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Blue Mountains Trolley Tours

285 Main Street, Katoomba, New South Wales 2780, Australia
(02) 4782 7999
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Ranked #9 of 12 Activities in Katoomba
Type: Tours
Most recent review
- Sep 30, 2014
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30 reviews from our community

Visitor rating
Date | Rating
  • English first
  • Any
English first
Sydney, Australia
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 30, 2014 via mobile

I booked the Trolley Shoppe bus at the Blue Mountains informations centre at Glenbrook. I got a ticket from Jenolan to Katoomba for $45. My ticket said that the bus was due to depart at 3.00pm. I arrived at Jenolan well in time for the bus, and was at the bus stop by 2.30pm. I waited at the bus stop... More

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Trolley T, Manager at Blue Mountains Trolley Tours, responded to this review

Hello Carolyn We would like to take this opportunity to thank you for your feedback. It has provided us with an opportunity to review our procedures to ensure we continue to provide excellence in customer service. We are sorry for the confusion about the departure time from Jenolan Caves, returning to Katoomba and apologies for any inconvenience this may have... More

Warmond, The Netherlands
Senior Reviewer
9 reviews 9 reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed August 8, 2014

We took the pendell bus from this company to get around the blue mountains after we arrived by train in Katoomba. We went to the booking office that is just outside the train station for information about the bus because we did not know how easy it would be to get around. They told us we can walk but it... More

Was this review helpful? Yes 5
Trolley T, Manager at Blue Mountains Trolley Tours, responded to this review

Hi Jim Thank you for lodging your review on Trip Advisor. We strive to ensure our that all customer needs are met; particularly those who might not enjoy walking back to the train station because it is at least a 30 minute walk, on an incline. This might not suit all of our customers comfort. We would like to provide... More

Launceston, Australia
13 reviews 13 reviews
8 attraction reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 15, 2014

We arrived at the stop 5 minutes before the bus was meant to pass. after waiting for 20 minutes I called the office and was told they would find out where the bus was, but I did not get a call back. I can only assume that as it was the first run of the day it had few passengers... More

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Trolley T, Manager at Blue Mountains Trolley Tours, responded to this review

Kevin, we appreciate the time you have taken to write a review on Trip Advisor. To provide a little background, all of our services run to a regular timetable. On investigation we note that the service you mentioned (being the 1st run of the day – 9:45am) ran approximately 2 minutes early, but note that you arrived at the bus... More

Bangalore, India
Top Contributor
86 reviews 86 reviews
73 attraction reviews
170 helpful votes 170 helpful votes
3 of 5 stars Reviewed May 13, 2014

*) Reach Central. Change trains at Central and go to Katoomba. *) From Katoomba, take the Trolley Tours Bus to Jenolan Caves. You can see Trolley Shoppe as you come out of Train Station. The one and the only bus that goes to Jenolan Caves leaves Katoomba at 10:35 AM. So by the time you reach Jenolan Caves, its past... More

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Sydney, Australia
Senior Contributor
23 reviews 23 reviews
7 attraction reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 9, 2014

I hadn't been since age nine to the caves, I'm from Sydney. My friend who I know from High School had never been and has lived in Queensland for the last 20+ years, and wanted to celebrate a special birthday and visit the caves. We caught the train to Katoomba then boarded the bus tour to the caves. Our guide... More

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Oxford, United Kingdom
18 reviews 18 reviews
8 attraction reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 20, 2014

The Trolley Bus tour started when we were picked up at the hotel the Fairmont. We spent most of the day hopping on and off the Trolley Bus visiting all the well known view points and sites and were then picked up by the trolley bus on it's circular route. The Tour Bus Guide we had was prepared to share... More

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Berkeley, Sydney. N.S.W.
12 reviews 12 reviews
5 attraction reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 28, 2014

They are very loud. Can't hear the driver telling us about the scenery. The bus has only one level..

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Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 17, 2014 via mobile

Started out early from Sydney on the train did Jenolan Caves first day and Blue Mountains on the second day. My big thanks to Pete from Trolley Tours for all the info I required to organise our two day tours and to Dave our driver on the two days who went out of his way to ensure we had a... More

Was this review helpful? Yes 1
Sydney, Australia
1 review
3 of 5 stars Reviewed December 30, 2013

Arrived in Katoomba mid day 30 December 2014 and our tour started very poor. Queue at Carrington hotel was a complete chaos which caused us to miss the 12:50pm express bus to Echo point. Whilst we were able to make it 30min after; it was done with sweat and blood fighting thru our way to the queue and standing inside... More

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Viterbo, Italy
Top Contributor
64 reviews 64 reviews
13 attraction reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed November 27, 2013

I wasn't so excite about going on that trip, but it has been a great occasion to leave the city for one day. Going by train is the perfect choice, I think. 2 hours of relaxing train and you get to this beautiful town, where you can easily choose a tour. I chose one which revealed being phisically quite demanding.... More

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