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Palace Casino

Central Promenade, Douglas IM2 4NA
+44 (0) 1624 662662
Website
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Ranked #12 of 14 attractions in Douglas
Type: Casinos
Owner description: The ultimate night out at the 4 star Palace Hotel ♦ Casino, Douglas, Isle of Man. Choose from American roulette, blackjack and casino brag in the... more » Owner description: The ultimate night out at the 4 star Palace Hotel ♦ Casino, Douglas, Isle of Man. Choose from American roulette, blackjack and casino brag in the casino, or cash bingo, slot machines and computer generated roulette in the Kursaal. The casino also makes a glamorous setting for special events such as corporate gaming evenings with the Aces’ bar area and The Atlantis á la carte restaurant.Free and immediate membership*(*Patrons must be over 18 and provide suitable ID such as valid passport or driving licence.) « less
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34 reviews from our community

Visitor rating
    6
    16
    5
    4
    3
Date | Rating
  • English first
  • Any
English first
Fleetwood, United Kingdom
Contributor
17 reviews 17 reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed June 8, 2014

excellent small quaint friendly clean and vry welcoming nothing more to say impressed yes i am x friendly and very clean and they allow visitors on a day entry no membership but some rules do apply give this pace a go im pleased i did

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Rotherham, United Kingdom
Senior Contributor
37 reviews 37 reviews
10 attraction reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 27, 2014

Staff were ok a wait for the cashier ? Lots of staff around early evening but not doing much, so why no one on the cashier desk .

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Douglas, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 24, 2014

you get a free £5 bet with a room. we had fun with that. the staff were friendly and helpfull. there is a smoking section outside but its still part of the casino, so you dont need to leave the hotel to go for a smoke

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Livingston, United Kingdom
Reviewer
4 reviews 4 reviews
3 attraction reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 10, 2013

We went to the casino with our friends a couple of times. Enjoyed being a bit reckless. Casino staff were very pleasant and helpful in explaining how to play.

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Camperdown
Contributor
14 reviews 14 reviews
8 attraction reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 18, 2013

We were disappointed in the Palace Casino as it is stuck in the dark ages. It needs a complete refurbishment inside and out.

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Redcar, United Kingdom
Contributor
17 reviews 17 reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 9, 2013

16 of us met up with a friend staying at the Palace Casino Hotel, for dinner one evening, there was a choice, of a set 2/3 course carvery or an ala carte menu, the steak was cooked to perfection with excellent waiting on staff, I would think of staying there if we return to The Isle of Man

Was this review helpful? Yes 1
London
Top Contributor
68 reviews 68 reviews
22 attraction reviews
139 helpful votes 139 helpful votes
1 of 5 stars Reviewed August 9, 2013

Owned by the Sefton Group plc who were recently bailed out by the government so there's little money to spend on a badly needed refurbishment. Not a pretty building and at the wrong end of the promenade.

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Douglas, United Kingdom
Senior Contributor
40 reviews 40 reviews
10 attraction reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed July 29, 2013

A lovely setting but let down by the type of clientele that are allowed in - Football shirts, cut off shorts, trainers. Too few tables open, no restaurant in the casino. The night we went there was a Stag Party in there.! Not an experience to repeat. If you want to gamble stay in Britain or go to Vegas.

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Isle of Man, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 attraction reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 29, 2013

The entrance has a build up of dead flies, the staff are rude and don't understand basic English. The rooms are filthy with soiled bed sheets and the windows are rotten. This hotel needs pulling down.

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Preston, England, United Kingdom
Contributor
15 reviews 15 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 20, 2013

We stayed here for a couple of nights, in extreme heat and there was no air con in our room!! It was stifling to say the least, however, the room was very clean, spacious with a great supply of tea, coffee, hot chocolate and.bottled water. The most impressive part of our stay was the service and staff everyone was friendly... More

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