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Reef Ryder Island Cruise Gold Coast

Vibe Hotel Wharf, Surfers Paradise, Queensland 4217, Australia
+61 7 5538 2111
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Type: Boat Tours
7 visitor photos
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62 reviews from our community

Visitor rating
    39
    15
    1
    4
    3
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Melbourne, Australia
1 review
5 of 5 stars Reviewed April 21, 2014

I and my family went to the cruise. Staffs are very friendly and supportive. Foods are excellent. It was very enjoyable trip. However the island was just OK.

Was this review helpful? Yes
Albrighton, United Kingdom
Contributor
15 reviews 15 reviews
6 attraction reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 31, 2014

We went on the afternoon trip in January 2014 - my partner was very keen and I was nervous but went along for the ride. The crew safely escorted me to a beach and then I gradually got used to the surf - Phil really enjoyed it as there is ne real surf around Labrador or Paradise Point where we... More

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 31, 2014

Very pleased to experience the Crouse on your boat and I hope we can meet again some times in the near future Vasco

Was this review helpful? Yes 2
Darwin, Australia
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 30, 2014

We were a group of friends, i was actually quite sick that day but they accommodated and made me feel comfortable. I'm sure if i wasn't so sick that day, it would have been a 5/5 day. The island was so beautiful and the water was breathtaking. The staff was so friendly and helpful, with big smiles on their faces,... More

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 23, 2014 via mobile

We did this trip as a group of 10 people from 1 yr to 40 yrs of age & we all had an amazing time. Snorkelling was a highlight for me & even though we had some rain we all had a great day. The crew were so friendly & helpful. Lunch was great & there was more a than... More

Was this review helpful? Yes 1
Helensvale, Australia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 26, 2014

We were a group booked for a sunny day but they cancelled due to bad weather conditions, which turned out to be due to overbooking. They provided the worst customer service, which other people also seemed to dislike.

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 24, 2014 via mobile

Worst customer service ever experienced. We were booked for a nice sunny day, but we were cancelled "due to bad weather conditions". They gave us a spot the next day, but weather was not good and they didn't refund it. Had a really bad experience with the crew as well, which none of the other customers seemed to like either

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 22, 2014 via mobile

The most terrible customer service I have ever experienced! I would not recommend this to people who appreciate good service...

Was this review helpful? Yes 2
Surfers Paradise, Australia
1 review
2 of 5 stars Reviewed February 6, 2014

was a great trip, but too expensive. Having 3 children we were the last back on the boat because we were waiting for a turn on the boards. the other guests were onto their second plate of food when we had shared our 5mins on the boards so was left overs for us. we sat at the top so when... More

Was this review helpful? Yes
Penrith, Australia
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 18, 2014 via mobile

Had a fabulous day out with Reef Ryder!! The crew were friendly, helpful & informative... Snorkelling was fun, with plenty of different fish to see!! Learning how to Paddle Board was awesome.. The lunch was brilliant, lots of variety & plenty of it! Thanks for a great day out :)

Was this review helpful? Yes 1

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