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Whale Watch

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Address: Railway Station Road, Kaikoura, New Zealand
Phone Number: +64 3 319 6767
Website
Description: "THE ULTIMATE MARINE EXPERIENCE" Whale Watch is New Zealand's only marine...
"THE ULTIMATE MARINE EXPERIENCE" Whale Watch is New Zealand's only marine based Whale watching company offering exciting up-close encounter with the world's largest toothed predator the Giant Sperm Whale in their natural environment at all times of the year, our 95% success rate means we guarantee an 80% refund if your tour does not see a whale.
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TripAdvisor Reviewer Highlights

Read all 896 reviews
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    Very good
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    Average
  • 24
    Poor
  • 38
    Terrible
A Privelidge

You'll need to be a little bit circumspect with this attraction because you might see whales and you might not, but if you do (we were lucky enough to see four) you're seeing one... read more

5 of 5 starsReviewed May 19, 2015
Ian G
,
Sydney, Australia
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896 Reviews from our TripAdvisor Community

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English first
Sydney, Australia
Top Contributor
60 reviews 60 reviews
3 attraction reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed May 19, 2015 NEW

You'll need to be a little bit circumspect with this attraction because you might see whales and you might not, but if you do (we were lucky enough to see four) you're seeing one of natures most spectacular sights. WWK do everything they can to maximise your chances including hooking up with Wings Over Whales plane trips, their boats are... More 

Was this review helpful? Yes 1
Melaka State, Malaysia
Contributor
11 reviews 11 reviews
5 attraction reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 19, 2015 NEW

This is another "must-do" when you visit Kaikoura. We booked our tickets from Whale Watch Kaikoura and we were not disappointed. We were warmly greeted on board the ship. Throughout the journey to the sea, we were briefed by a knowledgeable staff about the whales and watch a video. We saw 3 sperm whales, many hector dolphins, albatross and fur... More 

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Maryborough, Australia
Contributor
11 reviews 11 reviews
5 attraction reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 14, 2015

Saw 4 whales. 80% refund if no whales are sighted. All the people involved were very courteous and efficient except the front desk staff who left a lot to be desired. My husband almost walked out as they didn't appear to want to serve us, even though there were a few of them there[in the back room.

Was this review helpful? Yes 1
kaiksbondy, Manager at Whale Watch, responded to this review

Kia Ora, thank you for taking the time to share about your experience with us. It is really wonderful to hear that you were able to see 4 sperm whales on your tour, we hope you managed to get some great photos. We appreciate you bringing to our attention the service you received while checking in, this has been passed... More 

Leamington Spa, United Kingdom
Senior Contributor
47 reviews 47 reviews
8 attraction reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed May 13, 2015

This was our second visit to Kaikoura. If you are on the South Island you should visit. It is great value for money and you will have the completely unique experience of seeing Whales in their natural environment. This year it was evident that the guides on the boat have a lot more educational material to share with the visitors.... More 

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kaiksbondy, Manager at Whale Watch, responded to this review

Kia Ora James, wow thank you so much for your very kind words we are so glad that you had such a great time with us recently. We really look forward to having you join with us again in December. Great advice about checking out our FB page and also calling in before your trip for an update. Thanks again,... More 

Canberra, Australia
Senior Contributor
47 reviews 47 reviews
23 attraction reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed May 13, 2015

We sadly didn't get to see any whales on this trip which is obviously the main point of going out there, but that's certainly not the Whale Watch staff's fault. They were great and did a good job in trying to find a whale but sadly none came on the day. My only criticism is when we did get to... More 

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kaiksbondy, Manager at Whale Watch, responded to this review

Thanks so much for your kind words and understanding. It is just as disappointing to us when we are unable to locate a sperm whale on one of our tours. We also really appreciate your feedback in regards to the short time in viewing of the dolphins on your tour, this is something we will take in to consideration. Thanks... More 

Buckingham, United Kingdom
Contributor
16 reviews 16 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 12, 2015

This is a MUST DO if anyone is in New Zealand! The whale watch is brilliantly organised and although they do not guarantee seeing a whale, they offer an 80% refund if one is not spotted. The boats are custom built and the crews are helpful, knowledgeable and friendly. The experience of the crew is such that they actually tell... More 

Was this review helpful? Yes 1
kaiksbondy, Manager at Whale Watch, responded to this review

Kia Ora, thank you for your kind words and for taking the time to share about your experience with us. It sounds like you had a fantastic time on your tour which is wonderful to hear. Thanks again. More 

Bournemouth, United Kingdom
Senior Contributor
44 reviews 44 reviews
11 attraction reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed May 10, 2015

£65 each for two hours twenty minutes on a fast comfortable boat. The crew were friendly & informative. Not much to see. The same whale twice & a few sea birds.

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kaiksbondy, Manager at Whale Watch, responded to this review

Thank you for sharing about your time with us. We appreciate you taking the time to join with us while in Kaikoura. We hope that the rest of your time in New Zealand was full of wonderful memories. More 

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 9, 2015 via mobile

The only reason I came to visit Kaikoura. Didn't see any whales. It's a nice boat ride either way but I disagree with the price. $145 for adults is too much and to only receive 80% refund I wasn't pleased. I came back the next day to try again and again saw no marine life. Very upset as my dream... More 

Was this review helpful? Yes 1
kaiksbondy, Manager at Whale Watch, responded to this review

Kia Ora, thank you for your review and feedback. As I'm sure you can appreciate when dealing with nature we cannot guarantee what will happen from one tour to the next whether this is what marine wildlife are encountered or the changeability of sea and weather conditions. We do our best to locate and view sperm whales on our tours... More 

Stromstad, Sweden
Senior Contributor
25 reviews 25 reviews
13 attraction reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed May 9, 2015

Commercially speaking that is a perfectly run operation. A great information centre, helpful, friendly and knowledgeable staff on shore and on the boat. The company shows great adaptability, both to weather conditions and whale movement. The boat we went on had powerful engines and in spite of slighly choppy seas got us to the whales without any difficulty. Being very... More 

Was this review helpful? Yes 2
kaiksbondy, Manager at Whale Watch, responded to this review

Kia Ora - thank you for taking the time share such a detailed review, we really appreciate you taking the time to do so. Unfortunately seasickness can be inevitable for some given that we operate out on the open ocean and sea conditions can change very quickly, as a result we do our utmost to provide our guests with accurate... More 

Christchurch, New Zealand
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 4, 2015

Great staff, from the bus driver being friendly to the staff who were fun and informative on the trip. And we had a great view of a whale. Will do it again with my children one day.

Was this review helpful? Yes 1
kaiksbondy, Manager at Whale Watch, responded to this review

Kia Ora Sheryl, thanks for your review it is so great that you were able to join with us. We look forward to you returning one day with your children :) More 

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?