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Busselton Visitor Centre

Busselton Beachfront (Beach End of Queen St), Busselton, Western Australia, Australia
+61 8 9752 5800
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Ranked #7 of 19 attractions in Busselton
Type: Tourist/ Visitor Centers
Owner description: Busselton Visitor Centre offers a comprehensive accommodation, tour and transport booking service, friendly local advice on the best things to see and... more » Owner description: Busselton Visitor Centre offers a comprehensive accommodation, tour and transport booking service, friendly local advice on the best things to see and do in the region, and a great range of local gifts and souvenirs. Drop in to pick up your FREE Visitor Guide and Map, and to take advantage of free WiFi! « less
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43 reviews from our community

Visitor rating
    29
    9
    3
    1
    1
Date | Rating
  • English first
  • Italian first
  • Any
English first
England
Top Contributor
59 reviews 59 reviews
21 attraction reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed August 14, 2014 NEW

We haven't yet visited WA but are heavily into planning a tour of the south-west area in readiness for our trip next February. Living in UK, it can be difficult planning our holiday and not knowing where places are, driving distances, times, etc, etc. The wonderful folk at the Busselton Visitor Centre have come to our aid in so many... More

Was this review helpful? Yes
GeographeBay_Tourism, Visitor Centre Manager at Busselton Visitor Centre, responded to this review

Thank you for your wonderful feedback! We find it an absolute pleasure to help visitors such as yourselves plan their adventure to our region. There are so many fantastic things to see and do here, and we have an excellent team of local experts in place at the Visitor Centre, so we’re in a perfect position to help. Please do... More

Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 26, 2014

I give the 2 thumbs up for the friendly staff at the information centre at busselton jetty. This is the one with a small lighthouse allowing a panoramic view of the jetty from above. We were there on 14July evening just before the centre was due to close around 5pm. As it had been raining earlier in the afternoon, the... More

Was this review helpful? Yes 7
GeographeBay_Tourism, Visitor Centre Manager at Busselton Visitor Centre, responded to this review

Thanks so much for your compliments to our staff! Busselton Visitor Centre is the building next to the Jetty with the lighthouse tower, and it was Natasha who was able to show you up to the top on 14th July. I’m so pleased that you had the chance to enjoy the views of Busselton, they really are spectacular! I hope... More

Nelson, New Zealand
Top Contributor
69 reviews 69 reviews
20 attraction reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed June 21, 2014

We stopped in at the Busselton Visitor Centre to get some help in planning the 4 days we had available to explore the south west coast. We are not from this area so it was all foreign to us. There were plenty of brochures but not a lot of help from the desk. We struck a young blonde girl who... More

Was this review helpful? Yes 1
GeographeBay_Tourism, Visitor Centre Manager at Busselton Visitor Centre, responded to this review

Thank you for taking the time to describe your experience at the Visitor Centre, I am sorry that you were left dissatisfied by our service on this occasion. I noticed that you had a much better subsequent experience at the Dunsborough Visitor Centre, which is reassuring as the Geographe Bay Tourism Association actually runs both Visitor Centres, so they operate... More

Canberra, Australia
1 review
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 27, 2014

Thought we would take advantage of the best source of knowledge about the area, and we couldn't have done better. Best service, best location and best price on the accommodation! A beautiful area......can't wait to return.

Was this review helpful? Yes 15
GeographeBay_Tourism, Visitor Centre Manager at Busselton Visitor Centre, responded to this review

Thank you for getting in touch with the local experts to plan your trip! I am delighted that we were able to help you find a great deal on accommodation and that you loved your stay in the area. We hope that you come back soon! Best wishes, Visitor Centre Manager More

Perth, Australia
Contributor
14 reviews 14 reviews
3 attraction reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 16, 2014

I recently booked a villa at dunsborough ....cape villas....over the net and needed some clarification.....the person I spoke to at the visitors center was lovely....very clear with her answers and put me at ease....thank you. I'm looking forward to my weeks get away in July.

Was this review helpful? Yes 1
GeographeBay_Tourism, Visitor Centre Manager at Busselton Visitor Centre, responded to this review

Thank you for your review, I am very pleased that we were able to take the stress out of the booking process for you. We have a great team of local experts who are available by phone and email 7 days a week, so help is always close at hand! Just let us know if we can help with anything... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 15, 2014

I had left it a bit late to book accommodation for the Busselton 70.3 ironman event, one Busselton's busiest weekends. After plenty of failed attempts to book directly with numerous places, I rang the visitor centre. Liz took the call and went out of her way to ring around and actually confirm that a place had a vacancy for us.... More

Was this review helpful? Yes 1
GeographeBay_Tourism, Visitor Centre Manager at Busselton Visitor Centre, responded to this review

It’s great to learn that Liz was able to come to your rescue at such a busy time for Busselton! Our staff have an excellent knowledge of the various accommodation options in the region, which means they’re in a great position to help when availability is in short supply. I hope that you enjoyed the IRONMAN 70.3 event and the... More

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 15, 2014 via mobile

One of the staff literally chased after us as we left the centre! He went above and beyond to get us in a tour that we thought would not happen! It's service like this that's makes the memories! U guys rock!

Was this review helpful? Yes 2
GeographeBay_Tourism, Visitor Centre Manager at Busselton Visitor Centre, responded to this review

Thank you for your great review, I am so pleased that you were able to go on your chosen tour! The staff member who helped you was Matt and like the rest of our staff at the Visitor Centres, he is passionate about helping people to get the most out of their stay in the region. We are always ready... More

Perth, Australia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 26, 2014 via mobile

My grandma unfortunately pass away and all accommodation in Busselton was booked out. I was so glad when I spoke to Kylie who was very helpful and willing to assist me. We ended up finding a room for an reasonable price. I was so glad I called, I got fantastic service!

Was this review helpful? Yes 3
GeographeBay_Tourism, Visitor Centre Manager at Busselton Visitor Centre, responded to this review

We are so glad you called too, and really pleased to hear that we were able to source some suitable accommodation for you. We are very lucky to have a fantastic team of well-trained local experts on board and our booking system allows us to search out available accommodation in the region quickly and comprehensively. Glad Kylie was able to... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 16, 2014

We rented 2 bicycles and a child trailer from the centre. Great services especially from Michaela and the lady who helped with the bicycle.

Was this review helpful? Yes 1
GeographeBay_Tourism, Manager at Busselton Visitor Centre, responded to this review

I am so glad you had a great experience riding from Busselton to Dunsborough on our new bike path. We now have over 31km of bike path running from Port Geographe in Busselton to Point Daking 3km past the centre of Dunsborough. I really enjoyed reading your blog about your trip from Busselton to Dunsborough http://mattchia.com/blog/cycle-busselton-to-dunsborough/ Yes, you are right,... More

Perth, Australia
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 12, 2014

Young girl on phone, didn't go out of her way to help. Just emailed me private house register which didn't have pictures/photos of properties to view, and were all ridiculously priced. With cleaning and bond charges on top. We ended up going with stayz.com and found a great place not too expensive right on the beachfront, without having to pay... More

Was this review helpful? Yes 1
GeographeBay_Tourism, Manager at Busselton Visitor Centre, responded to this review

Thank you for taking the time to provide feedback. I am glad you managed to find some accommodation on stays.com and hope you enjoy your stay in our amazing region. The weather this autumn has been just amazing! I am sorry our private house register did not meet your expectations. We are currently reviewing how we present and control our... More

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