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Taupo DeBretts Spa Resort

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Address: 103 Napier-Taupo Rd, Taupo 3330, New Zealand
Phone Number: +64 7-378 8559
Website
Description: Living Waters Spa at Taupo DeBrettsA Volcanic Spa ExperienceRelax your...
Living Waters Spa at Taupo DeBrettsA Volcanic Spa ExperienceRelax your body and soothe your soul in the tranquil world of this unique spa experience. This is where the healing mineral waters of DeBretts Hot Springs combine with therapeutic massage and luxurious body treatments to leave you feeling amazingly relaxed and rejuvenated.Each treatment starts with a complimentary soak in the therapuetic warm waters at Taupo Hot Springs. Then, enjoy a unique New Zealand treatment including massage, Hot Volcanic Rock Massage, Warm Thermal Mud Wrap or Tribal Body Ritual. Rejuvenating Facials and other body and beauty treatments make this a spa experience you will not soon forget.
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TripAdvisor Reviewer Highlights

Read all 164 reviews
Visitor rating
  • 54
    Excellent
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    Very good
  • 23
    Average
  • 10
    Poor
  • 7
    Terrible
Most recent review
Really relaxing

This spa is great for all ages. The splash area was loved by my 7 year old. The water slides were enjoyed by my husband and I loved relaxing in the hot mineral pools. Perfect.

5 of 5 starsReviewed February 26, 2015
Pamela P
,
Banbury, United Kingdom
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164 Reviews from our TripAdvisor Community

Date | Rating
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English first
Banbury, United Kingdom
Senior Contributor
25 reviews 25 reviews
9 attraction reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 26, 2015 NEW

This spa is great for all ages. The splash area was loved by my 7 year old. The water slides were enjoyed by my husband and I loved relaxing in the hot mineral pools. Perfect.

Was this review helpful? Yes
Picton, New Zealand
Senior Contributor
22 reviews 22 reviews
12 attraction reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 24, 2015

I went with my 4 year old daughter who was looking forward to the water playground. When we arrived we were told she wasnt tall enough to go on the water slides and no 2 people on the slides at once, so she wasnt able to go on the water slides, much to her disapointment. The water play ground wasnt... More 

Was this review helpful? Yes
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Hello 44jessicajones. Thanks for reviewing your visit with your daughter to our Hot Springs. Apologies if your visit was unsatisfactory. Our height restrictions for our hydro-slides comply with OSH standards, children must be able to stand comfortably at 1.2 metres as this is the depth our the slide pool. We don't allow tandem sliding because it too dangerous, little ones... More 

Perth, Australia
Reviewer
4 reviews 4 reviews
3 attraction reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 23, 2015

The price performance ratio is bad. The place needs a renovation. The seatings in the pools are not very ergonomic. They charge you extra for the slides? I have not experienced something like this before and i ve been to many pools around the globe... No access with public transport? The place has potential, no doubt, but i would wait... More 

Was this review helpful? Yes
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Hello Elmdo, Thanks for your insightful review of your visit to our iconic Hot Springs. We have recently painted our big outdoor mineral pools, stained lounger chairs etc... Check out our Facebook page for updates. We will always continue to improve our existing facilities, so any feedback good or bad is appreciated and mentioned to management for their consideration. Safe... More 

Melbourne, Victoria, Australia
Top Contributor
73 reviews 73 reviews
44 attraction reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed February 19, 2015

We received cheaper entry as when we visited the main pool was closed due to maintenance. One of the nice things about DeBretts is that you could have 45 minutes in a private pool included in the price of your entry. This was by far the best bit of it even though the private pools could also do with a... More 

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DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Hello Rachel B, Thanks for your honest review of your visit to our renounced Hot Springs, Great to hear you enjoyed our private pools. As you have seen we are refreshing our facilities, our private pools will undergo a fresh lick of paint soon. We generally refresh our facilities before the summer holidays, but this time our focus was to... More 

Auckland Region, New Zealand
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 14, 2015

We didnt stay at the resort but we visited for the day. The pools were great they had a choice of both hot pools and clorinated pools which was good for the kids as they like to swim under water which isnt a great idea in the hot pools. Only my 8yr old was big enough for the slides and... More 

Was this review helpful? Yes
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Hello Stephy235, Thanks for taking the time to review our Hot Springs & Water Park. We're delighted to hear you and your family enjoyed your therapeutic soak, fab to hear your 8 year old loved using the slides. We certainly hope to see you again as we plan to make more changes in the future. Kind Regards Michelle More 

Hong Kong, China
Contributor
16 reviews 16 reviews
9 attraction reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 3, 2015

we last visisted debretts spa more than a few years ago, and little has changed or improved.... very tired now. It's a steep walk down but after a hot soak a very steep walk back up!

Was this review helpful? Yes
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Hello JC Kiwi, Thanks for reviewing your visit to our hot springs & water park. Our facilities will get refreshed in a few weeks time. Before Christmas, we were very busy constructing our two heated racing slides, we didn't have time to carry out our annual painting and maintenance before the busy period. Your feedback is appreciated, all the best... More 

Wellington, New Zealand
Contributor
11 reviews 11 reviews
3 attraction reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 20, 2015

Went here during the day - and I think in the sunlight the lack of maintenance with the facilities was clearly showing. Would recommend a night time visit for this reason. The whole place including the surface of all the pools, could do with a paint job. The changerooms felt a bit grubby - in fact the whole place could... More 

Was this review helpful? Yes
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Hello franwellington, Thanks for your detailed review of your visit to our hot springs. Maintenance is a "work in progress", we're waiting for the school holidays to end before we can carry-out refreshing our facilities. Our pools are drained, scrubbed & refilled daily to ensure sanitation, our facilities are cleaned daily to ensure hygiene. Apologies' if you didn't enjoy the... More 

Wellington, New Zealand
Reviewer
4 reviews 4 reviews
3 attraction reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 15, 2015

While the place is quite enjoyable, the price is comparable to Splash Planet with much less to offer. However, the spa has some nice small private pools as well as some relaxing mineral pools. If money isn't an issue then the place may be worth it. The staff were very friendly, informative, and made those hot pools a little warmer... More 

Was this review helpful? Yes
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Hello ticklemypickle, Thanks for taking the time to reviews your visit to our hot springs, great to hear your enjoyed your soak and the staff were welcoming to you. We are a family owned business for more than 27 years, the Barry Kirkland purchased the pools in 1987 in a deteriorated state, refurbished the complex over the years to include... More 

Senior Contributor
44 reviews 44 reviews
26 attraction reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 10, 2015

We paid one entry for two peolple because we found a promotion in the « Arrival » magazine. We spend 3 great hours: 2 hot pools with thermal water with massages spots, other little pools with normal water, playground with a slide (even for adults) . With the entry we had also 45 min in a private hot pool. Lockers... More 

Was this review helpful? Yes
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Hello Pepite D, Thank you for reviewing your visit to our iconic mineral hot springs, great to hear you took advantage to the Arrival Magazine voucher. We hope to see you again. Kind Regards Michelle More 

Napier, New Zealand
Top Contributor
123 reviews 123 reviews
21 attraction reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed January 5, 2015 via mobile

We have often visited these well known Taupo hot pools. The best way to experience them is at night and in winter, just wonderful. We visited today, in summer during the day and sadly the facilities really look run down in the daylight, in need of a clean and a paint. This won't put us off, but we will better... More 

Was this review helpful? Yes
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Hi Rick, Thanks for your review, we're happy to hear your "regular" visitor to our wonderful pools, your comments have been taken on-board. You would have noticed the installation of two heated racing hydroslides on your visit, these were completed in record time before Christmas, unfortunately we run out of time to carry out our yearly maintenance to the facilities... More 

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