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Broome Visitor Centre

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Address: 1 Hamersley Street | Kimberley Region, Broome, Western Australia 6725, Australia
Phone Number: +61 8 9195 2200
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Description: The Broome Visitor Centre is a non government, not-for-profit organisation...
The Broome Visitor Centre is a non government, not-for-profit organisation providing a comprehensive guide to Broome and the Kimberley.Our friendly and local tourism consultants are available 7 days a week to help you get the most out of your holiday in this amazing part of Australia.
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TripAdvisor Reviewer Highlights

Read all 331 reviews
Visitor rating
  • 206
    Excellent
  • 83
    Very good
  • 27
    Average
  • 9
    Poor
  • 6
    Terrible
Help over and beyond a duty

We wanted to book a town/district tour through the Visitor Centre during a short visit to Broome. The staff checked out our wishes and recommended Doug Fong's... read more

5 of 5 starsReviewed August 24, 2015
Bruce F
,
Dapto, Australia
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331 Reviews from our TripAdvisor Community

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Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Any
English first
Perth, Australia
Level Contributor
7 reviews
1 of 5 stars Reviewed August 31, 2015 NEW

Booked two tours through the Tourist Bureau via email. All good, positive and very helpful. Day of the town walking tour arrives and the guide is a no-show! Tell you in the brochure to be PROMPT and he doesn't bother turning up! Ring the Bureau and they know nothing? WT...then they find out he's left town - REALLY??? We also... More 

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Dapto, Australia
Level Contributor
39 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed August 24, 2015

We wanted to book a town/district tour through the Visitor Centre during a short visit to Broome. The staff checked out our wishes and recommended Doug Fong's walking/Chinatown/district tour. That 4+ hours was absolutely magnificent! Nothing seemed to be too much trouble for the Visitor Centre as we tried to maximise our experience in between our arrival by plane and... More 

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Corlette
Level Contributor
57 reviews
31 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed August 22, 2015

Centre is well set out. We were looking for a sun hat for huubby that was not straw & they are sold at Broome visitor centre. Staff are very knowledgable. Good maps are available as well. Worth a look around.

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Level Contributor
9 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 21, 2015

Mid morning visit, only wanted postcards, but the retail only cashier was no where to be seen. Waited 10 mins to buy 10 postcards, but gave up as staff helping others with accom, trip bookings etc. etc. obviously the retail only cashier is important. Nice pearl display next door.

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Brisbane, Australia
Level Contributor
12 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed August 19, 2015

Well set up with lots of information but when busy the staff cannot give attention to visitors - although they were trying hard.

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Victor Harbor, Australia
Level Contributor
104 reviews
51 attraction reviews
common_n_attraction_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed August 19, 2015

A very busy visitors centre which handles bookings for local cruises and tours. If you need staff assistence then expect to wait. Staff must be rushing off their feet in prime season.

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Buderim, Australia
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed August 19, 2015

Great visitor centre! Very helpful with an extensive assortment of quality gifts and souvenirs. They gave us all the last minute information we needed for our 3 week Gibb River Road round trip regarding permits, maps and road conditions.

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Melbourne, Australia
Level Contributor
119 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed August 16, 2015

we booked a several day trips and an 11 day tour through the Centre. The staff were as helpful as they could be. Trouble was that they didn't have much knowledge of some of the big ticket items. The owners of these tours/trips should make sure the staff experience the product so they can give top class information. For example... More 

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Adelaide, Australia
Level Contributor
76 reviews
40 attraction reviews
common_n_attraction_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed August 16, 2015

This centre is very large, and has a huge amount of information and souvenirs to purchase. The downside was that there were quite long queues to get served at the counters, perhaps we were just there at a very busy time. There was a trainee stationed near the front door who was very helpful and saved us from waiting in... More 

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Brisbane, Australia
Level Contributor
37 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed August 16, 2015

A good place to start your Broome adventure. Staff are very helpful, and there is a selection of souvenirs including some original artworks.

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Broome Visitor Centre and other visitors
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?