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Discover Cracow - Day Tours

Rynek Glowny 30 | ul. Grodzka 28/30, Krakow 31-042, Poland
+48 (012) 346 38 99
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Ranked #81 of 149 activities in Krakow
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Type: Tours
Owner description: DiscoverCracow.eu is one of the biggest tour operators specialising in inbound tourism based in the royal city of Cracow. We provide our clients with... more » Owner description: DiscoverCracow.eu is one of the biggest tour operators specialising in inbound tourism based in the royal city of Cracow. We provide our clients with over 150 services, all of which are carefully researched and organised, multi-languages and available throughout Poland. We can be contacted via telephone, fax, e-mail and chat. If you send us a message, we shall get in touch with you and answer any questions. We can be contacted 7 days a week, between 8 a.m. and 8 p.m. Discover Cracow has been also customizing all-inclusive tours for groups, all individually designed, with understanding of the group profile and interest. We offer flexible group tours, and we can simply suit to needs and satisfy taste of the most demanding travellers. Our customer can choose from variety of hotels, tours and attractions. « less
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129 reviews from our community

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Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Spanish first
  • Any
English first
Stoke-on-Trent, England
Contributor
13 reviews 13 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 29, 2014

Booked at the information centre off the main square, simple and informative. Collection from our hotel was on time, and during the drive to Auschwitz the video film gave us a further insight and background which was interesting and informative. Our English speaking guide was fantastic and a credit to the Tour company his knowledge and presentation made this trip... More

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 26, 2014

We went to Auschwitz and to the salt mine with discover Cracow which we organised with our hotel. They were so well organised and picked us up straight from our hotel and dropped us back at the hotel after! The tour guides were great, especially the man we had at Auschwitz that took the time to get to know us... More

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2 reviews
5 of 5 stars Reviewed June 22, 2014 via mobile

A very nice hotel, new and clean and close to the center with many interesting places. We went to Zakopane with "Discover Cracow" and our guide and driver Tom was a very secure driver and he taught us a lot in a very interesting way. We are very pleased with our guide Tom! Thank you!

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Patrycja M, Kierownik sprzedaży at Discover Cracow - Day Tours, responded to this review

Hello KW123Hagern, Thank you for sharing your experience with us - all reviews are highly appreciated. We believe that our guides always do their best to make our guest's visit unforgettable. I will pass your opinion on Tom who was your guide in Zakopane. Thanks and regards, Patrycja More

Dundee, South Africa
Reviewer
5 reviews 5 reviews
5 attraction reviews
4 of 5 stars Reviewed June 12, 2014

Being picked up and dropped off at our hotel was great. Being in a small group going through the sites was a plus as we could hear all the guide was saying and could appreciate what we were seeing without being rushed. Also that fees were included in the price meant we did not habe to stand in queues. All... More

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Patrycja M, Kierownik sprzedaży at Discover Cracow - Day Tours, responded to this review

Hello Pamela M, We are really glad that you get back with your opinion about our services. It is great reward to hear that we met your expectations. Indeed Small Group tours assure personal attention of guide what we believe it is really important during sightseeing. Thank you for valuable recommendation, Greetings from Krakow, Patrycja More

Belfast, United Kingdom
Contributor
15 reviews 15 reviews
7 attraction reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 5, 2014

Got picked up and left off at hotel. Tour guides where helpful. Tour guide who took us round the Auschwitz was really informative, found alot out that other people didnt know. Was great as could book this through the hostel.

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Patrycja M, Kierownik sprzedaży at Discover Cracow - Day Tours, responded to this review

Hello EmmaDouglas, Thank you for choosing Discover Cracow and sharing your opinion with us. We are happy to hear that our tour let you find out new facts about Auschwitz Birkenau. Thank you for pointing out that booking with us is easy and comfortable. Greetings from Krakow, Patrycja More

London, United Kingdom
Contributor
12 reviews 12 reviews
6 attraction reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 27, 2014

we had a better tour guide and we weren't rushed through the museum. We booked our tour with Discover Cracow. We were picked up from our hotel and we supposed to watch a film prior to arriving at Auschwitz in the minibus except the equipment was not working so we could not watch it. It would have been good to... More

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Patrycja M, Kierownik sprzedaży at Discover Cracow - Day Tours, responded to this review

Dear Jacsdaughter, Thank you for sharing your opinion with us. We are constantly looking for improvements so any piece of advice is appreciated. You are right that film during the way to Auschwitz is good introductory. We are very sorry that equipment was not working. I would like to assure you that we dealt with this inconvience. Indeed Auschwitz Birkenau... More

Edinburgh Scotland
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 21, 2014

We went on an excellent half-day tour to the salt mines with Discover Krakow. They picked us up in a minibus from our hotel. The drive is about 30 minutes. On arrival you go down steps - 382 to be precise - into the mine. We were told that if essential, one could go down in a lift. However, if... More

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Patrycja M, Kierownik sprzedaży at Discover Cracow - Day Tours, responded to this review

Hello Anna096, Thank you for choosing tours with DiscoverCracow. We are happy that you enjoyed the Salt Mine. Sightseeing indeed involve a lot of walking but as you mentioned it is worth. Although I admire that you go down with claustrophobia. Exit is via traditional mining lifts and believe is an additional attraction :) Thank you for your feedback, greetings... More

Horsham, United Kingdom
Contributor
19 reviews 19 reviews
7 attraction reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed May 15, 2014

Tour bus picked us up from the hotel on time, no problem, but when getting to Auschwitz where we had to split up with regards to language, that's where it all started to go wrong. The guide at Auschwitz/Berkanau was great, but it was the Discover Cracow ladies that did not seem to know what they were doing, who they... More

Review collected in partnership with this attraction

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Patrycja M, Kierownik sprzedaży at Discover Cracow - Day Tours, responded to this review

Dear Helena W, Thank you for feedback. We do our best to assure quality services to our guest. We are constantly looking for improvements and that is why we are concered about each opinion. I believe that our tour leader always do their best to make tour as much comfortable as possible for all participants. Nevertheless we will pay more... More

Manchester, United Kingdom
Top Contributor
56 reviews 56 reviews
5 attraction reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed April 22, 2014

went on the auswietz and birkenau tour we were picked up at our hotel on time then on the journey which takes about an hour we were shown a film about the liberation of the camps. on arrival you are allocated a guide ours was rishard he was excellent and really passionate about what he was telling you. all in... More

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Patrycja M, Kierownik sprzedaży at Discover Cracow - Day Tours, responded to this review

Dear daveb36, We are glad that you have a great experience and decide to share your opinion with us. Thank you and looking forward to welcome you in Krakow someday, Best regards, Patrycja More

Helsinki, Finland
1 review
5 of 5 stars Reviewed April 20, 2014 via mobile

We booked the trip to auswitz for the next day from discover krakow via phone at about 9pm on the night before. The discover krakow was slightly more expensive (about 135zl/person) than the other operators who were selling their trips on the street for about 99zl but I assure that this was worth it! The transportation arrived on time and... More

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Patrycja M, Kierownik sprzedaży at Discover Cracow - Day Tours, responded to this review

Hello Henri K, Thank you for detailed description of your tour. Believe that would be helpful for future travellers as you highlight all important features of service. We appreciate your recommendation. Thank you and feel invited to check out our other services. Greetings from Krakow, Patrycja More

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