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Air Milford

1 Tex Smith Lane, Queenstown, New Zealand
+64 3-442 2351
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Ranked #1 of 199 Activities in Queenstown
Certificate of Excellence 2014
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Attraction details
Owner description: Air Milford is a family owned and operated business, specialising in personalised sightseeing excursions for visitors who want to experience the very best tours of Queenstown and the South Island of New Zealand. Air Milford purposefully remains a mid-size New Zealand tourism business. This allows the company to stay committed and focussed on offering its guests exclusive, niche sightseeing tours of the Queenstown, Fiordland and South Island regions. Air Milford is a tour company - not a transport company. The Air Milford team have an intimate knowledge of the scenic wonders of Fiordland, Milford Sound, Doubtful Sound, Mt Cook and the Queenstown region. The 'hands on' tours take in magnificent fiords, New Zealand native forests and glaciers. Guests will be introduced to New Zealand's stunning native birds, seals, penguins and dolphins. Our modern aircraft are meticulously maintained and we are proud to have achieved one of the Civil Aviation Authority's (CAA) highest audit ratings for operations and safety.

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252 reviews from our community

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Tarneit, Australia
Senior Contributor
25 reviews 25 reviews
10 attraction reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 26, 2014 NEW

Can't say enough good things about these guys! Professional, fantastic service and provided an amazing day to Milford Sound... Was worth every cent! Thanks & keep up the great work!

Was this review helpful? Yes 1
Philadelphia, Pennsylvania, United States
1 review
5 of 5 stars Reviewed November 25, 2014 NEW

The trip to Milford Sound was a must do on our honeymoon to New Zealand. After getting delayed for 2 days because of bad weather, we weren't sure we were going to make it. The 3rd day the staff at Air Milford told us they were flying out and could work with us to make sure we made our 4... More

Was this review helpful? Yes 1
Cairns, Australia
Senior Reviewer
10 reviews 10 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 19, 2014

This is the second time Ive done the Queenstown to Milford fly in and out tour. Its incredible. The flights over the alps into Milford are breathtaking. You fly past peaks and can see crevices and glaciers and high mountain lakes and waterfalls. You can see a lot of detail. And of course the cruise on Milford Sound is equally... More

Was this review helpful? Yes 1
Hank S, Front Office Manager at Air Milford, responded to this review

Hi Michael, I have the privilege of responding to many first time patrons, but rarely the opportunity presents with return clients, so our congratulations on reaching this exclusive club! The scenery still stands to mesmerize, that there is no question, but to get your praise about the service is what matters most to us. We hope you enjoyed flying in... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 15, 2014

Great owners Kerrie and Hank, and a fantastic pilot Megan, a must to in queenstown! We had a beautiful day for our flight to Milford sound!

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Hank S, Front Office Manager at Air Milford, responded to this review

Dear Rose, It is my pleasure to respond on behalf of Hank, Kerrie & Megan. The weather makes all the difference, so I’m glad it worked in your favour. Thanks for taking the time to review your trip with Air Milford. Kindly, Antony Sproull More

Sydney, Australia
Senior Contributor
22 reviews 22 reviews
7 attraction reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 14, 2014 via mobile

We booked the Fly/Cruise/Fly trip and it was wonderful. The pilot Megan was first rate and gave an interesting commentary en route to and from Milford Sound. The views of the mountains and lakes from above were stunning. At Milford Sound we transferred to a very comfortable catamaran and sailed up and down the Sound. Took some great pictures of... More

Was this review helpful? Yes 2
Hank S, Front Office Manager at Air Milford, responded to this review

Dear Guest, Thank you for your review of a Fly/Cruise/Fly with Air Milford. Glad to hear that you not only timed the weather well, but your trip met expectation. On behalf of your pilot Megan, thanks for flying with us and we look forward to the opportunity of doing it again on another of our scenic flights. More

Fort Lauderdale, Florida
Senior Contributor
39 reviews 39 reviews
3 attraction reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed November 11, 2014

Finally after waiting for several days we had a gorgeous morning and flew with our skilled pilot Megan from Queenstown to Milford Sound. We stopped there, took pictures, had a coffee and then returned as a weather system was coming in. The flight over and back was just spectacular and well worth it. Everyone at Air Milford is extremely nice... More

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Hank S, Front Office Manager at Air Milford, responded to this review

Dear Tamara, Thank you for your review on Trip Advisor. I remember the day well, and typical of the changeable spring weather pattern we are in. Having the flexibility to change day(s), and ultimately sacrifice the cruise was the difference in getting you to Milford. As you have testified, the plane ride is the most fantastic part of the journey,... More

Rustington, United Kingdom
Senior Contributor
28 reviews 28 reviews
17 attraction reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 6, 2014

I have now visited Milford Sound twice; once by coach and once by plane and I have to say there's no comparison. Flying to Milford took the experience to a whole new level, allowing us to see the beautiful glacier carved mountains and lakes from the sky. Our pilot, Hank, was experienced and knowledgeable, pointing out various areas and landmarks... More

Was this review helpful? Yes 4
Hank S, Front Office Manager at Air Milford, responded to this review

Dear Will We take absolute pride in responding to your review, photos, and video. This is over and above the call of duty, and a sensational showcase of what our Fly/Cruise/Fly tours entail. I must admit, that even I was envious of your experience with dolphins not a regular occurrence in the Fiord. On behalf of Hank and all the... More

Brisbane, Australia
1 review
5 of 5 stars Reviewed October 31, 2014

We were lucky enough to get two spots with Matt Cameron aboard the most comfortable private plane i have ever been on, Very professional service with breathtaking views of Milford sound and lake Wakatipu. I would recommend this service to anyone,It was amazing. Cam and Jess

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Hank S, Front Office Manager at Air Milford, responded to this review

Dear Cam & Jess, Thanks for your kind recommendations, pictures posted of our new Cessna Caravan and Lakes Gunn & Fergus which are two of the numerous alpine wonders of Fiordland National Park. Matt is away furthering his aviation qualifications, but I look forward to passing on your compliments. Thanks for flying with Air Milford. Antony More

Sydney
Contributor
11 reviews 11 reviews
4 attraction reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 25, 2014

We had a fabulous clear blue sky day to fly to Milford Sound, the scenery was spectacular and breathtaking beautiful, the crew very friendly and professional and the commentary very informative, thank you Matt. It was amazing to see everything from above, so so beautiful. The cruise was great and the lunch on board delicious. The flight back just as... More

Was this review helpful? Yes 2
Hank S, Public Relations Manager at Air Milford, responded to this review

Dear Shoonie, Our sincere thanks for taking the time to review your Milford Sound Fly/Cruise/Fly with Air Milford. I've just had the pleasure of passing this review onto Lewis, who booked the trip for you. The price gap between coach & flight options does make for a difficult decision at the time of booking, but on reflection we are thrilled... More

1 review
5 of 5 stars Reviewed October 25, 2014

Great team at Air Milford. Matt was the pilot of my flight 22 October. Great guy and knowledgeable of the area. Very interesting commentary. Hope to fly with you again!

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Hank S, Public Relations Manager at Air Milford, responded to this review

Dear Mr T, Thanks for taking the time to review Air Milford. We take great pride in your feedback about this being the highlight of your travels, since the South Island has some stunning locations and activities to participate in. Also pleasing news about your pilot which I will surely pass on. Repeat business is always high on our objectives... More

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