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No.1 Lounge Spa

Heathrow Airport, Terminal 3, TW6 2GW, England
08442 64 64 40
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Ranked #4 of 20 activities in Middlesex
Type: Spas, Other
18 visitor photos
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61 reviews from our community

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    1
Date | Rating
  • English first
  • Any
English first
Staines, United Kingdom
Top Contributor
329 reviews 329 reviews
28 attraction reviews
148 helpful votes 148 helpful votes
4 of 5 stars Reviewed August 14, 2014

Great lounge, a favourite. Go there every time I'm at T3! The food and salads are excellent, more so as they are FOC, and the extra foods you can purchase are also excellent quality - and lower in price than the airport restaurants!

Was this review helpful? Yes
Salford, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 21, 2014

I managed to get a discount from this lounge as I was able to buy it through Virgin Atlantic, being a silver member I was able to get in for just £20 and receive miles as well! I only had about 4 hours in Heathrow but I was in the process of altering my sleep cycle for my holiday to... More

Was this review helpful? Yes 1
Rugby, United Kingdom
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 11, 2014

Went from London Heathrow. Had relaxing time with pleasant surroundings and good service. Food tasty and moderate portion size just right for a pre-travel meal. Booked as a specail deal so definitely worth the price to escape the very busy noisy main terminal.

Was this review helpful? Yes 1
Walsall, United Kingdom
Top Contributor
106 reviews 106 reviews
72 attraction reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed April 13, 2014

Not the best lounge, but it has the key ingredients of being a decent enough experience. Selection of food and drinks are good, plenty of spaces to sit and decent selection of papers and magazines. Have visited a number of times on the way to European destinations and it was definitely worth the upgrade to business.

Was this review helpful? Yes 1
Daniel S, Guest Relations Manager at No.1 Lounge Spa, responded to this review

Hi David. Thank you for taking your time to provide feedback and your continued loyalty. We are always looking to better the lounge experience and so if you have any suggestions regarding this, please do not hesitate to email us at enquiries@no1traveller.com. We hope to welcome you back into the lounge soon. More

Leicester, United Kingdom
Senior Contributor
26 reviews 26 reviews
13 attraction reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 9, 2014

I was travelling on my own out to Hong Kong and decided to treat myself by checking into the lounge. As the terminal itself was so busy it was a relief to head into the lounge and although the walk to it seemed a bit grungy once you got in it was lovely! I found a seat overlooking the airport... More

Was this review helpful? Yes 2
Daniel S, Guest Relations Manager at No.1 Lounge Spa, responded to this review

Hi, thank you for your review of our lounge at Heathrow. I'm pleased that you were able to enjoy the complimentary WiFi and that our lounge team looked after you. The chicken ceasar pitta is part of our new menu, so I shall pass on your feedback to our product coordinator- I'm glad you liked it. I hope we get... More

London, United Kingdom
Top Contributor
53 reviews 53 reviews
5 attraction reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed February 17, 2014

My husband and I used the No1 traveller lounge in January 2014 and found it to be a really pleasant experience. It was quite busy but we had no problem finding a seat. Bar service was quick and we enjoyed a few very nice wines. There was a buffet which was replenished often with a range of snacks. We especially... More

Was this review helpful? Yes 1
Daniel S, Guest Relations Manager at No.1 Lounge Spa, responded to this review

Hello, I'm really pleased to hear that you and your husband have enjoyed your visit to No.1. Thank you for your feedback on our complimentary food items and wines, I have passed on your comments to our Product Co-ordinator. I hope that we get to welcome you both again soon. More

Hampshire
Senior Contributor
26 reviews 26 reviews
3 attraction reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 7, 2014

I've been twice now to this Lyme before my trips to Thailand and I'll probably never sit in the terminal again! I always search for the best deal through third party websites so have never paid the full advertised price. Always clean and tidy and the bathrooms are nice. It can get busy but we've managed to find comfy seats... More

Was this review helpful? Yes 2
Daniel S, Guest Relations Manager at No.1 Lounge Spa, responded to this review

Hi, I'm glad to hear that you have enjoyed your visits to No.1. Thank you for your feedback on our complimentary food items, I have passed on your comments to Product Co-ordinator. I hope that we get to welcome you again soon. More

Suffolk
Senior Reviewer
8 reviews 8 reviews
6 attraction reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 6, 2014

We booked this through Virgin Atlantic Flying Club - 6 of us for £20 each. It was worth every penny and we had a great and relaxing start to our holiday. We spent a lot of time debating whether to book this - some of the reviews about it being busy and noisy nearly put us off. On arrival at... More

Was this review helpful? Yes 2
Daniel S, Guest Relations Manager at No.1 Lounge Spa, responded to this review

Hi Melanie, I'm glad to see that you were able to take advantage of our promotion with Virgin Flying Club and that we managed to exceed your expectations once you arrived at the lounge. I hope that we get to welcome the six of you back the next time that you travel. More

San Jose, California
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 3, 2014

They were three of us and we paid GBP 90 for the three hour pass. It works out at GBP 10 per person per hour which is okay but not great value for money. The lounge was reasonably busy with not a great choice of seating left. But we found a comfortable corner where we were able to plug in... More

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Daniel S, Guest Relations Manager at No.1 Lounge Spa, responded to this review

Hi Dan, thank you for taking the time to post a review of your visit. We are particularly proud of our self-service food options, and so I am sorry if this was not at it's best when you visited. In addition, you are also entitled to a complimentary hot dish from our Bistro menu and I can only apologise if... More

Leeds, United Kingdom
Senior Contributor
25 reviews 25 reviews
9 attraction reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 22, 2013

I booked two tickets direct with their website despite having a complimentary lounge with my airline ticket. However the airline I was flying with used a shared lounge and the reviews weren't much good so I chose this one and was not disappointed. On arrival we had been reserved a seat to prevent walk-in's from taking pre-booked seats. The food... More

Was this review helpful? Yes
Daniel S, Guest Relations Manager at No.1 Lounge Spa, responded to this review

Hi Chris, thank you for your review. It's great to see that you enjoyed your visit and the lounge was faultless throughout your visit. I hope that we get to welcome you back shortly. More

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