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Grand Pier

Address: Marine Parade, Weston super Mare BS23 1AL, England
Phone Number: 01934 620238
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Type: Wharfs/ Piers/ Boardwalks, Beaches, Scenic/ Historic Walking Areas, Lookouts, Outdoors
Owner description: Following the disastrous fire in July 2008 that destroyed the Pavilion at Weston-super-Mare’s top...
Useful Information: Activities for older children, Bathroom facilities, Activities for young children, Wheelchair access, Stairs / elevator
More attraction details
Attraction details
Type: Wharfs/ Piers/ Boardwalks, Beaches, Scenic/ Historic Walking Areas, Lookouts, Outdoors
Owner description: Following the disastrous fire in July 2008 that destroyed the Pavilion at Weston-super-Mare’s top attraction, The new multi-million pound Pavilion, opened its doors in October 2010. The all-weather venue has fantastic views of the shoreline, beach and sea and inside you will discover some of the best coastal entertainment, rides & attractions the South West has to offer.
Useful Information: Activities for older children, Bathroom facilities, Activities for young children, Wheelchair access, Stairs / elevator

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1,227 reviews from our community

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English first
Bridgnorth, United Kingdom
Contributor
17 reviews 17 reviews
4 attraction reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 21, 2014 NEW

nice walk along the pier, plenty of amusements for the kids when you get to the end along with a nice restaurant

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GrandPier, Guest Relations Manager at Grand Pier, responded to this review

We are delighted you enjoyed your visit and we hope to welcome you back again soon. Kind regards Susan Baxter Customer Feedback Manager More 

Bristol, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 attraction reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed December 20, 2014 NEW

The pier is pretty to look at, and not much else. I haven't been on many of the main attractions inside due to the extortionate prices. Lots of what I did want to use was broken. However, there are two or three decent arcade games (that can be found in other arcades just down the road) and the 2p machines... More 

Was this review helpful? Yes 2
GrandPier, Guest Relations Manager at Grand Pier, responded to this review

Thank you for your feedback. You can buy all day unlimited ride wristbands for just £12.50. These are available every weekend and during school holidays. We also offer a seasonal entry pass for just £5 which is open to anyone and is available from our gift shop. Kind regards Susan Baxter Customer Feedback Manager More 

Weston super Mare, United Kingdom
1 review
5 of 5 stars Reviewed December 20, 2014 NEW

We have just had our Christmas party on the pier for the first time, it was fantastic. The food was excellent, the entertainment was great, the whole team had a great time. I would definitely recommend the Festive Fever party, it was great value for money.

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GrandPier, Guest Relations Manager at Grand Pier, responded to this review

Thanks for your great feedback. We are delighted you enjoyed your evening and hope we can welcome you back again soon. Kind regards Susan Baxter Customer Feedback Manager More 

Birmingham, United Kingdom
Senior Contributor
22 reviews 22 reviews
3 attraction reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 18, 2014

recently rebuilt, totally different to the old one. all modernised. It was only £1 to go on(off season),but there were children playing the machines all day, and literally had to be dragged out of the miniature fair that exists at the end of the pier.(but each ride costs and it could mount up if you are on a budget)

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GrandPier, Guest Relations Manager at Grand Pier, responded to this review

Thank you for your feedback. We are delighted you enjoyed your day out. We do sell all day unlimited ride wristbands for £12.50 which are available every weekend and during school holidays and we also sell seasonal entry passes which cost £5 and are available from the Grand Pier gift shop. These are open to anyone and allow unlimited entry.... More 

Bristol, United Kingdom
Contributor
14 reviews 14 reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed December 13, 2014

Dont waste your money on this event, food was awful, £39.50 got you some tartlet to start,main coures was stuffing with a little turkey over it boiled potatoes and mixed swill sorry I mean veg, no gravy and all served stone cold, had enough didnt stop around for the desert, find your local supermarket and have xmas lunch for less... More 

Was this review helpful? Yes 2
GrandPier, Guest Relations Manager at Grand Pier, responded to this review

Thank you for your feedback. We are surprised by your complaint as we have had thousands of people attend our Winter Wonderland parties and all of the other feedback has been very positive. Our staff visit every table during the evening to check everyone is happy with their food. Unless the customer raises any problems there is little we can... More 

Weston Super Mare
Top Contributor
63 reviews 63 reviews
10 attraction reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed December 5, 2014

The food and service in the restaurant is very good, little touches like Chips in a basket, and presentation, and quality of produce is to be highly recommended . But Charging £1 to access the pier is a travesty. The attractions rides and amusements are very good but all have a cost or charge that deliver revenue. Know one pays... More 

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GrandPier, Guest Relations Manager at Grand Pier, responded to this review

If you pre-book a table in our Tiffany tea rooms the £1 entrance fee is waived. Similarly, for just £5 you can purchase a seasonal pass from the Grand Pier gift shop. This allows unlimited entry and is open to anyone. Kind regards. Susan Baxter Customer Feedback Manager More 

Weston-super-Mare, England, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 4, 2014

A new innervation to brighten the town from the sad departing of the old pier curiosity was it's selling point but in my opinion short lived since the charging to enter and rides seem dated they do music venues and weddings.And i must say the tribute band nights are really good but to visit mmm just boring and over priced... More 

Was this review helpful? Yes 1
GrandPier, Guest Relations Manager at Grand Pier, responded to this review

We travelled the world sourcing rides before we opened in 2010 and we have some of the most innovative rides in the UK. Some of our rides are bespoke and some are the only place you can enjoy them in this country. Kind regards. Susan Baxter Customer Feedback Manager More 

Contributor
11 reviews 11 reviews
5 attraction reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 3, 2014

The management have made every effort to restore this fire damaged pier in a sympathetic and realistic fashion. There are the usual entertainments and facilities, but I find the £1 entrance fee off putting .

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GrandPier, Guest Relations Manager at Grand Pier, responded to this review

We have introduced a nominal entrance fee of £1 to ensure the essential upkeep of the Grand Pier sub structure. Unlike other attractions, we are a quarter of a mile out to sea and open to the elements 365 days a year. If we are to make sure ths iconic structure is here for future generations to ejoy, we must... More 

Weston super Mare, United Kingdom
Contributor
19 reviews 19 reviews
3 attraction reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 3, 2014

I think they did an excellent job of raising the pier from the remains. The design is very well done and follows similar design of the old one. The facilities and entertainment is also good. I used to go on the pier a lot as it is a most enjoyable stroll on a nice day and a nice cup of... More 

Was this review helpful? Yes 1
GrandPier, Guest Relations Manager at Grand Pier, responded to this review

You can buy a seasonal pass for just £5 from the Grand Pier gift shop. This allows unlimited entry and is open to anyone to purchase. Kind regards. Susan Baxter Customer Feedback Manager More 

Hereford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 attraction reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 3, 2014

First time back to the pier since the fire and refurb, liked the new layout/set up, very impressed with the grotto, but didn't like the fact we had to pay £1 per person to step foot onto the pier, just another award winning money spinner/fast buck earner.

Was this review helpful? Yes 1
GrandPier, Guest Relations Manager at Grand Pier, responded to this review

We have introduced a nominal £1 entrance fee to ensure the essential maintenance of the Grand Pier sub structure. Unlike other attractions, we are a quarter of a mile out at sea and open to the elements 365 days of the year. Kind regards. Susan Baxter Customer Feedback Manager More 

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