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Address: Central Promenade, Douglas IM2 4NA
Phone Number: + 44 (0) 1624 627777
Website
Description: Located adjacent to the 4 star Palace Hotel & Casino, Douglas, Isle of...
Located adjacent to the 4 star Palace Hotel & Casino, Douglas, Isle of Man, the Palace Cinema is equipped with Dolby digital sound, and the latest 3D technology, at an invest of almost £200,000. The Palace Cinema houses two screens, showing up to eight films a day at peak periods. Screen One has a seating capacity of 319 and Screen Two can seat 119. The complex is also available for private daytime hire for presentations or meetings and for exclusive evening film performances.
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TripAdvisor Reviewer Highlights

Read all 31 reviews
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  • 8
    Excellent
  • 9
    Very good
  • 6
    Average
  • 4
    Poor
  • 4
    Terrible
Nice refurnished seating

Quality cinema, seats are very comfortable, great screens, would like to see more diverse films. Overall an enjoyable night out

4 of 5 starsReviewed May 29, 2014
GoggleboxLondon
,
London, United Kingdom
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31 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Douglas, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 29, 2014

We're just back from watching The Hobbit. There are some films that have to be watched on the big screen but after being charged £17.00 to watch a 2D film at 3:50pm (should have started at 3:30 but Paddington Bear viewers made such a mess the Hobbit viewers were made to wait while staff cleaned up). I'm seriously going to... More 

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed December 29, 2014

Not only is the online booking system broken at present, when I phone to book there is no answer until 15 mins after the movie has started. When us asked why no one answered the answer was, "we were a bit busy". The cinema is cold, more expensive than the UK, has poor seating, dismal customer service and is, on... More 

Was this review helpful? Yes
Onchan, null, Isle Of Man
Senior Contributor
29 reviews 29 reviews
12 attraction reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 24, 2014

nice little cinema with wonderful helpful staff with particular mention to the handsome young man who helped with our booking Collin I think he said his name was

Was this review helpful? Yes
Onchan, United Kingdom
Senior Contributor
26 reviews 26 reviews
4 attraction reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 21, 2014

After the renovation, this Palace is a welcome treat to the island. The chairs are comfy, they finally discovered cup holders and as long as you're in the front 5 rows, the smaller screen holds up quite nice.

Was this review helpful? Yes
Douglas, United Kingdom
Contributor
19 reviews 19 reviews
8 attraction reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed September 18, 2014

We're from abroad, and we miss going to the movies so much. The Palace and its two screens is better than the cinema at the Villa, but it's still terrible. Poor movie selection, small seats, noisy teenagers, disgusting popcorn, small screen... I'd happily pay twice as much for a decent cinema.

Was this review helpful? Yes 2
London, United Kingdom
Reviewer
4 reviews 4 reviews
3 attraction reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 29, 2014

Quality cinema, seats are very comfortable, great screens, would like to see more diverse films. Overall an enjoyable night out

Was this review helpful? Yes
Ramsey
Contributor
12 reviews 12 reviews
8 attraction reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 15, 2014

Show all the latest films on release. The seats are really comfortable and with leg space. The only negative is the having to queue to get tickets behind others that are getting their tickets and sweets for a kids party! - very time consuming.

Was this review helpful? Yes
IOM
Senior Contributor
27 reviews 27 reviews
5 attraction reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed April 4, 2014

the sound and seating is better in the upstairs cinema, downstairs can feel a little claustrophobic if it's a full house.

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Douglas, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 4, 2014

On first appearance looks a mess but the palace cinema has a large car park considering a lot of uk cinemas don't have one. Inside is beautifully decorated and staff are very friendly iv been many times and there is always a warm welcome. The shop has 3 tills and a ticket desk, the shop has a lot of sweets... More 

Was this review helpful? Yes 3
Douglas
Senior Contributor
49 reviews 49 reviews
12 attraction reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed December 27, 2013

Went to watch 3D film - glasses given to my wife didn't work...complained to someone who said he was in charge but got the got the answer..."nah mate..they always work...it's your word against mine"...guess that means he is right and I am wrong despite thre people trying the glasses during the film and all coming to same conclusion that they... More 

Was this review helpful? Yes 2

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