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Grand Pier

Address: Marine Parade, Weston super Mare BS23 1AL, England
Phone Number: 01934 620238
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Type: Wharfs/ Piers/ Boardwalks, Beaches, Lookouts, Historic Walking Areas, Sights & Landmarks, Outdoor Activities, Nature & Parks
Owner description: Following the disastrous fire in July 2008 that destroyed the Pavilion at Weston-super-Mare’s top...
Useful Information: Activities for young children, Stairs / elevator, Bathroom facilities, Activities for older children, Wheelchair access
More attraction details
Attraction details
Type: Wharfs/ Piers/ Boardwalks, Beaches, Lookouts, Historic Walking Areas, Sights & Landmarks, Outdoor Activities, Nature & Parks
Owner description: Following the disastrous fire in July 2008 that destroyed the Pavilion at Weston-super-Mare’s top attraction, The new multi-million pound Pavilion, opened its doors in October 2010. The all-weather venue has fantastic views of the shoreline, beach and sea and inside you will discover some of the best coastal entertainment, rides & attractions the South West has to offer.
Useful Information: Activities for young children, Stairs / elevator, Bathroom facilities, Activities for older children, Wheelchair access

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1,245 reviews from our community

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Tetbury
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 28, 2015 NEW

Lovely family walk while dogs ran full speed on the beach, had fish and chips in the Board walk cafe and bought the children £12.50 unlimited rides wrist bands. We go once a year and take the Grandparents too. A good fun family day out.

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Lichfield
Top Contributor
56 reviews 56 reviews
9 attraction reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed January 27, 2015 NEW

Many of the attractions were closed as it is obviously the low season however, the entry price remains the same you pay though a turn-style before you notice that there is only the tea room and amusement arcade that is open. I suppose it helps with the upkeep.

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Swansea, United Kingdom
2 reviews
2 of 5 stars Reviewed January 20, 2015

I understand this may be fantastic to many but I wasn't a fan of it - huge amusement arcade. My daughter enjoyed it though so perhaps it's not all that bad...

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GrandPier, Guest Relations Manager at Grand Pier, responded to this review

The Grand Pier is a 21st Century indoor theme park with something for everyone to enjoy. If it's a go on the thrilling rides or a nice afternoon tea in our Tiffany tea room there is an activity to suit all ages. The Pier isn't to everyone's taste, but as you said, your daughter enjoyed it. Kind regards Susan Baxter... More 

Solihull, United Kingdom
Top Contributor
68 reviews 68 reviews
9 attraction reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed January 18, 2015

We went to visit the Pier on15th Jan I know this pier is good but we & another person who arrived were told they were closing as they weren,t busy enough Now i have been on this Pier & i know it is good So it was a dissapointment especially as it was my 72nd birthday!!!!

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GrandPier, Guest Relations Manager at Grand Pier, responded to this review

We are sorry you were disappointed with your visit. Out of season we do close the Pier at around 4pm of it is very quiet and the weather is bad. Kind regards Susan Baxter Customer Feedback Manager More 

Plymouth, United Kingdom
Contributor
16 reviews 16 reviews
3 attraction reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 17, 2015

When out and about we always gravitate to Weston-super-mare and each time we talk about going on the pier (not been on since its been rebuilt) so this time we did and so pleased we did too! It was lovely, clean, well kept, a closed in corridor to keep you from getting blown about as well as outside walking area,... More 

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GrandPier, Guest Relations Manager at Grand Pier, responded to this review

Thank you for your feedback. We are delighted you enjoyed your visit. Kind regards Susan Baxter Customer Feedback Manager More 

weston super mare
Top Contributor
66 reviews 66 reviews
19 attraction reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed January 13, 2015

The Grand Pier continue putting on excellent entertainment very regularly with some quality bands. On the down side lack of seating is making me reconsider continuing to attend and the Cloakroom was a fiasco at Lipinski Event with me queing for 30 minutes and stories about that the wait became some 90 minutes with more disgruntled customers.

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GrandPier, Guest Relations Manager at Grand Pier, responded to this review

We are delighted you enjoy your visits to our concerts. We have passed on your comments about the lack of seating to our general manager. We are aware of the recent problem with the cloakroom and can only apologise for your inconvenience. We regularly run large events, as you are aware, and this is the first time we have had... More 

Oswaldtwistle, United Kingdom
Top Contributor
95 reviews 95 reviews
56 attraction reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed January 12, 2015

This takes us back to our childhood. It is £1 to enter. Don't worry if you have no change......there is a change machine. There is a beautiful cafe at the end of the pier. Lovely food and a great wedding venue!! Wonderful views

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GrandPier, Guest Relations Manager at Grand Pier, responded to this review

Thank you for your great feedback. We are delighted you enjoyed your visit and hope to welcome you back again in the near future. Kind regards. Susan Baxter Customer Feedback Manager More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 11, 2015

Where do I start The place might smell nice but the machines are filthy,my daughter has caught a skin disease from your pier it makes me very angry.. I used to work in a arcade and I must Amit that your up keep of the machines is very poor Lights Hardly work buttons not working and something I seen with... More 

Was this review helpful? Yes 2
GrandPier, Guest Relations Manager at Grand Pier, responded to this review

Thank you for your comments. We can assure you that all of our machines are regulated by the gaming industry and are checked on a regular basis. There is absolutely no way that they are rigged. We have a large body of cleaning staff who work their way around the Pier on a daily basis to ensure the Pavilion is... More 

Birmingham, England, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 7, 2015 via mobile

Excellent night very good food. Excellent service. A lot of hard work had gone into transforming the room to make great new years eve event.

Was this review helpful? Yes 1
GrandPier, Guest Relations Manager at Grand Pier, responded to this review

Thank you for taking the time to give us your valuable feedback. We are delighted you enjoyed seeing 2015 in with us here at the Grand Pier. Kind regards Susan Baxter Customer Feedback Manager More 

middlesex
Top Contributor
64 reviews 64 reviews
6 attraction reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed January 7, 2015

This is the 3rd year we have taken a table for the NYE Ball and I am glad to say that overall the experience was yet again great. The food this year was if I am honest not quite as good as the past two years and there was also a lack of balloons, streamers etc to make a mess... More 

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GrandPier, Guest Relations Manager at Grand Pier, responded to this review

Thank you for your valuable feedback. We have passed on your comments to our events team. We are delighted that you have enjoyed your previous visits and that you are planning to return. Kind regards Susan Baxter Customer Feedback Manager More 

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