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Address: Rynek Glowny 30 | ul. Grodzka 28/30, Krakow 31-042, Poland
Phone Number: +48 (012) 346 38 99
Website
Today
9:00 am - 8:00 pm
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Hours:
Sun - Sat 9:00 am - 8:00 pm
Description: DiscoverCracow.eu is one of the biggest tour operators specialising in...
DiscoverCracow.eu is one of the biggest tour operators specialising in inbound tourism based in the royal city of Cracow. We provide our clients with over 150 services, all of which are carefully researched and organised, multi-languages and available throughout Poland. We can be contacted via telephone, fax, e-mail and chat. If you send us a message, we shall get in touch with you and answer any questions. We can be contacted 7 days a week, between 8 a.m. and 8 p.m. Discover Cracow has been also customizing all-inclusive tours for groups, all individually designed, with understanding of the group profile and interest. We offer flexible group tours, and we can simply suit to needs and satisfy taste of the most demanding travellers. Our customer can choose from variety of hotels, tours and attractions.
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Visit like an insider
$10*
and up

TripAdvisor Reviewer Highlights

Read all 226 reviews
Visitor rating
  • 171
    Excellent
  • 33
    Very good
  • 9
    Average
  • 8
    Poor
  • 5
    Terrible
Auschwitz day tour

We found the Auschwitz tour to be very good. The cost was very reasonable. Sophie met us and was on the coach to the site. She had some technical difficulty with the sound for... read more

5 of 5 starsReviewed May 18, 2015
Dean P
,
Goldsboro
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226 Reviews from our TripAdvisor Community

Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Goldsboro
2 reviews
5 of 5 stars Reviewed May 18, 2015 NEW

We found the Auschwitz tour to be very good. The cost was very reasonable. Sophie met us and was on the coach to the site. She had some technical difficulty with the sound for the documentary but corrected it. At the site our guide was Edyta. She was excellent and knew so much about the history of the camps. This... More 

Was this review helpful? Yes
Melbourne, Australia
Senior Contributor
24 reviews 24 reviews
14 attraction reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 12, 2015

We enjoyed the tour and our tour leaders on the day were lovely, so I wanted to rate this higher, but there were a couple of things holding me back. Firstly, our initial booking was for the earliest departure, small-group minivan tour to Auschwitz-Birkenau. We wanted to get there before the peak crowds hit, and (since we were only in... More 

Was this review helpful? Yes
Peterborough, United Kingdom
Reviewer
5 reviews 5 reviews
3 attraction reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 7, 2015

We pre-booked on line 2 tours before arriving in Krakow and confirmed all arrangements by email in advance. This did not prevent this tour operator from providing poor customer service on each occasion. Yesterday, we got to the agreed pick up point (a hotel round the corner from the apartment we were staying) 20 minutes before the confirmed pick up... More 

Was this review helpful? Yes
Patrycja M, Director of Sales at Discover Cracow - Day Tours, responded to this review

Dear gibbsaw, Thank you booking with us and posting your feedback. I have investigated mentioned situation and would like to apologize for the mistake. My collegue from booking department have confirmed with you pick up at the hotel nearby your apartments although she forgot to update it. That is why our driver were waiting in front of your apartments. We... More 

Houston, Texas
Top Contributor
326 reviews 326 reviews
99 attraction reviews
364 helpful votes 364 helpful votes
5 of 5 stars Reviewed May 4, 2015

Booked a 2 day tour with Viator who used Discover Cracow. We did Auschwitz/Birkenau the first day (pick up at 7:15 am from our hotel - Sheraton) and Wieliczka Salt Mine (8:45 am pick up) the second day. Pick up was more or less punctual (about 5 minutes late first day and on time the second). They use mid sized... More 

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Liverpool, United Kingdom
Senior Contributor
34 reviews 34 reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed May 1, 2015

We did the combined Auschwitz/Birkenau and Wielicka Salt mine tours in one day, and had a really great time and got really good value for money. The 2 representatives Sophie and Sijmon were really helpful and friendly and did a really good job, and organised everything really well. The tour guides at both locations were very good and entertained/informed us... More 

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Billingham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 29, 2015

we used discover Cracow for our day trip to Auschwitz. Absolutely faultless from start to finish and very well organised. Luxury mini coach picked us and dropped at hotel. Tour guide Anna on the coach was brilliant. Well worth the money and would thoroughly recommend.

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Worcester, United Kingdom
Senior Contributor
48 reviews 48 reviews
13 attraction reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed April 27, 2015

Booked a trip to the salt mines, via our hotel, for next day for four people and given confirmation print out. Mini bus arrived at the hotel on time. All good so far. Driver looked a bit puzzled and when I showed him our booking reference he was obviously expecting two passengers and not four. As he was checking our... More 

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Vienna, Austria
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 20, 2015

We did two tours with Discover Cracow on two different days. The first one was to the salt mines, we hopped on a new Minibus and get off at the mine, where a guide from the mine itself made a funny tour with us. In general, this tour was very interesting, but in our impression, more a ride there and... More 

Was this review helpful? Yes 1
Essex, England
Top Contributor
64 reviews 64 reviews
17 attraction reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed April 18, 2015

The company seemed a little disorganised when we arrived and departed from the venue, but things were soon sorted out. An excellent tour, but make sure you will be up for the task - there are over 800 steps, 350 of which you do straight off at the very beginning. There is also a lot walking. But what you see... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 16, 2015

Can't fault the service very well organised. Hotel pick up and drop off. They turned up exactly on time. We had the choice to be dropped off at a different location on return. Comfortable and modern mini bus and Sophie the guide was very pleasant.

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  • Will you pick up and drop off at my hotel?
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