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Busselton Visitor Centre

Busselton Beachfront (Beach End of Queen St), Busselton, Western Australia, Australia
+61 8 9752 5800
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Ranked #5 of 20 Attractions in Busselton
Type: Tourist/ Visitor Centers, Sightseeing Tours
Owner description: Busselton Visitor Centre offers a comprehensive accommodation, tour and transport booking service...
More attraction details
Attraction details
Type: Tourist/ Visitor Centers, Sightseeing Tours
Hours:
Mon - Fri 9:00 am - 5:00 pm
Sat - Sun 9:30 am - 4:30 pm
Owner description: Busselton Visitor Centre offers a comprehensive accommodation, tour and transport booking service, friendly local advice on the best things to see and do in the region, and a great range of local gifts and souvenirs. Drop in to pick up your FREE Visitor Guide and Map, and to take advantage of free WiFi!

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56 reviews from our community

Visitor rating
    38
    13
    3
    1
    1
Date | Rating
  • English first
  • Italian first
  • Any
English first
Perth, Australia
Top Contributor
276 reviews 276 reviews
136 attraction reviews
153 helpful votes 153 helpful votes
4 of 5 stars Reviewed December 23, 2014 NEW

The visitors centre by the jetty is a must. You can find out all the information about the town and surrounding areas. You can climb up the stairs to the top of the photo tower and you see a really different side to Busselton. There are souvenirs and just ask the friendly staff and they will help you out with... More 

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 17, 2014

Recently emailed the Busselton Visitors Centre with a query regarding venues for my Cadet Camp. Staff at the Centre responded in a very timely manner and provided me with all the information I needed.

Was this review helpful? Yes 1
GeographeBay_Tourism, Visitor Centre Manager at Busselton Visitor Centre, responded to this review

Thank you for getting in touch with our staff by email, I’m so pleased that we were able to help. We are available 7 days per week year round apart from Christmas Day, so do get in touch if you need any further assistance with the Cadet Camp. I hope it goes really well! Best wishes, Visitor Centre Manager More 

Boyup Brook, Western Australia, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 13, 2014

We had superb rooms at a great price - we were offered several choices by the Jenny at the Tourist Information and allowed to make our choice based on the information. The tour - whale watching - was really great too - the boat clean and accessible; the crew polite, friendly, helpful and knowledgeable. We were very fortunate to have... More 

Was this review helpful? Yes 1
GeographeBay_Tourism, Visitor Centre Manager at Busselton Visitor Centre, responded to this review

Thank you so much for your feedback on our service, we are always very happy to help. It’s wonderful to hear about the exclusive whale watching tour that you enjoyed – what luck to have the boat to yourselves! We hope to welcome you and your family back to the region soon. Best wishes, Visitor Centre Manager More 

Bordeaux, France
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 10, 2014

I would like to give a big thank you to the team at the Busselton visitor centre. The ladies on the phone and in the centre were very welcoming and helpful. And I wanted to acknowledge their effort in changing dates to my accomodation trip without any fuss due to some unforseen circumstances. It was done very smoothly and with... More 

Was this review helpful? Yes 1
GeographeBay_Tourism, Visitor Centre Manager at Busselton Visitor Centre, responded to this review

We really appreciate you taking the time to write and say thank you! We understand that holidays don’t always go to plan, and we are glad to be of assistance wherever possible. Enjoy your stay in the region! Kind regards, Visitor Centre Manager More 

Rotorua New Zealand
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed November 2, 2014

We visited the Tourist centre on consecutive days and received excellent service from each of the two young ladies who served us and the other staff who were on hand and assisted in answering a couple of questions. We were especially pleased with the assistance with onward travel plans and the forward accommodation booking made for us. Thanks heaps.

Was this review helpful? Yes
GeographeBay_Tourism, Visitor Centre Manager at Busselton Visitor Centre, responded to this review

It’s wonderful to learn that our team of local experts at the Visitor Centre were able to make such a difference to your stay. I hope that your onward travel went very smoothly, and that you’re able to revisit the region soon! Best wishes, Visitor Centre Manager More 

Sydney, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 26, 2014

Great service - fast and efficient a helpful. Used the phone for info and help came in a short time.

Was this review helpful? Yes 1
GeographeBay_Tourism, Visitor Centre Manager at Busselton Visitor Centre, responded to this review

Thank you for this great feedback! Our fantastic team has all of the information you could need at their fingertips, and are only too happy to help. We hope to see you again soon! Kind regards, Visitor Centre Manager More 

Liverpool, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 attraction reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 25, 2014 via mobile

I arrived in the area on Monday lunchtime and as I was only going to be there for 3 days I wanted to make sure that I made the best of my time. I'd already been advised by friends to visit Ngilgi cave, but I also wanted to go whale watching and do a winery tour. Micheala was incredibly helpful,... More 

Was this review helpful? Yes
GeographeBay_Tourism, Visitor Centre Manager at Busselton Visitor Centre, responded to this review

It’s wonderful to learn that Michaela was able to help you make the most of your short stay in the region – it sounds as though you had an absolutely fantastic time! I hope that you made some great memories and that you are able to return to the region soon. Kind regards, Visitor Centre Manager More 

Perth, Australia
Contributor
12 reviews 12 reviews
9 attraction reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 21, 2014

The visitor centre is now at the jetty, not where it was as you entered town. Still very helpful staff and lots of information on wine trips, whale trips, walks and bike hire and much more. If you have a caravan, I would recommend the Kookaburra park which is just a short walk from the visitor centre. This park also... More 

Was this review helpful? Yes
GeographeBay_Tourism, Visitor Centre Manager at Busselton Visitor Centre, responded to this review

Thank you for these great recommendations for visitors to the region, it is great to hear about the interesting spots you found during your most recent visit. We are very pleased to have been of assistance and we hope to welcome you back soon. Best wishes, Visitor Centre Manager More 

Brisbane, Australia
2 reviews
5 of 5 stars Reviewed October 14, 2014

I live interstate and am currently planning a holiday to WA. The Busselton Visitor Centre have been very helpful and were very prompt in putting together and posting me an info pack about their surrounding area. I will definitely be booking any tours/accommodation through them :)

Was this review helpful? Yes
GeographeBay_Tourism, Visitor Centre Manager at Busselton Visitor Centre, responded to this review

I am so pleased to learn that our staff have been able to help plan your trip to our beautiful part of Western Australia. There is so much to see and do in the region, so I hope you’ve been able to make some exciting plans! Do let us know if we can help with anything else, and once you... More 

1 review
4 of 5 stars Reviewed October 14, 2014

Staff very helpful and efficient when dealing with an accommodation problem and booking a Whale Watching Cruise.

Was this review helpful? Yes
GeographeBay_Tourism, Visitor Centre Manager at Busselton Visitor Centre, responded to this review

I am very pleased to learn that our staff were able to help resolve your accommodation issue efficiently. Our team has a great deal of experience and in-depth knowledge of the region, so there is rarely a problem we can’t help with! I hope that you saw lots of whales on your tour and that we can help to welcome... More 

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