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River Rats Raft & Kayak

391 State Highway 33 | Mourea, Rotorua 3074, New Zealand
+64 7-345 6543
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Ranked #8 of 56 activities in Rotorua
Certificate of Excellence 2014
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Type: Water sports
Owner description: River Rats have been offering quality adventures for over 30 years. There’s something for everyone, from a gentle grade 2 scenic raft trip suitable... more » Owner description: River Rats have been offering quality adventures for over 30 years. There’s something for everyone, from a gentle grade 2 scenic raft trip suitable for participants as young as 5 years old, through to full on grade 5 action featuring the world's highest commercially rafted waterfall. Kayaking is available as freedom hire or a guided tour. Paddle the local lakes to a secluded beach or enjoy a hot water swim only accessible by boat. « less
Useful Information: Activities for older children, Activities for young children
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198 reviews from our community

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Date | Rating
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English first
London
Top Contributor
57 reviews 57 reviews
29 attraction reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 20, 2014 NEW

A great experience even on a rainy day. We were welcomed by the team at River Rats and had Justin as our guide who was friendly, experienced and had great stories and facts about the river. We were well prepared for when our raft flipped at the big waterfall (this happens to some rafts but this added to the experience).

Was this review helpful? Yes 1
Auckland, New Zealand
1 review
5 of 5 stars Reviewed July 18, 2014 NEW via mobile

we had two guides Neville and Lynton. neville was great, funny and very skilled. lynton on the other hand was a d**k. but we had a great time, cheers

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
4 attraction reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 15, 2014

Best thing to do in a Rotorua!! Guides were great! Stacks of fun! Going over the waterfall has been the best part of our trip to Rotorua!! Cheers guys!

Was this review helpful? Yes 1
Sydney, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 13, 2014

Absolutely AMAZING! The best part of our trip to Rotorua! The team were amazing, friendly and provided great training in preparation for "the BIG one". Got flipped but what can you say, I got the full rafting experience :)

Was this review helpful? Yes 1
Sydney, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 13, 2014

The most exhilirating experience ever! A MUST do! Staff professional, friendly, full of fun. I will be sending ALL my clients to you PRO'S. The review "Horrible Experience" - are you sure you haven't posted on the wrong River Rafting page?? Your experience just sounds like bull$*t story to me...Keep up the FANTASTIC work River Rats!!!

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 12, 2014

I did the river rafting on the 21st of June for a work famil. I was dreading this and almost bailed from doing it. However, the team at River Rats were amazing and very helpful and in helping me build my confidence. I can now say I am a changed man and it was the most amazing experience. I would... More

Was this review helpful? Yes 1
Perth, Australia
1 review
2 of 5 stars Reviewed July 3, 2014

Experience was absolutely amazing! Staff was fun and enthusiastic except for the raft guide Neville who was extremely unfriendly and rude towards my family and i. I was appalled when he called my mother stupid while we were struggling to recover after capsizing in the midst of chaos. His instructions were hostile and gave us a feeling of unwelcome and... More

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RiverRatNZ, Owner at River Rats Raft & Kayak, responded to this review

Thank you for taking the time to write a review. We strive to create a friendly atmosphere that exceeds peoples expectations. Its extremely disappointing to hear that you feel one member of the team let us down. We certainly do not consider this acceptable from staff and will raise it with him. Thank you for your positive comments about the... More

London, United Kingdom
2 reviews
5 of 5 stars Reviewed June 23, 2014

The team were amazing and really know there stuff and look after you!!! All gear provided and expert training... Soo much fun!

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Palmerston North, Manawatu-Wanganui, New Zealand
Contributor
13 reviews 13 reviews
9 attraction reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 18, 2014

This certainly is a must do in Rotorua. Had never been white water rafting before so decided to do the the trip down the the Kaituna River. All the staff were very friendly and very professional, and definitely had a great sense of humour to calm the nerves of some of the other people on board. Thought it was a... More

Was this review helpful? Yes 2
Boston
Contributor
15 reviews 15 reviews
7 attraction reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 10, 2014

Our trip down the Kaituna River was only a little over an hour long, but was well directed and very exciting. The staff is quite friendly and professional. We took a drift on a class 5 rapids (rated this way because of one waterfall). Overall the trip down the river was illuminating as our guide pointed out interesting geological formations... More

Was this review helpful? Yes 2

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