. They arrived at the designated location just about EXACTLY on time. They pick up directly in front of the hotel and drop off at the same location. First, you take the bus to... More

Was this review helpful? Yes 3
SoCalGrayLine, Manager at Southern California Gray Line, responded to this review

Dear BryronDragon, Thank you very much for your review. It is such a pleasure to hear that you and your family had a wonderful experience on our LA Hollywood Beach Experience. We apologize about the grumpy driver, we will review and make sure it doesn't happen again. Thanks so much for the note and we look forward to serving you... More

Calgary, Canada
Reviewer
3 reviews 3 reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 5, 2014

We used this transfer from LAX to The Disney Grand Californian hotel and back to LAX. They picked up exactly where they explain in the brochure, there is good signage and the bus arrived on time. The 1-800 provided good information and the buses were clean and comfortable -they even have wifi! The agents were helpful and courteous. I was... More

Was this review helpful? Yes 2
SoCalGrayLine, Manager at Southern California Gray Line, responded to this review

Dear Stella1111, Thank you very much for your review. We are so glad you had a wonderful experience on the Disneyland Resort Express. Great piece of information, we only operate FULL SIZE MOTOR COACHES, do not ride on the shuttle vans, they may claim they are the Disneyland Resort Express but they are not. Thanks again! Management More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 1, 2014 via mobile

I was pleasantly surprised and pleased with the outstanding value, information and humor that our bus driver "Charles" from Anaheim to Universal gave to his patrons. He really made the traveling experience a great one! The only thing that was bothersome was the King Kong wrap on the bus exterior was hard to see through when Charles was explaining the... More

Was this review helpful? Yes 1
SoCalGrayLine, Manager at Southern California Gray Line, responded to this review

Dear NadyneC, Thank you very much for your review of your trip to Universal Studios. We are very thankful that you enjoyed our driver Charles. We apologize about the bad view with the windows, in the future we are not wrapping the windows to help our passengers have a better view of the landmarks/sites. Thank you again for riding and... More

Beaverton, Oregon
Senior Reviewer
9 reviews 9 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed May 28, 2014

The bus was large, comfortable, air conditioned, but the driver does a 30 minute monologue which I found to be unnerving after the horror that is modern day air travel. Hint for my fellow travelers, sit at the back of the bus where you don't have to be subjected to a one man Amos and Andy show. The driver on... More

Was this review helpful? Yes 2
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 21, 2014

We booked the Universal tour with Gray Line and everything was perfect! They were on time and our driver, Charles, was hilarious! He pointed out interesting things along the way and was very entertaining. The trip back after visiting the park was smooth and uneventful. Great way to get from the Anaheim area to LA! Would definitely use again!!

Was this review helpful? Yes 1

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