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Onsen Hot Pools

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Address: 160 Arthurs Point Road | Arthurs Point, Queenstown, New Zealand
Phone Number: 034425707
Website
Today
11:00 am - 10:00 pm
Open now
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Hours:
Sun - Sat 11:00 am - 10:00 pm
Description: Immerse yourself in the views, the pure waters, and the fresh mountain...
Immerse yourself in the views, the pure waters, and the fresh mountain air, as your mind and body surrenders to the deep penetrating warmth and gentle massage of our private pools. Housed in cedar-lined bathing rooms, complete with shower, changing area, breathtaking mountain views, and unique picture-windows that retract into the roof at the touch of a button. At night dim the lights and watch the southern constellations wheel past overhead!
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TripAdvisor Reviewer Highlights

Read all 645 reviews
Visitor rating
  • 444
    Excellent
  • 139
    Very good
  • 37
    Average
  • 14
    Poor
  • 11
    Terrible
Amazing Views

Quick pick up from center of Queenstown and a relaxing hour spa experience. The views of the Shotover River were gorgeous in autumn with the trees changing color. The room even... read more

5 of 5 starsReviewed May 20, 2015
Leah D
,
Ann Arbor, Michigan
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645 Reviews from our TripAdvisor Community

Date | Rating
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English first
Ann Arbor, Michigan
Contributor
13 reviews 13 reviews
7 attraction reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 20, 2015 NEW

Quick pick up from center of Queenstown and a relaxing hour spa experience. The views of the Shotover River were gorgeous in autumn with the trees changing color. The room even had a shower for afterwards to rinse off. Really great price.

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Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed May 16, 2015 via mobile

Staff need to be empowered service is disgusting for a pricey tourist attraction. We went last year so hopefully it has improved.

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Wanaka, New Zealand
Reviewer
4 reviews 4 reviews
4 attraction reviews
5 of 5 stars Reviewed May 15, 2015

Great place to relax and enjoy the views. You can oversee the Shotover while enjoying your own hot pool.

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Sydney, Australia
Contributor
15 reviews 15 reviews
4 attraction reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 7, 2015

The whole concept of this establishment is about relaxing and distressing. You are picked up in Queenstown and driven to the spa. You are then ushered into a very private room with shower and a Hugh hot tub. You are then left alone for the time you have booked. If, like us, you choose the indulgence package you will be... More 

Was this review helpful? Yes 1
Contributor
11 reviews 11 reviews
5 attraction reviews
5 of 5 stars Reviewed May 6, 2015

We visited this place today. Parking was up the top and there was several steps to go down before entering the building. Spas are in private rooms complete with your own shower and changing area and large step down hot tub. There is a retractable glass roller door that you can operate whilst in the spa. It was raining today... More 

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Auckland, Auckland, New Zealand
2 reviews
5 of 5 stars Reviewed May 5, 2015

A must do in Queenstown are these hot pools. If you you are fortunate to catch a rainy or snow day, the constant changing view is awesome while you relax in the hot tub. Loved it and thought it was great value.

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Pukekohe East, Auckland, New Zealand
Top Contributor
117 reviews 117 reviews
31 attraction reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed May 5, 2015

On a rainy day this was a good option. It is a busy place so booking is a good idea. You can call or book in advance online. Ir stated online hslf hour or hour bookings. When we called we were told on that day we could book only for a one hour session. Not sure why and so over... More 

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Brisbane, Australia
Senior Reviewer
9 reviews 9 reviews
4 attraction reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 5, 2015

My favourite part of the day after taking off the skies was to relax at the hot pools. Service is great, all clean and comfy. Instalations are wonderful with great views of the mountains during the day or the stars at night. It is incredible to spend some time in the hot water after the full of snow kind of... More 

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Senior Contributor
35 reviews 35 reviews
11 attraction reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 3, 2015 via mobile

took the family up to onsen hot pools and had the most relaxing time. Sitting in the pools looking out at the mountains just enjoying the natural beauty. The pools look over the shot over river and from time to time you see the famous shot over jet boats run down the river. For us this was great had a... More 

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Sydney, Australia
Senior Contributor
24 reviews 24 reviews
10 attraction reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 2, 2015

We knew it would not be like an actual Japanese-style onsen experience (as it is merely a hot tub) but it was still fun nonetheless. Making reservation was easy online. As we were done with our day-time activity much earlier than expected, we gave them a call to see if we could bring forward our time slot and it was... More 

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Onsen Hot Pools and other visitors
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Mentone, Australia
1 month ago

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?