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Aurora Spa

Address: 2 Acland Street | The Prince Hotel, St Kilda, Port Phillip, Victoria, Australia
Phone Number: 61 3 9536 1130
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75%
Ranked #19 of 23 Activities in St Kilda
Attraction details
Hours:
Tue - Fri 9:30 am - 8:30 pm
Sat - Mon 9:30 am - 5:30 pm

Hotels near Aurora Spa

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22 reviews from our community

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Date | Rating
  • English first
  • Any
English first
Melbourne, Australia
1 review
2 of 5 stars Reviewed December 22, 2014 NEW

Visited in Aurora in November 2014 because we decided to have a girls pamper morning and then go out to lunch. Reception staff lovely and polite and so were the therapists BUT I booked the deep tissue massage and asked for firm pressure but this was not deep tissue,more a relaxation massage. The music was really inappropriate and not relaxing... More 

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Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 22, 2014 NEW

Best service and absolutely blissful treatments. On my visit I enjoyed Aurora's signature "Kitya Karnu" Stream Treatment followed by a 60 minute Deep Tissue Massage. I came in feeling tired and stressed and left feeling on top of the world! I would like to personally thank my masseuse Kelly in particular - I was so impressed with her professionalism and... More 

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mumbai
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed December 21, 2014 NEW

I was given a beautiful massage voucher valued at $160 and I was so excited to use it. Had heard great things about Aurora from my friend. When I arrived 15 mins before my massage session I was sent upstairs to get ready. The bathrobe was beautiful and the decor of the venue was pleasant. I thought to myself this... More 

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1 review
4 of 5 stars Reviewed September 30, 2014

I've been looking for a spa with that special ambience for a long time. I think I have found it! Upon entering the spa, I was greeted with a very friendly receptionist (April) who then led me up the stairs to a more exclusive area where I was greeted with my spa host. (Tick!) I was reminded to be there... More 

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Perth
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 22, 2014 via mobile

This place is absolutely terrible and a complete waste of money. I went in for an hour relaxation massage, but when I booked no one told me I had to arrive 20 minutes prior to appointment. I get to my appointment on time (10am) and am ushered upstairs. Spend about 10 minutes filling out all these forms and then finally... More 

Was this review helpful? Yes 2
Bianca D, General Manager at Aurora Spa, responded to this review

Hello, Thank you for taking the time to provide your feedback on your recent treatment with us, we really do appreciate feedback as it helps us grow as a business and ensure that all staff are performing to the standard that we pride ourselves on. Our reservations team have all been informed of your concerns with not being given your... More 

melbourne
Senior Contributor
33 reviews 33 reviews
8 attraction reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 16, 2014 via mobile

The experience was great. Very very relaxing and peaceful. My masseuse DaniEla was great. I've been to a lot of spas in my time and I must say I really enjoyed it here, yes it's very very expensive but I was treated very well. I would definitely go back

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Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 29, 2014

My experience of the spa in Melbourne was completely different to that in Queensland. The customer service is terrible, the lady that I had didn't ask me the usual questions about what my skin care regime is like, what my concerns are, what products I use, etc. I felt that she was very rough during the facial, it was not... More 

Was this review helpful? Yes 1
Bianca D, General Manager at Aurora Spa, responded to this review

Hi Melodie, Thank you for taking the time to provide your feedback on your recent experience at Aurora Spa St Kilda, please know that both your therapist and the staff working on your visit have been informed of this feedback and by no means did they mean to make you feel the way you do or leave feeling that way.... More 

Melbourne
Top Contributor
117 reviews 117 reviews
30 attraction reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed January 5, 2014

I was given a voucher for a deluxe manicure. The staff were welcoming and very friendly. The area set aside for manicures and pedicures is beautifully decorated and the large leather recliners are amazingly comfortable! The whole experience was very relaxing and enjoyable. The only negative is that the treatments are all quite expensive so not something that you can... More 

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Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 5, 2013

I had the 60 min DT massage, and it was just amazing, you feel relaxed as soon as you enter the calmness of the Spa reception & are greeted by the very welcoming staff. Beautiful surrounds and facilities are second to none. I certainly left feeling relaxed & the only thing I would have changed..... a longer treatment, will defiantly... More 

Was this review helpful? Yes 1
New York City
Senior Reviewer
8 reviews 8 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 29, 2013

My husband was kind enough to buy me a membership to aurora spa for mothers day. This is the most amazing spa,from the moment you walk in you feel relaxed. The staff at the front desk are so warm and friendly. You go up to the lounge have some warm herbal tea before your treatment.You then go to your treatment... More 

Was this review helpful? Yes 1

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