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Kaikoura i-SITE Visitor Information Centre

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Address: West End, Kaikoura, New Zealand
Phone Number: +64 3-319 5641
Website
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Today
8:30 am - 5:30 pm
Closed now
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Hours:
Mon - Fri 8:30 am - 5:30 pm
Sat - Sun 8:30 am - 5:00 pm
Description:

The Kaikoura i-SITE Visitor Information Centre knows all the best things to...

The Kaikoura i-SITE Visitor Information Centre knows all the best things to do, places to stay and ways to get there plus we'll take care of the bookings.

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TripAdvisor Reviewer Highlights

Read all 165 reviews
Visitor rating
  • 107
    Excellent
  • 54
    Very good
  • 1
    Average
  • 3
    Poor
  • 0
    Terrible
Very helpful place.

Visited Saturday pm and the very helpful lady booked us on a Whale Watch the next day. A good place to check out Kaikoura.

4 of 5 starsReviewed 2 weeks ago
gpetc
,
West Sussex, United Kingdom
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165 Reviews from our TripAdvisor Community

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Darlington, United Kingdom
Level Contributor
296 reviews
124 attraction reviews
common_n_attraction_reviews_1bd8 157 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I only had a couple of simple questions about our trip to the Interlsander ferry and the lady had no idea what I was talking about and was actually quite rude to me. This is my first ever moan about I-sites. I'm sure it will be my last!

Helpful?
Thank Brian D
West Sussex, United Kingdom
Level Contributor
15 reviews
8 attraction reviews
4 of 5 stars Reviewed 2 weeks ago

Visited Saturday pm and the very helpful lady booked us on a Whale Watch the next day. A good place to check out Kaikoura.

Helpful?
Thank gpetc
Marietvanvierzen, Manager at Kaikoura i-SITE Visitor Information Centre, responded to this review

Kia ora gpetc, thank you for taking the time to write a review. We hope you enjoyed your whale watch trip! Thanks again. More 

Hanmer Springs, New Zealand
Level Contributor
8 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Staff were extremely helpful despite it being very busy. We were assisted with 2 bookings and lots of information including restaurants suitable for families.

Helpful?
Thank 2Liz61
Marietvanvierzen, Manager at Kaikoura i-SITE Visitor Information Centre, responded to this review

Kia ora 2Liz61, thank your for your lovely review. It has been a pleasure to have been of help. Thanks again. More 

Devon
Level Contributor
11 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We visited the i-Site by chance to enquire about something and Elaine then spent over an hour helping us find and book accommodation throughout the South Island for our tour; she was simply excellent, very helpful with a lovely pleasant manner and we found it a real pleasure being helped by her. Elaine deserves some sort of award if she... More 

Helpful?
Thank CaptainHaddockDevon
Marietvanvierzen, Manager at Kaikoura i-SITE Visitor Information Centre, responded to this review

Kia ora CaptainHaddockDevon, thank you for your lovely review. We take pride in excellent customer services, so it is great to hear that you were pleased with the service of one of our staff members. Thanks again. More 

Auckland, New Zealand
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Very friendly staff. Took their time to give the best option for my family by asking how much time we have at Kaikoura and giving a few option to us, making phone call to confirm availability of different activities etc.

Helpful?
Thank luhu33
Marietvanvierzen, Manager at Kaikoura i-SITE Visitor Information Centre, responded to this review

Kia ora luhu33, thank you for writing such a positive feedback. It is great to hear you were pleased with our services. Thanks again. More 

Santa Barbara, California
2 reviews
5 of 5 stars Reviewed 5 weeks ago

Good source to organize your local tours, wineries, whale tours Tourist friendly and your dollar goes a long way

Helpful?
Thank Pekele B B
Tauranga
Level Contributor
364 reviews
187 attraction reviews
common_n_attraction_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed 5 weeks ago

this place is helpful but ok its just a I-site it is very good for one though its a good place to get a over view

Helpful?
Thank JJKiwiKid
Wellington, New Zealand
Level Contributor
27 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 31, 2015

Helpful and informed staff. Helped us organise a kayak trip, showed us the possibilities and then booked our choice for us. Cheers!

Helpful?
Thank Wellywearer
Evergreen, Colorado
Level Contributor
78 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed December 20, 2015

We stopped early in a three night visit and this spot provided a great overview of the area and things to do. It had nice clothing to buy and clean restrooms available.

Helpful?
Thank Rod H
Greater Melbourne, Australia
Level Contributor
28 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 9, 2015

We stopped into the i-SITE at least 4 times during out time in Kaikoura. They were a wealth of information, can save you some money and even volunteer to call around to places to make sure what you want is available.

Helpful?
Thank CaraCorwin

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Kaikoura i-SITE Visitor Information Centre and other visitors
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?