We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Improve this listing
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Sponsored by:
Get directions
Address: Old Castle House (adjacent to County Hall), Carmarthen SA31 1JP, Wales
Phone Number: 1267 231557
Website
Improve this listing
Today
9:00 am - 5:30 pm
Closed now
See all hours
Hours:
Mon - Sat 9:00 am - 5:30 pm

TripAdvisor Reviewer Highlights

Read all 11 reviews
Visitor rating
  • 4
    Excellent
  • 3
    Very good
  • 2
    Average
  • 0
    Poor
  • 2
    Terrible
no one there

Found the information centre in the castle helped myself to leaflets but there were no staff on duty.

3 of 5 starsReviewed October 4, 2014
roscwmbran
,
Cwmbran, United Kingdom
Add Photo Write a Review

11 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Date | Rating
  • English first
  • Any
English first
Kidwelly, United Kingdom
Level Contributor
50 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 9, 2015

A source of local information. Staff friendly and helpful. Managed to find loads of attractions and places to stay

Was this review helpful? Yes
Cwmbran, United Kingdom
Level Contributor
167 reviews
67 attraction reviews
common_n_attraction_reviews_1bd8 98 helpful votes
3 of 5 stars Reviewed October 4, 2014

Found the information centre in the castle helped myself to leaflets but there were no staff on duty.

Was this review helpful? Yes 1
Wentworth, Canada
Level Contributor
25 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed September 24, 2014

The staff were very helpful with suggestions of things to do. We toured the Castle on the day we arrived and the next day took advantage of their suggestion to do the 'hop on, hop off' bus ticket to tour the coastal towns including Llandudno with it's long pier and Conwy with it's wonderful castle and city walls. They offered... More 

Was this review helpful? Yes
Level Contributor
7 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 1, 2014

Popped in for some information on where to take the children and they were a great help. Even called the places for us to find out the information they didn't know.

Was this review helpful? Yes 1
ipswich
Level Contributor
44 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed February 8, 2013

Just popped in for maps and ideas as to where to go. Staff very helpful. Given lots of leaflets. Also was very clean.

Was this review helpful? Yes 1
Carmarthen, Wales, United Kingdom
Level Contributor
16 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed August 28, 2012

We asked the lady a lot of questions and she was very helpful. She gae us a map of the town and lots of leaflets to help us decide where to go and what to see.

Was this review helpful? Yes
Level Contributor
30 reviews
common_n_attraction_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed August 21, 2012 via mobile

This is the most obscure, poorly signposted TIC I've everhad the misfortune to try to find. The old place, well located on a main street, had a notice to say entrance via castle gates andopen til 5.15pm. After walking around I finally found the castle gate to be met with locked gates anda sign 'entry via County Hall' and it... More 

Was this review helpful? Yes 1
Yorkshire, England
Level Contributor
21 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed July 31, 2012

We arrived in Carmarthen without a hotel booking or knowing how ro get to our main interest, the National Garden of Wales. The person on duty provided the details we needed.

Was this review helpful? Yes
Pembrey, United Kingdom
Level Contributor
24 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed July 17, 2012

Was good when it was in town, but since it moved nobody can find it. Some say it is in the council offices (3 different sites in Carmarthen), others say that there is no longer one. Come on Carmarthen Council sort this one out for visitors.

Was this review helpful? Yes 1
Magherafelt, United Kingdom
Level Contributor
3 reviews
3 of 5 stars Reviewed July 14, 2012

Was hard to find. Since moving to the castle gates but staff were quite helpful when we eventually found it.

Was this review helpful? Yes

Travelers who viewed Carmarthen Tourist Information Centre also viewed

 
Carmarthen, Carmarthenshire
Carmarthen, Carmarthenshire
 

Been to Carmarthen Tourist Information Centre? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Questions? Get answers from Carmarthen Tourist Information Centre staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?