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Address: Kings Square | 8 William Street, Fremantle, Western Australia 6160, Australia
Phone Number: 61 8 9431 7878
Website
Today
9:00 am - 5:00 pm
Open now
See all hours
Hours:
Sun 10:00 am - 4:00 pm
Mon - Fri 9:00 am - 5:00 pm
Sat 9:00 am - 4:00 pm
Visit Fremantle Visitor Centre like an insider
Top Rated
$63*
and up
Perth and Fremantle Tour with Optional Swan River Cruise

TripAdvisor Reviewer Highlights

Read all 62 reviews
Visitor rating
  • 24
    Excellent
  • 27
    Very good
  • 6
    Average
  • 2
    Poor
  • 3
    Terrible
Very helpful

There are plenty of signs to the Visitor's Centre from the station and the main street. The visitors centre has pamphlets for various walks including historical and maritime... read more

4 of 5 starsReviewed March 12, 2015
travellingtomonttrem
,
Melbourne, Australia
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62 Reviews from our TripAdvisor Community

Date | Rating
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English first
Viena, Austria
Senior Contributor
30 reviews 30 reviews
9 attraction reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 12, 2015

I went there to get a map, and I came out with a complete explanation of what to do and where to go. Brilliant!

Was this review helpful? Yes
Fremantle Visit... C, Manager at Fremantle Visitor Centre, responded to this review

Thanks for taking the time to write a review Ruth. I am happy to hear my staff and guides were able to provide you with a comprehensive overview of what to see and do. We love to showcase all that Fremantle has to offer which includes many places not listed on the map. We hope we can assist you again... More 

Melbourne, Australia
Contributor
19 reviews 19 reviews
12 attraction reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 12, 2015

There are plenty of signs to the Visitor's Centre from the station and the main street. The visitors centre has pamphlets for various walks including historical and maritime walks which makes it easy to explore the area.

Was this review helpful? Yes
Fremantle Visit... C, Manager at Fremantle Visitor Centre, responded to this review

Thank you for your fantastic review and recommendation. We do try to ensure we have a good array of brochures for visitors that are are specific to the area and the Fremantle Trail range proves to be very popular. Great to hear that you found us via our various signs around the town too. Thanks again and we hope to... More 

Lennox Head, Australia
Top Contributor
414 reviews 414 reviews
220 attraction reviews
201 helpful votes 201 helpful votes
4 of 5 stars Reviewed March 9, 2015 via mobile

Helpful and friendly tourist bureau located conveniently in central Fremantle. Free local maps, good range of brochures and staff willing to helpake this a very good service

Was this review helpful? Yes
Fremantle Visit... C, Manager at Fremantle Visitor Centre, responded to this review

Thank you for your great review and for taking the time to post it. It's great to hear we were able to provide you with all the information you required and that the staff could assist. We trust you had a lovely visit. Hope to see you again really soon. More 

shah alam
Senior Contributor
35 reviews 35 reviews
25 attraction reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 14, 2015

a lot of souvenirs, good to go with some local so that they can recommend the right shop to get the best bargain in town.

Was this review helpful? Yes
Fremantle Visit... C, Manager at Fremantle Visitor Centre, responded to this review

Thank you for your review and your positive comments. We try to ensure our merchandise is locally sourced and can't be found in many other stores, so appreciate your feedback. We hope we can assist in the future. More 

Hawick
Top Contributor
214 reviews 214 reviews
69 attraction reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed January 30, 2015

Gained loads of useful info here, on Fremantle and Perth. Very chatty, friendly staff. Located in centre of town.

Was this review helpful? Yes
Fremantle Visit... C, Manager at Fremantle Visitor Centre, responded to this review

Thank you for you for your great review and for calling into the centre to gather some information. I will be sure to pass your comments onto my staff and volunteers. We look forward to assisting you again when you are next in Fremantle. P.S You wouldn't believe it but my family live in the borders, my grandparents live in... More 

Canada
Senior Reviewer
9 reviews 9 reviews
3 attraction reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 26, 2015

Talk about patient - I must have had a million question and not once did they make me feel like I was annoying them. Thank you ladies for helping me with all my Fremantle Travel plans. You made a lonely traveller feel very welcomed.

Was this review helpful? Yes
Fremantle Visit... C, Manager at Fremantle Visitor Centre, responded to this review

Hi Ella, Thank you for taking the time to write a review. I am very glad my staff and volunteers could help you with all your queries. We often have a number of visitors who haven't visited Fremantle (or Australia) before and they too will come in with a list of questions so you are not alone, thanks for popping... More 

Perth, Australia
Top Contributor
73 reviews 73 reviews
49 attraction reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed December 14, 2014

No, we don't want to buy real estate. No, we don't like condescending volunteers and yes, we would like something other than a street map and piles of advertising. They're MUCH friendlier in the library right inside the town hall. Maybe I was just there on a bad day. I hope so.

Was this review helpful? Yes 1
Fremantle Visit... C, Manager at Fremantle Visitor Centre, responded to this review

Hi Sharon, I appreciate you providing your feedback however I am very concerned and a little confused with the comments you mentioned. To enable me to follow this up can you please email me on: info@visitfremantle.com.au or call the Centre on (08)9431-7878 and advise what your initial query was and roughly when you visited the Centre. As you can see... More 

Senior Contributor
32 reviews 32 reviews
26 attraction reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 9, 2014

Really lovely ladies that answered our questions while we were there. The highlight was to loan cycle to get around Fremantle. We get to visit at least 3-4 places on bike and it was really a good experience.

Was this review helpful? Yes
Fremantle Visit... C, Manager at Fremantle Visitor Centre, responded to this review

Thank you for your fantastic review. Our staff and volunteers do strive to assist with all queries that we receive. I am also glad to hear you were able to explore Fremantle by using one of our free hire bikes. They are very popular in deed. More 

San Diego, California
Top Contributor
298 reviews 298 reviews
138 attraction reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed November 28, 2014

There was no wait to meet with someone when you entered the visitors center, since there were lots of volunteers working there. They knew what they were talking about, and were very helpful with professional handouts for us.

Was this review helpful? Yes
Fremantle Visit... C, Manager at Fremantle Visitor Centre, responded to this review

Thank you for taking the time to write your review. We are very lucky to have 40 fantastic volunteers that assist in our Visitor Centre. As you mentioned they are very knowledgeable and are passionate ambassadors for our City. I will be sure to pass your comments onto them. We hope we can assist you again in the future. More 

Yallingup
Top Contributor
78 reviews 78 reviews
24 attraction reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 16, 2014 via mobile

We were looking for last minute reasonable priced Accomodation. Rang centre & we had Unit sorted immediately at a good price, Highly recommend.

Was this review helpful? Yes
Fremantle Visit... C, Manager at Fremantle Visitor Centre, responded to this review

Thank you for your great review Trish. I am happy to hear that my staff could assist you with your last minute request. We do hope that we can assist you again in the future. More 

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  • Is there a restaurant or café onsite?