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Address: 160 Arthurs Point Road | Arthurs Point, Queenstown, New Zealand
Phone Number: 034425707
Website
Today
11:00 am - 10:00 pm
Closed now
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Hours:
Sun - Sat 11:00 am - 10:00 pm
Description: Immerse yourself in the views, the pure waters, and the fresh mountain...
Immerse yourself in the views, the pure waters, and the fresh mountain air, as your mind and body surrenders to the deep penetrating warmth and gentle massage of our private pools. Housed in cedar-lined bathing rooms, complete with shower, changing area, breathtaking mountain views, and unique picture-windows that retract into the roof at the touch of a button. At night dim the lights and watch the southern constellations wheel past overhead!
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TripAdvisor Reviewer Highlights

Read all 625 reviews
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  • 432
    Excellent
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    Very good
  • 36
    Average
  • 13
    Poor
  • 11
    Terrible
Most recent review
Excellent service and facilities

So easy to get picked up in town and dropped back after the hours session in the hot pool. This was a treat after walking the Routeburn track and made a great end to the journey... read more

5 of 5 starsReviewed March 25, 2015
Melanie H
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625 Reviews from our TripAdvisor Community

Date | Rating
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English first
Senior Reviewer
8 reviews 8 reviews
3 attraction reviews
5 of 5 stars Reviewed March 25, 2015 NEW

So easy to get picked up in town and dropped back after the hours session in the hot pool. This was a treat after walking the Routeburn track and made a great end to the journey. Great staff and everything ran very smoothly. Views were fantastic and opening the roof is amazing. Adding the cold water to the pool was... More 

Was this review helpful? Yes
Invercargill, New Zealand
Senior Reviewer
8 reviews 8 reviews
3 attraction reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 24, 2015 NEW

After a very busy day shopping, in Queenstown My Husband and I thought that we would try and book a hot pool (bookings essential) we managed to get in for 10pm, we walked to the town centre and their minivan picked us up at 9.30 (its free). We brought a package that included towels, water, ice cream or chocolate (New... More 

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Tampa, Florida
Top Contributor
69 reviews 69 reviews
24 attraction reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed March 16, 2015

Recommended by a friend who recognized the view I had taken from my hotel room at Nugget Point and said the hot tubs must be near... they were right next door. Such a serene hour to spend in a hot tub in the outdoors with such a spectacular view. A truly wonderful experience in nature. They pick you up from... More 

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Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed March 5, 2015

I came to Onsen spa 7 years ago when the business just started. I had a wonderful experience with everything. 7 years after, I came to the spa again with my family. I'm happy to see the spa have been maintained very well and the view is still beautiful. However, I'm not happy with one of non-Kiwi staff, she was... More 

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Singapore, null, Singapore
Senior Contributor
30 reviews 30 reviews
13 attraction reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 20, 2015

We went twice, once in the afternoon and once at night. We opted for the romantic candlelit experience and weren't disappointed. The option to open the window/roof louvers is wonderful and allows for magnificient views of shotover river and the beautiful starlit queenstown sky at night.

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Wellington, New Zealand
Top Contributor
68 reviews 68 reviews
17 attraction reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed February 19, 2015

Fantastic new-ish (about 8 years old) Queenstown experience. A private row of secluded hot tubs, clean, with own shower and dressing area, looking straight out onto the Remarkables mountain range and overlooking the Shotover river. We were in peak summer which was grand; in winter with the snow on the range it would be utterly gorgeous. Retractable roof so you... More 

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Auckland, New Zealand
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 17, 2015

The private room was amazing! Perfect end to a long day. Bought a pamper package which was well worth the money, if you take your own towels they can discount the package cost as well

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Preston, United Kingdom
Top Contributor
62 reviews 62 reviews
12 attraction reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed February 17, 2015

My sister recommended going to Onsen hot pools and she was right a very good experience and quite unique. The private hot pool and the removable room front made for a very relaxing , different and enjoyable activity. We drove there rather than have to get into Queenstown and park just to be picked up, finding the place and parking... More 

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2 reviews
5 of 5 stars Reviewed February 17, 2015

Onsen hot pools is exactly how it sounds! hot pools! They are the perfect temperature with settings so you can control everything! The retracting wall/roofs allows the pool to become outside and it is all completely private! Excellent quality, value and very welcoming staff with exceptional customer service! One of the highlights of my NZ holiday- I even went back... More 

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St. Neots, United Kingdom
Senior Contributor
23 reviews 23 reviews
7 attraction reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 16, 2015

Great time at the hot pools, whole experience from pick up to pool to drop off. We went from 9pm till 10pm times it right as we could see the view as the sunset. Great views across the shotover river.

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