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Busselton Visitor Centre

Busselton Beachfront (Beach End of Queen St), Busselton, Western Australia, Australia
+61 8 9752 5800
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Ranked #6 of 19 Attractions in Busselton
Type: Tourist/ Visitor Centers
Owner description: Busselton Visitor Centre offers a comprehensive accommodation, tour and transport booking service, friendly local advice on the best things to see and... more » Owner description: Busselton Visitor Centre offers a comprehensive accommodation, tour and transport booking service, friendly local advice on the best things to see and do in the region, and a great range of local gifts and souvenirs. Drop in to pick up your FREE Visitor Guide and Map, and to take advantage of free WiFi! « less
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49 reviews from our community

Visitor rating
    33
    11
    3
    1
    1
Date | Rating
  • English first
  • Italian first
  • Any
English first
Perth, Australia
Contributor
12 reviews 12 reviews
9 attraction reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 21, 2014 NEW

The visitor centre is now at the jetty, not where it was as you entered town. Still very helpful staff and lots of information on wine trips, whale trips, walks and bike hire and much more. If you have a caravan, I would recommend the Kookaburra park which is just a short walk from the visitor centre. This park also... More

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Brisbane, Australia
2 reviews
5 of 5 stars Reviewed October 14, 2014

I live interstate and am currently planning a holiday to WA. The Busselton Visitor Centre have been very helpful and were very prompt in putting together and posting me an info pack about their surrounding area. I will definitely be booking any tours/accommodation through them :)

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed October 14, 2014

Staff very helpful and efficient when dealing with an accommodation problem and booking a Whale Watching Cruise.

Was this review helpful? Yes
GeographeBay_Tourism, Visitor Centre Manager at Busselton Visitor Centre, responded to this review

I am very pleased to learn that our staff were able to help resolve your accommodation issue efficiently. Our team has a great deal of experience and in-depth knowledge of the region, so there is rarely a problem we can’t help with! I hope that you saw lots of whales on your tour and that we can help to welcome... More

Perth
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 25, 2014

I was very impressed with the help from the girls when I was making a booking through the visitors centre online service.. When we couldn't get on the tour we first would have liked, I was contacted by one of the staff who suggested other alternatives if they were available, the prompt service was much appreciated and the subsequent tour... More

Was this review helpful? Yes 1
GeographeBay_Tourism, Visitor Centre Manager at Busselton Visitor Centre, responded to this review

It’s wonderful to receive this feedback, which shows the helpful and proactive nature of our team. Bushtucker River & Wine Tours provide a fantastic day out with a memorable dining experience, I’m glad that you enjoyed it! Best wishes, Attractions Manager More

Alice Springs, Australia
2 reviews
5 of 5 stars Reviewed September 8, 2014

Our booking for whale watching was made at the Busselton Visitor Centre. The service was prompt, friendly and went without a hitch

Was this review helpful? Yes
GeographeBay_Tourism, Visitor Centre Manager at Busselton Visitor Centre, responded to this review

Thank you for the great feedback on our booking service, I hope that you had a very memorable experience seeing the whales! Kind regards, Visitor Centre Manager More

Perth, Australia
2 reviews
5 of 5 stars Reviewed September 8, 2014

I live and work overseas so all my contact with the Busselton Visitors Centre (BVC) was by phone. I was trying to book a romantic getaway in the south west for our 30th wedding anniversary. We have toured the south west of West Australia for about 30 years in everything from tents to 4 star hotels so we thought we... More

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GeographeBay_Tourism, Visitor Centre Manager at Busselton Visitor Centre, responded to this review

Congratulations on your 30th wedding anniversary, and thank you for choosing to celebrate it here in the region! This is wonderful feedback on our Visitor Centre service, and our Visitor Consultant Kate was absolutely thrilled to learn that she was able to make such a difference to your trip. I hope that we will have the chance to help you... More

England
Top Contributor
59 reviews 59 reviews
21 attraction reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed August 14, 2014

We haven't yet visited WA but are heavily into planning a tour of the south-west area in readiness for our trip next February. Living in UK, it can be difficult planning our holiday and not knowing where places are, driving distances, times, etc, etc. The wonderful folk at the Busselton Visitor Centre have come to our aid in so many... More

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GeographeBay_Tourism, Visitor Centre Manager at Busselton Visitor Centre, responded to this review

Thank you for your wonderful feedback! We find it an absolute pleasure to help visitors such as yourselves plan their adventure to our region. There are so many fantastic things to see and do here, and we have an excellent team of local experts in place at the Visitor Centre, so we’re in a perfect position to help. Please do... More

Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 26, 2014

I give the 2 thumbs up for the friendly staff at the information centre at busselton jetty. This is the one with a small lighthouse allowing a panoramic view of the jetty from above. We were there on 14July evening just before the centre was due to close around 5pm. As it had been raining earlier in the afternoon, the... More

Was this review helpful? Yes 7
GeographeBay_Tourism, Visitor Centre Manager at Busselton Visitor Centre, responded to this review

Thanks so much for your compliments to our staff! Busselton Visitor Centre is the building next to the Jetty with the lighthouse tower, and it was Natasha who was able to show you up to the top on 14th July. I’m so pleased that you had the chance to enjoy the views of Busselton, they really are spectacular! I hope... More

Nelson, New Zealand
Top Contributor
76 reviews 76 reviews
20 attraction reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed June 21, 2014

We stopped in at the Busselton Visitor Centre to get some help in planning the 4 days we had available to explore the south west coast. We are not from this area so it was all foreign to us. There were plenty of brochures but not a lot of help from the desk. We struck a young blonde girl who... More

Was this review helpful? Yes 1
GeographeBay_Tourism, Visitor Centre Manager at Busselton Visitor Centre, responded to this review

Thank you for taking the time to describe your experience at the Visitor Centre, I am sorry that you were left dissatisfied by our service on this occasion. I noticed that you had a much better subsequent experience at the Dunsborough Visitor Centre, which is reassuring as the Geographe Bay Tourism Association actually runs both Visitor Centres, so they operate... More

Canberra, Australia
1 review
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 27, 2014

Thought we would take advantage of the best source of knowledge about the area, and we couldn't have done better. Best service, best location and best price on the accommodation! A beautiful area......can't wait to return.

Was this review helpful? Yes 15
GeographeBay_Tourism, Visitor Centre Manager at Busselton Visitor Centre, responded to this review

Thank you for getting in touch with the local experts to plan your trip! I am delighted that we were able to help you find a great deal on accommodation and that you loved your stay in the area. We hope that you come back soon! Best wishes, Visitor Centre Manager More

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