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Address: Kings Square | 8 William Street, Fremantle, Western Australia 6160, Australia
Phone Number: 61 8 9431 7878
Website
Today
9:00 am - 4:00 pm
Closed now
See all hours
Hours:
Sun 10:00 am - 4:00 pm
Mon - Fri 9:00 am - 5:00 pm
Sat 9:00 am - 4:00 pm
Visit Fremantle Visitor Centre like an insider
Top Rated
More Info
$63*
and up
Perth and Fremantle Tour with Optional Swan River...

TripAdvisor Reviewer Highlights

Read all 64 reviews
Visitor rating
  • 26
    Excellent
  • 27
    Very good
  • 6
    Average
  • 2
    Poor
  • 3
    Terrible
Very helpful

There are plenty of signs to the Visitor's Centre from the station and the main street. The visitors centre has pamphlets for various walks including historical and maritime... read more

4 of 5 starsReviewed March 12, 2015
travellingtomonttrem
,
Melbourne, Australia
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64 Reviews from our TripAdvisor Community

Date | Rating
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English first
Banora Point
Senior Contributor
21 reviews 21 reviews
9 attraction reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 20, 2015 NEW

Called as we were a bit lost. Very friendly hepful staff. Got us on track, gave us excellent directions and great tips and what to see.

Was this review helpful? Yes
Greater Sydney, Australia
Top Contributor
53 reviews 53 reviews
40 attraction reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 2, 2015

The lady at the visitor centre was very helpful. She helped us find accommodation and booked our ticket to Rottnest Island. She was also great with the advise for us to get the hop on hop off bus so that we could see the wildlife without walking to far.

Was this review helpful? Yes
Viena, Austria
Senior Contributor
32 reviews 32 reviews
10 attraction reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 12, 2015

I went there to get a map, and I came out with a complete explanation of what to do and where to go. Brilliant!

Was this review helpful? Yes
Fremantle Visit... C, Manager at Fremantle Visitor Centre, responded to this review

Thanks for taking the time to write a review Ruth. I am happy to hear my staff and guides were able to provide you with a comprehensive overview of what to see and do. We love to showcase all that Fremantle has to offer which includes many places not listed on the map. We hope we can assist you again... More 

Melbourne, Australia
Contributor
19 reviews 19 reviews
12 attraction reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 12, 2015

There are plenty of signs to the Visitor's Centre from the station and the main street. The visitors centre has pamphlets for various walks including historical and maritime walks which makes it easy to explore the area.

Was this review helpful? Yes
Fremantle Visit... C, Manager at Fremantle Visitor Centre, responded to this review

Thank you for your fantastic review and recommendation. We do try to ensure we have a good array of brochures for visitors that are are specific to the area and the Fremantle Trail range proves to be very popular. Great to hear that you found us via our various signs around the town too. Thanks again and we hope to... More 

Lennox Head, Australia
Top Contributor
423 reviews 423 reviews
222 attraction reviews
207 helpful votes 207 helpful votes
4 of 5 stars Reviewed March 9, 2015 via mobile

Helpful and friendly tourist bureau located conveniently in central Fremantle. Free local maps, good range of brochures and staff willing to helpake this a very good service

Was this review helpful? Yes
Fremantle Visit... C, Manager at Fremantle Visitor Centre, responded to this review

Thank you for your great review and for taking the time to post it. It's great to hear we were able to provide you with all the information you required and that the staff could assist. We trust you had a lovely visit. Hope to see you again really soon. More 

shah alam
Senior Contributor
35 reviews 35 reviews
25 attraction reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 14, 2015

a lot of souvenirs, good to go with some local so that they can recommend the right shop to get the best bargain in town.

Was this review helpful? Yes
Fremantle Visit... C, Manager at Fremantle Visitor Centre, responded to this review

Thank you for your review and your positive comments. We try to ensure our merchandise is locally sourced and can't be found in many other stores, so appreciate your feedback. We hope we can assist in the future. More 

Hawick
Top Contributor
218 reviews 218 reviews
70 attraction reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed January 30, 2015

Gained loads of useful info here, on Fremantle and Perth. Very chatty, friendly staff. Located in centre of town.

Was this review helpful? Yes
Fremantle Visit... C, Manager at Fremantle Visitor Centre, responded to this review

Thank you for you for your great review and for calling into the centre to gather some information. I will be sure to pass your comments onto my staff and volunteers. We look forward to assisting you again when you are next in Fremantle. P.S You wouldn't believe it but my family live in the borders, my grandparents live in... More 

Canada
Senior Reviewer
9 reviews 9 reviews
3 attraction reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 26, 2015

Talk about patient - I must have had a million question and not once did they make me feel like I was annoying them. Thank you ladies for helping me with all my Fremantle Travel plans. You made a lonely traveller feel very welcomed.

Was this review helpful? Yes
Fremantle Visit... C, Manager at Fremantle Visitor Centre, responded to this review

Hi Ella, Thank you for taking the time to write a review. I am very glad my staff and volunteers could help you with all your queries. We often have a number of visitors who haven't visited Fremantle (or Australia) before and they too will come in with a list of questions so you are not alone, thanks for popping... More 

Perth, Australia
Top Contributor
74 reviews 74 reviews
49 attraction reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed December 14, 2014

No, we don't want to buy real estate. No, we don't like condescending volunteers and yes, we would like something other than a street map and piles of advertising. They're MUCH friendlier in the library right inside the town hall. Maybe I was just there on a bad day. I hope so.

Was this review helpful? Yes 1
Fremantle Visit... C, Manager at Fremantle Visitor Centre, responded to this review

Hi Sharon, I appreciate you providing your feedback however I am very concerned and a little confused with the comments you mentioned. To enable me to follow this up can you please email me on: info@visitfremantle.com.au or call the Centre on (08)9431-7878 and advise what your initial query was and roughly when you visited the Centre. As you can see... More 

Senior Contributor
32 reviews 32 reviews
26 attraction reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 9, 2014

Really lovely ladies that answered our questions while we were there. The highlight was to loan cycle to get around Fremantle. We get to visit at least 3-4 places on bike and it was really a good experience.

Was this review helpful? Yes
Fremantle Visit... C, Manager at Fremantle Visitor Centre, responded to this review

Thank you for your fantastic review. Our staff and volunteers do strive to assist with all queries that we receive. I am also glad to hear you were able to explore Fremantle by using one of our free hire bikes. They are very popular in deed. More 

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Questions & Answers

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?