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Address: Central Promenade, Douglas IM2 4NA
Phone Number: +44 (0) 1624 662662
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Description:

The ultimate night out at the 4 star Palace Hotel ♦ Casino, Douglas, Isle...

The ultimate night out at the 4 star Palace Hotel ♦ Casino, Douglas, Isle of Man. Choose from American roulette, blackjack and casino brag in the casino, or cash bingo, slot machines and computer generated roulette in the Kursaal. The casino also makes a glamorous setting for special events such as corporate gaming evenings with the Aces’ bar area and The Atlantis á la carte restaurant.Free and immediate membership*(*Patrons must be over 18 and provide suitable ID such as valid passport or driving licence.)

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TripAdvisor Reviewer Highlights

Read all 68 reviews
Visitor rating
  • 13
    Excellent
  • 27
    Very good
  • 13
    Average
  • 7
    Poor
  • 8
    Terrible
Step back in time for a classic English stay.

Staff are friendly especially in the casino. The rooms itself are modern but outside the rooms, the decor is dated. The building on the outside looks like something from the 70s... read more

3 of 5 starsReviewed November 13, 2015
ssharm1
,
London, United Kingdom
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68 Reviews from our TripAdvisor Community

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Alderley Edge, United Kingdom
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Nice clean casino with friendly staff, will be going back. Drinks a little expensive but no big drama. Enough table so not to feel crowded, nice Chinese restaurant inside too.

Helpful?
Thank Miss_Wiggles
cheshire
Level Contributor
54 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed December 8, 2015

Whether you are staying at the hotel or not you have to visit this place if you are staying in the area. Friendly staff fun games and if you are hungry they do a great curry and chips as well!

Helpful?
Thank lou4406
London, United Kingdom
Level Contributor
6 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed November 13, 2015

Staff are friendly especially in the casino. The rooms itself are modern but outside the rooms, the decor is dated. The building on the outside looks like something from the 70s. It is not like the usual Best Western stays I've frequented on other travels but there is something charming about the place. Except for the corridors which is very... More 

Helpful?
Thank ssharm1
Douglas, United Kingdom
2 reviews
4 of 5 stars Reviewed October 25, 2015 via mobile

Chilled atmosphere, always available seating except on some of the card tables and never real bad drunks in there due to the security presence. Gambling option is certainly a massive bonus too

Helpful?
Thank keo2941
Leeds, United Kingdom
Level Contributor
14 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 22, 2015

really enjoyed our time at this casino... only down spot was the cash machine was out of order in the hotel so had to walk down to the cash point in Spar down the road.

Helpful?
Thank Vicki151118
Newcastle, United Kingdom
Level Contributor
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 21, 2015

great hotel and meals. lovely island to visit,plenty to see and do and some of the scenery is breathtaking

Helpful?
Thank derek g
Isle of Man, United Kingdom
Level Contributor
10 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 8, 2015

Our extended family attended a midweek birthday celebration. The staff looked stressed, the drinks were expensive and the beer was poor. The carver was shockingly bad. We were first up and the meat already tasted like it had been sat on the pass for the best part of the day. The veg was also piss poor. Only a starving homeless... More 

Helpful?
Thank Shaun_Gelling
Accrington
Level Contributor
18 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed October 8, 2015

Friendly staff. bight and airy with good atmosphere. £1 min bet on roulette not too extortionate. drinks not overpriced with friendly service. Lost a few quid but good time!!

Helpful?
Thank Dalewaddy
Manchester, United Kingdom
Level Contributor
84 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed September 28, 2015

A different world from the hotel. Very bright and inviting. The staff at the bar are very helpful. We only went in for a short time. A good experience.

Helpful?
Thank L90MAW
Douglas, United Kingdom
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 1, 2015

This place needs knocking down and something proper building in it place, it's grubby, dated and not a good ad for the IOM housing the only casino

Helpful?
Thank Manxie1951

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Questions & Answers

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Holmes Chapel, United Kingdom
10 months ago

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?