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Address: Vibe Hotel Wharf, Surfers Paradise, Queensland 4217, Australia
Phone Number: +61 7 5538 2111
Website
Today
7:00 am - 9:00 pm
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Hours:
Sun - Sat 7:00 am - 9:00 pm

TripAdvisor Reviewer Highlights

Read all 63 reviews
Visitor rating
  • 40
    Excellent
  • 15
    Very good
  • 1
    Average
  • 4
    Poor
  • 3
    Terrible
Excellent Value

If your wanting to see the sights and snorkel than this cruise is value for money ! Fantastic Crew and amenities . Activities suitable for ALL ages and Fitness !! We... read more

5 of 5 starsReviewed January 25, 2015
Lisa E
,
Sydney, New South Wales, Australia
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63 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Japanese first
  • Any
English first
Sydney, New South Wales, Australia
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 25, 2015

If your wanting to see the sights and snorkel than this cruise is value for money ! Fantastic Crew and amenities . Activities suitable for ALL ages and Fitness !! We cruised around the waters and made our way to a fantastic snorkelling spot , all passengers were counted on and off board ( which was fantastic ) The on... More 

Was this review helpful? Yes 3
Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 21, 2014

I and my family went to the cruise. Staffs are very friendly and supportive. Foods are excellent. It was very enjoyable trip. However the island was just OK.

Was this review helpful? Yes 1
Albrighton, United Kingdom
Contributor
19 reviews 19 reviews
7 attraction reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 31, 2014

We went on the afternoon trip in January 2014 - my partner was very keen and I was nervous but went along for the ride. The crew safely escorted me to a beach and then I gradually got used to the surf - Phil really enjoyed it as there is ne real surf around Labrador or Paradise Point where we... More 

Was this review helpful? Yes 3
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 31, 2014

Very pleased to experience the Crouse on your boat and I hope we can meet again some times in the near future Vasco

Was this review helpful? Yes 3
Darwin, Australia
Senior Reviewer
10 reviews 10 reviews
4 attraction reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 30, 2014

We were a group of friends, i was actually quite sick that day but they accommodated and made me feel comfortable. I'm sure if i wasn't so sick that day, it would have been a 5/5 day. The island was so beautiful and the water was breathtaking. The staff was so friendly and helpful, with big smiles on their faces,... More 

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 23, 2014

We did this trip as a group of 10 people from 1 yr to 40 yrs of age & we all had an amazing time. Snorkelling was a highlight for me & even though we had some rain we all had a great day. The crew were so friendly & helpful. Lunch was great & there was more a than... More 

Was this review helpful? Yes 2
Helensvale, Australia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 26, 2014

We were a group booked for a sunny day but they cancelled due to bad weather conditions, which turned out to be due to overbooking. They provided the worst customer service, which other people also seemed to dislike.

Was this review helpful? Yes 3
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 24, 2014

Worst customer service ever experienced. We were booked for a nice sunny day, but we were cancelled "due to bad weather conditions". They gave us a spot the next day, but weather was not good and they didn't refund it. Had a really bad experience with the crew as well, which none of the other customers seemed to like either

Was this review helpful? Yes 3
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 22, 2014

The most terrible customer service I have ever experienced! I would not recommend this to people who appreciate good service...

Was this review helpful? Yes 4
Surfers Paradise, Australia
1 review
2 of 5 stars Reviewed February 6, 2014

was a great trip, but too expensive. Having 3 children we were the last back on the boat because we were waiting for a turn on the boards. the other guests were onto their second plate of food when we had shared our 5mins on the boards so was left overs for us. we sat at the top so when... More 

Was this review helpful? Yes

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