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Broome Visitor Centre

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Address: 1 Hamersley Street | Kimberley Region, Broome, Western Australia 6725, Australia
Phone Number: +61 8 9195 2200
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Description:

The Broome Visitor Centre is a non government, not-for-profit organisation...

The Broome Visitor Centre is a non government, not-for-profit organisation providing a comprehensive guide to Broome and the Kimberley.Our friendly and local tourism consultants are available 7 days a week to help you get the most out of your holiday in this amazing part of Australia.

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TripAdvisor Reviewer Highlights

Read all 381 reviews
Visitor rating
  • 246
    Excellent
  • 91
    Very good
  • 29
    Average
  • 9
    Poor
  • 6
    Terrible
A Great Experience

Contacted the Visitor Centre to follow up on some of Broome's attractions but ended up planning my whole itinerary with them. There super helpful and all recommendations were as... read more

5 of 5 starsReviewed 2 weeks ago
Terry S
,
Berwick, Victoria, Australia
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381 Reviews from our TripAdvisor Community

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Berwick, Victoria, Australia
Level Contributor
5 reviews
3 attraction reviews
5 of 5 stars Reviewed 2 weeks ago

Contacted the Visitor Centre to follow up on some of Broome's attractions but ended up planning my whole itinerary with them. There super helpful and all recommendations were as described and spot on. the bookings were made on the spot and all details emailed to me, it couldn't of been any easier and there advise and local knowledge were invaluable,... More 

Helpful?
Thank Terry S
BroomeVisitorCentre2, Manager at Broome Visitor Centre, responded to this review

Hi Terry - that certainly is a glowing review! I am delighted that our team has been able to help you plan your holiday, do all the leg work and make the bookings for you. Our free booking service is certainly popular and costs you nothing! We hope to see you in Broome again one day. More 

Mittagong, Australia
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Very very busy - so expect to spend some time there. Excellent service and facilities and within walking distance of most accommodation.

Helpful?
Thank dianeandphill
BroomeVisitorCentre2, Manager at Broome Visitor Centre, responded to this review

We can get a little busy especially in winter months when we are welcoming 1000 people a day. However we are not busy all the time so, next time, rather than queue why not take a look around Chinatown and come back when things are quieter. Rest assured we try to offer customers the best advice while making sure they... More 

Brisbane, Australia
Level Contributor
10 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The visitor centre is the place to start when you are after suggestions about what to do and what to see. All tours are coordinated and email confirmations prompt. Thanks to all the friendly and patient staff

Helpful?
Thank Jen4074
BroomeVisitorCentre2, Manager at Broome Visitor Centre, responded to this review

Thanks for your great review - we are here to help! More 

Darwin, Australia
Level Contributor
7 reviews
6 attraction reviews
3 of 5 stars Reviewed 4 weeks ago

Staff didn't welcome you on arrival like I had experience in the Past. Brochures a little thin, but did provide travel information when i asked. Not many souvenirs. Did provide local information when asked what there was to do. Lowseason here too I am guessing

Helpful?
Thank Neil H
BroomeVisitorCentre2, Manager at Broome Visitor Centre, responded to this review

We pride ourselves in giving all our customers a warm 'Welcome to Broome', I'm sorry if you did not get our usual Kimberley hospitality on this occasion. More 

Brisbane, Australia
Level Contributor
7 reviews
4 attraction reviews
5 of 5 stars Reviewed 4 weeks ago

Nick and the team were very helpful and after talking to my husband and myself advised us on activities which suited us perfectly. Thanks for your help guys - we did Willie Creek Pearl Farm tour; the Cape Leveque flights and while I go for that Mala Mai Mud Wrap my husband is off fishing! All of this in off-peak... More 

Helpful?
Thank WhatsOnStraddie
BroomeVisitorCentre2, Manager at Broome Visitor Centre, responded to this review

There is certainly lots to see and do all year round in Broome and we are delighted that we helped you have a fun packed holiday! More 

Sydney, New South Wales, Australia
Level Contributor
6 reviews
3 attraction reviews
4 of 5 stars Reviewed 4 weeks ago

I visited the Visitors Centre the day after Boxing Day (the 27th of December), when it was actually quite busy with people who, like myself, were trying to find something to do in the off-peak season (a large number of cafes and attractions were closed). Unfortunately, there were fairly strong winds and I was told neither the kayaking nor the... More 

Helpful?
Thank karolinka1978
BroomeVisitorCentre2, Manager at Broome Visitor Centre, responded to this review

Hi Karolinka - we are open 363 days a year but unfortunately not all of our 340 members are as well. Christmas is generally a quiet time in town with businesses taking a well deserved rest. I'm sorry if we gave you inaccurate information - we try hard to offer the best, local advice and do so 999 times out... More 

Level Contributor
42 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 3, 2015 via mobile

I headed to the Broome Visitor Centre with Parents and Auntie on our first day in Broome to find things to do. The lady was very happy to tell us about all the things to do for a long time. We ended up organising a Kimberly Aviation tour with her which Dad and I loved! Also and my Mum and... More 

Helpful?
Thank paul b
BroomeVisitorCentre2, Manager at Broome Visitor Centre, responded to this review

Thanks for your feedback Paul, we try our best to recommend the experience that is best suited to our customers and I am delighted that we helped you spend your money on something you loved. More 

Melbourne, Australia
Level Contributor
139 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 83 helpful votes
5 of 5 stars Reviewed December 1, 2015

With just 3 days in Broome we called in here.The lady was helpful and informative and proceeded to book a couple of tours for us

Helpful?
Thank Brian B
BroomeVisitorCentre2, Manager at Broome Visitor Centre, responded to this review

I'm happy that we were able to help you make the most of your time in Broome. Thanks for the five star rating! More 

Tucson, Arizona
Level Contributor
34 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed November 30, 2015

Good info for the area. Small town--best to use the bus system. Much history to see. After 7.30p need to use a cab.

Helpful?
Thank formerhusker71
BroomeVisitorCentre2, Manager at Broome Visitor Centre, responded to this review

Thanks for the positive feedback - we pride ourselves on being the best place for information about Broome and the Kimberley. More 

Adelaide, Australia
Level Contributor
20 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 20, 2015

Dee was just wonderful. Very helpful, knowledgeable, happy and sparkling. Assisted in making bookings and added helpful hints on where to go and what to see

Helpful?
Thank John C
BroomeVisitorCentre2, Manager at Broome Visitor Centre, responded to this review

Hi John - I'll be happy to pass on your kind words to Dee - it will make her day! We've got a great team who work hard to help our customers and positive feedback helps make the hard work worth it. More 

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