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Illuka Day Spa

Address: 1 The Esplanade | The Esplanade Resort & Spa, Lakes Entrance, Victoria 3909, Australia
Phone Number: +61 3 5155 3533
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Owner description: We here at illuka day spa offer a wide range of spa treatments including; massages, facials, body...
More attraction details
Attraction details
Owner description: We here at illuka day spa offer a wide range of spa treatments including; massages, facials, body treatments, Vichy and hydrotherapy treatments, manicare and pedicure, waxing and tinting. We aim to ensure that all of our guests feel as relaxed and pampered as possible.

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25 reviews from our community

Visitor rating
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Date | Rating
  • English first
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English first
1 review
1 of 5 stars Reviewed December 17, 2014 via mobile

The worst massage I have ever paid so much money for, done by a beauty therapist that I am sure wouldn't have a clue where and how to massage. I came out more stressed than i went in and bitterly disappointed. Don't waste your money find a qualified masseuse

Was this review helpful? Yes
illuka2014, Manager at Illuka Day Spa, responded to this review

Dear valued guest, I am terribly sorry to hear that you're experience with us recently was not up to a standard that we pride ourselves on. Almost all of our therapists are diploma qualified Beauty Therapists who are all certified to perform all types of relaxation massages that we offer. The rest of our therapists are remedial massage therapists who... More 

Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 1, 2014

My partner and I recently had a couples massage from Illuka Day Spa and it was simply amazing! The ladies we received the massages from were so friendly. We came out feeling relaxed and refreshed. Great experience! We loved it so much - definitely recommend this place.

Was this review helpful? Yes 1
Rowville, Australia
Reviewer
4 reviews 4 reviews
3 attraction reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 12, 2014

4 friends booked in on a girls weekend. 3 had massages which were great. I had some waxing done. It was a great time even though all 4 ended up in room nothing like having your moustache waxed with an audience but the girl I can't remember her name just went with it so fun for all. Loved it so... More 

Was this review helpful? Yes 2
Hannah L, Manager at Illuka Day Spa, responded to this review

Dear valued guest, I remember all of you ladies very well! We had such a great laugh with you all and so good to hear that you all had a great time too! It seems like had a very funny girls weekend away. We hope to see you all again very soon, as your visit certainly put a huge smile... More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 26, 2014

4 of us had a massage & 4 of us came out feeling relaxed & wanting more! I seriously didn't want it to be over! Yes it is a bit expensive but it was worth every cent!

Was this review helpful? Yes 2
Hannah L, Manager at Illuka Day Spa, responded to this review

Dear valued client, Thank you so much for your review. We are so happy to hear that you all enjoyed your time here with us. We look forward to seeing you all again soon Kind regards The illuka team :) More 

Melbourne, Australia
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 25, 2014 via mobile

In lakes entrance for a few days and really wanted a relaxing massage. Decided not to listen to other's comments and want to Illuka. Had a stress relief massage. Yes it wasn't cheap but you get what you pay for and they use aveda products. I am now feeling more relaxed than l have in months. Thank you lisa

Was this review helpful? Yes 5
illuka2014, Manager at Illuka Day Spa, responded to this review

Dear valued client, Thank you so much for your feedback. We always appreciate hearing your honest opinions and we look forward to seeing you again soon. Kind regards The illuka day spa Team :) More 

Melbourne, Victoria, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 13, 2013

day spa was ok got my feet massaged, also a shoulder massage nothing spectactular for the price i paid just ok

Was this review helpful? Yes 1
illuka2014, Manager at Illuka Day Spa, responded to this review

Dear valued client, Thank you for your feedback, we always appreciate hearing honest opinions about our day spa. I apologise for the lateness of this reply, we have just recently had a change in management late last year and am finally getting a chance to respond. I also apologise for your experience with us being perhaps not as amazing as... More 

Phillip Island, Australia
Contributor
11 reviews 11 reviews
3 attraction reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed May 18, 2013

I booked myself in for a 'luxury manicure'! The only thing luxurious about it was that i was laying down throughout the session. It was very relaxing and the service was pleasant but not worth $100!! There was a very limited range of polishes to choose from, very basic shaping etc. Disappointing. This facility has a great location and a... More 

Was this review helpful? Yes 4
Sydney
Top Contributor
90 reviews 90 reviews
4 attraction reviews
105 helpful votes 105 helpful votes
2 of 5 stars Reviewed March 16, 2013

I went specifically for a strong arm and upper back massage and the lady ignored my request. Just gave me a wishy washy upper back massage even though I kept trying to tell her otherwise. Maybe she didn't hear me?!!

Was this review helpful? Yes 5
Melbourne, Australia
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed November 30, 2012 via mobile

Was staying at the resort for my birthday and a wedding, my facial and massage appointment that I booked and paid for weeks in advance was lost. The spa was booked out nothing could be done after displaying how up set I was an appointment was offered a few days later. No help for me I live hours away. Nothing... More 

Was this review helpful? Yes 4
Melbourne, Australia
Senior Contributor
33 reviews 33 reviews
4 attraction reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed October 28, 2012 via mobile

November 2011- Me and my partner had booked a spreets voucher which included x2 gold facials at Illuka Day Spa. When I called and booked I explained my partner would prefer a massage and asked if that would be a problem, the lady said that was fine, she would simply seap it and booked us in. 3 days before I... More 

Was this review helpful? Yes 5

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