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Address: 2 Acland Street | The Prince Hotel, St Kilda, Port Phillip, Victoria, Australia
Phone Number: 61 3 9536 1130
Website
Today
9:30 am - 8:30 pm
Open now
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Hours:
Tue - Fri 9:30 am - 8:30 pm
Sat - Mon 9:30 am - 5:30 pm

TripAdvisor Reviewer Highlights

Read all 27 reviews
Visitor rating
  • 11
    Excellent
  • 8
    Very good
  • 0
    Average
  • 2
    Poor
  • 6
    Terrible
Most recent review
Gone downhilll

My comment is not so much in relation to the spa (which is nice enough) but the products I've bought there. Since they lowered the price (which I assume means they are making them... read more

1 of 5 starsReviewed February 26, 2015
Sarah B
,
Melbourne, Australia
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27 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Melbourne, Australia
1 review
1 of 5 stars Reviewed February 26, 2015 NEW

My comment is not so much in relation to the spa (which is nice enough) but the products I've bought there. Since they lowered the price (which I assume means they are making them more cheaply or are trying to move more stock), the quality of the actual products has gone downhill. Some of these formulations are different and you... More 

Was this review helpful? Yes
Melbourne, Australia
1 review
5 of 5 stars Reviewed February 26, 2015 NEW

Wow, my experience at Aurora Spa was incredible. I have visited many spas around the world on my travels and have had many different massages and l would have to say that this would be the best l have ever had. The spa looked amazing, quiet and serene. The therapist was absolutely professional and the products were beautiful. I'm still... More 

Was this review helpful? Yes
Melbourne, Australia
2 reviews
5 of 5 stars Reviewed February 24, 2015

I was treated to the signature kitya-karnutum treatment as a Valentine's day gift. From the moment I walked in I was looked after. The robes provided were exceptionally luxurious and the interior waiting area provided an opportunity to start my relaxation, sipping tea and looking through the beautiful lattice into the afternoon St Kilda sun. The main and most pleasurable... More 

Was this review helpful? Yes 1
Melbourne, Australia
1 review
5 of 5 stars Reviewed February 15, 2015

My treatment at Aurora was well worth it. The staff were all very friendly and my massage therapist Addam was very professional. He was able to cater the treatment to my needs and I felt great afterwards. This was a gift from my wife. I highly recommend this spa having tried a few in Melbourne. We are going to book... More 

Was this review helpful? Yes
Florence, Italy
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed February 4, 2015

On my yearly visit to Melbourne from Italy I am so disappointed to say that my experience yesterday was terribile. I have always loved the rainshower treatment and have had it so many times that I could almost do it myself. I always suggest it to friends and have purchased many gift vouchers and received them myself from friends. After... More 

Was this review helpful? Yes
Bianca D, Manager at Aurora Spa, responded to this review

Hello, Thank you for taking the time to provide your feedback on your recent treatment with us, we really do appreciate feedback as it helps us grow as a business and ensure that all staff are performing to the standard that we pride ourselves on. I'm sorry to hear your treatment was not performed to the standard you expected based... More 

Melbourne, Australia
1 review
2 of 5 stars Reviewed December 22, 2014

Visited in Aurora in November 2014 because we decided to have a girls pamper morning and then go out to lunch. Reception staff lovely and polite and so were the therapists BUT I booked the deep tissue massage and asked for firm pressure but this was not deep tissue,more a relaxation massage. The music was really inappropriate and not relaxing... More 

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 22, 2014

Best service and absolutely blissful treatments. On my visit I enjoyed Aurora's signature "Kitya Karnu" Stream Treatment followed by a 60 minute Deep Tissue Massage. I came in feeling tired and stressed and left feeling on top of the world! I would like to personally thank my masseuse Kelly in particular - I was so impressed with her professionalism and... More 

Was this review helpful? Yes
mumbai
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed December 21, 2014

I was given a beautiful massage voucher valued at $160 and I was so excited to use it. Had heard great things about Aurora from my friend. When I arrived 15 mins before my massage session I was sent upstairs to get ready. The bathrobe was beautiful and the decor of the venue was pleasant. I thought to myself this... More 

Was this review helpful? Yes
2 reviews
4 of 5 stars Reviewed September 30, 2014

I've been looking for a spa with that special ambience for a long time. I think I have found it! Upon entering the spa, I was greeted with a very friendly receptionist (April) who then led me up the stairs to a more exclusive area where I was greeted with my spa host. (Tick!) I was reminded to be there... More 

Was this review helpful? Yes
Perth
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 22, 2014

This place is absolutely terrible and a complete waste of money. I went in for an hour relaxation massage, but when I booked no one told me I had to arrive 20 minutes prior to appointment. I get to my appointment on time (10am) and am ushered upstairs. Spend about 10 minutes filling out all these forms and then finally... More 

Was this review helpful? Yes 2
Bianca D, General Manager at Aurora Spa, responded to this review

Hello, Thank you for taking the time to provide your feedback on your recent treatment with us, we really do appreciate feedback as it helps us grow as a business and ensure that all staff are performing to the standard that we pride ourselves on. Our reservations team have all been informed of your concerns with not being given your... More 

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