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Onsen Hot Pools

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Address: 160 Arthurs Point Road | Arthurs Point, Queenstown, New Zealand
Phone Number: 034425707
Website
Today
11:00 am - 10:00 pm
Closed now
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Hours:
Sun - Sat 11:00 am - 10:00 pm
Description: Immerse yourself in the views, the pure waters, and the fresh mountain...
Immerse yourself in the views, the pure waters, and the fresh mountain air, as your mind and body surrenders to the deep penetrating warmth and gentle massage of our private pools. Housed in cedar-lined bathing rooms, complete with shower, changing area, breathtaking mountain views, and unique picture-windows that retract into the roof at the touch of a button. At night dim the lights and watch the southern constellations wheel past overhead!
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TripAdvisor Reviewer Highlights

Read all 679 reviews
Visitor rating
  • 468
    Excellent
  • 146
    Very good
  • 40
    Average
  • 14
    Poor
  • 11
    Terrible
Breathtaking

We booked the hot pools as a treat after being on the slopes all day. First impressions were very friendly front of house staff but the reception area was a little dated and didnt... read more

5 of 5 starsReviewed July 29, 2015
curlytops07
,
Perth, Australia
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679 Reviews from our TripAdvisor Community

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Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Perth, Australia
Level Contributor
13 reviews
6 attraction reviews
5 of 5 stars Reviewed July 29, 2015 NEW

We booked the hot pools as a treat after being on the slopes all day. First impressions were very friendly front of house staff but the reception area was a little dated and didnt give anything away which was great as it made us more excited for our expereince. We added on the beer and sparkling wine packages when we... More 

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Auckland Region, New Zealand
Level Contributor
15 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 29, 2015 NEW

We utilised the courtesy coach to get there, the driver was friendly and was on time. The pool looked amazing, the view was amazing. Our initial impression of the place however was more Scandinavian than Japanese. I expected more Japanese-y feel but it felt more Swedish. Opening window was a good feature, allowed more view of the shotover river and... More 

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Gold coast
Level Contributor
10 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 29, 2015 NEW

We decided on the hot pools as my daughter had hurt her ribs whilst snowboarding. Feeling a little sore I thought this would be a great way for her aching body to unwind. We rung early and we managed to get a lunch time spot. One hour was more then long enough. The staff are super freindly and the whole... More 

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Level Contributor
21 reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 27, 2015 NEW

On the last day of our holiday we decided to spend our afternoon here and we just loved it! It was exactly what we needed to relax! It opens up onto a beautiful view and the staff are lovely!

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Auckland, New Zealand
Level Contributor
3 reviews
3 attraction reviews
5 of 5 stars Reviewed July 27, 2015 NEW

Such a great way to unwind after an adventure holiday with a lovely and hot pools to loosen tired muscles. Free bus pick up from town. Friendly helpful staff and extremely clean. A must visit! ! I got the package with facial at nugget hotel after. Highly recommend.

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Beijing, China
Level Contributor
56 reviews
36 attraction reviews
5 of 5 stars Reviewed July 27, 2015 NEW

refreshing onsen combined with a nice view. enjoy a glass of wine and fresh fruits. commute van near the QT information center.

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Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 25, 2015 NEW

Had a great time at the hot pools, the perfect way to relax after a long day on the ski slopes. The atmosphere is very chilled, and the staff are great - particular thanks to the Irish girl on reception who went out of her way to make us feel so welcome. If you go on a clear night make... More 

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Edinburgh, United Kingdom
Level Contributor
7 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 24, 2015 NEW

We loved the pools so much that we went back a second time. The staff were very friendly and helpful. The pick up and drop off service was great. The views were lovely and the way it was set up allowed you to really relax! Thanks Jess

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Haddington, United Kingdom
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 24, 2015 NEW

We had a fantastic hour @ Onsen, the whole set up is very well presented and you are made to feel very welcome. Jess was awesome, very customer centric and a star employee! The views from the tub were totally a surprise, what a brilliant location. HIGHLY RECOMMENDED, BEST VISIT OF OUR 3 WEEKS IN QUEENSTOWN.

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Sydney, Australia
Level Contributor
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 19, 2015

What a way to spend an hour or two. So relaxing to sit in the hot tub & take in the breathtaking scenery! Will definitely be back & highly recommend

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Additional Information about Onsen Hot Pools

Address: 160 Arthurs Point Road | Arthurs Point, Queenstown, New Zealand
Phone Number: 034425707
Location: South Pacific  >  New Zealand  >  South Island  >  Otago Region  >  Queenstown
Open Hours:
Sunday 11:00 am - 10:00 pm
Monday 11:00 am - 10:00 pm
Tuesday 11:00 am - 10:00 pm
Wednesday 11:00 am - 10:00 pm
Thursday 11:00 am - 10:00 pm
Friday 11:00 am - 10:00 pm
Saturday 11:00 am - 10:00 pm

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Onsen Hot Pools and other visitors
1 question
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Mentone, Australia
4 months ago

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?