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Address: Old Castle House (adjacent to County Hall), Carmarthen SA31 1JP, Wales
Phone Number: 1267 231557
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9:00 am - 5:30 pm
Closed now
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Mon - Sat 9:00 am - 5:30 pm

TripAdvisor Reviewer Highlights

Read all 14 reviews
Visitor rating
  • 7
  • 3
    Very good
  • 2
  • 0
  • 2
Helpful place

Just popped in for maps and ideas as to where to go. Staff very helpful. Given lots of leaflets. Also was very clean.

4 of 5 starsReviewed February 8, 2013
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14 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Greater London, United Kingdom
2 reviews
5 of 5 stars Reviewed December 27, 2015

Nearly 70 years since I lived here and went to school. Found memories visiting old haunts and walking the streets of ancient Carmarthen.

Thank X8192FEtimg
London, United Kingdom
Level Contributor
26 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 11, 2015

Never having been to Carmarthen before we sought the help of the Tourist office - staffed by Merlin. She provided maps - including a couple of walks, Names of places for Coffee etc. And a reminder of good behaviour. A time in the cells!

Thank Roger W
Level Contributor
14 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 17, 2015

A very friendly and helpful lady in here, offering excellent advice on the town and surrounding countryside.

Thank mereid
Kidwelly, United Kingdom
Level Contributor
49 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 9, 2015

A source of local information. Staff friendly and helpful. Managed to find loads of attractions and places to stay

Thank MarshWaterPonds
Cwmbran, United Kingdom
Level Contributor
202 reviews
80 attraction reviews
common_n_attraction_reviews_1bd8 112 helpful votes
3 of 5 stars Reviewed October 4, 2014

Found the information centre in the castle helped myself to leaflets but there were no staff on duty.

1 Thank roscwmbran
Wentworth, Canada
Level Contributor
30 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed September 24, 2014

The staff were very helpful with suggestions of things to do. We toured the Castle on the day we arrived and the next day took advantage of their suggestion to do the 'hop on, hop off' bus ticket to tour the coastal towns including Llandudno with it's long pier and Conwy with it's wonderful castle and city walls. They offered... More 

Thank Remsheg
Level Contributor
9 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 1, 2014 via mobile

Popped in for some information on where to take the children and they were a great help. Even called the places for us to find out the information they didn't know.

1 Thank Steve B
Level Contributor
56 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed February 8, 2013

Just popped in for maps and ideas as to where to go. Staff very helpful. Given lots of leaflets. Also was very clean.

1 Thank fernbank
Carmarthen, Wales, United Kingdom
Level Contributor
15 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed August 28, 2012

We asked the lady a lot of questions and she was very helpful. She gae us a map of the town and lots of leaflets to help us decide where to go and what to see.

Thank Teresa T
Level Contributor
34 reviews
common_n_attraction_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed August 21, 2012 via mobile

This is the most obscure, poorly signposted TIC I've everhad the misfortune to try to find. The old place, well located on a main street, had a notice to say entrance via castle gates andopen til 5.15pm. After walking around I finally found the castle gate to be met with locked gates anda sign 'entry via County Hall' and it... More 

1 Thank PontypriddAmByth

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?