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Melbourne Information Centre

Federation Square, Melbourne, Victoria, Australia
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86%
Ranked #49 of 162 Attractions in Melbourne
Type: Tourist/ Visitor Centers, Other
Attraction details
Type: Tourist/ Visitor Centers, Other
Hours:
Sun - Sat 9:00 am - 6:00 pm

Hotels near Melbourne Information Centre

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31 reviews from our community

Visitor rating
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    1
    1
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
York, United Kingdom
Senior Contributor
38 reviews 38 reviews
23 attraction reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 24, 2014 NEW

The staff in the Tourist Information Office in Federation Square (near Flinders Station) were very helpful (e.g. in giving details of buses to catch to get to the Shrine of Remembrance and to coastal resorts).

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Florence, Italy
Senior Reviewer
10 reviews 10 reviews
3 attraction reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed December 1, 2014

The centre itself is great for available info and helpful staff but beware of buying their trips with your cards. First of all, they add 3 percent to the bill for using a card for payment!!! Next they talk you into agreeing to a fixed currency conversion rate (you will be billed directly in your currency) which they say is... More 

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Isle of Man, United Kingdom
Senior Contributor
42 reviews 42 reviews
32 attraction reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 9, 2014

The Melbourne Information Center is without doubt the best info center in Australia! They are so unbelievably helpful, no matter what your question is. Their also super fast too, I think my longest wait was 5mins? They even have people out in the street and their maps are really good.

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Country WA
Senior Contributor
48 reviews 48 reviews
13 attraction reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 8, 2014

A wonderful set up for any traveller- heaps of information, lots of helpful staff, bookings can be made for anywhere through Victoria. Very easy to work through.

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Fremantle, Australia
Top Contributor
79 reviews 79 reviews
26 attraction reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed September 24, 2014

Federation Square is such a pivotal place in Melbourne and the best for information at the centre. The staff are so willing to help and so professional. Thanks for fantastic friendly advice on the delights of marvelous Melbourne.

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Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 1, 2014

We happened to be staying in melbourne on Melbourne day, which was extra special. The weather was absolutely perfect and there was so much going on in Federation square and surrounds. We went to the Information center to get advise on how to catch trams and what was on for us to see. The staff were all so very happy... More 

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Melbourne, Australia
Top Contributor
292 reviews 292 reviews
190 attraction reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed August 27, 2014

The location is a winner: if you're new to Melbourne you should be able to find the Info Centre quite easily because it is close to major landmarks and public transport. At street level you'll see an angular structure with big placard advertisements for current sports and entertainment events. Enter a glassed-in gathering area with some simple seating. (Some people... More 

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Taipei, Taiwan
1 review
4 of 5 stars Reviewed August 26, 2014

Lots of information booklets and friendly staffs and volunteers in the information centre. A nice place for visitors.

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Singapore, Singapore
Senior Contributor
34 reviews 34 reviews
22 attraction reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 19, 2014

My sis and I went to the tourist information center first thing when we touched down. They have excellent services and all of them are very friendly. We booked our day tour to the Philip Island and the Skybus shuttle service to the airport just within 30mins. You can get lots of information and maps around in the center.

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Melbourne, Australia
Top Contributor
193 reviews 193 reviews
66 attraction reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed July 31, 2014

This is a very informative place to get information for locals and tourists alike on where to explore or spend time in Melbourne or the countryside of Victoria. There are plenty of maps available for different activities (public transport, driving, walking or cycling) around the room. On the wall just beside the stairs has different brochures and tourist guide (has... More 

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Questions & Answers

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?