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Wellington i-SITE Visitor Information Centre

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Address: Civic Square | Corner Victoria and Wakefield Streets, Wellington 6011, New Zealand
Phone Number: +64 4-802 4860
Website
Today
8:30 am - 5:00 pm
Closed now
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Hours:
Sun - Sat 8:30 am - 5:00 pm
Description: We are the official Wellington i-SITE Visitor Information Centre and your...
We are the official Wellington i-SITE Visitor Information Centre and your local experts in our harbour capital city. This Qualmark endorsed centre is operated by Positively Wellington Tourism, and is part of New Zealand's official Visitor Information Network (i-SITE). We are your 'one stop shop' for travel advice and bookings for Wellington tours, activities and accommodation. As an official i-SITE, we also specialise in travel arrangements for all New Zealand destinations. Better still, our service to you is FREE.
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TripAdvisor Reviewer Highlights

Read all 251 reviews
Visitor rating
  • 150
    Excellent
  • 76
    Very good
  • 15
    Average
  • 5
    Poor
  • 5
    Terrible
Wellinton info centre

This well laid out info centre is staffed by helpful staff. The Geldoff statue in the entrance adds a fun atmosphere and allows for a photo before heading of to the Weta workshop... read more

5 of 5 starsReviewed March 22, 2015
Karen W
,
Whakatane, New Zealand
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251 Reviews from our TripAdvisor Community

Date | Rating
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English first
Whakatane, New Zealand
Senior Contributor
27 reviews 27 reviews
15 attraction reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 22, 2015

This well laid out info centre is staffed by helpful staff. The Geldoff statue in the entrance adds a fun atmosphere and allows for a photo before heading of to the Weta workshop tour.

Was this review helpful? Yes
Vancouver, Canada
Senior Reviewer
7 reviews 7 reviews
4 attraction reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 21, 2015

Everything you need in a visitor centre and more. Full services and VERY helpful in a grand location - Civic Park.

Was this review helpful? Yes
Ballarat, Victoria
Senior Contributor
29 reviews 29 reviews
18 attraction reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 19, 2015

This information centre was very helpful. There were many brochures available of activities and places to visit in and around Wellington. There are also staff available to help with directions, and assist with booking of day tours.

Was this review helpful? Yes
Top Contributor
71 reviews 71 reviews
29 attraction reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed March 19, 2015

It was a little difficult to find due to extended building works in the area but once we found it we found it it was easy to get information with very knowledgable advisers who were able to book us on the various trips with no problems

Was this review helpful? Yes
canberra
Senior Reviewer
9 reviews 9 reviews
5 attraction reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 17, 2015

The staff were helpful. Very patient in relaying what the city had to offer and many suggestions were on offer for our days adventures.

Was this review helpful? Yes
Lower Hutt, New Zealand
Contributor
12 reviews 12 reviews
8 attraction reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 15, 2015

This told us so many free things we could do to fill our day while in city .Nice coloured brouchres for us to go off the staff were all friendly and went out of way to help us

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed March 13, 2015

Popped in to the i-site in Wellington, and got to meet a rude, obviously bored and unwelcoming member of staff. Luckily for us, we had been travelling around NZ for a few weeks prior and know this is not the standard here or in other i-sites, but not the best image to be displayed for tourists visiting Wellington.

Was this review helpful? Yes
WellingtonInfoCentre, Manager at Wellington i-SITE Visitor Information Centre, responded to this review

I'm very sorry to hear that we've let you down and am interested in following up with you further so that I can address your specific concerns. As you will see from our other reviews your experience is not a typical one - we pride ourselves on welcoming and helping our visitors, and as you will know I have invited... More 

Wellington, New Zealand
Contributor
11 reviews 11 reviews
7 attraction reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 4, 2015

We got all the info we needed for our trips which was all useful when booking accommodation and travel within NZ via the Interislander. You just can't beat the Info centres around NZ, for up to date free info, and help from the staff.

Was this review helpful? Yes
Cambridge, United Kingdom
Top Contributor
55 reviews 55 reviews
20 attraction reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 4, 2015

If you want to know something this is the place to go On complaint was there is sometime a wait to see someone Lots of leaflets too Some of the trips leave from here so it's like a meeting place

Was this review helpful? Yes
limassol
Top Contributor
55 reviews 55 reviews
22 attraction reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed February 28, 2015

The most helpful happy staff, nothing is too much trouble wether it's just a quick ....where is ? Or you have a problem that no one else seems to solve

Was this review helpful? Yes

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