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All 18 Hervey Bay Attractions »

Fraser Explorer Tours

PMB 1, Urangan, Queensland 4655, Australia
+ 61 7 4194 9222
Ranked #7 of 13 tours in Hervey Bay
4.0 of 5 stars 33 Reviews
Type: Tours
Description: Bring your camera and a sense of humour as you explore Fraser Island with an eco-accredited guide who lives and loves Fraser Island.
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33 reviews from our community

Visitor rating
    20
    5
    3
    5
    0
Date Rating
Cristina T
Ocean City, Maryland
Senior Reviewer
8 reviews
5 of 5 stars Reviewed February 21, 2012 NEW

Our tour guide, Gary, was full of information, from environmental facts to historical anecdotes, to entertaining stories. The trip is amazing in and of itself, but knowing what you're looking at and understanding the history of the things you're seeing make it even more outstanding. Gary had a good sense of humor and was a very fun guide. We were... More

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bubsy15
Galashiels, United Kingdom
Reviewer
5 reviews
4 of 5 stars Reviewed February 9, 2012

Shane our tour guide was excellent - full of information, stories and good humour. A good tour guide is key to this trip The trip itself is pretty expensive - but you do get to appreciate a wonderful piece of natural beauty the creeks on the island are fantastic and are well worth a swim or paddle. I would say... More

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Bruce M
Townsville, Queensland, Australia
1 review
5 of 5 stars Reviewed February 8, 2012

I toured Fraser Island on a one day tour with Fraser Explorer Tours and with Driver Hayden. I toured on Saturday 14th January being picked up on time from Pialba, Hervey Bay. This driver was someone out of the ordinary. A driver who was so knowledgable, entertaining and most of all full of interesting information. I am sure he must... More

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J Clark, Manager at Fraser Explorer Tours, responded to this review
February 8, 2012

Dear Bruce M We were delighted when you made direct contact with us to tell us about our Guide Hayden, the fabulous time you'd had on tour with us and to share your family connection to Fraser Island. We also sincerely thank you for your five-star comments in this forum. The photos you sent through were fantastic - we note... More

Robhamerlinck
Senior Reviewer
7 reviews
1 helpful vote
2 of 5 stars Reviewed February 5, 2012

Our "guided rainforest walk" stopped after 200 meters, when the not really fit looking guide went back to the truck and suggested we'd finish the walk ourselves. So far for the guided walk. Also, the guide was not a very enthousiastic person and spent more time talking about the lunch options instead of things to see. The food was very... More

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J Clark, Manager at Fraser Explorer Tours, responded to this review
February 7, 2012

Dear Robhamerlinck Thanks for taking the time to post in this forum and we're sorry your tour of Fraser Island did not meet your expectations. In your post, you mention 'smaller group tours' but haven't highlighted when you travelled with us. Our records indicate our Premium Tour (identifiable by your lunch comments) numbers have averaged between 5 and 10 pax... More

jillian q
louth ireland
1 review
2 of 5 stars Reviewed January 26, 2012

We did a day tour. Visited the beautiful lake mc kensie, which was fantastic. After that the bus broke down for over an hour, then when a new bu. That then got stuck behind a car which had broken down. This resulted in our time eating, and at the other attractions cut very short. We got no compensation, no apology.... More

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J Clark, Manager at Fraser Explorer Tours, responded to this review
January 30, 2012

Dear jillilan q Thanks for taking the time to post on Trip Advisor and please accept our apologies that your bus broke down. Working in a remote environment like Fraser Island, we have several contingency plans in the event that a breakdown occurs and pride ourselves on our rapid response to any incidents that may occur with our vehicles. The... More

chrisso53
newcastle
Reviewer
5 reviews
4 of 5 stars Reviewed January 18, 2012

We recently embarked on a 2 day Fraser Explorer tour. We are both in our late 50s and found some of the walking experiences very challenging. I have since reviewed our information to find no reference to need a moderate level of fitness. If this had been on the original material we may have thought again about taking the tour.... More

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J Clark, Manager at Fraser Explorer Tours, responded to this review
January 29, 2012

Dear chrisso53 Firstly, thank you for your fabulous comments regarding your tour Guide Graham - it's great to know you enjoyed your time out on tour with him. And please accept our apologies that you felt the information we provided in our marketing material did not accurately reflect the experience. As you know there is some walking on tour and... More

bluemountainkiwi
Sydney
Contributor
17 reviews
10 helpful votes
5 of 5 stars Reviewed January 18, 2012

After reading reviews of Fraser Explorer Tours and having seen Fraser Island on one of their tours I can conclude this. This is one amazing island and the scenery is simply spectacular. Buses break down, 4wds break down, that is live. Lunch is fairly average but those of us that mix and mingle spend the time to enjoy the atmosphere... More

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J Clark, Manager at Fraser Explorer Tours, responded to this review
January 31, 2012

Dear bluemountainkiwi WOW thanks for your candid comments re your tour! We look forward to welcoming you back. More

glynn4034
Sydney, Australia
1 review
2 of 5 stars Reviewed January 15, 2012

I would not recommend this tour to anyone. First of all our bus broke down about 11am and we were waiting for over a hour and half to 2 hours for another bus to come. We had no drinking water while we were waiting for the next bus to arrive and the driver did not have any for us either.... More

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J Clark, Manager at Fraser Explorer Tours, responded to this review
January 18, 2012

Dear glynn4034 It was with some dismay that we read your review in this forum, particularly as we have no record of a breakdown in the last two weeks with a replacement bus being sent with no air-conditioning. All of our Guides (and our Res team at time of booking) tell guests take a bottle of water with them and... More

Lvincenzo
Dublin
Senior Reviewer
6 reviews
10 helpful votes
5 of 5 stars Reviewed January 3, 2012
1
person found this review helpful

Because i didn't have much time left on my holidays, i decided last minute to take a 1 day tour with fraser explorer: compared to other travel operator, it was slightly cheaper (175 aud which include a lunch meal and the ferry ticket...only this one costs 50 aud), departure at 7.30 am (they pick u up at thr hotel), return... More

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J Clark, Manager at Fraser Explorer Tours, responded to this review
January 8, 2012

Dear Lvincenzo On behalf of our wonder guide Kevvie and the Fraser Explorer team we'd like to thank you for your post. We were glad to hear you enjoyed your time on Fraser and we totally agree - the two-day tour gives you more time to just immerse yourself in the pristine wild. More

KenCV
2 reviews
2 of 5 stars Reviewed January 2, 2012

This your was very poor value for money. First of all, the pick up bus from our accommodation did not leave for 40 minutes while there was a miscommunication with another bus. Secondly the food at Eurong Resort is terrible and inedible. To call this resort food is marketing genius. They should really go back to basics there and have... More

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J Clark, Manager at Fraser Explorer Tours, responded to this review
January 8, 2012

Dear KenCV Thanks for taking the time to post and please accept our sincere apologies that, on this occasion, the tour and your lunch failed to impress. Please note that I have passed your comments re food across to our Group GM to review with his team. More

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