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Southern California Gray Line

2001 South Manchester Avenue, Anaheim, CA 92802
+1 800-828-6699
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Book ahead on Viator
$17*
and up
66%
Ranked #13 of 25 Activities in Anaheim
Owner description: Southern California Gray Line has been offering superior sightseeing...
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Attraction details
Hours:
Mon - Fri 8:00 am - 5:00 pm
Owner description: Southern California Gray Line has been offering superior sightseeing and transportation throughout Southern California for over 25 years! Southern California Gray Line offers one-stop shopping for all of your transportation and sightseeing needs. We provide attraction tours to Universal Studios Hollywood, Knott's Berry Farm, LEGOLAND, SeaWorld and the San Diego Zoo. Our new Long Beach Experience gives you the option to see the USS Iowa or the Long Beach Aquarium. Enjoy LA on our "LA/Hollywood Beach Experience" you will experience all the highlights of downtown Los Angeles and Hollywood. Enjoy the ultimate experience by taking our "Combo Deluxe Tour". After your day at Universal Studios you will enjoy an evening tour of all the hot spots Los Angles has to offer. All of our tours are narrated by our experienced, professional and friendly drivers. We also offer daily scheduled airport service between Los Angeles, Orange County Airport and Anaheim area hotels. We boast an impeccable safety record and offer double decker character wrapped coaches. You can count on the Gray Line name for quality and expertise in the field of sightseeing, and you can count on us to put the fun in your holiday!
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87 reviews from our community

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Date | Rating
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English first
Vancouver, Canada
Senior Contributor
34 reviews 34 reviews
10 attraction reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed November 11, 2014 via mobile

We used this service from the airport as well as a Universal tour. I gave a 4 star average as we thought the express bus left the airport (LAX) every 30 min but turns out it was only every hour, and of course we just missed the bus by 5 min so had to wait with the kids and luggage... More 

Was this review helpful? Yes
SoCalGrayLine, Manager at Southern California Gray Line, responded to this review

Dear Gretz, Thank you so much for your review! Were glad you enjoyed your trip and had a great experience with Charles, we will definitely pass on the praise to him! We are looking forward to serving you again in the future! Management More 

Albany, New York
Senior Reviewer
6 reviews 6 reviews
4 attraction reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed November 10, 2014

They really have no idea what they are doing. We arrived to LAX, we were told where to wait, the bus didn't show up at the first time we were given, we were close to the pickup time so assumed it was early and drove off. Not a big deal, but it was supposed to come an hour later, nope.... More 

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SoCalGrayLine, Manager at Southern California Gray Line, responded to this review

Dear CPerry1011, we are sorry to hear about your experience on the Disneyland Resort Express. Would you please directly e-mail us at anaheim.reservations@coachusa.com so we can handle the issue. Thank you Management More 

Stockton, California, United States
Contributor
13 reviews 13 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 24, 2014 credit card Amex Card Member Review

The shuttle is plush, clean and comfortable. Pick up at the airport was ok, there was a bit of a walk from the Southwest gates to the shuttle pickup. I was going directly to the Disneyland hotel and there were no stops between the airport and the hotel. The ride from the hotel to the airport was just as smooth... More 

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SoCalGrayLine, Manager at Southern California Gray Line, responded to this review

Dear Donna A, Thank you so much for riding with us! We are so thankful you had a wonderful experience. We look forward to serving you again in the future! Thanks again, Management More 

Idaho
1 review
1 of 5 stars Reviewed October 14, 2014

I booked a round trip shuttle on the Disneyland Express a few weeks ahead of my trip. I was concerned when booking that the return shuttle would not get me to the airport in time (being unfamiliar with the airport), so I called customer service. They assured me all would be fine so I booked the shuttle. Come to find... More 

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SoCalGrayLine, Manager at Southern California Gray Line, responded to this review

Dear Andrakay P, We apologize for the experience you encountered while using our service. Please direct message us at; anaheim.reservations@coachusa.com and we would be happy to look into this issue. Thank you, Management More 

Santa Rosa, California
Senior Reviewer
7 reviews 7 reviews
3 attraction reviews
3 of 5 stars Reviewed October 7, 2014 credit card Amex Card Member Review

I used Disneyland express for my visit to Disney. I purchased the ticket at the airport and the cashier was not very friendly. The driver however was good. I was expecting more since it was the preferred transportation approved by Disney.

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SoCalGrayLine, Manager at Southern California Gray Line, responded to this review

Dear Mejorpontres, thank you for your review. Would you mind sending us a direct message to Anaheim.Reservations@coachusa.com and we will look into the issue of the ticket agent. Thank you for using our service, we look forward to serving you in the future. Management More 

Medicine Hat, Canada
Top Contributor
60 reviews 60 reviews
15 attraction reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed October 6, 2014

It looked like the travel should have been an hour each way, but was well over 2 hours each way with pick up, ticketing at their station and travel time. This makes a big difference for how long you have in the parks, and how I would make a bit different plans for next time. I think it would be... More 

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SoCalGrayLine, Manager at Southern California Gray Line, responded to this review

Dear Aquae, thank you very much for your review. We are thankful you took the time to offer your feedback. If you should need anything else, please do not hesitate to contact us. Management More 

Gold Coast, Australia
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 29, 2014

My family, including a 6 and 8 yr old, really enjoyed using this service on our first visit to Los Angeles. The shuttle collection from LAX to Anaheim was easy to use, easily recognisable (brightly coloured with Disney Cars characters) and dropped us right at the front door of our hotel. The best bit was, there was no charge for... More 

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SoCalGrayLine, Manager at Southern California Gray Line, responded to this review

Dear Willow2468, Thank you so much for your kind review! We are so thankful that you had a wonderful experience using our service. If there is anything we can do for you, please do not hesitate to contact us. We wish you the best! Management More 

Mildura, Australia
Senior Contributor
48 reviews 48 reviews
29 attraction reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed September 29, 2014 via mobile

It's been a while since we had this experience (last year in fact) and wasn't sure if I could write a review for So Cal Gray Line however found them on trip advisor and wanted to let everyone know how fantastic this company is. Apart from running reliable and comfortable transport to and from Disneyland and other tours, they are... More 

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SoCalGrayLine, Manager at Southern California Gray Line, responded to this review

Dear Donpet1! Thank you very much for your kind review! I'm glad our staff was able to go above and beyond for you. We look forward to serving you again in 2015! Thank you again! Management More 

Auckland, New Zealand
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 5, 2014 via mobile

Just today finished the Universal Studios tour. Slight weirdness with the initial pickup from hotel -- bus pulled up at about the right time but as it was at a public bus stop and it had signage for a completely different destination we didn't realise it was waiting for us at first. Still, that was sorted out pretty quickly and... More 

Was this review helpful? Yes 1
SoCalGrayLine, Manager at Southern California Gray Line, responded to this review

Dear Mirality, Thank you very much for taking our tour and writing about your experience! That is wonderful you had a great time, glad everything was sorted out. We look forward to serving you again in the future! Thank you! Management More 

Spijkenisse, The Netherlands
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 20, 2014

We first used Southern California Gray line to visit Universal. We were picked up at our hotel Red Lion and we were brought to their depot where we switched to another bus that drove us to Universal. Our driver was Charles, really nice and funny guide. Had nice stories to tell. The 2nd time we used Southern California Gray line... More 

Was this review helpful? Yes
SoCalGrayLine, Manager at Southern California Gray Line, responded to this review

Dear Dem_Bet_Jhe, Thank you so much for your positive review of our company! We will definitly pass along the great praise to our drivers Charles and Juan. We look forward to serving you again in the future. Thanks again! Management More 

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