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Taupo DeBretts Spa Resort

Address: 103 Napier-Taupo Rd, Taupo 3330, New Zealand
Phone Number: +64 7-378 8559
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Ranked #27 of 56 Activities in Taupo
Owner description: Living Waters Spa at Taupo DeBrettsA Volcanic Spa ExperienceRelax your body and soothe your soul in...
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Attraction details
Owner description: Living Waters Spa at Taupo DeBrettsA Volcanic Spa ExperienceRelax your body and soothe your soul in the tranquil world of this unique spa experience. This is where the healing mineral waters of DeBretts Hot Springs combine with therapeutic massage and luxurious body treatments to leave you feeling amazingly relaxed and rejuvenated.Each treatment starts with a complimentary soak in the therapuetic warm waters at Taupo Hot Springs. Then, enjoy a unique New Zealand treatment including massage, Hot Volcanic Rock Massage, Warm Thermal Mud Wrap or Tribal Body Ritual. Rejuvenating Facials and other body and beauty treatments make this a spa experience you will not soon forget.

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158 reviews from our community

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Date | Rating
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English first
Wellington, New Zealand
Contributor
11 reviews 11 reviews
3 attraction reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 20, 2015

Went here during the day - and I think in the sunlight the lack of maintenance with the facilities was clearly showing. Would recommend a night time visit for this reason. The whole place including the surface of all the pools, could do with a paint job. The changerooms felt a bit grubby - in fact the whole place could... More 

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DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Hello franwellington, Thanks for your detailed review of your visit to our hot springs. Maintenance is a "work in progress", we're waiting for the school holidays to end before we can carry-out refreshing our facilities. Our pools are drained, scrubbed & refilled daily to ensure sanitation, our facilities are cleaned daily to ensure hygiene. Apologies' if you didn't enjoy the... More 

Wellington, New Zealand
Reviewer
4 reviews 4 reviews
3 attraction reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 15, 2015

While the place is quite enjoyable, the price is comparable to Splash Planet with much less to offer. However, the spa has some nice small private pools as well as some relaxing mineral pools. If money isn't an issue then the place may be worth it. The staff were very friendly, informative, and made those hot pools a little warmer... More 

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DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Hello ticklemypickle, Thanks for taking the time to reviews your visit to our hot springs, great to hear your enjoyed your soak and the staff were welcoming to you. We are a family owned business for more than 27 years, the Barry Kirkland purchased the pools in 1987 in a deteriorated state, refurbished the complex over the years to include... More 

Senior Contributor
44 reviews 44 reviews
26 attraction reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 10, 2015

We paid one entry for two peolple because we found a promotion in the « Arrival » magazine. We spend 3 great hours: 2 hot pools with thermal water with massages spots, other little pools with normal water, playground with a slide (even for adults) . With the entry we had also 45 min in a private hot pool. Lockers... More 

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DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Hello Pepite D, Thank you for reviewing your visit to our iconic mineral hot springs, great to hear you took advantage to the Arrival Magazine voucher. We hope to see you again. Kind Regards Michelle More 

Napier, New Zealand
Top Contributor
122 reviews 122 reviews
21 attraction reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed January 5, 2015 via mobile

We have often visited these well known Taupo hot pools. The best way to experience them is at night and in winter, just wonderful. We visited today, in summer during the day and sadly the facilities really look run down in the daylight, in need of a clean and a paint. This won't put us off, but we will better... More 

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DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Hi Rick, Thanks for your review, we're happy to hear your "regular" visitor to our wonderful pools, your comments have been taken on-board. You would have noticed the installation of two heated racing hydroslides on your visit, these were completed in record time before Christmas, unfortunately we run out of time to carry out our yearly maintenance to the facilities... More 

Auckland Region, New Zealand
Senior Contributor
23 reviews 23 reviews
14 attraction reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed December 29, 2014

I visited both this hot pool and the Wairakei Terraces. In comparison, this place was poorly maintained, dirty, crowded, and loud. The main pools were not in the best condition. There were few places to sit along the walls, just bad metal seats. The pools themselves had a lot of kids so if you have a family, consider this place,... More 

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Canada
Contributor
14 reviews 14 reviews
7 attraction reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 19, 2014

We went there today. Chose this place over a few others *because they had water slides*. We paid full freight for our family...only to discover the water slides were closed. And asking staff, they have been for MANY DAYS. They didn't tell us before we paid, there were no signs posted. When i asked afterwards, they condescendingly told us that... More 

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DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Hello toastedbagel, Sorry to hear your experience was unpleasant. We do provide a full refund in your not happy 1/2 hour after arriving. If the Dragon Slide wasn't operating we do give slight discount and make our customers aware, as new slides were being installed, at times the Dragon Slide was temporarily closed, as we don't want to jeopardise visitor... More 

Hope Island, Australia
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 17, 2014

Although the slides were not working at the time the pools are fantastic to relax and unwind. After walking Huka Falls and the Orakei Korako we decided to unwind in this little oasis. There weren't many people so it was perfect and the cost of admission is for the whole day so you can leave and come back again during... More 

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Hamilton, New Zealand
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed December 15, 2014

Amazing massage by some talented people in a quiet well appointed place..... and soak in the mineral pools topped off what was a wonderful weekend in Taupo. Great to have a choice of either public or private pools and the water temperature choice was also a bonus.

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DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Kia Ora Jane15B, Thank you for choosing Living Waters Spa at Taupo DeBretts, we're really happy to hear you enjoyed your experience. We hope to see you again one day. Happy Holidays Michelle More 

Hamilton, New Zealand
Senior Reviewer
6 reviews 6 reviews
3 attraction reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 2, 2014

This family of two adults and three children stayed at DeBretts and used the pools regularly throughout our visit. The pools have been greatly improved by the recent revamp and the complex provided entertainment and relaxation for everyone. The facilities were clean, and the heated floors in the changing rooms a real treat - especially as the evenings got chilly.... More 

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DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Kia Ora FamilyformupNorth, Wonderful review to read, glad to hear you made the most of the all-day access to the mineral pool complex. We continually plan to improve facilities through-out the spa resort and maintain eco-friendly practises as apart of our mission to reduce our environmental impart. We look forward to your return. Warm Regards Michelle More 

Waikanae, Wellington, New Zealand
Senior Contributor
35 reviews 35 reviews
12 attraction reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 30, 2014

We had just cycled around the lake so the soak was most welcome. We used a private pool as we had no swim suits. The outdoor pools are in pleasant surroundings so they would be nicer in that regard.There were steps down into the water and then a long bench-like structure but it was too deep to sit on that.... More 

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DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Kia Ora Heather M, Thanks for your wonderful review of your visit to our hot springs. Congrats on taking part the Cycle Challenge, as soak in our indoor private pools will certainly ease aches and pains. Hope to see you again, perhaps the next Cycle Challenge. Warm Regards Michelle More 

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