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Krakow Tours by Point Travel DMC

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Address: Szczepanski Square 7, Krakow 31011, Poland
Phone Number: 0048 12 411 36 09
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8:00 am - 4:00 pm
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Hours:
Mon - Sat 8:00 am - 4:00 pm
Description:

KRAKOW TOURS are operated since 1990 by Point Travel DMC - Polish...

KRAKOW TOURS are operated since 1990 by Point Travel DMC - Polish Touroperator. We offer local tours and excursions in Krakow and its environs - day tours in English all year round by bus with free courtesy collection from hotels in Krakow. Luxury Private tours by car, Krakow Sightseeing, Three Faces of Krakow, Tours for KL Auschwitz and Birkenau, Salt Mine Wieliczka, Holy Father John Paul II , Czestochowa - Black Madonna Shrine, Kazimierz - former Jewish District , National Parks : Zakopane, Dunajec River Gorge, raft trip and many other tours. City Breaks packages in Poland with accommodation, tours and transfers.

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Auschwitz-Birkenau Museum Private Tour from Krakow
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TripAdvisor Reviewer Highlights

Read all 86 reviews
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  • 50
    Excellent
  • 22
    Very good
  • 2
    Average
  • 4
    Poor
  • 8
    Terrible
It's a very long day - you need to be fit.

Our hotel was only yards away from the main pick up point, opposite or outside The Sheraton hotel, where collection is at 09-10. The coach takes you to the Auschwitz & Birkenau... read more

4 of 5 starsReviewed November 27, 2015
Richard T
,
Bridgend, Wales, United Kingdom

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86 Reviews from our TripAdvisor Community

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Derby, United Kingdom
Level Contributor
13 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Very informative but harrowing. Damien was an excellent tour guide. Weather cold but added to atmosphere

Helpful?
1 Thank Anna W
Greater Manchester, United Kingdom
Level Contributor
6 reviews
5 of 5 stars Reviewed 1 week ago via mobile

We booked through our UK broker and had no idea what to expect, but we got to the pick up point and were transferred with no problems from the centre of Kraków. The tour organiser on our coach from Point was very friendly and helpful. Once at Auschwitz we had a very gripping visit of around 2 hours and were... More 

Helpful?
Thank Mr J
West Sussex
Level Contributor
12 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I cannot say enough how amazing this trip was. I made a few enquiries by email before we arrived, they were answered quickly and efficiently. The bus arrived bang on time, the trip of just over an hour was helped along by a documentary about the liberation of the camp. Our guide was Damien. He was absolutely brilliant. He took... More 

Helpful?
1 Thank Julie N
Level Contributor
33 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very informative tour lead by Marianne. The bus journey wasn't pleasant, and we were shown a film to remind us about where we were going to visit. At Auschwitz all tour groups were given headsets so we could hear our guide clearly. Marianne was excellent and covered a lot of ground. It was also great that she had another lady... More 

Helpful?
1 Thank haykate
Tywyn
Level Contributor
133 reviews
51 attraction reviews
common_n_attraction_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed December 27, 2015

Whilst the tour at Auschwitz was very interesting and informative and the guide at the venue (her name was polish for 'Blueberry') was fantastic the actual organization was very, very bad. We were picked up quite close to our hotel by a mini-bus but we were dropped off the other side of the city and this required a long walk... More 

Helpful?
Thank Robin P
Krakow T, Guest Relations Manager at Krakow Tours by Point Travel DMC, responded to this review

Dear Mr Robin P We are sorry you were unhappy with a tour. We understand the scale of the problem perfectly and we would like you to know that we will do our best to avoid situation like that. You can be sure that tour guide gets reprimanded. Your review is helpful for us because we train our guides regularly.... More 

Bridgend, Wales, United Kingdom
Level Contributor
730 reviews
410 attraction reviews
common_n_attraction_reviews_1bd8 279 helpful votes
4 of 5 stars Reviewed November 27, 2015

Our hotel was only yards away from the main pick up point, opposite or outside The Sheraton hotel, where collection is at 09-10. The coach takes you to the Auschwitz & Birkenau camps. Your guides pass you over to a local guide employed at the site. These guides rush you around, its very busy and we were there ' out... More 

Helpful?
Thank Richard T
1 review
5 of 5 stars Reviewed November 20, 2015

I visited Krakow with my 85 year old grandmother and e-mailed Krakow Tours by Point Travel to express my concerns with taking her on all of the tours that I had arranged. They told me that they would assure that she was taking care of and they went our of their way to do so. It allowed me to become... More 

Helpful?
Thank Katie T
Phuket, Thailand
Level Contributor
47 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed October 30, 2015

We received the Auschwitz - Birkenau tour as a promotion with Broadway Travel. We telephoned to reconfirm our pick up point/time when we arrived in Krakow and were informed our pickup point was only a 2 minute walk from our hotel. A tour guide arrived before the transport and explained the bus had been held up in the morning traffic.... More 

Helpful?
Thank hyperlocks
Sao Paulo, SP
Level Contributor
11 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 21, 2015

The only company that accepted to pick us up at the airport and go directly to Auschwitz. They payed our taxi from downtown to our appartment and gave us 10% of discount for the second tour (to Wieliczka Salt Mine).

Helpful?
1 Thank luaubr
Malvern, Pennsylvania
Level Contributor
26 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed October 9, 2015

Had the Auschwitz-Birkenau tour with this Ziggy October 7, 2015. Their primary role is to provide transportation and arrange for Auschwitz tour guide in the language requested. They failed on BOTH counts on my tour, as the Auschwitz tour guide didn't speak English (and the operator had to translate), and our tour was left stranded for 45 minutes at the... More 

Helpful?
1 Thank Paul S
Krakow T, Customer Service at Krakow Tours by Point Travel DMC, responded to this review

Dear Paul We are sorry for l bad experience our Guests went through that day. We would like to inform that it was a rare emergency situation was. We were forced to start the tour with just one tour escort. When it comes to KL Auschwitz-Birkenau tour guide - as a tour operator we are dependent on the tour guide... More 

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?