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Address: Central Promenade, Douglas IM2 4NA
Phone Number: +44 (0) 1624 662662
Website
Description: The ultimate night out at the 4 star Palace Hotel ♦ Casino, Douglas, Isle...
The ultimate night out at the 4 star Palace Hotel ♦ Casino, Douglas, Isle of Man. Choose from American roulette, blackjack and casino brag in the casino, or cash bingo, slot machines and computer generated roulette in the Kursaal. The casino also makes a glamorous setting for special events such as corporate gaming evenings with the Aces’ bar area and The Atlantis á la carte restaurant.Free and immediate membership*(*Patrons must be over 18 and provide suitable ID such as valid passport or driving licence.)
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TripAdvisor Reviewer Highlights

Read all 46 reviews
Visitor rating
  • 9
    Excellent
  • 17
    Very good
  • 9
    Average
  • 5
    Poor
  • 6
    Terrible
Not the biggest casino I've been to

The service and staff are obviously well trained and very polite. I've only been a few times and only have an average view of the premises. There are not many 'tables' open unless... read more

3 of 5 starsReviewed February 11, 2015
Debbie T
,
Ramsey
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46 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Bolton, United Kingdom
Senior Contributor
21 reviews 21 reviews
4 attraction reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 18, 2015

Nice little casino , roulette cards and slots . Only bad point was they hostile if you won anything, so we didn't stay long but otherwise it was ok

Was this review helpful? Yes
Ramsey
Contributor
12 reviews 12 reviews
8 attraction reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 11, 2015

The service and staff are obviously well trained and very polite. I've only been a few times and only have an average view of the premises. There are not many 'tables' open unless it gets busy. In fact for the size of the Isle of Man it could be classed as an embarrassment as a Casino. A couple of Roulette... More 

Was this review helpful? Yes
Senior Contributor
23 reviews 23 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 9, 2015

Not a bad casino, staff friendly and helpful if you are not overly experienced at casino games, the black jack machines with video dealers are a bit disturbing.

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Douglas, United Kingdom
Top Contributor
64 reviews 64 reviews
8 attraction reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed January 10, 2015

Pretty standard, grim casino. Sometimes full of friendly sober people, other times full of the dregs of society. Has a bar serving food and as with any casino, it's open till ridiculous o'clock so it can take even more of your money. Alright to go to if everywhere else is closed and you really really have to continue the night

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 29, 2014 via mobile

We had a lovely stay although the security staff were very rude and tried to be intimidating wish resulted in a major issue I spoke to the manager about Damien(security staff) and feel that not enough was done and he continued to try intimidate us all the rest of the staff were lovely cannot fault the hotel in fact if... More 

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed November 18, 2014

I went to palace gym The lady in reception was very rude and had a bad attitude with us she was a foreigner lady with glasses because I think we were Asian male and she had a problem with us I am Not happy with this service and not good she start shouting at us saying we should leave so... More 

Was this review helpful? Yes
North West
Top Contributor
59 reviews 59 reviews
8 attraction reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed October 9, 2014

This casino is very small, hardly anything in there. The slot machines are not good, very hard to win on them, I did go on quite a few. There is a bar/restaurant in there, I didn't order but it seemed ok. There was a few tables in there, was hard to get on them as the casino Is so small.... More 

Was this review helpful? Yes 1
Lee, United Kingdom
Senior Contributor
46 reviews 46 reviews
6 attraction reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 28, 2014

nice friendly staff, food very good and quickly made - 50p bets which if your not a gambler it's just fun

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Onchan, null, Isle Of Man
Senior Contributor
29 reviews 29 reviews
12 attraction reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 24, 2014

excellent helpful service and attention given to us by a very nice young man who went out of his way to help us - Collin I think he said his name was

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Merseyside, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 attraction reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 19, 2014

good night out if you want to stay+play till late, I only needed my driving licence to join up and its instant, smoking area is near by within the building, had a very enjoyable evening here

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Questions & Answers

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1 question
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Holmes Chapel, United Kingdom
1 month ago

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?