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Address: 2 Down Rd, Albany, Western Australia 6330, Australia
Phone Number: +61 8 9845 6888
Website
Today
9:00 am - 5:00 pm
Closed now
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Hours:
Sun - Sat 9:00 am - 5:00 pm
Description: VISIT MOUNT ROMANCE, THE SANDALWOOD FACTORY TODAY. Take a journey through...
VISIT MOUNT ROMANCE, THE SANDALWOOD FACTORY TODAY. Take a journey through Mount Romance to discover why we've been the leading producer of Australian Sandalwood oil and Sandalwood beauty products for over 15 years. Open 7 days. FREE INFORMATION TOURS: Embark on a journey that takes you from the wild red WA outback through to the perfume houses of Paris and India's bustling bazaars. Join one of our daily information tours to learn about the many uses of Sandalwood and see how this fragrant wood is processed at Mount Romance for use around the world. CAFE: Visitors can taste light lunch, morning and afternoon tea are also available at the Sandalwood Cafe, including locally roasted coffee and homemade cakes. RELAXATION: Something we do very well at Mount Romance. Tribal Dreaming - In our Relaxation Centre you can indulge yourself with a variety massages. Bookings essential. GONG: The Cone, Gong and Bowl - A unique relaxation experience developed right here at Mount Romance. This is a break that will refresh, recharge and replenish like no other. The sounds of the Gong have been used through the ages in the ancient East. Combine this with the effects of Sandalwood oil, prized since Biblical times for the beauty of its scent, and the soothing space of the 'Cone' to enjoy a 1-hour destination experience that you truly get to take home with you - the benefits will linger long after the visit ends. Bookings essential. SHOP: Browse our magnificent showroom and select from skin care products produced on site. Sandalwood is not only recognized for its relaxation properties but also for its soothing, anti-inflammatory and anti-bacterial properties. To learn more contact Mount Romance today.
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TripAdvisor Reviewer Highlights

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Worth a visit

Hello travellers, The sandalwood factory in Albany was one of the places im glad we visited. Its amongst the biggest sandalwood plants in Australia. They offer wide range of... read more

4 of 5 starsReviewed June 1, 2015
Fatty Z
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31 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Margaret River Region, Australia
Level Contributor
5 reviews
4 attraction reviews
5 of 5 stars Reviewed June 21, 2015 via mobile

Spoil yourself with a visit to the outlet. Lovely little restaurant, good food great coffee. Take the opportunity to spoil yourself and the product is very goid

Was this review helpful? Yes
Level Contributor
6 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 1, 2015

Hello travellers, The sandalwood factory in Albany was one of the places im glad we visited. Its amongst the biggest sandalwood plants in Australia. They offer wide range of products which yes are a bit expensive but surely worth the money......... You dont really need to diverge to specially visit it coz its enroute to Perth on Albany highway..... Happy... More 

Was this review helpful? Yes
Jakarta, Indonesia
Level Contributor
27 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 29, 2015

Following a path to explore Albany, this is a must stop by place for you to relax and sooth your life for a while. Booked for Gong experience, you will rest your mind and body in around an hour. You are covered by the sandalwood fragrance and probably have a peaceful sleep. And don't you forget that you will get... More 

Was this review helpful? Yes
Perth, Australia
Level Contributor
37 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 17, 2015

This is an interesting place to visit on the way down from Perth to Albany and they have some good products. I was pleased to pick up some goods which were on special, and which I later saw elsewhere in Albany at the full non discounted price, so that was a win. But I did not find the salesperson very... More 

Was this review helpful? Yes
Robin R, Marketing Coordinator at The Sandalwood Factory, responded to this review

Thank you for visiting Albany and The Sandalwood Factory. We sincerely thank you for you review! Your feedback is very valuable to us. We have regular promotions in store, for added value you can register to receive our monthly specials by email. We pride ourselves on our customer service and we are very disappointed to hear that your experience was... More 

Melbourne, Australia
Level Contributor
52 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed May 14, 2015 via mobile

Worst customer service skills I have ever seen. I have never met such a boring unhelpful person working in customer service! Go work on a remote desert island if you do not to talk to people.

Was this review helpful? Yes
Robin R, Marketing Coordinator at The Sandalwood Factory, responded to this review

Thank you for visiting Albany and The Sandalwood Factory. We are extremely disappointed to hear about your experience and are taking this matter very seriously. We would like to sincerely apologise and we are working together to ensure this does not happen again. We hope to see you again so we have the opportunity to give you a positive experience.... More 

Perth, Australia
Level Contributor
37 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed March 23, 2015 via mobile

It was a rainy Sunday in Albany so we decided to explore the Sandalwood Factory. Spent an hour wandering around the shop. Bought a few gifts for friends and something for ourselves. Very interesting place, well worth the visit.

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Melbourne, Australia
Level Contributor
4 reviews
5 of 5 stars Reviewed March 17, 2015

Had a great massage and did a gonging session both exceptionally relaxing and enjoyable. Great products and staff were so helpful A must do while in the area

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Camden NSW
Level Contributor
28 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed January 31, 2015

It was very interesting to learn about Sandalwood and the products that come from it. You can test the products at the shop then go home and order online for only a $10 delivery fee in Australia. We also did the Gong. A wonderful experience. We were so relaxed after it. Really enjoyed this place. It also has a cafe.

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Denmark, Western Australia, Australia
Level Contributor
8 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 5, 2015

I take seniors & friends for a gonging, and to the restaurant. We've done the tours, and we've just had a gong & coffee. Best soup!

Was this review helpful? Yes
Sydney, Australia
Level Contributor
102 reviews
33 attraction reviews
common_n_attraction_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed October 13, 2014

Yes, it has a day spa, a cafe and a very large shop. You should still go even if you are not into any of this. The free tour about the history of sandalwood in Australia, comparison of Indian and Australian sandalwood, processing, and what's happening in the Ord is all fascinating. (Of course, I did buy something afterwards, but... More 

Was this review helpful? Yes 1

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Additional Information about The Sandalwood Factory

Address: Address: 2 Down Rd, Albany, Western Australia 6330, Australia
Phone Number: +61 8 9845 6888
Location: South Pacific  >  Australia  >  Western Australia  >  Albany
Open Hours:
Sunday 9:00 am - 5:00 pm
Monday 9:00 am - 5:00 pm
Tuesday 9:00 am - 5:00 pm
Wednesday 9:00 am - 5:00 pm
Thursday 9:00 am - 5:00 pm
Friday 9:00 am - 5:00 pm
Saturday 9:00 am - 5:00 pm

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