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Cracow City Tours

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Address: Florianska 44, Krakow 31-009 , Poland
Phone Number: +48 12 421 13 27
Website
Description: Cracow City Tours - young, energetic tour company from Cracow...
Cracow City Tours - young, energetic tour company from Cracow, professional attitude and excellent value for low prices. Auschwitz-Birkenau Museum, Salt Mine in Wieliczka, Cracow Old Town Sightseeing, Nowa Huta, Zakopane, Dunajec, Częstochowa and many more. The meeting point located in the city centre and easy to be found. No hotel pick-up as we don’t intend to torture you going around the town and collecting people from other hotels. Groups can expect individual treatment.
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TripAdvisor Reviewer Highlights

Read all 493 reviews
Visitor rating
  • 379
    Excellent
  • 84
    Very good
  • 12
    Average
  • 11
    Poor
  • 7
    Terrible
Most recent review
Very informative tour

We booked this tour as it had very good reviews, we booked in advance online and paid a very good price. It was a pretty full tour however our tour guide (Patricia) was very... read more

5 of 5 starsReviewed March 26, 2015
emilymarsland
,
Leeds, United Kingdom
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493 Reviews from our TripAdvisor Community

Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Leeds, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 26, 2015 NEW

We booked this tour as it had very good reviews, we booked in advance online and paid a very good price. It was a pretty full tour however our tour guide (Patricia) was very informative and passionate about what she was talking about. We really enjoyed the whole tour and would definitely recommend. Although it was very busy, she worked... More 

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 20, 2015

I had no idea what to expect when booking the tour of the Salt Mines through Cracow City Tours, but it was excellent! Simple and comfortable bus shuttle from the city center to the mines, and the English guide we had was simply awesome! Funny yet very well informed and experienced about the salt mines, thank you so much Seba!... More 

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scotalnd
Contributor
19 reviews 19 reviews
3 attraction reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 19, 2015

Went on two seperate tours fort to Auschwitz then to saltmine the next day. Auschwitz was so good dont know why but the buildings were different to what i imagined. Lots to learn about a great insight on how, why and what it was like in the camp. The secnd part of tour at the railway was also very informative... More 

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Stockholm, Sweden
2 reviews
5 of 5 stars Reviewed March 16, 2015

Liked: the bus, the service. Disliked: maybe that there were too short breaks. But thats nothing wrong with the company itself. Thats just that Auschwitz is a very big places to explore.

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Chicago, Illinois
Senior Contributor
25 reviews 25 reviews
6 attraction reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 11, 2015

We toured both Auschwitz-Birkenau and Czestochowa with Kasia from Cracow City Tours. The Auschwitz tour was very smooth - we had guests speaking different languages, and Kasia organized everyone and made sure we knew where to go (no small feat with a busload of people, amidst many other busloads!). Auschwitz requires their tour guides to lead all tours of the... More 

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London, United Kingdom
1 review
5 of 5 stars Reviewed March 4, 2015

During my stay in Krakow i haven't planed to go for some organised trips. I've changed my mind when I saw few pictures from Wieliczka Salt Mine and Auschwitz Birkenau, than I decided to go for both of them with Cracow City Tours. I started from Concentration Camp, trip was really sad but I think that everybody should see that... More 

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Helsinki, Finland
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 3, 2015

Why is this company advertising and cashing customers with "lunch included" trips if there is no lunch served. We took a tour to Auschwitz from Cracow city tours (lunch included). Tour started around 09.00 and we came back to Cracow around 16.00, Tour guides didn't mention anything about the lunch during our tour. After completing the tour, we had to... More 

Was this review helpful? Yes
TomKrak, Owner at Cracow City Tours, responded to this review

Dear Beerm0nster, thank you for leaving your review. I can understand that you have used our services for visiting KL Auschwitz&Birkenau and you are satisfied with them, because you haven't mentioned anything about the tour... You see we are travel agency. We organize tours for foreigners. We are not restaurant and catering company. You are absolutely right! We offer VOUCHERS... More 

Stockholm, Sweden
Top Contributor
72 reviews 72 reviews
25 attraction reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed March 2, 2015

It is very obvious that if you are truly interested in your subject, it shows when you listen to your guide. I have taken many tours but this was one of the best. Auschwitz and Berkinau, a definite must.

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1 review
5 of 5 stars Reviewed February 23, 2015

We took three trips during our stay in krakow. We aged from 16yrs to 65 yrs and would like to say a massive thankyou to cracow city tours. All information about trips was fully explained. During the tours we were looked after extremely well. Tour guides were very informative and able to answer any questions we had. All tour guides... More 

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Aberdeen
Top Contributor
50 reviews 50 reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed February 13, 2015

Can't recommend this lot highly enough. We paid 210PLN (£38) each for our all-day trip to Auschwitz and Wieliczka salt mine. Both were absolutely incredible and humbling in equal measure. Our trips were taken in a safe, comfortable, warm vehicle with a professional and responsible driver. It's a long day, but worth doing if you're strapped for time. We departed... More 

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?