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Southern California Gray Line

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Address: 2001 South Manchester Avenue, Anaheim, CA 92802
Phone Number: +1 800-828-6699
Website
Today
8:00 am - 5:00 pm
Closed now
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Hours:
Mon - Fri 8:00 am - 5:00 pm
Description: Southern California Gray Line has been offering superior sightseeing and...
Southern California Gray Line has been offering superior sightseeing and transportation throughout Southern California for over 25 years! Southern California Gray Line offers one-stop shopping for all of your transportation and sightseeing needs. We provide attraction tours to Universal Studios Hollywood, Knott's Berry Farm, LEGOLAND, SeaWorld and the San Diego Zoo. Our new Long Beach Experience gives you the option to see the USS Iowa or the Long Beach Aquarium. Enjoy LA on our "LA/Hollywood Beach Experience" you will experience all the highlights of downtown Los Angeles and Hollywood. Enjoy the ultimate experience by taking our "Combo Deluxe Tour". After your day at Universal Studios you will enjoy an evening tour of all the hot spots Los Angles has to offer. All of our tours are narrated by our experienced, professional and friendly drivers. We also offer daily scheduled airport service between Los Angeles, Orange County Airport and Anaheim area hotels. We boast an impeccable safety record and offer double decker character wrapped coaches. You can count on the Gray Line name for quality and expertise in the field of sightseeing, and you can count on us to put the fun in your holiday!
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Book ahead on Viator
$17*
and up

TripAdvisor Reviewer Highlights

Read all 92 reviews
Visitor rating
  • 39
    Excellent
  • 22
    Very good
  • 7
    Average
  • 6
    Poor
  • 18
    Terrible
Most recent review
Great way to get around

We booked Gray Line for a Tour while in Anaheim and it was great value and great fun! Our driver was very informative and gave us great commentary on various sights and... read more

5 of 5 starsReviewed February 21, 2015
stephencball
,
Brisbane, Australia
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92 Reviews from our TripAdvisor Community

Date | Rating
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English first
Brisbane, Australia
Senior Contributor
40 reviews 40 reviews
31 attraction reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 21, 2015

We booked Gray Line for a Tour while in Anaheim and it was great value and great fun! Our driver was very informative and gave us great commentary on various sights and attractions in the area. These guys are a huge operation and really know their stuff.

Was this review helpful? Yes
SoCalGrayLine, Manager at Southern California Gray Line, responded to this review

Dear Stephencball. Thank you very much for your review of our company! We are so delighted that you had a wonderful time on our tour. We look forward to serving you again the future! Thank you! Management More 

Lake Havasu City, Arizona
1 review
5 of 5 stars Reviewed February 20, 2015

This was a very pleasant experience, especially not having to drive in the Los Angeles area to get to Universal Studios! The only drawback is to beware of the "Foreign Exchange" charge on your credit card when buying your transportation/attraction tickets online. They are serviced by a outfit in Great Britain and it cost us an additional $20+ to purchase... More 

Was this review helpful? Yes
SoCalGrayLine, Manager at Southern California Gray Line, responded to this review

Dear Jerrie R. Thank you for your review of our Universal Studios Tour. In regards to your concern, we do not charge a "Foreign Exchange" fee. Would you please direct message us at: anaheim.reservations@coachusa.com so we can clear up any issues you may have experienced. Thank you again for the review! Management More 

NSW
Contributor
13 reviews 13 reviews
10 attraction reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 12, 2015

Driver Bill was so rude on our trip from Anaheim to San Diego, he was asked a simple request, responded worse than a 5 yr old would, emailed the company to let them know of this drivers behaviour and have gotten no response. We only had this one tour with them, so glad, as I would never recommend them to... More 

Was this review helpful? Yes
SoCalGrayLine, Manager at Southern California Gray Line, responded to this review

Dear OZtraveller4102; We are extremely sorry for the experience you encountered while riding our bus to San Deigo. Would you please send an e-mail to; anaheim.reservations@coachusa.com State the complaint and day of travel so we can further look into this issue. We pride ourselves on customer service and we apologize you were not given the best customer service. Thank you More 

Reviewer
3 reviews 3 reviews
3 attraction reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 26, 2015

We cannot praise Charles enough for his humerous and informative banter,both going to and the return trip from Universal. Especially on the return trip when the coach suddenly came to a stop in the middle lane of the Hollywood Freeway. Charles kept a cool head in this life threatening emergency. As the traffic whizzed past on both sides he dared... More 

Was this review helpful? Yes 1
SoCalGrayLine, Manager at Southern California Gray Line, responded to this review

Dear Malcastle. Thank you very much for the positive review! We are very thankful that you had a wonderful time and enjoyed Charles! We will definitly pass along the praise! Thanks again for booking with us! More 

Timmins, Canada
Contributor
13 reviews 13 reviews
8 attraction reviews
1 of 5 stars Reviewed January 8, 2015

I was very excited to visit Hollywood and the LA surroundings and beaches but.... I reserved the first day for my wife and second for myself. My wife was picked up at the resort on schedule with the trip going well at first. Once on Hollywood blvd they were given a pickup time which she was at the raly point... More 

Was this review helpful? Yes
SoCalGrayLine, Manager at Southern California Gray Line, responded to this review

Dear JP E. We apologize for the inconvenience you encountered while using our service. Would you please direct e-mail us at: anaheim.reservations@coachusa.com. Please provide the following: Date Booked Agent you spoke with Date Traveled Thank you very much. Management More 

Vancouver, Canada
Senior Contributor
34 reviews 34 reviews
10 attraction reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed November 11, 2014 via mobile

We used this service from the airport as well as a Universal tour. I gave a 4 star average as we thought the express bus left the airport (LAX) every 30 min but turns out it was only every hour, and of course we just missed the bus by 5 min so had to wait with the kids and luggage... More 

Was this review helpful? Yes
SoCalGrayLine, Manager at Southern California Gray Line, responded to this review

Dear Gretz, Thank you so much for your review! Were glad you enjoyed your trip and had a great experience with Charles, we will definitely pass on the praise to him! We are looking forward to serving you again in the future! Management More 

Albany, New York
Senior Reviewer
6 reviews 6 reviews
4 attraction reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed November 10, 2014

They really have no idea what they are doing. We arrived to LAX, we were told where to wait, the bus didn't show up at the first time we were given, we were close to the pickup time so assumed it was early and drove off. Not a big deal, but it was supposed to come an hour later, nope.... More 

Was this review helpful? Yes 1
SoCalGrayLine, Manager at Southern California Gray Line, responded to this review

Dear CPerry1011, we are sorry to hear about your experience on the Disneyland Resort Express. Would you please directly e-mail us at anaheim.reservations@coachusa.com so we can handle the issue. Thank you Management More 

Stockton, California, United States
Contributor
15 reviews 15 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 24, 2014 credit card Amex Card Member Review

The shuttle is plush, clean and comfortable. Pick up at the airport was ok, there was a bit of a walk from the Southwest gates to the shuttle pickup. I was going directly to the Disneyland hotel and there were no stops between the airport and the hotel. The ride from the hotel to the airport was just as smooth... More 

Was this review helpful? Yes
SoCalGrayLine, Manager at Southern California Gray Line, responded to this review

Dear Donna A, Thank you so much for riding with us! We are so thankful you had a wonderful experience. We look forward to serving you again in the future! Thanks again, Management More 

Idaho
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 14, 2014

I booked a round trip shuttle on the Disneyland Express a few weeks ahead of my trip. I was concerned when booking that the return shuttle would not get me to the airport in time (being unfamiliar with the airport), so I called customer service. They assured me all would be fine so I booked the shuttle. Come to find... More 

Was this review helpful? Yes 1
SoCalGrayLine, Manager at Southern California Gray Line, responded to this review

Dear Andrakay P, We apologize for the experience you encountered while using our service. Please direct message us at; anaheim.reservations@coachusa.com and we would be happy to look into this issue. Thank you, Management More 

Santa Rosa, California
Senior Reviewer
8 reviews 8 reviews
4 attraction reviews
3 of 5 stars Reviewed October 7, 2014 credit card Amex Card Member Review

I used Disneyland express for my visit to Disney. I purchased the ticket at the airport and the cashier was not very friendly. The driver however was good. I was expecting more since it was the preferred transportation approved by Disney.

Was this review helpful? Yes
SoCalGrayLine, Manager at Southern California Gray Line, responded to this review

Dear Mejorpontres, thank you for your review. Would you mind sending us a direct message to Anaheim.Reservations@coachusa.com and we will look into the issue of the ticket agent. Thank you for using our service, we look forward to serving you in the future. Management More 

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Southern California Gray Line and other visitors
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Albany, Oregon
15 days ago

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?