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Taupo DeBretts Spa Resort

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Address: 103 Napier-Taupo Rd, Taupo 3330, New Zealand
Phone Number: +64 7-378 8559
Website
Description: Living Waters Spa at Taupo DeBrettsA Volcanic Spa ExperienceRelax your...
Living Waters Spa at Taupo DeBrettsA Volcanic Spa ExperienceRelax your body and soothe your soul in the tranquil world of this unique spa experience. This is where the healing mineral waters of DeBretts Hot Springs combine with therapeutic massage and luxurious body treatments to leave you feeling amazingly relaxed and rejuvenated.Each treatment starts with a complimentary soak in the therapuetic warm waters at Taupo Hot Springs. Then, enjoy a unique New Zealand treatment including massage, Hot Volcanic Rock Massage, Warm Thermal Mud Wrap or Tribal Body Ritual. Rejuvenating Facials and other body and beauty treatments make this a spa experience you will not soon forget.
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TripAdvisor Reviewer Highlights

Read all 168 reviews
Visitor rating
  • 57
    Excellent
  • 71
    Very good
  • 23
    Average
  • 10
    Poor
  • 7
    Terrible
Most recent review
So relaxing

I went with my sisters. After an exciting day on the jet boat in Taupo we needed to relax. It was a rainy day but didn't matter. Couples might prefer the private rooms but best... read more

5 of 5 starsReviewed March 12, 2015
Tracey B
,
Telford, United Kingdom
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168 Reviews from our TripAdvisor Community

Date | Rating
  • English first
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English first
Telford, United Kingdom
Top Contributor
53 reviews 53 reviews
28 attraction reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed March 12, 2015

I went with my sisters. After an exciting day on the jet boat in Taupo we needed to relax. It was a rainy day but didn't matter. Couples might prefer the private rooms but best value to go on the open area with several pools one very warm and another slightly cooler. Another area specially for kids. Brilliant.

Was this review helpful? Yes
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Hello Tracey B, Thanks for taking the time to review your time at out Hot Springs & Water Park. Glad to hear you experienced all of our facilities. All the best in your travels. Kind Regards Michelle. More 

Telford, United Kingdom
Senior Contributor
29 reviews 29 reviews
13 attraction reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 12, 2015

Such a lovely setting and the facilities are amazing. Spend some time in each pool and you will feel so relaxed no time limit so you can spend as long as you like chilling

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2 reviews
5 of 5 stars Reviewed March 11, 2015

Wander down the access walkway to the valley below. The secluded valley is sheltered, sunny & beautiful native bush surrounds the attractions including natural mineral outdoor pools, private pools, water slides (hot water), bucket drop, BBQ, lounging chairs, sun umbrellas - just love it every time we visit. Better than expectation!!

Was this review helpful? Yes
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Hi Alan C, Thanks for reviewing your visit to our Hot Springs attraction, it was a joy to read of your experiences. We continue to make improvements to provide a quality customer experience over time. We look forward to seeing you again. Kind Regards Michelle More 

Perth, Australia
Top Contributor
115 reviews 115 reviews
69 attraction reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed March 5, 2015

Compared to Hanmer Springs, De Brett's is small but still enjoyable. We stayed at the caravan park so were able to purchase a 3 day pass for $50 which is great for a family (new water slides $7pp extra). There is one small swimming pool with 2 spas, 2 big hot pools, water play area and 3 water slides. You... More 

Was this review helpful? Yes
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Hello Memee08, Thank you for reviewing you visit to our Hot Springs during your stay in our Spa Resort. We're delighted to hear you enjoyed your day visits. Kind Regards Michelle More 

Banbury, United Kingdom
Senior Contributor
29 reviews 29 reviews
11 attraction reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 26, 2015

This spa is great for all ages. The splash area was loved by my 7 year old. The water slides were enjoyed by my husband and I loved relaxing in the hot mineral pools. Perfect.

Was this review helpful? Yes
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Hello Pamela P, Thanks for reviewing your family visit to our Hot Springs & Water Park. Great to hear you guys had an enjoyable time. Kind Regards Michelle More 

Picton, New Zealand
Senior Contributor
22 reviews 22 reviews
12 attraction reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 24, 2015

I went with my 4 year old daughter who was looking forward to the water playground. When we arrived we were told she wasnt tall enough to go on the water slides and no 2 people on the slides at once, so she wasnt able to go on the water slides, much to her disapointment. The water play ground wasnt... More 

Was this review helpful? Yes
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Hello 44jessicajones. Thanks for reviewing your visit with your daughter to our Hot Springs. Apologies if your visit was unsatisfactory. Our height restrictions for our hydro-slides comply with OSH standards, children must be able to stand comfortably at 1.2 metres as this is the depth our the slide pool. We don't allow tandem sliding because it too dangerous, little ones... More 

Perth, Australia
Reviewer
4 reviews 4 reviews
3 attraction reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 23, 2015

The price performance ratio is bad. The place needs a renovation. The seatings in the pools are not very ergonomic. They charge you extra for the slides? I have not experienced something like this before and i ve been to many pools around the globe... No access with public transport? The place has potential, no doubt, but i would wait... More 

Was this review helpful? Yes
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Hello Elmdo, Thanks for your insightful review of your visit to our iconic Hot Springs. We have recently painted our big outdoor mineral pools, stained lounger chairs etc... Check out our Facebook page for updates. We will always continue to improve our existing facilities, so any feedback good or bad is appreciated and mentioned to management for their consideration. Safe... More 

Melbourne, Victoria, Australia
Top Contributor
73 reviews 73 reviews
44 attraction reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed February 19, 2015

We received cheaper entry as when we visited the main pool was closed due to maintenance. One of the nice things about DeBretts is that you could have 45 minutes in a private pool included in the price of your entry. This was by far the best bit of it even though the private pools could also do with a... More 

Was this review helpful? Yes
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Hello Rachel B, Thanks for your honest review of your visit to our renounced Hot Springs, Great to hear you enjoyed our private pools. As you have seen we are refreshing our facilities, our private pools will undergo a fresh lick of paint soon. We generally refresh our facilities before the summer holidays, but this time our focus was to... More 

Auckland Region, New Zealand
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 14, 2015

We didnt stay at the resort but we visited for the day. The pools were great they had a choice of both hot pools and clorinated pools which was good for the kids as they like to swim under water which isnt a great idea in the hot pools. Only my 8yr old was big enough for the slides and... More 

Was this review helpful? Yes
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Hello Stephy235, Thanks for taking the time to review our Hot Springs & Water Park. We're delighted to hear you and your family enjoyed your therapeutic soak, fab to hear your 8 year old loved using the slides. We certainly hope to see you again as we plan to make more changes in the future. Kind Regards Michelle More 

Hong Kong, China
Contributor
16 reviews 16 reviews
9 attraction reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 3, 2015

we last visisted debretts spa more than a few years ago, and little has changed or improved.... very tired now. It's a steep walk down but after a hot soak a very steep walk back up!

Was this review helpful? Yes
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Hello JC Kiwi, Thanks for reviewing your visit to our hot springs & water park. Our facilities will get refreshed in a few weeks time. Before Christmas, we were very busy constructing our two heated racing slides, we didn't have time to carry out our annual painting and maintenance before the busy period. Your feedback is appreciated, all the best... More 

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