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Onsen Hot Pools

160 Arthurs Point Road | Arthurs Point, Queenstown, New Zealand
034425707
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Ranked #64 of 157 activities in Queenstown
Certificate of Excellence 2013
Type: Spas
Owner description: Immerse yourself in the views, the pure waters, and the fresh mountain air, as your mind and body surrenders to the deep penetrating warmth and gentle... more » Owner description: Immerse yourself in the views, the pure waters, and the fresh mountain air, as your mind and body surrenders to the deep penetrating warmth and gentle massage of our private pools. Housed in cedar-lined bathing rooms, complete with shower, changing area, breathtaking mountain views, and unique picture-windows that retract into the roof at the touch of a button. At night dim the lights and watch the southern constellations wheel past overhead! « less
Useful Information: Lockers / storage, Wheelchair access, Bathroom facilities, Stroller parking, Stairs / elevator
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509 reviews from our community

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    5
Date | Rating
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English first
Wellington, New Zealand
Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed April 22, 2014 NEW

The facilities are great. the hot tubs are clean and the views exceptional. I recommend them on that basis. Below are some observations about the service. The service is bordering on a Fawlty Towers script. We were given a quick instruction as we were rushed downstairs to our pool room. We were told our room number and told to remember... More

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Bristol, United Kingdom
Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed April 22, 2014 NEW

My girlfriend and I came here as we had been to the Hot Tubs in Omaramara and wanted a similar experience. We paid for an hour in the afternoon and arrived 15 mins early as requested. The welcome wasn't what we were expecting, "For Sale" signs everywhere didn't fill us with great hope. The staff were fine, very adamant about... More

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Melbourne, Australia
Contributor
17 reviews 17 reviews
9 attraction reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 15, 2014

This would be a 3.5 but we can't select that on here. It was a lovely experience. Staff were lovely, location and concept great. Some things which have pushed down the score ie. 1) Having to rent a towel (I don't mind spending money but should this not be included?) 2) No water in the room, you're in hot water... More

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sydney
Senior Contributor
21 reviews 21 reviews
6 attraction reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 12, 2014

Good: - Scenic view from the private bath - Big room with private shower for pre and post soak - Spacious tub to sit in that is more comfortable than the regular bath tub (better for the neck too) Bad: - $46 / hr for one person - Technically misleading use of the word "Onsen" which requires that there be... More

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1 review
1 of 5 stars Reviewed April 8, 2014 via mobile

We were given a Voucher for the hot pools as a wedding gift, we were very much looking forward to our visit, but a mix-up in our booking date meant we missed our booking, with no courtesy call or email at all. Just like that, $80 down the drain and 'nothing they can do about it' Thanks for nothing. -... More

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Mumbai (Bombay), India
Senior Contributor
44 reviews 44 reviews
8 attraction reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 2, 2014

This hot spa pool is quite an romantic experience. is very special queenstown experience. Pls carry your swimwear and towels to save money. this is also a worth the money. 40$ for an hour. Hot water jacuuzis and a very good view from the pool in day time

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Auckland Region, New Zealand
Contributor
12 reviews 12 reviews
6 attraction reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 13, 2014 via mobile

I booked over the phone and the staff were very helpful. We ordered the Indulgence Pack and had an 8pm booking, it was a nice way to finish a long day! It was the first time we had been to private hot pools. It was a nice, clean place, the setup was good and we enjoyed our hour.

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London, United Kingdom
Top Contributor
166 reviews 166 reviews
42 attraction reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed March 11, 2014

We really enjoyed our couple of hours in the hot pools, something we could only really afford thanks to a Christmas gift donation to our trip that we decided to put away for a treat for ourselves. We booked well in advance which enabled us to get the 8-10pm slot which allows you to see the valley in the daylight,... More

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Queenstown, New Zealand
1 review
1 of 5 stars Reviewed March 8, 2014 via mobile

As a local and visiting these spas frequently ,I can only say very disappointing the staff average ,the water not very clean and was only warm not hot! Can see why this place is up for sale, gone down hill ! Very expensive for what you get!Feels like they rippin you off1/10!:(

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Auckland Region, New Zealand
Senior Reviewer
6 reviews 6 reviews
3 attraction reviews
5 of 5 stars Reviewed February 19, 2014

The pools and the rooms were beautiful. The view was spectacular with the mountains and the shotover river below. The best Valentines day gift ever. The price was a bit high but if you go with one or more person the price decreases. Drinks were well priced, towels were available for hire and great deal for towels, drinks, and scented... More

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