We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Improve this listing
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Sponsored by:
Get directions
Address: Central Promenade, Douglas IM2 4NA
Phone Number: + 44 (0) 1624 627777
Website
Description: Located adjacent to the 4 star Palace Hotel & Casino, Douglas, Isle of...
Located adjacent to the 4 star Palace Hotel & Casino, Douglas, Isle of Man, the Palace Cinema is equipped with Dolby digital sound, and the latest 3D technology, at an invest of almost £200,000. The Palace Cinema houses two screens, showing up to eight films a day at peak periods. Screen One has a seating capacity of 319 and Screen Two can seat 119. The complex is also available for private daytime hire for presentations or meetings and for exclusive evening film performances.
read more

TripAdvisor Reviewer Highlights

Read all 32 reviews
Visitor rating
  • 8
    Excellent
  • 9
    Very good
  • 6
    Average
  • 5
    Poor
  • 4
    Terrible
Nice refurnished seating

Quality cinema, seats are very comfortable, great screens, would like to see more diverse films. Overall an enjoyable night out

4 of 5 starsReviewed May 29, 2014
GoggleboxLondon
,
London, United Kingdom
Add Photo Write a Review

32 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Date | Rating
  • English first
  • Any
English first
Liverpool, United Kingdom
Level Contributor
33 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed August 3, 2015 NEW

The staff are lovely but there is an unavoidable smell of damp in the auditorium. It is also very cold inside and popcorn is ver expensive. The screen and 3D glasses are excellent quality but physical experience of the audience needs to be addressed. Tickets are also very costly!

Was this review helpful? Yes
Douglas, United Kingdom
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed December 29, 2014

We're just back from watching The Hobbit. There are some films that have to be watched on the big screen but after being charged £17.00 to watch a 2D film at 3:50pm (should have started at 3:30 but Paddington Bear viewers made such a mess the Hobbit viewers were made to wait while staff cleaned up). I'm seriously going to... More 

Was this review helpful? Yes 2
1 review
1 of 5 stars Reviewed December 29, 2014

Not only is the online booking system broken at present, when I phone to book there is no answer until 15 mins after the movie has started. When us asked why no one answered the answer was, "we were a bit busy". The cinema is cold, more expensive than the UK, has poor seating, dismal customer service and is, on... More 

Was this review helpful? Yes
Onchan, null, Isle Of Man
Level Contributor
29 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed September 24, 2014

nice little cinema with wonderful helpful staff with particular mention to the handsome young man who helped with our booking Collin I think he said his name was

Was this review helpful? Yes
Onchan, United Kingdom
Level Contributor
26 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed September 21, 2014

After the renovation, this Palace is a welcome treat to the island. The chairs are comfy, they finally discovered cup holders and as long as you're in the front 5 rows, the smaller screen holds up quite nice.

Was this review helpful? Yes
Douglas, United Kingdom
Level Contributor
19 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed September 18, 2014

We're from abroad, and we miss going to the movies so much. The Palace and its two screens is better than the cinema at the Villa, but it's still terrible. Poor movie selection, small seats, noisy teenagers, disgusting popcorn, small screen... I'd happily pay twice as much for a decent cinema.

Was this review helpful? Yes 2
London, United Kingdom
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 29, 2014

Quality cinema, seats are very comfortable, great screens, would like to see more diverse films. Overall an enjoyable night out

Was this review helpful? Yes
Ramsey
Level Contributor
12 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 15, 2014

Show all the latest films on release. The seats are really comfortable and with leg space. The only negative is the having to queue to get tickets behind others that are getting their tickets and sweets for a kids party! - very time consuming.

Was this review helpful? Yes
IOM
Level Contributor
27 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed April 4, 2014

the sound and seating is better in the upstairs cinema, downstairs can feel a little claustrophobic if it's a full house.

Was this review helpful? Yes
Douglas, United Kingdom
1 review
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 4, 2014

On first appearance looks a mess but the palace cinema has a large car park considering a lot of uk cinemas don't have one. Inside is beautifully decorated and staff are very friendly iv been many times and there is always a warm welcome. The shop has 3 tills and a ticket desk, the shop has a lot of sweets... More 

Was this review helpful? Yes 3

Travelers who viewed Palace Cinema also viewed

Douglas, Isle of Man
Douglas, Isle of Man
 
Douglas, Isle of Man
Douglas, Isle of Man
 

Been to Palace Cinema? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Palace Cinema

Address: Central Promenade, Douglas IM2 4NA
Phone Number: + 44 (0) 1624 627777
Location: Europe  >  United Kingdom (UK)  >  Isle of Man  >  Douglas

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing

Questions & Answers

Questions? Get answers from Palace Cinema staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?