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Polynesian Spa

Hinemoa Street, Rotorua 3010, New Zealand
64 7 348-1328
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Ranked #32 of 55 Activities in Rotorua
Type: Spas
Owner description: Polynesian Spa is New Zealand’s leading international day spa. In a picturesque, tranquil setting overlooking Lake Rotorua, visitors can enjoy a... more » Owner description: Polynesian Spa is New Zealand’s leading international day spa. In a picturesque, tranquil setting overlooking Lake Rotorua, visitors can enjoy a wonderful fusion of relaxing hot spring pool bathing, sumptuous spa and massage therapies and picturesque lake views. Polynesian Spa has the use of two types of hot mineral water, one alkaline and one acidic, that are the unique point of difference of the operation. Many thousands of visitors to the spa have attested to the remedial effect the hot mineral waters have on such ailments as muscular complaints, arthritis and rheumatism. The Priest and Radium springs are most noted in this respect. We invite you to experience this World Top Ten Spa (natural/thermal/medical), as voted by readers of the prestigious Conde Nast Traveller magazine for several years and once again in 2011. We look forward to welcoming you to Polynesian Spa. « less
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Date | Rating
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English first
Saint Thomas, Canada
Senior Reviewer
8 reviews 8 reviews
4 attraction reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 1, 2014 NEW

My husband and I didn't know what to expect and were pleasantly surprised. We got the " Double Dip" which enabled us to try out a private pool and then the public pools. We enjoyed soaking our "camping"sore muscles away and looking out over the varieties of birds on the lake from the warmth of the pools. Clean, well run,... More

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Sydney, Australia
Top Contributor
57 reviews 57 reviews
14 attraction reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 1, 2014 NEW

We payed for the adult pools and there were kids in them. Also if you are not used to the minerals we got a rash. It went away the next day but itched bad that night. It was clean and the locker room was very clean and nice towels too. Great views of the lake but don't waist your money... More

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Auckland Region, New Zealand
Senior Contributor
31 reviews 31 reviews
23 attraction reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 27, 2014 NEW

Visited this attraction in Rotorua a few days ago. There was a choice of pools, at varying prices, and we ended up choosing the most expensive Lake Pools at $45 per adult. The Lake Pools complex was ok but we found the waters very shallow and, in our view, most suited to adults ! We spent a little over two... More

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PolynesianSpa, Manager at Polynesian Spa, responded to this review

Hi Robert W, Thank you for your review. I am glad you enjoyed your visit but sorry you did not feel you received good value for money. Our prices are very much in line with other major attractions in Rotorua and we have completed a few changes to our Lake Spa to heighten the luxury experience. We have added a... More

Wellington, New Zealand
2 reviews
5 of 5 stars Reviewed August 27, 2014 NEW

Great pools. Wonderful massage in a very peaceful and clean evironment.Staff very friendly and helpful

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PolynesianSpa, Manager at Polynesian Spa, responded to this review

Hi sharronmac, Thank you for your review and 5/5 endorsement. It was our pleasure to host you in our Retreat. Thank you also for your kind comments with regards to the cleanliness of our spa and staff. We look forward to hosting you next time you are in Rotorua. More

South Barrington, Illinois
Senior Reviewer
10 reviews 10 reviews
9 attraction reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 25, 2014

This was a great experience, well run and clean. Had a nice time with the romantic package, a half hour in a private spa, and then visiting a variety of public areas with different temperatures and mineral levels.

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PolynesianSpa, Manager at Polynesian Spa, responded to this review

Hi Keith R, Thank you for your wonderful review and 5/5 endorsement. It was our pleasure to host you for a relaxing time. Our Romantic Double Dipper is a popular option for those who want their privacy and wish to enjoy the two types of mineral water that we offer so glad you enjoyed. Safe travels. More

Austin, Texas, United States
2 reviews
4 of 5 stars Reviewed August 23, 2014

I was hesitate to go here from some of the reviews about loud children and obnoxious tourist but was pleasantly surprised. I had an hour long massage which gave me access to the upgraded pools and my husband joined me in these pools. We showed up,around 10:30 AM and stayed until 2 PM and the traffic was light. We enjoyed... More

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PolynesianSpa, Manager at Polynesian Spa, responded to this review

Hi, Thank you for taking the time to post a review and share your experience at Polynesian Spa. The morning is a great time for guests to come in and experience our pools. During this time there is a lot less people swimming, the views over Lake Rotorua are stunning and it's a nice relaxing way to start the day.... More

Contributor
17 reviews 17 reviews
14 attraction reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 21, 2014

A group of 10 of us went to the Lake Side 'Luxury Spa' about 9 o'clock at night and it was fantastic. Very private, no children, no tourists messing about. The Spa pools are set in a beautiful surrounding with flattering lighting after dark. We were situated right on the lake side (obviously) and so had an amazing 180 view... More

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PolynesianSpa, Manager at Polynesian Spa, responded to this review

Hi, Thank you for taking the time to post a review about your experience at Polynesian Spa. It was our pleasure to host you and it's great that you all enjoyed your time in our Lake Spa. Thank you also for your feedback with regards to our Polynesian Spa Shop. We predominantly stock spa related products but do also like... More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 attraction reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 19, 2014

A brilliant way to spend an evening. Great opening hours. Good value for money in the adult pool although some customers weren't adults! Some pools were too hot for us but a very relaxing place. Would highly recommend!

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PolynesianSpa, Manager at Polynesian Spa, responded to this review

Hi Katie, Thank you for taking the time to post a review and also for your 5/5 rating. I am very pleased that you enjoyed your evening at Polynesian Spa and had a relaxing time. Our Adult Pools area is restricted to those 15 years and over, so there should not have been any children in the pools. I will... More

Melbourne, Australia
Contributor
14 reviews 14 reviews
9 attraction reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 18, 2014

Spent the early evening here in the adults pool area. It was a busy time of day to go but it didn't bother me, if lot of people do affect your relaxation consider going earlier. A nice variety of pools and temperatures and a lovely view, I was there for sunset so it was beautiful. I really enjoyed my time,... More

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PolynesianSpa, Manager at Polynesian Spa, responded to this review

Hi Hollie, Thank you for taking the time to post a review and sharing your stunning image. I am sorry you felt it was overpriced. We feel that our prices are very much in line with other attractions in Rotorua and what we offer is quite unique in comparison. We are also trying to add more value to our bathing... More

London, United Kingdom
Top Contributor
84 reviews 84 reviews
29 attraction reviews
57 helpful votes 57 helpful votes
2 of 5 stars Reviewed August 17, 2014

We decided to go for the more exclusive "Lake spa" option, price x 2= 86$nz The pools are nice but unfortunately our experience was not good because the main pool was full of chinese(?) people with babies screaming and diving like if it was a fun park rather than a spa. "Lake spa" option was presented as a quieter place... More

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PolynesianSpa, Manager at Polynesian Spa, responded to this review

Hi, Thank you for taking the time to post a review. We really appreciate your feedback and apologise that you did not have an enjoyable experience. Our Lake Spa is open to families who are advised to please respect other guests experience by keeping their children quiet but admit this may happen from time to time. This is definitely something... More

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