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Address: Rynek Glowny 30 | ul. Grodzka 28/30, Krakow 31-042, Poland
Phone Number: +48 (012) 346 38 99
Website
Today
9:00 am - 8:00 pm
Closed now
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Hours:
Sun - Sat 9:00 am - 8:00 pm
Description: DiscoverCracow.eu is one of the biggest tour operators specialising in...
DiscoverCracow.eu is one of the biggest tour operators specialising in inbound tourism based in the royal city of Cracow. We provide our clients with over 150 services, all of which are carefully researched and organised, multi-languages and available throughout Poland. We can be contacted via telephone, fax, e-mail and chat. If you send us a message, we shall get in touch with you and answer any questions. We can be contacted 7 days a week, between 8 a.m. and 8 p.m. Discover Cracow has been also customizing all-inclusive tours for groups, all individually designed, with understanding of the group profile and interest. We offer flexible group tours, and we can simply suit to needs and satisfy taste of the most demanding travellers. Our customer can choose from variety of hotels, tours and attractions.
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Visit like an insider
$10*
and up

TripAdvisor Reviewer Highlights

Read all 222 reviews
Visitor rating
  • 169
    Excellent
  • 33
    Very good
  • 8
    Average
  • 7
    Poor
  • 5
    Terrible
Might have been better if ...

we had a better tour guide and we weren't rushed through the museum. We booked our tour with Discover Cracow. We were picked up from our hotel and we supposed to watch a... read more

4 of 5 starsReviewed May 27, 2014
Jacsdaughter
,
London, United Kingdom
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222 Reviews from our TripAdvisor Community

Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
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  • Polish first
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English first
London, United Kingdom
Contributor
19 reviews 19 reviews
9 attraction reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 27, 2014

we had a better tour guide and we weren't rushed through the museum. We booked our tour with Discover Cracow. We were picked up from our hotel and we supposed to watch a film prior to arriving at Auschwitz in the minibus except the equipment was not working so we could not watch it. It would have been good to... More 

Was this review helpful? Yes
Patrycja M, Kierownik sprzedaży at Discover Cracow - Day Tours, responded to this review

Dear Jacsdaughter, Thank you for sharing your opinion with us. We are constantly looking for improvements so any piece of advice is appreciated. You are right that film during the way to Auschwitz is good introductory. We are very sorry that equipment was not working. I would like to assure you that we dealt with this inconvience. Indeed Auschwitz Birkenau... More 

Edinburgh Scotland
Contributor
20 reviews 20 reviews
9 attraction reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed May 21, 2014

We went on an excellent half-day tour to the salt mines with Discover Krakow. They picked us up in a minibus from our hotel. The drive is about 30 minutes. On arrival you go down steps - 382 to be precise - into the mine. We were told that if essential, one could go down in a lift. However, if... More 

Was this review helpful? Yes
Patrycja M, Kierownik sprzedaży at Discover Cracow - Day Tours, responded to this review

Hello Anna096, Thank you for choosing tours with DiscoverCracow. We are happy that you enjoyed the Salt Mine. Sightseeing indeed involve a lot of walking but as you mentioned it is worth. Although I admire that you go down with claustrophobia. Exit is via traditional mining lifts and believe is an additional attraction :) Thank you for your feedback, greetings... More 

Horsham, United Kingdom
Contributor
19 reviews 19 reviews
7 attraction reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed May 15, 2014

Tour bus picked us up from the hotel on time, no problem, but when getting to Auschwitz where we had to split up with regards to language, that's where it all started to go wrong. The guide at Auschwitz/Berkanau was great, but it was the Discover Cracow ladies that did not seem to know what they were doing, who they... More 

Review collected in partnership with this attraction

Was this review helpful? Yes
Patrycja M, Kierownik sprzedaży at Discover Cracow - Day Tours, responded to this review

Dear Helena W, Thank you for feedback. We do our best to assure quality services to our guest. We are constantly looking for improvements and that is why we are concered about each opinion. I believe that our tour leader always do their best to make tour as much comfortable as possible for all participants. Nevertheless we will pay more... More 

Manchester, United Kingdom
Top Contributor
73 reviews 73 reviews
5 attraction reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed April 22, 2014

went on the auswietz and birkenau tour we were picked up at our hotel on time then on the journey which takes about an hour we were shown a film about the liberation of the camps. on arrival you are allocated a guide ours was rishard he was excellent and really passionate about what he was telling you. all in... More 

Was this review helpful? Yes
Patrycja M, Kierownik sprzedaży at Discover Cracow - Day Tours, responded to this review

Dear daveb36, We are glad that you have a great experience and decide to share your opinion with us. Thank you and looking forward to welcome you in Krakow someday, Best regards, Patrycja More 

Helsinki, Finland
1 review
5 of 5 stars Reviewed April 20, 2014 via mobile

We booked the trip to auswitz for the next day from discover krakow via phone at about 9pm on the night before. The discover krakow was slightly more expensive (about 135zl/person) than the other operators who were selling their trips on the street for about 99zl but I assure that this was worth it! The transportation arrived on time and... More 

Was this review helpful? Yes
Patrycja M, Kierownik sprzedaży at Discover Cracow - Day Tours, responded to this review

Hello Henri K, Thank you for detailed description of your tour. Believe that would be helpful for future travellers as you highlight all important features of service. We appreciate your recommendation. Thank you and feel invited to check out our other services. Greetings from Krakow, Patrycja More 

Norfolk, England, UK
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 17, 2014

Booked trips to Auschwitz/Berkanau and Wieliczka Salt Mines through Viator and was taken by Discover Crakow. As it was a first time for me booking trips on-line, I was a little nervous if all would be well! No need to have worried as I was picked up from the hotel at the given times on both days and greeted by... More 

Was this review helpful? Yes 1
Patrycja M, Kierownik sprzedaży at Discover Cracow - Day Tours, responded to this review

Dear BarbieBestFriend, We do appreciate your feedback and are happy that you have enjoyed tours. Our guest's experience is always at the first place. Will pass your nice opinion to our team. Feel invited to check out our other tours, Best regards, Patrycja More 

Leighton Buzzard, United Kingdom
Top Contributor
52 reviews 52 reviews
13 attraction reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed April 16, 2014

Both our trips booked via Sodispar were with this company and they were very efficient and their guides very good, especially the Auschwitz lady

Was this review helpful? Yes
Patrycja M, Kierownik sprzedaży at Discover Cracow - Day Tours, responded to this review

Dear Wendy B, We are really glad that you shared your opinion with us. Feedback from satisfied guest is always best motivation. Thank you and best regards, Patrycja More 

Green Bay, Wisconsin
Senior Contributor
28 reviews 28 reviews
9 attraction reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 10, 2014

We ended up booking the Auschwitz Birkenau Memorial and Museum tour via our hotel. I am so glad that we did. The price was very reasonable since they covered admission fees and they picked us up at the hotel. The long haul transportation guide was very accommodating for the passengers during the travel (my sister gets car sick and they... More 

Was this review helpful? Yes
Patrycja M, Kierownik sprzedaży at Discover Cracow - Day Tours, responded to this review

Dear Mark S, Thank you for valuable review! We are very happy to hear about our guest experience and your enthusiastic opinion is best reward. We are constantly improving quality of our tours to deliver comfortable, memorable and seamless services. We are glad that you have appreciated our work. Feel invited to check out our other tours, Best regards, Patrycja More 

Dublin, Ireland
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 9, 2014

We would highly recommend this company. Excellent from start to finish. We were treated very kindly by Joanna and our tour guide. Really lovely people. Very informative tour. Book with this company you wont be disappointed

Was this review helpful? Yes
Patrycja M, Kierownik sprzedaży at Discover Cracow - Day Tours, responded to this review

Dear Sharon1972_11, Thank you for recommendation. We are very glad to know that you have enjoyed our services. Your positive review is for us best reward and motivation. We will be happy to offer you more tours if you decide to come back to Krakow! Best regards, Patrycja More 

Dublin
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 7, 2014

This is a great company to take a tour with.My wife and I booked it through the Hilton Garden reception desk. The bus was on time, the driver was friendly and extremely helpful to passengers with special needs. He even lifted a motorised wheelchair single handedly on and off the bus four times! The Guide (Anna?) was friendly professional and... More 

Was this review helpful? Yes 2
Patrycja M, Kierownik sprzedaży at Discover Cracow - Day Tours, responded to this review

Dear frtedcrilly, Thank you for feedback! I will share your review with our team. We always have in mind our guest's opinions. Currently we are working on improvements for disabled people to make their tours with us more comfortable. Best wishes, Patrycja More 

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