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Aurora Spa

2 Acland Street | The Prince Hotel, St Kilda, Port Phillip, Victoria, Australia
61 3 9536 1130
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Ranked #12 of 20 Activities in St Kilda
Type: Spas
9 visitor photos
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18 reviews from our community

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Date | Rating
  • English first
  • Any
English first
Perth
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 22, 2014 via mobile

This place is absolutely terrible and a complete waste of money. I went in for an hour relaxation massage, but when I booked no one told me I had to arrive 20 minutes prior to appointment. I get to my appointment on time (10am) and am ushered upstairs. Spend about 10 minutes filling out all these forms and then finally... More

Was this review helpful? Yes 1
Bianca D, General Manager at Aurora Spa, responded to this review

Hello, Thank you for taking the time to provide your feedback on your recent treatment with us, we really do appreciate feedback as it helps us grow as a business and ensure that all staff are performing to the standard that we pride ourselves on. Our reservations team have all been informed of your concerns with not being given your... More

melbourne
Senior Contributor
31 reviews 31 reviews
8 attraction reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 16, 2014 via mobile

The experience was great. Very very relaxing and peaceful. My masseuse DaniEla was great. I've been to a lot of spas in my time and I must say I really enjoyed it here, yes it's very very expensive but I was treated very well. I would definitely go back

Was this review helpful? Yes
Melbourne, Australia
1 review
1 of 5 stars Reviewed July 29, 2014

My experience of the spa in Melbourne was completely different to that in Queensland. The customer service is terrible, the lady that I had didn't ask me the usual questions about what my skin care regime is like, what my concerns are, what products I use, etc. I felt that she was very rough during the facial, it was not... More

Was this review helpful? Yes
Bianca D, General Manager at Aurora Spa, responded to this review

Hi Melodie, Thank you for taking the time to provide your feedback on your recent experience at Aurora Spa St Kilda, please know that both your therapist and the staff working on your visit have been informed of this feedback and by no means did they mean to make you feel the way you do or leave feeling that way.... More

Melbourne
Top Contributor
115 reviews 115 reviews
30 attraction reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed January 5, 2014

I was given a voucher for a deluxe manicure. The staff were welcoming and very friendly. The area set aside for manicures and pedicures is beautifully decorated and the large leather recliners are amazingly comfortable! The whole experience was very relaxing and enjoyable. The only negative is that the treatments are all quite expensive so not something that you can... More

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Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 5, 2013

I had the 60 min DT massage, and it was just amazing, you feel relaxed as soon as you enter the calmness of the Spa reception & are greeted by the very welcoming staff. Beautiful surrounds and facilities are second to none. I certainly left feeling relaxed & the only thing I would have changed..... a longer treatment, will defiantly... More

Was this review helpful? Yes 1
New York City
Senior Reviewer
8 reviews 8 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 29, 2013

My husband was kind enough to buy me a membership to aurora spa for mothers day. This is the most amazing spa,from the moment you walk in you feel relaxed. The staff at the front desk are so warm and friendly. You go up to the lounge have some warm herbal tea before your treatment.You then go to your treatment... More

Was this review helpful? Yes 1
Melbourne
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 6, 2013

I had a 2 hour package (Facial and Relaxation Massage) yesterday and it was absolutely beautiful. From the moment I arrived, the staff made me fell special and they had no idea it was a birthday gift voucher. Staff were so polite and genuinely respectful. No hard sell of their products either. A real treat.

Was this review helpful? Yes 1
Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
4 attraction reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 25, 2013

This place is great, I got a 3 hour beauty treatment, and fell asleep during my facial cause it was so relaxing. They're extremely well equipped in the bathroom. It has disposable combs, hair dryer, showers and towels. It's great! I highly recommended if you want to pamper yourself. It's on the pricey side, but it's probably the best day... More

Was this review helpful? Yes 1
Melbourne, Australia
Senior Contributor
30 reviews 30 reviews
5 attraction reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 7, 2012

I received a gift card from my sister for my 50th. Im not really the spa type. She is! (note to self should buy her a spa treatment.) Anyway I delayed doing it as I just don't gravitate towards spa type stuff. Well talk about doing a U-turn. This spa is amazing. The treatments are fantastic. I had a scrub... More

Was this review helpful? Yes 1
Melbourne, Australia
Senior Contributor
41 reviews 41 reviews
18 attraction reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 17, 2012

A little on the high end price tag but well worth it! The staff are fantastic and very experienced, the view of the beach in the waiting room is so soothing and relaxing. Had an amazing massage and would highly recommend it for a special occasion.

Was this review helpful? Yes

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