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Wellington i-SITE Visitor Information Centre

Address: Civic Square | Corner Victoria and Wakefield Streets, Wellington 6011, New Zealand
Phone Number: +64 4-802 4860
Website
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Ranked #24 of 185 things to do in Wellington
Type: Visitor centers, Traveler Resources
Owner description: We are the official Wellington i-SITE Visitor Information Centre and your local experts in our...
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Attraction details
Type: Visitor centers, Traveler Resources
Hours:
Sun - Sat 8:30 am - 5:00 pm
Owner description: We are the official Wellington i-SITE Visitor Information Centre and your local experts in our harbour capital city. This Qualmark endorsed centre is operated by Positively Wellington Tourism, and is part of New Zealand's official Visitor Information Network (i-SITE). We are your 'one stop shop' for travel advice and bookings for Wellington tours, activities and accommodation. As an official i-SITE, we also specialise in travel arrangements for all New Zealand destinations. Better still, our service to you is FREE.

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239 reviews from our community

Visitor rating
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Date | Rating
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limassol
Senior Contributor
48 reviews 48 reviews
19 attraction reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 28, 2015 NEW

The most helpful happy staff, nothing is too much trouble wether it's just a quick ....where is ? Or you have a problem that no one else seems to solve

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Perth Western Australia
Senior Contributor
21 reviews 21 reviews
14 attraction reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 18, 2015

We were very impressed by the information centre. Plenty of interesting displays and excellent service

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Picton, New Zealand
Senior Reviewer
7 reviews 7 reviews
5 attraction reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 16, 2015

Very helpful staff wandering around wanting to help you find what u need and book it there all at the same time.

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Ipswich, Australia
Senior Contributor
28 reviews 28 reviews
16 attraction reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 10, 2015

Information, Information, Information what a great place to find out places to see and things to do. My only complaint is there stuff to sell was very expensive

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Nairn
Contributor
15 reviews 15 reviews
6 attraction reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 30, 2015

This information centre is modern and is well laid out. The staff are knowledgeable and bookings for attractions and tours can be made here. Very central location

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Christchurch, New Zealand
Contributor
13 reviews 13 reviews
10 attraction reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 28, 2015

Like the numbered waiting system, gives opportunity to browse till your number comes up rather than standing in a queue. Well appointed souvenir shop. Very helpful and knowledgeable assistant gave clear instructions and information that made our travels much easier.

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Ipswich, United Kingdom
Contributor
20 reviews 20 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 27, 2015

Oh dear, arrived at yet another I site only to find I'd closed. NZ is probably THE tourist destination of the world but the I Site opening hours are still in the 1950's. I arrived in Wellington around 16:00 and by the time I got to the door it was closed. Come on get real....

Was this review helpful? Yes 1
Hobart, Australia
Senior Contributor
22 reviews 22 reviews
11 attraction reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 25, 2015

Went there a couple of times to find out about the Zoo and Weta activity. Loads of flyers about attractions and activities both in the near area and also further afield in the North Island. Staff were helpful in advice on the appropriate buses to get to take to and from the Zoo - including cost, timeframes and pickup points.... More 

Was this review helpful? Yes 1
Saskatoon, Canada
Senior Contributor
24 reviews 24 reviews
14 attraction reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 25, 2015

It is never a positive sign when you are not greeted as a visitor but as the next number in the queue. We had to pry information from the young lady by repeating the question several times. It was rather shocking as our previous several experiences with i-Ste personnel have been exceptional. Guess not all sites have the same philosophy.

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WellingtonInfoCentre, Manager at Wellington i-SITE Visitor Information Centre, responded to this review

Thank you for taking the time to let us know that we could have done things a whole lot better when you visited us recently. Please let me apologise for your less than pleasant experience, and as you will see from our other reviews this is not typically the type of service we deliver. I'm pleased that your overall experience... More 

Nelson, New Zealand
Top Contributor
85 reviews 85 reviews
11 attraction reviews
167 helpful votes 167 helpful votes
4 of 5 stars Reviewed January 24, 2015

A good range of brochures if you do not want to seek direct advice. Members of staff are knowledgeable and will make bookings if required.

Was this review helpful? Yes 1

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  • Is there a restaurant or café onsite?