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Address: 621 Maroondah Highway | Coldstream, VIC 3770, Melbourne, Victoria 3770, Australia
Phone Number: (03) 9739 0772
Website
Friday
Closed
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Hours:
Mon - Fri 9:00 am - 3:30 pm

TripAdvisor Reviewer Highlights

Read all 36 reviews
Visitor rating
  • 16
    Excellent
  • 6
    Very good
  • 1
    Average
  • 2
    Poor
  • 11
    Terrible
Most recent review
Amazing!!

Don't know how this company can have so many poor reviews. Either they've really stepped up their game or people are complaining about nothing. Booked for 14th Feb, couldn't go... read more

4 of 5 starsReviewed February 19, 2015
Gd1996
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36 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 19, 2015

Don't know how this company can have so many poor reviews. Either they've really stepped up their game or people are complaining about nothing. Booked for 14th Feb, couldn't go ahead due to weather. Pilot was genuinely sorry & helped connect me with the office staff the next morning. Office staff rebooked it for us quickly the following week. All... More 

Was this review helpful? Yes 1
Melbourne, Australia
Senior Contributor
26 reviews 26 reviews
5 attraction reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 9, 2015

We went on a flight a few days ago and other than having to be at Chateau Yering at 5.00 it was generally a great experience. The staff were great and very professional. The only problems were that I had to cancel my husband out as he was not well and that cost $25 to change the details to my... More 

Was this review helpful? Yes
Melbourne, Victoria, Australia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed January 19, 2015

arrived at 4.30am at a hotel destination in the Yarra Valley, which was a little hard to find in the darkness of the night. We had to wait around for about half hour which was a bit annoying waiting for the pilot and some latecomers. Finally was transported to some footy oval nearby where there were a few other balloons... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed January 5, 2015

We had the flight this morning @ Yarra Valley from the start ( on arrival at the meeting point) the experience was fantastic...getting ready the balloon ..the flight and then the packing the balloon was excellent ... the experience of the staff was very professional and knowledgeable.. would not mind doing all over again regardless of the early should say... More 

Was this review helpful? Yes
Taipei, Taiwan
Contributor
16 reviews 16 reviews
6 attraction reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 22, 2014

Ride: The hot air balloon ride itself was a very good experience-- offered amazing view of the sunrise despite a cloudy morning, just need to get above the clouds. The balloon was large, with a basket that fit about 20 people, so the ride was very smooth and stable. I also found Mark the pilot to be very knowledgeable. Location:... More 

Was this review helpful? Yes
Mackay, Australia
Senior Contributor
45 reviews 45 reviews
12 attraction reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 2, 2014

we had our hot air balloon experience in the Yarra Valley near Healesville. From the moment we arrived at our departure point to the moment we finished packing the balloon away it was and experience to add to your bucket list. The staff were professional and knowledgeable about the local area and safety was paramount at all times. It would... More 

Was this review helpful? Yes
Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 13, 2014

Hi, I bought their offer from group on, and went through all the reviews (specially negative ones) from here. I was too afraid, as I cannot afford to waste $350, being a student. But yet decided to go with them, as it costs much less that what others offered. The tour went very smoothly. I guess they have made some... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed August 21, 2014

Thank you Go Wild for a wonderful experience!!! This was a suprise trip from my husband as I've always wanted to go hot air ballooning. The staff and everyone involved were just fantastic. We had a wonderful and beautiful chilly morning to start the day plus a nice glass of bubbly. Coz my husband purchased the package, the 5 star... More 

Was this review helpful? Yes
Melbourne, Australia
Contributor
16 reviews 16 reviews
5 attraction reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 21, 2014

what an amazing experience I had. Fantastic service, breathtaking views and to top it off and super yummy breakfast. It was always on my bucket list and so glad I did it with Go Wild Ballooning after being recommended by a friend who had previous had the same experience. My partner and I could not have been any happier.

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 2, 2014

I Didn't even fly with this company as I couldn't make it past the customer service. Absolutely disgusting, global were way better to deal with!!! I'm sure the pilot and crew are great but the customer service leave a lot to be desired. A lot!! Still have a bitter taste in my mouth.

Was this review helpful? Yes 1
Go Wild B, Owner at Go Wild Ballooning, responded to this review

Your booking request was denied based on the following: 1. On advice from our Merchant provider to not accept your booking and credit card. 2. Your continued abusive and vulgar language. 3. A potential flight and / or safety risk. It is unfortunate that Go Wild Ballooning had to deny your booking, however, it is of the utmost importance for... More 

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
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