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Air Milford

Address: 1 Tex Smith Lane, Queenstown, New Zealand
Phone Number: +64 3-442 2351
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Ranked #1 of 202 Activities in Queenstown
Certificate of Excellence 2014
Owner description: Air Milford is a family owned and operated business, specialising in personalised sightseeing...
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Attraction details
Owner description: Air Milford is a family owned and operated business, specialising in personalised sightseeing excursions for visitors who want to experience the very best tours of Queenstown and the South Island of New Zealand. Air Milford purposefully remains a mid-size New Zealand tourism business. This allows the company to stay committed and focussed on offering its guests exclusive, niche sightseeing tours of the Queenstown, Fiordland and South Island regions. Air Milford is a tour company - not a transport company. The Air Milford team have an intimate knowledge of the scenic wonders of Fiordland, Milford Sound, Doubtful Sound, Mt Cook and the Queenstown region. The 'hands on' tours take in magnificent fiords, New Zealand native forests and glaciers. Guests will be introduced to New Zealand's stunning native birds, seals, penguins and dolphins. Our modern aircraft are meticulously maintained and we are proud to have achieved one of the Civil Aviation Authority's (CAA) highest audit ratings for operations and safety.

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Perth, Australia
Senior Contributor
26 reviews 26 reviews
11 attraction reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 25, 2015 NEW

Unbelievable trip, arrived slightly apprehensive, immediately felt in safe hands and at ease. Weather was incredible, Hank was so knowledgable, flight was so serene our six year old slept. Cruise brought us Dolphins and seals, however, even if we hadn't been so lucky with weather and extras Air Milford just knew where it's at, what to discuss with their clientele... More 

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3 reviews 3 reviews
5 of 5 stars Reviewed January 25, 2015 NEW via mobile

The only way to see Milford Sound if time limited. A wonderful flight over the Lower Swiss Alps. A great landing through the sound and once you land whisked to the boat and off! Back from an experience of a lifetime and a check off the bucket list in 5 hours. Family run and committed to service too? Wow!

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 21, 2015 NEW

From the time I was met by Hank's (the owner) wife for the pre briefing registration, to boarding the new Cessna Caravan plane for the flight over to Milford Sound I was made to feel welcome and in very safe hands...

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Hank S, Front Office Manager at Air Milford, responded to this review

Hi Courtney, I’m glad you had such an amazing experience with us at Air Milford and thank you for your taking the time to review us on TripAdvisor. We are very proud of our new Cessna Caravan and I’m pleased that you enjoyed the ride. Best Wishes form all the team at Air Milford. Mary, Guest services. More 

Mitchell, South Dakota
Reviewer
4 reviews 4 reviews
3 attraction reviews
5 of 5 stars Reviewed January 14, 2015

Amazing flight to Milford Sound followed by 2.5hour cruise and flight back to Queensland. The flight was smooth with stunning views and the pilot very knowledgeable and informative about area we flew over! Cruise was wonderful but the flight was the real highlight of the trip. Would definitely recommend it over driving to Milford from Queenstown because of the incredible... More 

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Hank S, Guest Relations Manager at Air Milford, responded to this review

Dear LuAnn, Thank you for your review on TripAdvisor. It gives me pleasure to hear that you had such an amazing and smooth trip with us, we take pride in our pilot’s intimate knowledge of the local area in which we fly. You also share our view that the flight is the highlight of the adventure, especially when you compare... More 

Sydney, Australia
Senior Contributor
21 reviews 21 reviews
10 attraction reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 10, 2015 via mobile

Flying to Milford is expensive. We are a family of 7, so the math is easy enough! But OMG is it worth it. Flying over the mountains to Milford is one of the most beautiful things I've ever done. We chose Air Milford as they seemed to have newer and larger planes. We flew with Matt C. who has been... More 

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Hank S, Guest Relations Manager at Air Milford, responded to this review

Hi Andrew, Thank you for your review on TripAdvisor. We are very proud to operate the largest and most modern planes that fly into Milford Sound, The Cessna Caravan, and it was a pleasure to host yourself and your family and to be able to do this all in one plane together. Flying into Milford is not necessarily a budget... More 

Contributor
17 reviews 17 reviews
3 attraction reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 7, 2015 via mobile

I know why this is number one activity in queenstown. The flight is fantastic. Hank really helped us understand the landscape. The cruise in Milford Sound was also professionally run. Experiencing this today will stay with me forever. If you are reading this to help you decide whether to book. Stop reading and book now!

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Hank S, Guest Relations Manager at Air Milford, responded to this review

Hi Anthony, Thank you for taking the time to write your lovely review on Trip Advisor. It makes us very proud that we are number one on Trip Advisor and that you have had an experience that will last for a life time by flying with us. Hank is indeed a very knowledgeable pilot with over 40 years flying in... More 

Telford, UK
Senior Contributor
35 reviews 35 reviews
5 attraction reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed January 7, 2015

A truly memorable and fantastic experience from a family run business that obviously is at the very top at what they do. From start to finish they totally focus on providing the most amazing experience for their customers. Our pilot, Megan was both friendly and professional and enhanced our day with her informative commentary during the flight pointing out landmarks... More 

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Hank S, Guest Relations Manager at Air Milford, responded to this review

Hi FabianS, It gives me great delight to receive such a lovely review on TripAdvisor and thank you for taking the time to review us. We take pride in being a small family business and being able to offer a personal experience to our guests and also have a varied range of different size planes to suit our guests’ needs.... More 

Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 6, 2015

This bunch sure know how to deliver a stunning itinerary and the best of NZ's Milford Sound/Fjord. We were a group of 16 and had booked the fly/cruise/fly tour of Milford. We were broken up into our plane groups & efficiently boarded onto their well-maintained planes. What a treat! We all agreed the smooth flying was easily better than our... More 

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Hank S, Guest Relations Manager at Air Milford, responded to this review

Hi Kristin, Thank you for taking the time to review us on Trip Advisor. It was so fun to take your group flying with us and what a gorgeous day you chose! It always adds such excitement to the trip when guests are lucky enough to see the dolphins come out to play in the bow waves of the boat.... More 

Nelson, New Zealand
Contributor
20 reviews 20 reviews
11 attraction reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 6, 2015

Did the Fly, Scenic Cruise, Fly trip to Milford Sound. Was scheduled to go on New Years eve but postponed a day due to weather. Great way to start the New Year. Fantastic flight through the mountains and Milford Sound. Viewing from a plane not quite as panoramic as from a helicopter but still very good. My wife got to... More 

Was this review helpful? Yes 3
Hank S, Guest Relations Manager at Air Milford, responded to this review

Hi Brett, Thank you for taking the time to review us on Trip Advisor. It is lovely to hear that you had such a great and spectacular start to the New Year (so did we!) It can be hard when plans need to be changed due to weather, but it sounds like you found it worth the delay. The co-pilot... More 

Shanghai, China
Senior Contributor
49 reviews 49 reviews
29 attraction reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 5, 2015

Our family of four booked the Fly/Nature Cruise/Fly trip to Milford Sound. Flying in a prop plane gives the most amazing views of the country as you fly from Queenstown to Milford Sound (and is only 30 minutes each way). The boat ride was also fantastic as we explored the fiords on the water.

Was this review helpful? Yes 1
Hank S, Guest Relations Manager at Air Milford, responded to this review

Hi Jkshupe, Thank you for taking the time to review us on Trip Advisor. You are correct that flying in our aircraft gives the passengers awe inspiring views of the country below them. I am so glad you and your family enjoyed your experience, from the flight, to the cruise with us. Thank you again from all the team here... More 

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