Good tour - we really enjoyed being able to explore Auschwitz on our own but having some more guidance from Phil at Birkenau. He was knowledgeable but very friendly. He was also able to accommodate our request for a lactose-free lunch. The tour day was intense but a good combination ending with the salt mines. More

We were a bit wary, booking an excursion to Auschwitz, Birkenau and the Salt Mines, over the internet, but PHIL put us at ease, by answering any questions we had within in a few hours of asking them. Phil picked us up promptly at 8am, and we went in his MPV with another couple, which was very comfortable. On the... More

I made arrangements with Phil via email. He was prompt, arriving to pick us up at our hotel. His van fit 6 of us comfortably. He showed a very informative film on the ride from Krakow to Auschwitz. When we arrived, he made all the arrangements for tickets. He showed us the high lights on the map and told us... More

We went on a tour with Phil to Auschwitz, Birkenau and the Salt mines. At Auschwitz Phil told us the most interesting parts to visit. At Birkenau Phil guided us round the most preserved parts, which the big tour groups missed out. He was an excellent guide, and we found the whole day out extremely interesting. We also purchased the... More

I was recommended Phil through friends who had visited Krakow in December, I was able to contact him via phone obtain some guidance on our planned trip and book online and pay through paypal. Phil was an excellent guide he took us to auchwich and then the salt mines , promptly picked us up ay our hotel and left us... More

I booked Krakow tours after reading reviews on Tripadvisor and was not disappointed. Phils colleague, irish Maurice, picked me up from hotel on time and got us to Auschwitz safely despite snow and ice and temps of minus 12. You watch a dvd in the minibus which saves time at the camps. We met Phil there who gave us a... More

We booked Phil after reading review on Trip advisor. We used his company to collect us from the airport, which went without a hitch. We also booked him for a day trip to Auschwitz and the salt mines. Phil picked us up at the Hotel and off we went, collecting 3 other peope en route, the drive to Auschwitz was... More

Phil took a friend and myself on the combined Aushwitz and salt mine tour. The booking process had no hitches and nothing was too much trouble for Phil. We were joined by two male students. We all hit it off and had a really pleasent, amusing day. Phil also organised a superb packed lunch. A real gent. B More

As I have an interest in History when going Poland a must was Auschwitz and came across Krakow tours which was ideal as meant we could get the most out of it with no issue of the language barrier. Phil's passion really shows throughout the tour and his tales about his experiences which living in Poland made the hour journey... More