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Address: Kings Square | 8 William Street, Fremantle, Western Australia 6160, Australia
Phone Number: 61 8 9431 7878
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Today
9:00 am - 5:00 pm
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Hours:
Sun 10:00 am - 4:00 pm
Mon - Fri 9:00 am - 5:00 pm
Sat 9:00 am - 4:00 pm
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$47*
and up
Best Perth and Fremantle Tour with Optional Swan...
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TripAdvisor Reviewer Highlights

Read all 72 reviews
Visitor rating
  • 32
    Excellent
  • 29
    Very good
  • 6
    Average
  • 2
    Poor
  • 3
    Terrible
Information +++

Customer Service at it's best. Staff were very proactive in providing us with answers to our enquiry. Well Done

4 of 5 starsReviewed August 23, 2015
greg_and_sue
,
Sydney, Australia
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72 Reviews from our TripAdvisor Community

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Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
Sydney, Australia
Level Contributor
147 reviews
66 attraction reviews
common_n_attraction_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed August 23, 2015

Customer Service at it's best. Staff were very proactive in providing us with answers to our enquiry. Well Done

Was this review helpful? Yes
Singapore, Singapore
Level Contributor
16 reviews
7 attraction reviews
5 of 5 stars Reviewed August 22, 2015

We chanced upon the visitor's centre and obtained good advice on what to see in Fremantle when we had only 3 hrs. Staff was extremely friendly and knowledgeable.

Was this review helpful? Yes
Ashby, Australia
Level Contributor
11 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 21, 2015

This was one of the most efficient bookings I have done. Highly recommended. I will be visiting in person when I visit.

Was this review helpful? Yes
Melbourne, Australia
Level Contributor
37 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 19, 2015

The staff at the Visitor Centre went out of their way to help us selecting tours to suit us. They researched the cheapest options, gave advice on whether there were too many stairs to climb at selected places & recommended sights to see and what transport to take. They were so patient and knowledgeable. Well worth dropping by to pick... More 

Was this review helpful? Yes
NE England
Level Contributor
289 reviews
56 attraction reviews
common_n_attraction_reviews_1bd8 121 helpful votes
4 of 5 stars Reviewed May 31, 2015

The volunteers here were very welcoming and gave us a wealth of good advice. I suggest that every tourist would benefit from a visit to the Centre

Was this review helpful? Yes
Fremantle Visit... C, Manager at Fremantle Visitor Centre, responded to this review

Thank you for your great feedback regarding our Volunteer Tourist Guides. They are extremely passionate about what Fremantle has to offer so it is great that our Visitors enjoy the service. More 

Banora Point
Level Contributor
30 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 20, 2015

Called as we were a bit lost. Very friendly hepful staff. Got us on track, gave us excellent directions and great tips and what to see.

Was this review helpful? Yes
Fremantle Visit... C, Manager at Fremantle Visitor Centre, responded to this review

I appreciate you taking the time to write a review Bev. It's great to hear my staff and volunteers were able to get you back on track and discovering our gorgeous City. Thanks for calling in and we hope you pop in on your next visit. More 

Greater Sydney, Australia
Level Contributor
53 reviews
40 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 2, 2015

The lady at the visitor centre was very helpful. She helped us find accommodation and booked our ticket to Rottnest Island. She was also great with the advise for us to get the hop on hop off bus so that we could see the wildlife without walking to far.

Was this review helpful? Yes
Fremantle Visit... C, Manager at Fremantle Visitor Centre, responded to this review

Thank you for your great review and feedback. It's fantastic to hear we were able to assist you with an array of things to see and do in the area. We do hope we can assist you again in the near future. More 

Viena, Austria
Level Contributor
32 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 12, 2015

I went there to get a map, and I came out with a complete explanation of what to do and where to go. Brilliant!

Was this review helpful? Yes
Fremantle Visit... C, Manager at Fremantle Visitor Centre, responded to this review

Thanks for taking the time to write a review Ruth. I am happy to hear my staff and guides were able to provide you with a comprehensive overview of what to see and do. We love to showcase all that Fremantle has to offer which includes many places not listed on the map. We hope we can assist you again... More 

Melbourne, Australia
Level Contributor
19 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed March 12, 2015

There are plenty of signs to the Visitor's Centre from the station and the main street. The visitors centre has pamphlets for various walks including historical and maritime walks which makes it easy to explore the area.

Was this review helpful? Yes
Fremantle Visit... C, Manager at Fremantle Visitor Centre, responded to this review

Thank you for your fantastic review and recommendation. We do try to ensure we have a good array of brochures for visitors that are are specific to the area and the Fremantle Trail range proves to be very popular. Great to hear that you found us via our various signs around the town too. Thanks again and we hope to... More 

Lennox Head, Australia
Level Contributor
436 reviews
226 attraction reviews
common_n_attraction_reviews_1bd8 208 helpful votes
4 of 5 stars Reviewed March 9, 2015 via mobile

Helpful and friendly tourist bureau located conveniently in central Fremantle. Free local maps, good range of brochures and staff willing to helpake this a very good service

Was this review helpful? Yes
Fremantle Visit... C, Manager at Fremantle Visitor Centre, responded to this review

Thank you for your great review and for taking the time to post it. It's great to hear we were able to provide you with all the information you required and that the staff could assist. We trust you had a lovely visit. Hope to see you again really soon. More 

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Questions & Answers

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  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?